2020 MERCEDES-BENZ GLA SUV ESP

Auth
orizati onbyente ringapa sske y(p as s-
cod e):
X Sel ect the Bluetoo th®
nam eof the mob ile
pho ne.
The inputmenu forthe passke yis displ ayed .
X Ch oos eaone tosixtee n-digitnum bercom-
bi nati onasapa sske y.
X Enter thepasske yon the multimed iasys-
tem.
X Pre ss0054 toconfi rm.
X Enter andconfi rmthe passke yon the
mob ile pho ne.Dep endingonthe mob ile
pho neused ,confi rmthe conne ctionto the
mu ltimed iasystem andforthe PBAP and
MAP Bluetoo th®
pro files. The prompt to
confi rmmaytake uptotwo minu testobe
di spl ayed (seethe manuf actu rer'sop era ting
ins truc tions) . Co
nnectin gamob ile phon e(A udio
20 )
Requ iremen ts For
telephony viathe Bluetoo th®
inte rface, you
req uire atleas tone Bluetoo th®
-cap ablemob ile
pho nedependi ng on useof on e-te lepho ne
mode ortwo -teleph onemode. Themob ile
pho nemu stsupp ort Hand s-FreePro file 1.0 or
ab ove .
In two -teleph onemode youcan useallthe
fu nctio nsofthe multimed iasystem with the
main teleph one.With the additi onaltel e-
pho ne,yo ucan rece iveinco ming calls.
Mu ltimed iasystem :
X Sel ect Vehicle Veh
icle007BS ystemSet‐ Sys
tem Set‐
tin gs tin
gs007B ActivateBluetooth Act
ivateBluetooth.
X Activa teBlu etoo th®
0073.
Mob ile pho ne:
X Activa teBlu etoo th®
and ,if nece ssary,Blu e-
tooth ®
vis ibility for othe rde vice s(se ethe
ma nuf actu rer'sop era ting instruc tions) .
The Bluetoo th®
de vice namesfor allof one
ma nuf actu rer'spro ducts mig htbe identi cal.To
ma keitpo ssi ble to cle arly identi fyyour mob ile
pho ne,change thedevice name(se ethe man-
uf actu rer'sop era ting instruc tions) . If
the mob ile pho nesupp orts thePBAP (Phone
Bo ok Acce ssPro file) and MAP (Mess age
Acce ssPro file) Blu etoo th®
pro files, the follow-
ing info rma tionis trans mitte dafte ryo ucon-
nect themaintel ephone :
R Pho nebook
R Ca lllists
R Te xt mes sages and e-ma il
i Fur
ther informa tionon suita ble mob ile
pho nes can befou ndat: http:/ /
ww w.me rcedes -benz.c om/ conn ect
i In
the USA, youcan getin tou chwith the
Mer cedes-B enzCustom erAssi stance Center
on 1-800-FO R-MERC edes
(1-8 00-367 -6372).
In Ca nad a,youcan getin tou chwith the
Cu stom erRelatio ns Center on
1-800-3 87-0100.
Searching forand auth orizing (con-
necting) amobile phone Before
usingyourmobile phonewiththemulti-
media system forthe first time, youwillneed
to search forthe phone andthen authorize
(conn ect)it.Depending onthe mobile phone,
authorization eithertakesplacebymeans of
Secure SimplePairing orby enterin gapass-
key. Themultimedia systemautomatically
makes theprocedure thatisrelevant foryour
mobile phoneavailable.Themobile phoneis
alwa ysconn ected automatically afterauthori-
zation. Further information onusing amobile
phone withthemultimedia system(seethe
Digital Operator's Manual).
If the multimedia systemdoesnotdetect your
mobile phone, thismay bedue toparticular
security settingson your mobile phone(see
the manufacturer's operatinginstructions).
Searching foramobile phone
Multimedia system:
X Select Tel/ Tel/00A7007BConn.
Device Conn.
Device007BCon‐ Con‐
nect NewDevice nect
NewDevice.
X Select Connect viaVehicle Connect
viaVehicle.
X Select mobile phone. 248
Operat
ingsystemMultim ediasystem

Load
ingguid elines G
WAR
NING
If obj ect s,luggage orloads arenot secured
or not secured sufficiently, they could slip,
tip over orbe flun garoun dand thereb yhit
veh icle occupant s.Ther eis arisk ofinjury,
part icular lyin theeven tof sudden braking
or asudden changeindirec tion.
Always store object sso that they can not be
flun garoun d.Sec ure object s,luggage or
loads againstslippin gor tipping beforethe
jo urn ey. G
DANG
ER
Combus tioneng inesemit poiso nous
exh aust gases suchascar bon mon oxide.
Ex haust gases canentertheveh icle interio r
if th etailg ateisopen while theeng ineis
run ning,espec iallyifth eveh icle isin
mot ion.Ther eis arisk ofpoiso ning.
Always switchoff theeng inebefo reopen ing
th etailg ate. Neverdriv ewith thetailg ate
open . G
WAR
NING
The exhaust tailpipe andtailpipe trim can
bec ome veryhot .If you com eint ocon tact
with these partsof theveh icle,you could
burn yourse lf.Ther eis arisk ofburn s.
Always bepart icular lycar eful andsuper vise
chi ldren closely aroun dth eexh aust pipeand
th eexh aust pipetrims. Allowthese com po-
nen tsto coo ldown beforetouchin gth em.
The handlingchar acteris ticsof aladen vehicle
are depen denton thedist ribut ionoftheload
with intheveh icle.
Obse rvethefollo wing noteswhen loadin gand
tr ans port ingaload:
R Nev erexc eed themax imum permissible
gro ssveh icle mass orthegro ssaxle weight
rat ing fortheveh icle (includin gocc upant s).
The values arespec ified ontheveh icle iden - tif
icat ion plat eon theB- pillar ofthedriv er's
door .
R The cargocom partmen tis thepref erred
place tocar ryobj ect s.
R Posit ionheavy loadsasfar forward asposs i-
ble and aslow down inthecar gocom part-
men tas poss ible.
R The load must notprot rude above theupper
edge oftheseat backrests.
R Always placetheload again sttherear or
fro ntseat backrests.Mak esure that the
seat backrestsare securely lockedinto
place .
R Always placetheload behin dunoc cupie d
seat sif poss ible.
R Use thecar gotie-do wn rings and theparc el
net sto trans port loads andluggage .
R Use cargotie-do wn rings and fastening
mat erials appropriatefor theweight and
siz eof theload.
R The maximum loadcapac ityofthest owage
well unde rth ecar gocom partmen tfloo ris
55 lbs (25 kg).
R Se cure the load with sufficiently stron gand
wear- resistant tie-do wns .Pad sharpedges
for prot ection.
! Do
notposit iontheload ononepart ofthe
fold ingcargocom partmen tfloo ron ly. The
max imum loadcapac ityofthefold ingcargo
com partmen tfloo ris 22 0lbs (100kg ).Di s-
tri bu te the weight evenlyto avoid damagin g
th ecar gocom partmen tfloo r.Place asolid
board undertheload ifnec essar y.Please
not eth at theload onthecar gocom part-
men tfloo rwill beincrease dwhen theload
is lashed down. St
owage areas St
owage spaces
Imp ortant safety notes G
WAR
NING
If you transp ortobject sin thevehic leint e-
rior and these arenot adequat elysecured,
th ey could sliporbe flun garoun dand
th ereby strik evehic leocc upant s.In addi-
tio n,cup holder s,open stowage spacesand
mobile phonebrac ketsmay notalways be St
owage areas
251Stowage andfeatures
Z

X
To ope n:pre ssthe mar king oncove r0043.
i Yo
ucan remove thenon-sl ipma tand the
ins ert forcleani ng. Whe nrem oving the
ins ert youwi llha ve toove rcom esom eslig ht
res istance .
Sto wage compartmen tunde rthe arm-
res t X
To ope n:on veh icles with mova ble arm r-
ests ,ma kesure tha tthe arm restis in the
rea rmos tpo sitio n.
X Pre ssbutton 0043and foldthe arm restup .
Dep endingonthe vehicleeq uipme nt,the arm -
res tcan bemove dba ckwa rdsorforw ardsin a
lo ngi tud inaldi recti on.
Dep endingonthe vehicle's equipme nt,the fol-
lo wi ng ma ybe inthe stow agecomp artment:a
mu ltimed iaconne ctorunitwi th an SD card
sl ot and 2USB ports, e.g.for usewi th an
iP od ®
,iP hone ®
or MP3 play er (se ethe Digital
Ope rator'sManua l).
Sto wage compartmen tsinthe rear
pass engerco mpartmen t Sto
wage compartmen tin the rear cente r
co nsole X
To ope n:pulldo wn the top ofstow agecom-
pa rtment 0043bythe edge ofthe handl e.
i Dep
endingonthe vehicle's equipme nt,
ther ema ybe anopen stow agespa ceabove
the stow agecomp artment. Parc
elne ts
Stow agenets arelocate d:
R in the front-p asseng erfoo twe ll
R on the back ofthe driver' sand thefront-
pa sse nger seat
R on the left and right-ha ndside inthe cargo
comp artment
Obs erve theload ing guideline s(Y page 251 )
and thesafety notes regard ing stow age
spa ces (Ypage 251 ). Fo
ldi ng bac kres ton the fron t-
pass engerse at (Canada only) G
WAR
NING
If the backres tof the front-p asseng ersea tis
fol dedforw ard,rea rsea tpa sse nger scan
come inconta ctwith parts ofthe seat
mech anism. particu larly inthe eventofan
acci dent, hea vybra king orasu dd en cha nge
of directi on.Thereisaris kof inju ry.
If apa sse nger travelsin the vehiclewh ile
the front-p asseng ersea tis fol dedforw ard,
they mustsitin the rearsea tbe hind the
dri ver.
The backres tof the front-p asseng ersea tcan
be foldedforw ardsto incre asethe cargocom-
pa rtment capacity.
Once youno longer needthe backres ton the
front-p asseng erside tobe used asaload sur-
fac e,fol dthe backres tba ck into place . Sto
wage areas
253Sto wag ean dfe ature s Z

You
willfindinf ormat iononthe maxim umroof
load inthe "Techn icaldata" section
(Y page 341).
An incorre ctly secur edroof carrierorroof load
may becom edetac hedfrom thevehic le.You
must therefo reensur ethat youobserv ethe
roof carriermanuf acturer's installation instruc-
tion s.
Att aching theroof carrier X
Sec ure theroof carriertothe roof rails. In
doing so,observ ethe manuf acturer's instal-
lation instruct ions . Featu
res Cup
holder
Imp ortant safet ynotes G
WARN
ING
The cup holder cannot hold acon tain er
secur ewhilst traveling .If you useacup
holder whilsttraveling ,the contain ermay be
flung around andliquid maybespilled. The
vehic leocc upant smay comeint ocon tact
with theliquid andifit is hot ,the ymay be
scalded. Youmay bedistr actedfrom the
tr affic condition sand youcould losecontrol
of the vehic le.There isarisk ofan accid ent
and injury.
Only usethecup holder whenthevehic leis
stat ionar y.Only usethecup holder forcon -
tain ersofthe right size.Always closethe
con tain er,part icularly ifthe liquid ishot . G
WARN
ING
The heatin gelemen tsof the cup holder can
becom every hot.You could burnyourself on
the m.
There isarisk ofinjury.
Do not touc hthe hot heatin gelemen tsof
the cup holder. Alwaysmakesurethatchil-
dren cannot acce ssthe hot heatin gele-
men tsof the cup holder. Neverleavechil-
dren unsuper visedinthe vehic le. G
WARN
ING
If you transpo rtobje ctsin the vehic leint e-
rior and theseare not adequately secured,
the ycould sliporbe flung around and
the reby strike vehic leocc upant s.In addi-
tion ,cup holders ,open stowage spaces and
mobile phonebrack etsmay notalways be
able tohold theobje ctsplaced inthe min
the even tof an accid ent.There isarisk of
inj ury, particularly inthe even tof sharp
brak ingorsudden changesofdirec tion.
R Always stowobje ctsin such away that
the ycan not betos sed about inthe seor
similar situations.
R Always makesurethatobjectsdo not pro-
tr ude outofthe stowage spaces ,luggage
net sor sto wage nets.
R En sure thatclosable stowage spaces are
shut befor ebeginn ingyour journey.
R Always stowand secur eheavy, hard,poin-
ted, sharp- edged, fragileorlarge objects
in the cargo compartmen t.
! Only
usethecup holders forcon tain ersof
the right sizeandwhich havelids.The
drin kscould otherwise spill.
Obser vethe loading guidelines (Ypage 251).
The stowage compartmen tsinthe doors pro-
vide space forbott les:
R fron t:capacit yup to34 fl.oz. (1.0 l)
R rear: capacit yup to17 fl.oz. (0.5 l)
Cup holder inthefront center console 0043
Cup holder 258
Featu
resStowage andfeatures

Vani
tymirro rin the sun viso r Mi
rror light 0043onlyfunc tions ifthe sunvis oris
cli pp ed into bracket 0044and mirror cove r0083
ha sbe en foldedup .
Gla refrom theside X
Fol ddo wn the sunvis or.
X Pu llthe sunvis oroutof reta iner0044.
X Swi ngthe sunvis ortothe side . As
htray
Fro ntashtray !
The
stow agespa ceund erthe ashtra yis
not heatres istant. Beforeplaci ng lit cig a-
rette sin the ashtra y,make sure tha tthe
as htra yis pro perly enga ged.Othe rwise, the
stow agespa cecou ldbe dama ged . X
Vehi
cles with asto wage compartmen t
co ver:pre ssthe lowe rsecti onofcove r0043.
The stow agecomp artmentopens.
X To remo vethe inse rt: lift ins ert 0087up0044
and out.
X To re-i nstall the inse rt: pre ssins ert 0087
into theholderunti lit enga ges.
i If
yo urem ove theashtra yins ert, youcan
us ethe resulting comp artmentforstow age. Rear
compartmen tashtray X
To ope n:pullcove r0087 outby its top edge.
X To remo ve:pu llins ert 0044byrece ss0043 in
the directi onofarr ow 0085unti lit au dibly
rel eases .
X Lif tins ert 0044upand out.
X To instal lthe inse rt: installins ert 0044from
ab ove into theholderand pressdown unti lit
enga ges. Ci
gare ttelighte r G
WAR
NING
Yo ucan burn yoursel fif yo utou chthe hot
hea ting eleme ntor the socke tof the ciga-
rette lighte r.
In additio n,flamma ble ma teri alscan ignite
if:
R the hot cigare tte lighte rfal ls
R achi ldhol dsthe hot cigare tte lighte rto
ob jects, forexa mpl e
The reisaris kof fireand injury.
Alw ayshol dthe cigare tte lighte rby the
knob. Alwaysma kesure tha tthe cigare tte
li ghte ris ou tof rea chofchi ldren. Never
le ave children unsupervi sed inthe vehicle.
Yo ur atte ntionmu stalwa ysbe focu sedonthe
traf ficcond itions. Onlyus ethe cigare tte
li ghte rwh en roa dand trafficcond itions per-
mit. 26
0 Fe
aturesSto wag ean dfe ature s

The
system isavailabl eif:
R ithas been activated andisoperational
R the correspon dingmobile phonenetwork is
availabl efor trans mittingdata tothe Cus-
tomer Center
R aservice subscription isavailabl e
R the start erbattery issufficient lycharged
i Deter mining thelocation ofthe vehicle on
a map isonly possible if:
R GPS reception isavailabl e
R the vehicle position canbeforwarded to
the Customer AssistanceCenter
The Mercedes meconnec tsystem To
adjust thevolume duringacall, proceed as
follows:
X Press the0081 or0082 button onthe multi-
funct ionsteerin gwheel.
or X Use themultimedia system'svolumecon-
trol.
The system offersvarious services, e.g.:
R Automat icand manual emergenc ycall
R Roadside Assistancecall
R MB Info call
USA only: youcan find inform ationanda
description ofall availabl efeatures under
"Owners Online"athtt p:// www.mbusa.com.
System self-test Aft
eryou have switched onthe ignition, the
system carriesoutaself-diagnosis.
A malfunct ioninthe system hasbeen detec-
ted ifone ofthe following occurs:
R The indicator lampinthe SOS button does
not come onduring thesystem self-test.
R The indicator lampinthe 0052 Roadside
Assist ancecallbutton doesnotlight updur-
ing self-diagnosis ofthe system.
R The indicator lampinthe 00D9 MBInfo call
button doesnotlight upduring self-diagno-
sis ofthe system. R
The indicator lampinone ormore ofthe fol-
lowing buttonscont inues tolight upred
after thesystem self-diagnosis:
- SOS button
- 0052 Roadside Assistancecallbutton
- 00D9 MBInfo callbutton
R Aft erthe system self-diagnosis, theInoper‐ Inoper‐
ative ative
orService NotActivated Service
NotActivated mes-
sage appears inthe multifunct iondisplay .
If amalfunct ionisindicated asoutlined above,
the system maynotoperate asexpect ed.In
the event ofan emergenc y,help willhave to
be summoned byother means.
Have thesystem checkedatthe nearest
Mercedes- BenzServic eCenter orcont actthe
following servicehotlines:
R USA: Mercedes- BenzCustomer Assistance
Center at1-8 00-FOR-ME RCedes
(1-80 0-367-6372 )or 1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-923-8367
Emergency call Import
antsafety notes G
WARNING
It can bedangerous toremain inthe vehicle,
even ifyou have pressed theSOS button in
an emergenc yif:
R you seesmoke insideoroutside ofthe
vehicle, e.g.ifthere isafire after anacci-
dent
R the vehicle ison adangerous sectionof
road
R the vehicle isnot visible orcann oteasily
be seen byother roadusers, particularly
when darkorinpoor visibility conditions
There isarisk ofan accident andinjury.
Leave thevehicle immediately inthis orsim-
ilar situations assoon asitis safe todo so.
Move toasafe location alongwithother
vehicle occupant s.In such situations, secure
the vehicle inaccordanc ewith national regu-
lations, e.g. with awarning triangle.
A license agreement mustbeinplace inorder
to activate theMercedes meconn ectservice.
Make surethatyour system isactivated and 262
Featur
esStowage andfeatu res

operational.
Toregister, pressthe00D9 MB
Info callbutton .If any ofthe steps mentioned
are not carried out,thesystem maynotbe
activated.
If you have questions abouttheactivation ,
cont actone ofthe following telephone hot-
lines:
R USA: Mercedes-B enzCustomer Assistance
Center at1-80 0-FOR-MERCedes
(1-80 0-367-6372)or1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-923-8367
General notes
An emergenc ycall isdialed automatically ifan
air bag orEmergen cyTensionin gDevice istrig-
gered.
i You
cann otend anautomatically triggered
emergenc ycall yourself.
An emergenc ycall can also beinitiated man-
ually .
As soon asthe emergenc ycall has been initi-
ated, theindicator lampinthe SOS button
flashes. Themultifunct iondisplay showsthe
Connecting Call Connecting
Callmessage.
The audio output ismuted.
Once theconn ection hasbeen made, the
Call Connected Call
Connected messageappearsinthe mul-
tifunc tiondisplay .
All important informationonthe emergenc yis
transm itted,forexample:
R Current location ofthe vehicle (asdeter-
mined bythe GPS system)
R Vehicle identificat ionnumber
R Infor mation onthe severity ofthe accident
Short lyafter theemergenc ycall has been initi-
ated, avoice connection isautomatically
established betweentheCustomer Assistance
Center andthevehicle occupant s.
R Ifthe vehicle occupant sare responsive, the
Mercedes-B enzCustomer AssistanceCenter
attempt sto get more informat iononthe
emergenc y.
R Ifthere isno response fromthevehicle
occupant s,an ambulance isimmediately
sent tothe vehicle
If no voice connection canbeestablished to
the Mercedes-B enzCustomer AssistanceCen-
ter, thesystem hasbeen unable toinitiate an
emergenc ycall. This
canoccur, forexample, ifthe relevant
mobile phonenetwork isnot availa ble.The
indicator lampinthe SOS button flashes con-
tinuously.
The Call Failed Call
Failed message appearsinthe
multifunct iondisplay andmust beconf irmed.
In this case, summon assistance byother
means.
Making anemergency call X
To
initiate anemergency callmanua lly:
press cover 0043briefly toopen.
X Press SOSbutton 0044briefly.
The indicator lampinSOS button 0044flashes
until theemergenc ycall isconc luded.
X Wait foravoice connection tothe
Mercedes-B enzCustomer AssistanceCen-
ter.
X Aft erthe emergenc ycall, close cover 0043.
i If
the mobile phonenetwork isunavailabl e,
Mercedes meconn ectisnot able tomake
an emergenc ycall. Ifyou leave thevehicle
immediately afterpressing theSOS button ,
you donot know ifMercedes meconn ect
has successfully madetheemergenc ycall.
In this case, alwayssummon assistance by
other means. Featur
es
263Stowage andfeatu res Z

Break
downass istanc ecal lbutto n X
Pre ssRoadside Assi stance callbu tton 0043.
Thi sini tia tes acal lto the Mer cedes-B enz
Cu stom erAssi stance Center.
The indicator lamp inRo adside Assi stance
cal lbu tton 0043flashe swh ile the callis
acti ve.The multifunc tiondispl aysho wsthe
Con nectingCal l Con
nectingCal lmes sage. The audio ou t-
pu tis mu ted .
If aconne ctioncan bemade,the CallCon ‐ Cal
lCon ‐
nec ted nec
ted message appe ars inthe multifunc tion
di spl ay.
If amob ile pho nenetw orkand GPSrece ption
are availab le,the system transfersdata to the
Mer cedes-B enzCustom erAssi stance Center,
for exa mpl e:
R Cu rre ntlocati onofthe vehicle
R Veh icleidenti ficationnum ber
i The
displ ayofthe multimed iasystem indi-
cate stha ta cal lis acti ve.Duri ngthe call,
yo ucan change tothe navi gatio nmenu by
pre ssing the NAVI button onthe multimed ia
sy stem ,for exa mpl e.
Voi ceoutpu tis not availab le.
A voi ce conne ctionis esta blished betwe enthe
Mer cedes-B enzCustom erAssi stance Center
and thevehicleoccu pants.
From therem otemalfunctio ndiag nosi s,the
Mer cedes-B enzCustom erAssi stance Center
can ascerta inthe natu reofthe problem
(Y page 267 ).
The Mercedes-B enzCustom erAssi stance Cen-
ter either send sa qu alifi ed Mer cedes-B enz
techni cianor ma kes arrang eme ntsforyour
veh icleto be trans ported tothe nearest
Mer cedes-B enzServ iceCenter.
Yo uma ybe cha rgedfor service ssu ch as
rep airwo rkand /or towing. Yo
ucan obtainfur ther informa tionfrom your
Mer cedesme conne ctma nua l.
i The system hasnot been ableto initia te a
Ro adside Assi stance call,if:
R the indicator lamp forRoadside Assi s-
tance callbu tton 0043isfla shi ng conti nu-
ou sly.
R no voice conne ctionto the Mer cedes-
Benz Custom erAssi stance Center has
be en esta blished .
Thi scan occu rif the releva ntmob ile pho ne
netw orkisnot availab le,for exa mpl e.
The CallFai led Cal
lFai led message appe ars inthe
mu ltifunc tiondispl ay.
X To endacal l:pre ssthe 0076 button onthe
mu ltifunc tionstee ring wheel.
or X Pre ssthe corr espond ingmultimed iasystem
bu tton forend ingapho necall.
MB Info cal lbutto n X
Pre ssMB Info callbu tton 0043.
Thi sini tia tes acal lto the Mer cedes-B enz
Cu stom erAssi stance Center.
The indicator lamp inMB Info callbu tton 0043
fla she swh ile the conne ctionis be ing made.
The multifunc tiondispl aysho wsthe Con‐ Con
‐
nec tingCal l nec
tingCal lmes sage. The audio sy stem
is mu ted .
If aconne ctioncan bemade,the CallCon ‐ Cal
lCon ‐
nec ted nec
ted message appe ars inthe multifunc tion
di spl ay. 26
4 Fe
aturesSto wag ean dfe ature s