2020 MERCEDES-BENZ GLA SUV ESP

X
Clean sensors0043 ofthedriv ingsyst ems
wit hwate r,car sham pooandasof tclo th.
Clean ingtherea rview camera !
Do
notcle an thecam eralensand thearea
aroun dth erear view camerawithapower
washe r. X
Mak esure that theveh icle isat ast and still
and theSm artKey isin posi tion0048 inthe
ign ition lock.
X Open thecam eracover forcleanin gvia the
mult imed iasyst em(see Digital Oper ator's
Man ual).
X To clean therea rview camera:use clear
wate rand asof tclo thto cle an cam era
len s0043. Clean
ingtheexha ustpipes G
WAR
NING
The exhaust tailpipe andtailpipe trim can
bec ome veryhot .If you come intoco ntact
wit hth ese partsof theveh icle,you could
burn yours elf.Ther eis aris kof burn s.
Alwa ysbe part icular lycar eful andsuper vise
ch ildr enclosely aroun dth eex haust pipeand
th eex haust pipetrims .All ow these compo -
ne ntsto cool down before touch ingthem.
! Do
notcle an theex haust pipewithacid -
based cleanin gagen ts,suc has bat hro om
cle ane ror wheel cleane r.
! Mer
cedes‑AM Gveh icleswit hblac ktail -
pipes :blac kch rom etrims must notbe pol-
ishe dwit hach rom epolis has this will caus e
th em tolose their blac kshin e.For optimal
car e,thefac eplat essho uld berubbe dwit ha
light lyoiled clothaft ereve rycar wash. Com-
mer ciall yavailab leen gin eoils and careoils
are suitable foruse.
For heav iersoili ng,you can apply afin e
pain tworkpolis hwit hamic rofiber cloth.
Remo vetheex ces spolis hres idue afterpol-
ishin g.
Imp urities combin edwithth eeff ect sof road
grit and corrosiv een viron men talfactors may
caus eflas hrust tofor mon thesurf ace. You
can restore theorig inal shineof theex haust
pipe bycleanin git reg ularly, especiallyin win-
te rand afterwashin g.
X Clean theex haust pipewithacar epro duct
te sted and appr ovedby Mer cedes-Ben z. Int
erior car e
Clean ingthedis pla y !
For
cleanin g,do notuse anyofthefoll ow-
ing :
R alco hol-based thinn eror gaso line
R abras ivecleanin gagen ts
R co mm ercially- availab lehous eholdcle an-
ing agen ts
Thes emay damag eth edispl aysurf ace. Do
no tput pressur eon thedispl aysurf ace 284
Car
eMaintenan ceand care

Where
willIfind...? Refle
ctive safety jacket
Removi ng/replac ingthe refle ctive
safety jacket The
refle ctive safetyjackets areloca tedin
front doorstowa gecompa rtments 0043.Reflec-
tive safetyjackets canalsobe stored inthe
rear door stowa gecompa rtments.
X To remove :pul lout thesafe tyjacket bag
containing therefle ctive safetyjacket.
X Open thesafe tyjacket bagand pullout the
refle ctive safetyjacket.
X To stow :fold therefle ctive safetyjacket,
roll itup and stow itin the safe tyjacket bag.
X Rep lace thesafe tyjacket baginto stowa ge
compa rtment 0043.
i Remo
veanew reflective safetyjacket
from itspacka gingmateri albefore sliding it
into thestowa gecompa rtment. Thepacka g-
ing materi almay otherw isecaus eit to slip
out ormake removi ngitdiffi cult.
Obser vethe lega lrequ ireme ntsineach coun-
try. Info
rmation onrefle ctive safety jack-
ets 0043
Maxim umnumbe rof wa shes
0044 Maxim umwash tempera ture
0087 Donot bleach
0085 Donot iron
0083 Donot use alau ndry dryer
0084 Donot dry-cl ean
006B This isaclas s2 vest
R The refle ctive safetyjackets meetthe
requ ireme ntsdefined bythe lega lstanda rd
only :
- ifthe correct sizeisuse dand
- ifthe refle ctive safetyjackets arecor-
rectly fastened
R Before use,ensure thattherefle ctive safety
jackets areclea nand intact. Thespeci al
prope rtiesmayotherw isebecompromi sed.
R The refle ctive safetyjackets shouldbe
stored intheir originalpacka ginginadry
pla ceaway from sourcesofhea tand light.
R The maximu mnumbe rof wa shes speci fied
is not theonly factor influencing thelife
spa nof the refle ctive safetyjackets. Their
life spanals odepe ndsonuse ,care, storage ,
etc.
R The refle ctive safetyjackets shouldbe dis-
pose dof and replaced withnewones:
- after 15washes, and/or
- ifthe refle ctive strips havebecome
scratched ,and/or
- ifthe backing materialand/or reflective
strips havebecome soiledand cannot be
clea ned off,and/or
- ifthe fluorescence hasfade de.g. due to
the effects ofsunli ght
R Dispos eof refle ctive safetyjackets inan
environmenta llyrespo nsiblemanner. Todo Where
willIfind...?
287Breakdown assistance

so,
cont actyour local waste disposa lcom-
pany. Vehicle
toolkit
General notes Vehicles
withaTIREFIT kit:the TIREFIT kitis
located inthe stowage wellunder thecargo
compartment floor.
Vehicles withatire-change toolkit:the tire-
change toolkitisin the stowage wellunder
the cargo compartment floor.
Apart fromcertain country-specific variations,
the vehicles arenot equip pedwith atire-
change toolkit.Some toolsforchanging a
wheel arespecific tothe vehicle. Formore
information onwhich tirechanging toolsare
required andapproved toperform awheel
change onyour vehicle, consultaqual ified
speciali stworkshop.
Tools required forchanging awheel may
include, forexample:
R Jack
R Wheel chock
R Lug wrench
R Alignment bolt
Vehicle swith aTIREFIT kit 0043
Tire inflation compressor
0044 Tire seala ntfiller bottle
0087 Towing eye X
Open thetailgate.
X Lift the cargo compartment floorup
(Y page 257).
X Use theTIREFIT kit(Ypage 290)orremove
it.
Towing eye0087islocated undertireinflation
compressor 0043.
i Example:
equipment andcountry-specific
variations possible.
Vehicle swith atire-change toolkit X
Open thetailgate.
X Lift the cargo compartment floorup
(Y page 257).
X Remove thetire-change toolkit.
The tire-change toolkitcont ains:
R Jack
R Lug wrench
R Pair ofgloves
R Folding wheelchock Flat
tire Prepar
ingthe vehicl e
Your vehicle maybeequip pedwith:
R MOExt ended tires(tires withrun-flat proper-
ties) (Ypage 289)
Vehicle preparation isnot necessary on
vehicles withMOExt ended tires.
R aTIREFIT kit(Ypage 288)
Vehicles equippedwith MOExt ended tiresare
not equip pedwith aTIREFIT kitatthe factory.
It is therefore recommended thatyouaddition-
ally equip yourvehicle withaTIREFIT kitifyou
mount tiresthatdonot feature run-flat charac-
teristics, e.g.winter tires.ATIREFIT kitmay be
obtained fromaqual ified speciali stworkshop.
Information onchanging andmounting wheels
(Y page 326).
X Stop thevehicle onsolid, non-slippery and
level ground, asfar awa yas possible from
traffic.
X Switch onthe hazard warning lamps.
X Secure thevehicle againstrolling away
(Y page 145).
X Ifpossible ,bring thefront wheels intothe
straight-ahead position.288
Flat
tireBreakdown assistance

X
Swi tch offthe engi ne.
X Vehi cles without KEYLES S-GO :remo ve
the Smar tKeyfrom theigniti onlock.
X Vehi
cles with KEYLES S-GO start-fun c-
tio nor KEYLES S-GO :ope nthe driver' s
doo r.
The vehicleelectro nicsarenow inpos ition
005A. Thisis the same asthe Smar tKeyhaving
bee nremo ved.
X Vehi
cles with KEYLES S-GO start-fun c-
tio nor KEYLES S-GO :remo vethe Start/
Stop button from theigniti onlock
(Y page 125 ).
X Ma kesure that theengi necanno tbe star ted
via your sma rtpho ne(Ypage 126 ).
X Ma kesure that thepasse nger sare not
enda ngeredasthey doso. Makesure that
no one isnea rthe danger areawh ile a
wh eel isbei ng cha nged .Anyo newhois not
di rectl yas sis ting inthe wheel change
sho uld, for exa mpl e,stand behindthe bar-
rie r.
X Ge tou tof the vehicle. Pa yattenti ontotraf-
fic condi tions when doing so.
X Close thedriver' sdoo r. MOE
xtendedtires(ti res with run-fl at
prope rties)
Gen eral notes Wi
th MOExtend edtire s(ti res with run flat
cha racte ristics) ,yo ucan continu eto drive your
veh icleeve nif there isatotal loss ofpre ssu re
in one ormore tires.The affected tiremus tnot
sho wany clearlyvis ible da mag e.
You canreco gnize anMOExtend edtire bythe
MOExtend edmar king which appea rson the
sid ewallof the tire.You willfind thismarking
next tothe tire size designati on,the load -bea r-
ing capacityand thespeedindex
(Y page 321 ).
MOExtend edtire smay beused only incon-
juncti onwith an acti vate dtire pressu reloss
wa rning system (Cana daonly )or tire pressu re
moni tor(USA only). If
apres sure loss warn ingmess age
appears inthe multi functiondis play :
R obs erve theinstru ctions inthe displ aymes -
sa ges (Ypage 224 ).
R check thetire fordamag e
R ifdri ving on,observe thefollowi ng notes
The driving distance possiblein run-fl atmod e
is ap pro xima tely50miles(80 km)wh en the
veh icleis pa rtia lly la den. Whenthe vehicleis
ful lyladen itis ap pro xima tely19miles
(30 km).
In addition tothe vehicleload ,the driving dis-
tance possibledep ends upon:
R Veh iclespe ed
R Ro ad condi tion
R Ou tsid etemp erature
The driving distance possiblein run-fl atmod e
may bered uce dby extrem edri ving condi tions
or mane uvers,oritcan beincre ased throu gha
mod eratesty leof dri ving .
The driving distance possiblein run-fl atmod e
is cou nted from themome ntthe tire pressu re
lo ss wa rning appea rsinthe multifunction dis-
pl ay .
You mustnot excee dthe maxi mum permis si-
bl e spe edfor limp-h omemodeof 50 mph
(80 km/h ).
Whe nrep lacing oneoralltire s,plea se obs erve
the followi ng spe cificati ons foryour veh icle's
tire s:
R Size
R Type and
R The "MOExtend ed"marking
If atire hasgone flatand canno tbe rep laced
wi th an MOExtend edtire ,a stand ardtire may
be used asatemp orarymea sure. Makesure
that youus ethe proper size andtype(su mmer
or winter tire).
Veh icles equ ipped with MOExtend edtire sare
not equipped with aTIR EFIT kitatthe facto ry.
It is there forerecommend edthat youad dition-
al ly equ ipyour veh iclewi th aTIR EFIT kitifyo u
mou nttire sthat donot feature run-fl atcha rac-
teri stics ,e.g. winter tires.ATIR EFIT kitmay be
obta inedfrom aqu alifi ed spe cialist wo rksho p. Fl
at tire
289Breakdo wnassistanc e

Imp
ortant safety notes G
WAR
NING
When youdrivein eme rgencymod e,the
han dlingch arac teris tics are impa ired.e. g.
when cornerin g,when acceler ating stron gly
and when braking.Ther eis aris kof an acc i-
den t.
Do notex ce ed themax imum specified
spee d.Avoid any abrup tst eer ing and driving
man euve rsas well asdriv ingoverobs tacles
(cur bs,pot hole s,off -road). Thisapplie s,in
part icular,toaloade dveh icle.
St op driv ingineme rgencymod eif you
no tice :
R ban gingno ise
R veh iclevibr ation
R smo kewhic hsme llslikerubb er
R co ntinuo usESP®
int erv ention
R crack sin thetire side walls
Af terdriv ingineme rgencymod e,have the
rim sch ecke dby aqualif iedspec ialist work-
sho pwit hreg ard totheir further use. The
def ective tire must berep lace din eve ry
cas e. TIR
EFIT kit
Imp ortant safety notes TIRE
FITis atire sealan t.
For USA only:You canuseTIRE FITto seal
pun ctures ofup to0.16 in(4 mm ),part icularly
th ose inthetire tread. YoucanuseTIRE FITat
out side tempe ratures down to00F84 ‡(00F82 0†). G
WAR
NING
In thefol lowin gsit uati onsin part icular,the
ti re sealan tis unab leto pro vide sufficien t
bre akd own assistanc eas itcan notseal the
ti re pro perly:
R there arecutsor pun ctures inthetire
larg erthan those men tion ed pre viously.
R thewhee lrim isdamag ed.
R you havedriv enatver ylow tire pre ssur es
or on aflat tire. Ther
eis aris kof an acc iden t.
Do notdriv eth eveh icle. Con tacta qualif ied
spec ialist workshop. G
WAR
NING
The tire sealan tis har mfuland caus esirrita-
ti on .It must notco me intoco ntact withyour
sk in, eyes orclo thing orbe swallo wed.Do
no tinh ale TIRE FITfum es.Kee ptire sealan t
away from childr en.Ther eis aris kof injury.
If you come intoco ntact withth etire seal-
ant ,obs erveth efol lowin g:
R Rins eoff thetire sealan tfr om your skin
imm ediat elywithwat er.
R Ifth etire sealan tco mes intoco ntact with
your eyes, immediat elyrinse them thor-
ough lywit hcle an wat er.
R Iftire sealan tis swallo wed,immediat ely
rin se your mout hout thoro ughly anddrink
plen tyof wat er.Do notind uce vom iting ,
and seek medicalattention imm ediat ely.
R Im med iately chang eout ofclo thing whic h
has come intoco ntact withtire sealan t.
R Ifan aller gicreac tion occur s,seek medi-
cal attention imm ediat ely.
! Resid
uefrom thetire sealan tmay come
out ofthefill er hos eaft eruse. Thiscould
caus est ain s.
Ther efore, plac eth efill er hos ein theplast ic
bag whic hco ntain ed theTIRE FITkit . H
Envir
onmentalnot e
Hav eth eused tire sealan tbot tle disp osed
of pro fession ally, e.g. at aqualif iedspec ial-
ist wor kshop.
! The
electric air pump maybeused again
on ce ithas cooled down .
Comp lywit hth eman ufacturer’s safetyins truc-
ti on son thest ick eron thetire inflat ion com-
pre sso r. 290
Flat
tireBr eak down assistance

X
To reduc ethe tire pres sure :de pre sspre s-
su re release button 0043next topre ssu re
ga ug e0044.
X Whe nthe tire pressu reiscorr ect, unscrew
the fillerhos efrom thevalve ofthe sealed
tire .
Note thattire sealant ma yesca pewhen you
uns crew thefillerhos e.
X Screw thevalve cap onto thetire valve of
the sealed tire .
X Pu llthe tire sealant bottle outof the tire
infl ation comp ressor .
The fillerhos erem ains atta chedto the tire
sea lant bottle .
X Driv eto the nearestqu alifi ed spe cialist
wo rksh opand have the tire changed there.
X Hav ethe tire sealant bottle replaced as
soo nas possi ble at aqu alifi ed spe cialist
wo rksh op.
X Hav ethe tire sealant bottle replaced every
fou rye ars ataqu alifi ed spe cialist wo rksh op. Battery
(vehi cle) Impo
rtant safetynotes
Spe cialtool sand expertknow ledge are
req uired when working onthe battery ,e.g .
rem ovaland installatio n.Yo usho uld ther efore
ha ve allwo rkinvo lving the battery carriedou t
at aqu alifi ed spe cialist wo rksh op. G
WAR
NING
Wor kcar riedou tinco rrectly onthe battery
can lead ,for exa mpl e,to asho rtcirc uitand
thu sda ma gethe vehicleelectro nics.Thi s
can lead tofunc tionres tricti onsapplying to
sa fety -releva ntsystem s,e.g .the lighti ng sy
stem ,the ABS (anti-l ock braking system )
or the ESP ®
(El ectro nicStab ility Pro gram).
The opera ting safety ofyour veh iclemay be
res tricte d.
Yo ucou ldlose contro lof the vehicle, for
exa mpl e:
R wh en bra king
R in the eventofabrupt stee ring maneu vers
and /or when the vehicle's spe edisnot
ad apted tothe roadcond itions
The reisaris kof an acci dent.
In the eventofasho rtcirc uitor asimil ar
inci dent, conta ctaqu alifi ed spe cialist wo rk-
sho pimm ediatel y.Do not drive any further .
Yo usho uld ha ve allwo rkinvo lving the bat-
tery carriedou tat aqu alifi ed spe cialist
wo rksh op.
For further informa tionab ou tABS andESP®
,
see (Ypage 60)and (Ypage 63). G
WAR
NING
Ele ctros taticbu ild-u pcan lead tothe crea -
tio nof spa rks, which cou ldignite thehighl y
exp losive gases ofaba ttery .The reisaris k
of an exp losion.
Befo rehandl ing the battery ,tou chthe vehi-
cle body torem ove anyexisting electro static
bu ild-u p.
The highl yfla mma ble ga smixtu reform swh en
cha rging the battery aswellas when jump -
sta rting .
Alw aysma kesure tha tnei ther younor thebat-
tery iselectro statica lly cha rged.Abu ild-u pof
el ectro static cha rge can becau sed,for exa m-
pl e:
R by wearing clothing ma de from syntheti c
fib ers
R du eto frictio nbe twe enclothing and seats
R ifyo upu sh orpullthe battery across the
car petor othe rsy ntheti cma teri als
R ifyo uru bthe battery with aclo th G
WAR
NING
Duri ngthe charging pro cess ,a ba ttery pro-
du ces hydro gen gas.Ifasho rtcirc uitoccu rs Battery
(vehi cle)
293Breakdo wnassis tan ce
Z

or
sparks arecreated, thehydrogen gascan
ignite. Thereisarisk ofan explosion.
R Make surethatthepositive terminalof a
conn ected battery doesnotcome into
cont actwith vehicle parts.
R Never placemetal object sor tools ona
battery.
R Itis important thatyouobserve the
described orderofthe battery terminals
when connectin gand disconn ectingabat-
tery.
R When jump-st arting,makesurethatthe
battery poleswithidentical polarityare
conn ected.
R Itis particularly importanttoobserve the
described orderwhen connectin gand dis-
conn ectin gthe jumper cables.
R Never connectordisconn ectthe battery
termin alswhile theengine isrunnin g. G
WARNING
Batt eryacid iscaustic. Thereisarisk of
injury.
Avoid contactwith skin, eyesorclothin g.Do
not inhale anybattery gases.Donot lean
over thebattery. Keepchildren awayfrom
batteries. Washawaybattery acidimmedi-
ately withplenty ofclean water andseek
medical attention. H
Environmental
note Batt
eries containpollutants.
It is illegal todispose of
them withthehousehold
rubbish. Theymust becol-
lected separately anddis-
posed ofinan environ men-
tally responsible recycling
system. Dispose
ofbatteries inan
environ mentallyresponsible
manner. Takedischarged
batteries toaquali fiedspe-
cialist workshop ortoacol- lection
pointforused bat-
teries.
! Have
thebattery regularly checkedata
quali fiedspecialist workshop.
Comply withtheservice intervalsinthe
Maintenan ceBooklet ,or cont actaquali fied
specialist workshop formore informat ion.
! You
should haveallwork involving thebat-
tery carried outataquali fiedspecialist
workshop. Inthe except ionalcasethatitis
necessary foryou todisconn ectthe battery
yourself, makesurethat:
R switch offthe engine andremove the
Smart Key.Onvehicles withKEYLE SS-GO,
make surethattheignition isswitched
off. Check thatallthe indicator lampsin
the instr ument cluster areoff. Otherwise,
electron iccomponen ts,such asthe alter-
nator, maybedamaged.
R you first remove thenegative terminal
clamp andthen thepositive terminal
clamp. Neverswapthetermin alclamps.
Otherwise, thevehicle's electronicsystem
may bedamaged.
R in vehicles withautomatic transmission,
the transm issionislocked inposition 005D
after thebattery isdisconn ected.The
vehicle issecured againstrollingaway.
You canthen nolonger movethevehicle.
The battery andthecover ofthe positive ter-
minal clamp mustbeinstalled securelydur-
ing operation.
Comply withsafety precautions andtake pro-
tect ivemeasures whenhandling batteries. Risk
ofexplosion. Fire,
open flames andsmokin gare
prohibited whenhandling thebat-
tery. Avoid creatin gsparks. Batt
eryacid iscaustic. Avoidcon-
tact with skin, eyesorclothin g.
Wear suitable protectiveclothin g,
especially gloves,apronandface-
guard.
Rinse anyacid spills immediately
with clear water. Contact aphysi-
cian ifnecessary. 294
Bat
tery (vehicl e)Breakdown assistance

Wear
eyeprotec tion. Keep
children away. Observe
thisOperator' sManual.
For safety reasons, Mercedes- Benzrecom-
mends thatyouonly usebatter ieswhich have
been testedand approved foryour vehicle by
Mercedes- Benz.These batteriesprovide
incr eased impact protectiontoprevent vehicle
occupant sfrom sufferin gacid burns should
the batter ybe damaged inthe event ofan
accident .
In order forthe batter yto achieve themaxi-
mum possible servicelife,itmust alway sbe
sufficien tlycharged.
Like other batter ies,thevehicle batterymay
discharge overtime ifyou donot use thevehi-
cle. Inthis case, havethebatter ydisconn ec-
ted ataqualified specialist workshop. Youcan
also charge thebatter ywith acharger recom-
mended byMercedes- Benz.Contac ta quali-
fied specialist workshop forfurther informa-
tion.
Have thebatter ycondit ionofcharge checked
more frequent lyifyou usethevehicle mainly
for short tripsorifyou leave itstandin gidle
for alength yperiod. Consult aqualified spe-
cialist workshop ifyou wish toleave yourvehi-
cle parked foralong period oftime.
Only replace abatter ywith abatter ythat has
been recomm endedbyMercedes- Benz.
Remove theSmart Keyifyou park thevehicle
and donot require anyelectr icalcons umers.
The vehicle willthen usevery little energy,
thus conserving batterypower.
If the power supply hasbeen interrupted, e.g.
if you recon nectthebatter y,you willhave to:
R set the clock using themultimedia system
(see theDigital Operator' sManual)
R reset thefunct ionforfolding theexterior
mirrors in/outautomatically, byfolding the
mirrors outonce (Ypage 99) Charging
thebatt ery G
WARNIN
G
During charging andjump- starting,explosive
gases canescape fromthebatter y.There is
a risk ofan explosion.
Particularly avoidfire,open flames, creating
sparks andsmokin g.En sure there issuffi-
cient ventilation whilecharging andjump-
start ing.Donot lean over abatter y. G
WARNIN
G
Batt eryacid iscaustic. Thereisarisk of
injury.
Avoid contactwith skin,eyes orclothin g.Do
not inhale anybatter ygases. Donot lean
over thebatter y.Keep children awayfrom
batter ies.Wash awaybatter yacid immedi-
ately withplenty ofclean water andseek
medical attention. G
WARNIN
G
A discharged batterycan freez eat temper a-
tures below freezingpoint. Whenjump-start-
ing the vehicle orcharging thebatter y,
gases canescape fromthebatter y.There is
a risk ofan explosion.
Allow thefrozenbatter yto thaw outbefore
charging itor jump- starting.
! Only
usebatter ychargers withamaximum
charging voltageof14. 8V.
! Only
charge thebatter yusing thejump-
start ingconn ection point.
The jump- startingconn ection pointisin the
engine compart ment(Ypage 296).
X Open thehood.
X Connec tthe batter ycharger tothe positive
term inaland ground pointinthe same order
as when connectin gthe donor batteryin the
jump- startingprocedure (Ypage 296).
If the indicator /warninglamps donot light up
in the instrument clusteratlow temper atures,
it is very likely thatthedischarged batteryhas
froz en.Inthis case youmay neith erjump- start
the vehicle norcharge thebatter y.The service
life ofathawed-out batterymay beshort er.
The start ingcharact eristicscan beimpaired, Bat
tery(vehicle )
295Breakdown assistance Z