2020 MERCEDES-BENZ GLA SUV tailgate

the
syste misnot opera tional .Co ntact an
au thor izedMe rced es-Benz Center orcal l
1-800 -FOR-MER Cedes(in the USA) or
1-800-38 7-0100(in Ca nad a). ATA
(anti-the ftalarm system) X
To arm: lock the vehiclewi th the Sma rtKey
or KEYL ESS-GO .
Indi cato rla mp 0043flashe s.The alarm system
is arm edafte rap pro xima tely15 seco nds.
X To dis arm: unlock thevehiclewi th the
Sma rtKey orKEYL ESS-GO .
or X Inse rtthe Sma rtKey intotheigniti onlock.
A vis ualand audible alarm istrig geredifthe
al arm system isarm edand youop en:
R ado or
R the vehiclewi th the mech anical key
R the tailgate
R the hood
X To
switchthe alarm offwith the Smart-
Ke y:pre ssthe 0036 or0037 button onthe
Sma rtKey .
The alarm isstop ped.
or
X Vehi
cles with KEYLES S-GO start-f unc-
tio nor KEYLES S-GO :rem ove theStart/
Stop button from theigniti onlock
(Y page 125 ).
X Inse rtthe Sma rtKey intotheigniti onlock.
The alarm isstop ped. X
To
sto pthe alarm using KEYLES S-GO :
gra spthe outsid edo or handl e.The Sma rt-
Key mustbe outsid ethe vehicle.
The alarm isstop ped.
or X Pre ssthe Start/ Stopbutton onthe dash-
bo ard .The Sma rtKey mustbe inside the
veh icle.
The alarm isstop ped.
The alarm isnot stop ped, eve nif yo uclo sethe
op en door tha ttrig geredit,for exa mpl e.
i If
the alarm stayson for more than
30 seco nds,the Mer cedesme conne ct
eme rgency callsy stem automa tically send s
a mes sage tothe Custom erCe nter. Thisis
do ne either bytext message ordata con-
necti on.
The eme rgency callsy stem sendsthe mes -
sa ge ordata pro vided tha t:
R youha ve subsc ribed tothe Mer cedesme
conne ctser vice
R the Mer cedesme conne ctser vice has
be en acti vate dpro perly
R the nece ssarymob ile pho nenetw orkis
ava ilab le 68
Pro
tectionagai nstthef tSafe ty

Smar
tKey Import
antsafety notes G
WARNING
If children areleft unsupervised inthe vehi-
cle, they could:
R operate thevehicle's equipment
Additionally, childrencouldsetthe vehicle in
motion if,for example, they:
R release theparking brake
R shift theautomatic transmissionoutof
park position 005D
R start theengine
There isarisk ofan accident andinjury.
Never leavechildren oranimals unattended
in the vehicle.
When leaving thevehicle, alwaystake the
SmartK eywith youand lock thevehicle. This
also applie sfor the Digital Vehicle Keyifthe
"Digital Vehicle Key"functionisactivated via
Mercedes meconn ect. G
WARNING
If you attach heavyorlarge object sto the
SmartK ey,the SmartK eycould beuninten -
tionally turnedinthe ignition lock.This
could cause theengine tobe switched off.
There isarisk ofan accident.
Do not attach anyheavy orlarge object sto
the SmartK ey.Remove anybulky keyrings
before insertin gthe SmartK eyinto theigni-
tion lock.
! Keep
theSmartK eyaway fromstrongmag-
netic fields. Otherwise, theremote control
funct ioncould beaffected.
Str ong magnetic fieldscanoccur inthe
vicinity ofpowerful electrical installations.
Do not keep theSmartK ey:
R with electron icdevices, e.g.amobile phone
or another SmartKey
R with metallic objects,e.g. coins ormetal foil
R inside metallic objects,e.g. ametal case
Vehicles withKEYLESS-GO startfunction:
do not keep theSmartK eyinthe cargo com- partment
.Otherwise, theSmartK eymay not
be detect ed,e.g. when startin gthe engine
using theStart /Stopbutton. Smar
tKeyfunctions 0043
0037 Tolock thevehicle
0044 0054 Toopen thetailgate
0087 0036 Tounlock thevehicle
X To unlock centrally: pressthe0036 but-
ton.
If you donot open thevehicle withinapprox-
imately 40seconds ofunlocking:
R the vehicle islocked again
R anti-t heftprotect ionisreactivated
X To lock: press the0037 button.
The SmartK eycent rally locks/un locks:
R the doors
R the tailgate
R the fuel filler flap
The turn signals flashonce when unlocking
and three times whenlocking.
When thelocator lighting isactivated viathe
multimedia system,itlights upwhen itis dark
after thevehicle isunlocked withtheremote
cont rol;see Digital Operator's Manual.
You canalso setanaudib lesignal toconfirm
that thevehicle hasbeen locked. Theaudib le
signal canbeactivated anddeactivated using
the on-board computer (Ypage 200).
X To
open thetailgate automatically from
outside thevehicle: pressandhold the
0054 button untilthetailgate opens
(Y page 79).
Vehicles withKEYLESS-GO orKEY LESS-GO
star tfunction: Smar
tKey
69Opening andclosing Z

X
To
clos ethe tailgate automatic allyfrom
outs idethe vehic le:if the Sma rtKey is
lo cate din the imm ediate vici nity ofthe vehi-
cle ,pre ssthe 0054 button onthe Sma rtKey
(Y page 79).
Whe nthe tailgate closes youcan then
rel ease the button. KE
YLES S-GO
Gen eral notes Bea
rin mind thatthe engi necan bestarted by
any ofthe vehicleoccu pants ifther eis a
Sma rtKey inthe vehicle.
Lo ckingand unlockin g Yo
ucan start,lock orunl ock thevehicleus ing
KEYL ESS-GO .To do this,yo uonl ynee dcar ry
the Sma rtKey with you. Yo ucan comb inethe
func tions ofKEYL ESS-GO with thos eof acon-
venti onalSma rtKey .Unl ock thevehicleby
us ing KEYL ESS-GO ,for instance ,and lock it
us ing the 0037 button onthe Sma rtKey .
The driver 'sdo or and thedoor atwh ich the
ha ndl eis us ed ,mu stbo th be closed .The
Sma rtKey mustbe outsid ethe vehicle. Whe n
lo cking orunl ocki ngwith KEYL ESS-GO ,the
di sta nce betwe enthe Sma rtKey andthecorr e-
spo nding door handl emu stnot begre ater
tha nthre efee t(o ne mete r).
A che ckwhich perio dical lyesta blishes arad io
conne ctionbe twe enthe vehicleand the
Sma rtKey determi neswhethe ra val idSma rt-
Key isin the vehicle. Thi soccu rs,for exa mpl e:
R wh en starting theengi ne
R wh ile dri ving
R wh en the exter naldoor handl esare touche d
R du ring conve nience closing X
To unl ockthe vehic le:tou chthe inne rsu r-
fac eof the door handl e.
X To lock the vehic le:tou chsens orsur-
fac e0043 or0044.
Ma kesure tha tyo udo not touchthe inne r
su rfa ce ofthe door handl e.
X Co nve nien ce clos ingfea ture: touch
rece ssedsens orsurfa ce 0044 for anextend ed
pe rio d.
Fur ther informa tionon the conve nience
clo sing fea ture (Ypage 85). X
To unl ockthe tailgate :pu lltai lgate han-
dl e 0043.
De acti vati ngand activati ng If
yo udo not intendtousethe vehiclefor a
lo nger perio dof time ,yo ucan deacti vate KEY-
LESS-G O.The Sma rtKey willthen usevery lit-
tle powe r,ther ebyconse rving battery powe r.
For thepurpo ses ofacti vation/d eactiva tion,
the vehiclemu stnot benea rby.
X To deac tivate: pressthe 0037 button on
the Sma rtKey twice inrap idsucces sion.
The indicator light onthe Sma rtKey flashe s
twi ce brieflythen onelong flash, then KEY-
LESS-G Ois de acti vate d(Y page 72).
X To acti vate :pre ssany button onthe Sma rt-
Key .
or X Inse rtthe Sma rtKey intotheigniti onlock.
KEYL ESS-GO andallof its associ atedfea -
ture sare availab leag ain. 70
SmartKe
yOpening and clos ing

X
To unl ock: pre ssbutton 0043.
X To lock :pre ssbutton 0044.
If allthe doors and thetailgate are closed ,
the vehiclelocks.
Mea nwhile, the fuelfil lerfla pwi llnot be
lo cked orunl ocke d.
Yo ucanno tunl ock thevehiclecentra lly from
the inside if the vehicleha sbe en locked with
the Sma rtKey orKEYL ESS-GO .
Yo ucan open ado or from inside the vehicle
eve nif it ha sbe en locked .Yo ucan open the
rea rdo ors from inside the vehicleunl ess they
are secu redbythe child-pro oflock
(Y page 59).
If the vehicleha spre viouslybe en locked with
the Sma rtKey fromtheoutsid e,op eni ng ado or
from theinside wi lltrig ger the anti-thef tal arm
sy stem .Swi tch offthe alarm (Ypage 68).
If alocked door isop ene dfrom theinside, the
pre vious unl ock status ofthe vehiclewi llbe
take ninto consi derati onif:
R the vehiclewa slo cked using the locking
bu tton forthe centra llo cking ,or
R ifthe vehiclewa slo cked automa tically
The vehiclewi llbe fullyunl ocke difit ha dpre -
vio uslybe en fullyunl ocke d.Ifonl ythe driver' s
do or hadbe en pre viouslyunl ocke d,onl ythe
do or wh ich hasbe en opene dfrom theinside is
unl ocke d. Au
tomati clo ck ingfea ture X
To deac tivate: pressand holdbu tton 0043for
ap pro xima telyfiv eseco ndsuntila tone
sou nds.
X To acti vate :pre ssand holdbu tton 0044for
ap pro xima telyfiv eseco ndsuntila tone
sou nds.
If yo upre ssone ofthe two buttons anddonot
hea ra tone, thereleva ntsetti nghasal rea dy
be en selecte d.
The vehicleis locked automa tically wh en the
ig niti onissw itch edon and thewheelsare
turni ng.
Yo ucou ldther eforelock yoursel fou tif:
R the vehicleis be ing pushe d
R the vehicleis be ing tow ed
R the vehicleis on arol lerdy nam ome ter
Yo ucan also switch theautoma ticlocking
func tionon and offusing the on-b oard com-
pu ter (Ypage 199 ). Un
lock ingthe drive r'sdoo r(me chan-
ic al key )
If the vehiclecan nolonger belocked or
unl ocke dwi th the Sma rtKey orKEYL ESS-GO ,
us ethe mech anical key.
If yo uus ethe mech anical key tounl ock and
op en the driver' sdo or, the anti-thef tal arm
sy stem willbe trig gered.Swi tch offthe alarm
(Y page 68).
X Take the mech anical key outof the Sma rt-
Key (Ypage 71).
X Inse rtthe mech anical key into thelock of
the driver' sdo or as far asitwi llgo. 76
Do
orsOpe ning and clos ing

X
Turn themechanic alkey count er-clockwise
as far asitwill gotoposition 0047.
The door isunlocked.
X Turn themechanic alkey back andremove
it.
X Insert mechanic alkey into theSmart Key
(Y page 72). Locking
thevehicle (mechanical key)
If the vehicle cannolonger belocked withthe
Smart KeyorKEYLE SS-GO, usethemechanic al
key.
X Open thedriver's door.
X Close thefront -passenger door,therear
doors andthetailgate.
X Press thelockin gbutton onthe driver’s door
(Y page 75).
X Check whether thelockin gknobs onthe
front -passenger doorandtherear doors are
still visible. Pressdownthelockin gknobs by
hand, ifnecessary.
X Close thedriver's door.
X Take themechanic alkey outofthe Smart -
Key (Ypage 71).
X Insert themechanic alkey into thelock of
the driver's doorasfar asitwill go. X
Turn themechanic alkey clock wiseasfar as
it will gotoposition 0047.
X Turn themechanic alkey back andremove
it.
X Make surethatthedoors andthetailgate
are locked.
X Insert mechanic alkey into theSmart Key
(Y page 72).
i If
you lock thevehicle asdescribed above,
the fuel filler flapisnot locked. Theanti-
theft alarm system isnot armed. Cargo
compar tment Import
antsafety notes G
WARNIN
G
Parts ofthe body could become trapped
during automatic closingofthe tailgate.
Moreover, people,e.g.children, maybe
standin gin the closing areaormay enter the
closing areaduring theclosing process.
There isarisk ofinjury.
Make surethatnobody isin the vicinit yof
the closing areaduring theclosing process.
Use oneofthe following optionstostop the
closing process:
R press the0054 button onthe Smart Key.
R pull orpress theremote operating switch
on the driver's door.
R press theclose button orSTOP button on
the tailgate.
R pull thehandle onthe tailgate. G
DANGER
Combustion enginesemitpoisonous
exhaust gasessuchascarbon monoxide.
Exh aust gases canenter thevehicle interior
if the tailgate isopen while theengine is
runnin g,especially ifthe vehicle isin
motion .There isarisk ofpoisoning.
Always switchoffthe engine beforeopening
the tailgate. Neverdrivewiththetailgate
open. Cargo
compar tment
77Opening andclosing Z

G
WARNING
If objects, luggage orloa dsare not secure d
or not secure dsuffi ciently ,they couldslip ,
tip over orbe flung aroundand thereby hit
vehicl eoccupa nts.There isarisk ofinjury ,
particu larlyin the event ofsud den braki ng
or asud den change indire ction.
Alwa ysstore objects sothat they cannot be
flung around.Secure objects, luggage or
loa dsaga inst slipping ortippi ngbefore the
journey .
! The
tailgate swings upwards andtothe
rear when opened .There fore,make sure
that there issuffi cient clearance aboveand
behi ndthe tailgate.
The openi ngdime nsions ofthe tailgate canbe
found inthe "Veh icledata "section
(Y pag e341) .
You shou ldprefera blyplacelug gage orloa ds
in the cargo compartment. Observetheload-
ing guidel ines (Ypag e251).
Do not leavethe SmartKey inthe cargo com-
partment. Youcouldotherwi selock yourself
out.
The tailgate canbe:
R opened andclosed manuallyfrom outside
R vehi cleswith EASY-PA CKtailgate :
opened /closed automatica llyfrom theout-
side
R vehi cleswith EASY-PA CKtailgate :
opened /closed automatica llyfrom the
insid e
R vehi cleswith EASY-PA CKtailgate and
with KEYLESS-GO orKEYLESS-GO start
functio n:closed withtheremote operating
swi tch onthe SmartKey
R rele ased withtheemerge ncyrelease from
the insid e Tailgate
obstruction detectionwith
reversi ngfeature
On vehicl eswith anEASY-PACK tailgate, the
tail gate isequ ipped with automatic obstacle
recognitio nwith areversi ngfeatu re.Ifasoli d
object blocks orrestricts thetailgate when
au tomatica llyopeni ngorclosi ng,this proce-
dure isstoppe d.Ifthe tailgate isstoppe ddur- ing
the closi ngprocess ,the tailgate automati-
call yopens againslig htly. Theautomatic
obstructio ndetection withreversi ngfeatu reis
only anaid.It is not asub stitute foryou ratten-
tiveness whenopeningand closi ngthe tail-
gate. G
WARNING
The reversi ngfeatu redoes notrespo nd:
R to soft, light and thin objects, e.g.fingers
R over thelast1/3 in(8 mm) ofthe closi ng
movement
The reversi ngfeatu recannot prevent some-
one from becomi ngtrappe din these situa-
tions inparticu lar.There isarisk ofinjury .
Make surethatnobody parts areinclose
proximi tyduri ngthe closi ngproced ure.
If someb odybecomes trapped:
R press the0054 button onthe SmartKey ,
or
R pul lor press theremote operatingswitch
on the drive r'sdoor or
R press theclosi ngbutton/STOP buttonin
the tailgate or
R pul lthe handl eon the tailgate
Vehic leswith HANDS -FREEACCES S:itis
als opossi bletostop theclosi ngprocess by
performi ngakicking movement undertherear
bump er. Openi
ngand closing manually
Openi ng 78
Cargo
compar tmentOpeni ngand closi ng

X
Press the0036 button onthe Smart Key.
X Pull handle 0043.
X Lift the tailgate.
Closing X
Pull thetailgate downusinghandle 0043.
X Allow thetailgate todrop intothelock.
X Lock thevehicle ifnecess arywith the0037
button onthe Smart Keyorwith KEYLE SS-
GO. Opening/clo
singautomat ically from
the outside
Impor tantsafety notes G
WARNIN
G
Parts ofthe body could become trapped
during automatic closingofthe tailgate.
Moreover, people,e.g.children, maybe
standin gin the closing areaormay enter the
closing areaduring theclosing process.
There isarisk ofinjury.
Make surethatnobody isin the vicinit yof
the closing areaduring theclosing process.
Use oneofthe following optionstostop the
closing process:
R press the0054 button onthe Smart Key.
R pull orpress theremote operating switch
on the driver's door.
R press theclose button orSTOP button on
the tailgate.
R pull thehandle onthe tailgate. G
DANGER
Combustion enginesemitpoisonous
exhaust gasessuchascarbon monoxide.
Ex haust gases canenter thevehicle interior
if the tailgate isopen while theengine is
runnin g,especially ifthe vehicle isin
motion .There isarisk ofpoisoning.
Always switchoffthe engine beforeopening
the tailgate. Neverdrivewiththetailgate
open.
! The
tailgate swingsupwards andtothe
rear when opened. Therefore, makesure
that there issufficient clearance aboveand
behind thetailgate.
Two warning tonessound whilethetailgate is
opening orclosing.
The opening dimensions ofthe tailgate canbe
found inthe "Vehicle data"section
(Y page 341).
Opening automat ically You
canopen thetailgate automatically with
the Smart Keyorthe handle inthe tailgate.
X Press andhold the0054 button onthe
Smart Keyuntil thetailgate opens.
or
X Ifthe tailgate isunlocked, pullthehandle
and letitgo again immediately.
Closing automat ically Vehicles
withEASY-PACK tailgate:you can
also close thetailgate automatically fromout-
side. Cargo
compar tment
79Opening andclosing Z

X
To clos e:pre ssbutton 0043onthe tailgate .
or X Vehi
cles with EASY-PA CK tailgate and
KE YLES S-GO orKEYLES S-GO startfunc-
tio n:ifthe Sma rtKey islocate din the imm e-
di ate vicinity ofthe vehicle, pre ssthe 0054
bu tton onthe Sma rtKey .
Yo ucan release the button assoo nas the
tai lgate starts toclo se.
X To sto pthe clos ingproc ess: pre ssbut-
ton 0043onthe tailgate again.
or
X Pu llthe handl ein the tailgate .
or X Pre ssthe 0054 button onthe Sma rtKey
unti lthe tailgate stop s.
or X Pre ssorpullthe rem oteopera ting switch on
the driver 'sdo or. HA
NDS -FRE EAC CESS
Impo rtant safetynotes G
WAR
NING
The vehicleexha ustsy stem canbecome
ver yhot. Ifyo uus eHANDS-FR EEACC ESS,
yo ucou ldbu rn yoursel fby tou ching the
exha ustsy stem .The reisaris kof inju ry.
Alw aysensu retha tyo uma kethe kicki ng
move ment onlywi thi nthe detecti onrang eof
the sens ors.
! If
the Sma rtKey iswithi nthe rearde tecti on
rang eof KEYL ESS-GO ,the followi ng situa -
tio ns, forexa mpl e,cou ldlead tothe unin-
tenti onalop eni ng ofthe tailgate :
R wh en using anautoma ticcar wash
R wh en using apo we rwa she r
Ma kesure tha tthe Sma rtKey isat leas t
10 ft(3 m) awa yfrom the vehicle.
i Yo
ucan also deacti vate KEY LESS-G O.Fur -
the rinf orm ation ondeacti vating andactivat-
ing KEY LESS-G O(Y page 70). Ge
neral notes Wi
th KEY LESS-G Oand HANDS-FR EEACC ESS,
yo ucan open orclo sethe tailgate orstop the
pro ced urewi thou tus ing your hands .Thi sis
us efu lif yo uha ve your hands full. To do this,
ma keakicki ngmov eme ntund erthe bumpe r
wi th your foo t.
Ob serve the followi ng points :
R Ca rry your KEY LESS-G Okey abou tyo ur per-
son .The Sma rtKeymu stbe atthe rearof
the vehiclein the detecti onrange ofKEY -
LESS-G O.
R Wh enma king thekicki ngmov eme nt,make
su re tha tyo uar esta ndi ng firml yon the
gro und andthatthe reissu fficie ntcle arance
to the rearof the vehicle. Yo ucou ldothe r-
wi se lose your balance, forexa mpl eon ice. R
Alw aysens uretha tyo uonl yma kethe kick-
ing mov eme ntwithi nthe detecti onrange of
se nso rs0043.
R Stand atleas t12 in(30 cm)aw ay fromthe
rea rar ea while do ing so.
R Do not come intoconta ctwith the bumpe r
wh ile ma king thekicki ngmov eme nt.Othe r-
wi se ,the senso rsma ynot functio ncor-
rectl y.
R HANDS-FR EEACC ESS does not functio n
du rin geng inestart.
R Dir tcau sedby roa dsa ltor sno warou nd
se nso rs0043 mayres tric tfu nctio nality.
Usi ngthe HANDS-FR EEACC ESS with a
pro sthe ticleg ma yres tric tfu nctio nality.
R IfaKEY LESS-G Okey isat the rearof the
veh iclein the detecti onrange ofKEY LESS-
GO ,HANDS-FR EEACC ESS couldbe trig - 80
Ca
rgo compartmen tOpening and clos ing