2020 MERCEDES-BENZ GLA SUV ESP

If
amobil ephone network andGPS reception
are avai lable,the system transfers datatothe
Mercedes-Benz Customer Assistance Center,
for example :
R Curre ntlocation ofthe vehicle
R Vehicle identifica tionnumber
i The
displ ayofthe multimed iasystem indi-
cates thatacall isactive. During thecall,
you can change tothe naviga tionmenu by
pressing theNAVI button onthe multimed ia
system, forexample .
Voice outputis not avai lable.
A voice connection isestabl ishedbetween the
Mercedes-Benz Customer Assistance Center
and thevehicle occupants.
You receive information aboutopera tingyour
vehicle ,abou tthe nearest Mercedes-Benz Ser-
vice Center andabou tother productsand
services fromMercedes-Benz.
USA only: youcan find further information on
the Mercedes meconnect systemunder"Own-
ers Online" athttp://www.mbusa .com.
i The system hasnotbeen ableto initiate an
MB Info call, if:
R the indicator lampinMB Info callbut-
ton 0043isflashi ngcontinuously .
R no voice connection tothe Mercedes-
Benz Customer Assistance Centerhas
been establ ished.
This canoccur ifthe releva ntmobil ephone
network isnot avai lable,for example .
The Call Failed Call
Failed message appearsinthe
multifu nctiondisplay.
X To end acall: press the0076 button onthe
multifu nctionsteering wheel.
or X Press thecorresponding multimediasystem
button forending aphone call.
Call priority When
service callsareactive, e.g.Roadside
Assistance orMB Info calls ,an emergency call
can stillbeinitiated .In this case, anemer-
gency callwilltake priori tyand override all
other active calls.
The indicator lampofthe respective button
flashe suntil thecall isended. An
emergency callcan only beterminated by
the Mercedes-Benz Customer Assistance Cen-
ter.
All other callscanbeended bypressing:
R the 0076 button onthe multifu nctionsteer-
ing wheel
R the corresponding buttoninthe multime dia
system toend thevoice call
i When
acall isinitiated ,the audiosystem
is muted. Themobil ephone isno longer
connected tothe multime diasystem. How-
ever, ifyou want touse yourmobil ephone,
do soonly when thevehicle isstationary
and inasafe location.
Do wnl oading destination sin COMA ND Dow
nloadin gdestination s
Download ingdestinations givesyouaccess to
a datab asewith over 15mill ion points ofinter-
est (POIs). Thesecanbedownlo adedonthe
naviga tionsystem inyou rvehicle .If you know
the destination, theaddre sscan bedownlo a-
ded. Alternatively ,you can obtain thelocation
of Points ofInterest (POIs)/important destina-
tions inthe vicinity.
Furthermore, youcan downlo adroutes withup
to 20 way points.
You areprompted toconfirm routeguidance
to the addre ssentered.
The system calculatestheroute andsubse -
quently startstheroute guidance withthe
addre ssentered.
i If
you select No No,
the addre sscan besaved
in the addre ssbook.
i The
Destination Downloadfunctionis
avai lableifthe releva ntmobil ephone net-
work isavai lableand data transfer ispossi-
ble.
i The
Destination Downloadfunctioncan
only beused ifthe vehicle isequi pped with
a naviga tionsystem.
Route Assistance
This service ispart ofthe Mercedes mecon-
nect PLUS Package andcannot beobtained
sepa rately .
i You
canalso usetheRou teAssistance
function ifyou rvehicle isnot equi pped with
a naviga tionsystem. Fe
atur es
265Stowag eand features Z

Within
theframework ofthis service, you
receive aprofession aland reliable formofnav-
igation support withouthavingtoleave your
vehicle.
The custom erservice represen tativefinds a
suitable routedepending onyour vehicle's cur-
rent position andthedesired destinat ion.You
will then beguided livethrough thecurren t
route section.
Search andSend General
notes
i To
use "Search &Send", yourvehicle must
be equipped withMercedes meconn ectand
a navigation system.Additionally,a
Mercedes meconn ectservice subscript ion
must becomplet ed.
"Search &Send" isadestinat ionentryservice.
A destinat ionaddress foundonGoogle Maps™
can betran sferred viaMercedes meconn ect
direct lyto your vehicle's navigation system.
Specifying andsending thedestinat ion
add ress
X Go tothe website http://
<005A005A005A001100500044005300560011004A00520052004A004F00480011
0046[ omand enteradestina-
tion address intotheentryfield.
X To
send thedestinat ionadd ress tothe e-
mail address ofyour Mercedes mecon-
nect account: clickthecorr esponding but-
ton onthe website.
i Ex
ample:
If you select 'Sendto vehicle' andthen
'Mercedes- Benz',the destinat ionaddress
will besent toyour vehicle.
X Ifthe "Send" dialogwindow appears: in
the corr esponding fieldenterthe e-mail
address thatyouspecified whensettingup
your Mercedes meconn ectaccount .
X Click "Send".
i Inf
ormation onspecific comman dssuch as
"Address entry" or"Send" canbefound on
the website.
Calling updestinat ionadd resses
X Switc hon the ignition .
The destinat ionaddress isloaded intothe
vehicle's navigation system. A
display message appears,askingwhether
navigation shouldbestart ed.
X Select Yes Yes
byturn ing00790052007A orsliding 009500520096
the cont roller andconf irmwith 0098.
The system calculates theroute andsubse-
quently startsthe route guidance withthe
address entered.
i If
you select No No,
the address canbesaved
in the address book.
i If
you have sentmore thanonedestin ation
address, eachindividual destinationmust be
conf irmed separately.
i Dest
ination addresses areloaded inthe
same orderasthe order inwhich theywere
sent .
If you have multiple Mercedes- Benzvehicles
with Mercedes meconn ectand active
Mercedes meconn ectaccount s:
If multiple vehicles areregister edunder the
same e-mail address, thedestin ationwillbe
sent toall the vehicles.
Vehicle remoteopening You
canusethevehicle remoteopening ifyou
have unintentionally locked yourvehicle anda
replacement SmartKeyisnot available.
The vehicle canbeunlock edbythe Mercedes-
Benz Customer AssistanceCenter .
The vehicle canbeimmediately unlocked
remot elywithin fourdays ofthe ignition being
turn edoff. Afterthis time, theremot eunlock -
ing may bedelayed by15 to60 minutes .Aft er
30 days, thevehicle cannolonger be
unlock edremot ely.
X Contac tthe following servicehotlines :
R USA: Mercedes- BenzCustomer Assis-
tanc eCenter at1-8 00-FOR-ME RCedes
(1-8 00-367- 6372 )or 1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-923-8367
You willbeasked foryour password.
X Return toyour vehicle atthe time agreed
upon withtheMercedes-B enzCustomer
Assist anceCenter. 266
Featur
esStowage andfeatu res

USA
only: alternatively, thevehicle canbe
opened via:
R the Intern et,under the"Owners Online"sec-
tion
R telephone applications (e.g.foriPhone ®
,
Android ®
)
To do this, youwillneed youridentification
number andpassword .
i Vehicle
remoteopening isonly possible if
the corresponding mobilephonenetwork is
accessible.
Vehicle remoteclosing The
vehicle valetlocking featurecanbeused
when youhave forgotten tolock thevehicle
and youarenolonger nearby.
The vehicle canthen belocked bythe
Mercedes-Benz CustomerAssistance Center.
The vehicle canbeimmediately locked
remotely uptofour days after theignition was
last switched off.After thistime, valetlocking
may bedelay edby15 to60 minutes. After
30 days thevehicle cannolonger belocked
remotely.
X Contact thefollowi ngservice hotlines:
R USA: Mercedes-Benz CustomerAssis-
tance Center at1-800 -FOR-MERCedes
(1-800- 367-6372)or1-866 -990-9007
R Canada: Customer Serviceat
1-888 -923-8367
You willbeasked foryour password .
The next time youareinside thevehicle and
you switch onthe ignition, theDoors Locked Doors
Locked
Remotely Remotely
messagewillappea ron the multi-
function display.
USA only: alternatively, thevehicle canbe
locked via:
R the Intern et,under the"Owners Online"sec-
tion
R telephone applications (e.g.foriPhone ®
,
Android ®
)
To do this, youwillneed youridentification
number andpassword .
i The
vehicle valetlocking featureisavail a-
ble when therelevant mobilephonenetwork
is avail able anddata connec tionispossible .Stolen
vehiclerecove ryservice If
your vehicle hasbeen stolen:
X Notify thepolice.
The police willissue anumbered incident
report.
X This number willbeforwarded tothe
Mercedes-Benz CustomerAssistance Center
together withyour PIN.
The Mercedes-Benz CustomerAssistance
Center thentriestolocate thesystem. The
Mercedes-Benz CustomerAssistance Center
cont acts youand thelocal lawenforcement
agency ifthe vehicle islocated.
However, onlythelaw enforcement agency
is informed ofthe location ofthe vehicle.
i If
the anti-theft alarm system isactivated
for longer than30seconds, Mercedes me
connec tautomaticall ynotifies the
Mercedes-Benz CustomerAssistance Cen-
ter.
Vehicle HealthCheck With
theVehicle HealthCheck, theCustomer
Assistance Centercanprovide improved sup-
port forproblems withyour vehicle. Duringan
existing call,vehicle dataistransferred tothe
Customer Assistance Center.Thecustomer
service representative canusethereceived
data todecide whatkindofassistance is
required .You arethen, forexample, guidedto
the nearest Mercedes-Benz ServiceCenteror
a recovery vehicleiscalled.
If vehicle dataneeds tobe transferred during
an MB Info calloraRoad sideAssistance call,
this isinitiated bythe Customer Assistance
Center. Youwillsee theRoadside Assis‐ Roadside
Assis‐
tance Connected tance
Connected messageonthe multimedia
system display.Ifthe vehicle remote malfunc-
tion diagnosis canbestarted, theRequest Request
for vehicle diagnosis received. for
vehicle diagnosis received.
Start vehicle diagnosis? Start
vehicle diagnosis? message
appea rsinthe displa y.
X Confirm themessage withYes Yes.
X When theVehicle diagnosis: Please Vehicle
diagnosis: Please
start ignition start
ignition messageappears,turn
the SmartKey toposition 2in the ignition
lock (Ypage 125).
X When thePlease followtheinstruc‐ Please
followtheinstruc‐
tions received byphone andmove tions
received byphone andmove
your vehicle toasafe position your
vehicle toasafe position mes- Features
267Stowageandfeatur es Z

sage
appea rs,follow thecustomer service
representative's instructions.
The message inthe displa ydisapp ears.
If you select Cancel Cancel
theremote malfunction
diagnosis iscanceled completely.
The vehicle operating statecheck begins.
You willsee theVehicle diagnosis Vehicle
diagnosis
activated. activated.
message.
When thediagnosis iscompleted, theSend Send
vehicle diagnostics data(Voice con‐ vehicle
diagnostics data(Voice con‐
nection maybeinterrupted during nection
maybeinterrupted during
data transfer) data
transfer) messageappears.The vehi-
cle data cannow besent tothe Customer
Assistance center.
X Press OK OK
toconfirm themessage.
The voice connection withtheCustomer
Assistance Centeristerminated.
You willsee theVehicle Diagnosis: Vehicle
Diagnosis:
Transferring data... Transferring
data...message.
The vehicle dataissent tothe Customer
Assistance Center.
Depending onwhat thecustomer servicerep-
resentative agreedwithyou,thevoice connec-
tion isre-established afterthetransfer iscom-
plete. Ifnecessary, youwillbecont acted ata
later timebyanother means,e.g.bye-mail or
phone.
Anot herfunction ofthe Vehicle HealthCheck
is the transfer ofservice datatothe Customer
Assistance Center.Ifaservice isdue, themul-
timedia systemdisplayshows amessage to
this effect together withinformation aboutany
special offersatyour workshop.
USA only: thisinformation canalso becalled
up under "Owners Online"athttp: //
www.mbusa .com.
Information onRoad sideAssistance
(Y page 26).
Dow nloading routes Downloading
routesallowsyou totransfer and
save predefined routesinthe navigation sys-
tem. Todo this, anSD memory cardmust be
inserted intothemultimedia system.Ifno SD
memory cardisinserted, youmust insert the
card intothecard slotonthe multimedia sys-
tem before savingtheroute.
A route canbeprepared andsent either bya
customer servicerepresentative orvia the
Mercedes meconn ectportal onthe Intern et. Each
route caninclude upto20 way points.
Once aroute hasbeen received bythe naviga-
tion system, youwillsee the name>
has been saved tomemory card.Do has
been saved tomemory card.Do
you want tostart routeguidance? you
want tostart routeguidance? mes-
sage inthe multimedia systemdisplay.The
route issaved tothe SDmemory card.
X To start route guidance: selectYes Yes.
An overview ofthe route isshown inthe dis-
play .
i If
you select No No,
the saved routecanbe
called uplater viathe navigation menu.
X Select Start Start.
Route guidancestarts.
i Downloaded
andsaved routes canbe
called upagai nin the multimedia system.
You canfind information aboutthisinthe
separate operating instructions.
Speed alert You
candefine theupper speed limit,which
must notbeexceeded bythe vehicle.
If this selected speedisexceeded bythe vehi-
cle, amessage willbesent tothe Customer
Assistance Center.TheCustomer Assistance
Center thenforwards thisinformation toyou.
You canselect theway inwhich youreceive
this information beforehand. Possibleoptions
include textmessage, e-mailoran automated
call.
The data youreceive contains thefollowi ng
information:
R the location wherethespeed limitwas
exceeded
R the time atwhich thespeed limitwasexcee-
ded
R the selected speedlimitwhich wasexcee-
ded
Geo fenci ng Geo
fencing allowsyou toselect areaswhich
the vehicle shouldnotenter orleave. Youwill
be informed ifthe vehicle crosses thebounda-
ries ofthe selected areas.Youcanselect the
way inwhich youreceive thisinformation
beforehand. Possibleoptionsincludetextmes-
sage, e-mail oran automated call.
The area canbedetermined aseither acircle
or apolyg onwith amaximum often corners. 268
FeaturesStowage
andfeatur es

Garage
doorremotecon trol 0083 isno tinc luded
with theint egr atedgarag edoor opener.
X Turn theSm artKey toposit ion2in theign i-
tio nloc k(Y page 125).
X Sel ect oneof butt ons0044 to0085 tocon trol
th egarag edoor drive.
X To star tpr ogr am mod e:pres sand hold
on eof butt ons0044 to0085 ontheint egr ated
garag edoor opener.
The garag edoor openerisno win pro gram
mode .Af tera shor ttim e,ind icat orlamp 0043
light sup yellow.
In dicat orlamp 0043light sup yellow assoon
as butt on0044, 0087or0085 isstore dfor thefir st
tim e.Ifth eselec tedbutt onhas alread y
been program ed,indicat orlamp 0043will only
light upyellow aftertensec onds have
elapse d.
X Release button0044, 0087or0085. Indicat or
lamp 0043flas hes yellow.
X To progr am therem otecont rol:poin t
garag edoor remotecon trol 0083 towards but-
to ns 0044 to0085 ontherear -view mirror ata
dist anceof 2to 8in (5 to 20 cm).
X Pre ssand hold button0084 onrem otecon trol
0083 untilind icat orlamp 0043light sup gre en.
When indicat orlamp 0043light sup gre en:
pro gram mingis fin ishe d.
When indicat orlamp 0043flas hes green: pro-
gram mingwas successful. Thenextst ep is
to syn chron ize theroll ing cod e
(Y page 270).
X Release button0084 onrem otecon trol 0083 for
th egarag edoor drivesyst em.
If ind icat orlamp 0043light sup red: repeatthe
pro gram ingproced ure forthecor respon ding
butt onon therear -view mirror.When doing
so, varyth edist ancebet ween remotecon -
tr ol 0083 and therear -view mirror. The
requi reddistancebet ween remotecon -
tr ol 0083 and theint egr atedgarag edoor
open erdepen dson thegarag edoor drive
syst em. Several attempt smigh tbe nec es-
sary. Youshoul dte st ever yposit ionforat
least 25sec onds befo retrying another posi-
tio n.
Synch ronizin gth eroll ing code
Pay attent ion tothe"Imp ortant safe tyno tes"
(Y page 269).
If th egarag edoor systemuses aroll ing cod e,
you willalso have tosyn chron ize thegarag e
door systemwith theint egr atedgarag edoor
open erintherear -view mirror.To do this you
will needto use thepro gram mingbutt onon
th edoor drivecon trol pane l.The program ming
butt onmay belocate din diff eren tplace s
depen dingon theman ufacturer. Itis usually
loc ate don thedoor driveunit onthegarag e
cei ling .
Fam iliariz eyours elfwith thegarag edoor drive
oper atingins truct ions,e.g .unde r"Pro gram -
min gaddit ionalrem otecon trols", beforecar ry-
ing out thefoll owin gst eps.
Your vehicle must bewith inreac hof the
garag edoor orgat eopen erdriv e.Mak esure
th at nei ther your vehicle norany pers ons/
obj ect sare pres entwith inthesweep ofthe
door orgat e.
X Turn theSm artKey toposit ion2in theign i-
tio nloc k(Y page 125).
X Get outoftheveh icle.
X Pre ssthepro gram mingbutt ononthedoor
driv eunit .
Usually, younowhave 30sec onds toinit iate
th enex tst ep.
X Get intoth eveh icle.
X Pre ssprev iously program edbutt on0044, 0087
or 0085 ontheint egr atedgarag edoor opener
repe atedly and inquick succession untilth e
door closes.
The rolling cod esyn chron izat ion isthen
com plete.
Not eson progr ammin gth erem otecon-
tr ol
Canadi anradio frequen cylaws requirea
"break "(or interr upti on)of thetrans miss ion
sign alsafterbro adcas tingfor afew seconds.
Ther efore, these signalsmay notlast long
eno ugh fortheint egr atedgarag edoor opener. 270
Feat
uresSt owage andfeatures

The
signal isnot detect edduring program-
ming. Comparable withCanadian law,some
U.S. garage dooropeners alsofeature a
"break".
Proceed asfollows:
R ifyou liveinCanada
R ifyou have difficulties programming the
garage dooropener (regardless ofwhere
you live) asyou follow theprogramming
steps.
X Press andhold oneofbutton s0044 to0085 on
the integr atedgarage dooropener.
Aft erashort time,indicator lamp0043lights
up yellow.
X Release thebutton .
Indicat orlamp 0043flashes yellow.
X Press button 0084ofgarage doorremote con-
trol 0083for two seconds, thenrelease itfor
two seconds.
X Press button 0084again fortwo seconds.
X Repeat thissequence onbutton 0084of
remote control0083 until indicator lamp0043
lights upgreen.
When indicator lamp0043lights upgreen:
programming isfinished.
When indicator lamp0043flashes green:pro-
gramming wassuccessful. Thenext step is
to synchron izethe rolling code.
X Release button0084ofremote control0083 of
the garage doordrive.
If indicator lamp0043lights upred: repeat the
programming processforthe correspon ding
button onthe rear-view mirror.Whendoing
so, vary thedistance between remotecon-
trol 0083and therear-view mirror.
The required distance between remotecon-
trol 0083and theintegr atedgarage door
opener depends onthe garage doordrive
system. Severalattemptsmight beneces-
sary. Youshould testevery position forat
least 25seconds beforetryinganother posi-
tion.
Problems whenprogramming
If you areexperienc ingproblems programming
the integr atedgarage dooropener onthe rear-
view mirror, takenoteof the following instruc-
tions:
R Check thetrans mitterfrequency usedby
garage doordrive remote control0083 and
whether itis supported. Thetrans mitterfre- quency
canusuall ybe found onthe back of
remote control0083 for the garage doordrive.
The integr atedgarage dooropener iscom-
patible withdevices thathave units which
operate inthe frequency rangeof280 to
433 MHz.
R Replace thebatteries ingarage doorremote
cont rol0083. This increases thelikelihood that
garage doorremote control0083 will trans mit
a stron gand precise signaltothe integr ated
garage dooropener.
R When programming, holdremote control0083
at varying distances andangles frombut-
ton s0044 to0085 which youareprogramming.
Try various anglesatadistance between
2and 8inches (5to20cm) oratthe same
angle butatvarying distances .
R Ifanother remotecontrol0083 isavailab lefor
the same garage doordrive, repeat the
same programming stepswiththisremote
cont rol0083. Before performin gthese steps,
make surethatnew batteries havebeen
installed ingarage doordrive remote control
0083.
R Note thatsome remote controlsonly trans -
mit foralimited amount oftime (theindica-
tor lamp onthe remote controlgoes out).
Press button 0084onremote control0083 again
before transmission ends.
R Align theanten nacable ofthe garage door
opener unit.Thiscanimprove signalrecep-
tion/ transmission.
Opening/clo singthegara gedoor Aft
erithas been programmed, theintegr ated
garage dooropener performs thefunct ionof
the garage doorsystem remote control.Please
also read theoperating instructions forthe
garage doorsystem.
X Turn theSmart Keytoposition 2in the igni-
tion lock (Ypage 125).
X Press button 0044,0087or0085 which youhave
programmed tooperate thegarage door.
Garage doorsystem withafixed code: indi-
cator lamp0043lights upgreen.
Garage doorsystem witharolling code:indi-
cator lamp0043flashes green.
The trans mitterwill trans mitasignal aslong
as the button ispressed. Thetrans mission Featur
es
271Stowage andfeatu res Z

Washing
thevehi cle and cleani ng
the paintwo rk
Automatic carwash G
WARNING
Braking efficiency isredu cedafter washing
the vehicl e.There isarisk ofan accid ent.
After thevehicl ehas been washed ,brake
carefu llywhi lepay ing attention tothe traffic
conditio nsuntil fullbraki ngpow eris
restored .
! When
Active Distance AssistDISTRONIC
or the HOLD function isactiva ted,thevehi-
cle brakes automatica llyincertain situa-
tions.
To avoi ddama getothe vehicl e,dea ctivate
Active Distance AssistDISTRONIC andthe
HOLD function inthe followi ngorsimi larsit-
ua tions:
R when towing thevehicl e
R in the carwash
! Never
cleanyou rvehicl ein aTou chless
Automati cCa rWas has these usespeci al
clea ning agents. These cleaning agents can
dama gethe paintwork orpla stic parts.
! Make
surethattheautomatic transmiss ion
is in transmiss ionposi tion 005Cwhe nwa shing
you rvehicl ein atow-throu ghcar wash. The
vehicl emay bedama gedinanother trans-
missi onposi tion.
! Make
surethat:
R the side windowsandsliding sunroo fare
close dcomple tely
R the blower isswi tched off
R the wind shieldwip erswi tch isin posi tion
0092
R the 360° camera orthe rear view camera
is dea ctivated
The vehicl emay otherw isebedama ged.
You cancleanthe vehicl eat an automatic car
wa sh from thevery start.
Prefera blyclea nthe vehicl eat automatic car
wa shes thatusetextile washing elements
witho utbrus hes. Thiswillpreve ntfine
scratches tothe paintwork ordecora tivefilms .
If the vehicl eis very dirty,pre-wa shitbefore
clea ning itin an automatic carwash. After
using anautomatic carwash, wipeoff
wa xfrom thewind shieldand thewiperbla des.
This willpreve ntsmea rsand redu cewip ing
noises causedbyresid ueon the wind shield.
i Vehi
cles with decora tivefilm: selecta
wa sh progra mwitho uthot waxat the auto-
matic carwash.
Washing byhand In
some countries ,wa shing byhand isonly
all owe dat speci allyequ ipped washing bays.
Obser vethe lega lrequ ireme ntsineach coun-
try.
X Do not use hotwater and donot wash the
vehicl ein dire ctsunli ght.
X Use asoft sponge toclea n.
X Use amild cleaning agent,such asacar
shamp ooapp roved byMerced es-Benz.
X Thoro ughlyhose downthe vehicl ewith a
gentle jetofwa ter.
X Do not pointthe water jetdire ctly towa rds
the airinlet orthe edge sof decora tivefoils.
X Use plenty ofwa ter and rinse outthe
sponge frequently.
X Rinse thevehicl ewith cleanwa ter and dry
thorou ghlywith achamoi s.
X Do not letthe clea ning agentdry onthe
pai ntwork orthe decora tivefoils.
Ca reful lyremove alldepo sitsofroad saltas
soon aspossi blewhe ndrivi nginwinter.
Pow erwashe rs G
WARNING
The water jetfrom acircul arjet nozzle (dirt
bla sters) cancaus einvisi bleexterior dam-
age tothe tires orchassi scomponents.
Comp onents damagedinthis waymay fail
unexpe ctedly.There isarisk ofan accid ent.
Do not use pow erwa shers withcircul arjet
nozzles toclea nthe vehicl e.Have damaged
tires orchassi scomponents replaced imme-
dia tely .
! Vehi
cles with decora tivefilm: parts ofyou r
vehicl eare covered withdecora tivefilm.
Mai ntain adista nceofat lea st27.5 in
(70 cm) betwe enthe film-cove redparts of 280
CareMainten
anceandcare

the
vehicleand thenozzl eof the powe r
wa she r.
Info rma tionab ou tthe corr ectdista nce is
av ailabl e fro mthe equipme ntma nuf actu rer.
Mov ethe powe rwa she rnozzl ear ou nd when
cle ani ng your veh icle.
The water temp eratureof the powe rwa she r
mu stnot exce ed140 ‡(60 †).
! Alw
aysma inta inadi sta nce ofat leas t
12 in(30 cm) betwe enthe vehicleand the
po we rwa she rnozzl e.Info rma tionab ou tthe
corr ectdista nce isavailabl e fro mthe equip-
ment manuf actu rer.
Mov ethe powe rwa she rnozzl ear ou nd when
cle ani ng your veh icle.
Do not aim directl yat any ofthe followi ng:
R Tires
R Doo rga ps,roo fga ps,joi nts, etc.
R Ele ctri cal comp onents
R Batte ry
R Plug -typ ecou pling s
R Light bulbs
R Sea ls
R Tri m eleme nts
R Ven tilati on slots
Dam aged sealsor electri calcomp onents
can lead toleaks orfailur es .
Cl ea ning the pain twork !
Do
not affix :
R sti cker s
R films
R ma gne ticplate sor simi larite ms
to painte dsu rfa ces .Yo ucou ldothe rwise
da ma gethe paintw ork.
Scra tches,corr osive depo sits, area saf fecte d
by corr osion and dama gecau sedby ina de-
qu ate carecann otalwa ysbe comp letel y
rep aired .In such cas es,vis itaqu alifi ed spe-
cia list wo rksh op.
X Re mov edirt im med iatel y,wh ere possi ble,
wh ile av oidi ng rubb ing too hard.
X Soa kins ect rem ains with ins ect rem over
and rinse off the trea tedarea saf terw ards .
X Soa kbird dro pping swi th wa ter and rinse off
the trea tedarea saf terw ards . X
Re mov etree resin,oils,fu elsand greases by
ru bb ing gently with aclo thsoa ked inpe tro-
le um etheror lighte rflu id
X Re mov ecoo lant and brakefluidwith amoi st
clo thand clearwa ter.
X Use tarrem overto rem ove tarstains.
X Use silicone removerto rem ove wax.
If wa ter nolonge rfor ms "bea ds"on the paint
su rfa ce, usethe paint carepro ducts recom-
mend edand appro ved byMe rce des-Be nz.This
is the caseap pro xim atelyeve rythre eto five
month s,de pendi ng on the clima tecond itions
and thecarepro duct used .
If dirt ha spe netra tedthepaint surfa ce orif
the paint hasbe come dull, the paint cleane r
rec omm endedand appro ved byMe rce des-
Benz should be used .
Do not usethe secar epro ducts inthe sunor
on the hoodwh ile the hoodis hot.
X Use asu ita ble tou ch-u psti ck, e.g.MB
To uch -Up Stick, torep airsl ig ht dama geto
the paintw orkquickl yand provisional ly.
Matte finish ca re !
Nev
erpolish the vehicleor the light allo y
wh eels.Po lishi ng cau sesthe finish to shi ne.
! Th
efol lowi ng can give the paint agloss y
ap pe arance andthusred uce thematt
eff ect:
R Ru bbing hard with uns uitab leag ents
R Wa shing the vehiclein direc tsu nli ght
! Nev
erusepa int cleane r,bu ffing orpolish-
ing products, orgloss preserve r,e.g .wa x,
for the purpo seofpaintw orkcare.These
pro ducts areonl ysu ita ble for high- gloss sur-
fa ces .Th eirus eon veh icles with ma tte
pa intw orklead sto cons idera ble su rfa ce
da ma geor, mor esp eci fically,to shi ny, spot-
ted area s.
Alw aysha ve paintw orkrepairs car riedou tat
a qu alifi ed speci alistwo rksh op.
! Onl
yus eau toma ticcar washe swh ich cor-
res pond tothe lates ttech nologica lsta nd-
ar ds .Nev erusewa sh pro grams which finish
by trea ting thevehiclewi th hot wax.
Ob serve thesenote sif yo ur veh icleha sa cle ar
ma tte finish. Thiswillhe lpyouto avoid da m-
ag eto the paintw orkdueto inco rrecttrea t-
ment. Ca
re
281Mai ntenan ceand care Z