2020 MERCEDES-BENZ C-CLASS SEDAN Owner's Manual

If
th eindicat or/warning lampsintheins trument
clus terdo notlig ht up atlow temp eratur es,itis
ve ry likelyth at thedisc hargedbatt eryhas fro‐
zen .In this case youma yne ither jump-start the
ve hicle norcharge thebatt ery.
The service life of abatt eryth at has been
th awe dma ybe dramaticall yshor tened .The
st ar tin gch aract eristic sma ybe impair ed,espe ‐
ciall yat low temp eratur es.
It is recomme ndedthat youha ve ath aw ed bat‐
te ry checkedat aqu alif ied spec ialistwo rkshop.
Plug-in hybrid: besur eto obser vetheno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers.
Al lve hicl es
* NO
TEDama gecau sed bynum erou sor
ex tende datt em ptsto star tth eengine Nu
me rous orextende datt em ptsto star tth e
engine maydamag eth ecat alytic converter
due tonon-co mbusted fuel. #
Avoid numer ousand extende datt em pts
to star tth eengine. Obser
vethefo llo wing pointsdur ing star tin g
assis tance and when chargin gth ebatt ery:
R Onlyuse undamag edjum per cables/c harg‐
ing cables withasuf ficie ntcross -secti onand
insu late dte rm inal clam ps.
R Non-insulat edpar tsof thete rm inal clam ps
mus tno tcom eint ocon tactwi th other metal
par tswhile thejum per cable/c harging cable
is con nect edtothebatt ery/jum p-start con‐
nectio npoi nt.
R The jumper cable/c harging cable mustno t
com eint ocon tactwi th anypar tswhic hma y
mo vewhen theengine isrunning .
R Alw aysmak esur eth at nei ther youno rth e
batt eryis elect rostatic allych arge d.
R Keep away from fire and open flames .
R Donotlean overth ebatt ery.
Obser vetheadditional follo wing pointswhen
ch argin gth ebatt ery:
R Onlyuse batterych arge rs tested and
appr oved forMer cedes-Benz.
R Read thebatt erych arge r's oper ating instruc‐
tions beforech argin gth ebatt ery. Obser
vetheadditional follo wing pointsdur ing
st ar tin gassis tance:
R Startin gassis tance maybe perfor med using
onl ybatt eries withanominal voltag eof 12 V.
R The vehicles mustno tto uc h.
R Vehicl eswith aga soline engine: Jump-
st ar tth eve hicle onlywhen theengine and
ex haus tsy stem arecold. St
arting assistance andchargin gth e12 V
batt ery Re
quirement s:
R The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
R Automatic trans mis sion :The trans missi on
is in po sitio n005D.
R The igniti onand allel ectr icalcons umersar e
sw itchedof f.
R The hoodis op en. Br
ea kdo wnassist anc e383

#
Foldcover1 upinthedir ect ion ofthe
ar row . #
Slide cover2 ofposi tiveclam p3 onthe
jum p-starting con nection point inthedir ec‐
tion ofthear row . #
Con nect posi tiveclam p3 onyour vehicle to
th epositiv epole ofthedonor batteryusing
th ejum per cable/c harging cable. Always
begin withpositiv eclam p3 onyour ow n
ve hicle firs t. #
During star ting assistance :st ar tth e
engine ofthedonor vehicle andrunat idle
spe ed. #
Connect theneg ativepole ofthedonor bat‐
te ry and grou nd point 4 ofyour ow nve hicle
by usin gth ejum per cable/c harging cable.
Begin withth edonor batteryfirs t. #
During star ting assistance :st ar tth e
engine ofyour ow nve hicle. #
Dur ing thech argin gpr oc ess :st ar tth e
ch argin gpr oce ss. #
Dur ing star ting assistance :le tth eengines
ru nfo rse veralmin utes. #
Dur ing star ting assistance :bef oredis con‐
necting thejum per cable, switchon anelec‐
tr ical consumer inyour ow nve hicle, e.g.the
re ar wind owheat eror lighting.
When thest ar tin gassis tance/c harging proce ss
is com plet e: #
First,re mo vethejum per cable/c harging
cable from ground point 4and negative
pole ofthedonor battery, then from positiv e
clam p3 and positiv epole ofthedonor bat‐ 38
4
Breakdo wnassis tance

te
ry.Begi nea ch tim ewi th thecon tacts on
yo ur ow nve hicle firs t. #
Afterre mo ving thejum per cable/c harging
cable, closecover2 ofposi tiveclam p3. #
Closecover1.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Re
plac ingthe 12Vbatt ery #
Obs erve theno teson the12 Vbatt ery
(/ page380).
Mer cedes-Benz recomme ndsthat youha ve the
12 Vbatt eryre placed ataqu alif ied spec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er.
Obser vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts. The
vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Plug-
inhybrid: besur eto obser vetheno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers.
Mercedes-Be nzrecomme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
* NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Br
ea kdo wnassista nce 38
5

Pe
rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles withaut omatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
Yes,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock.
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
NoTo
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page385). #
Mak esur eth at thebatt eryis con nect edand
ch arge d. Obser
vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D. %
Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e388). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n. 38
6
Brea kdo wnassist anc e

*
NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If th eve hicle being tow- star tedor towe d
aw ay ishea vier than theper missible gross
mass ofyour vehicle, thefo llo wing situat ions
can occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nov ertur n. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page428). #
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page389). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page72 ). #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page91 ). #
Deac tivateAc tiveBr ak eAssi st
( / pag e18 1). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R theignition isswitc hedoff.
R thebr ak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R theener gysupply ortheon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. Br
eakdo wnassis tance 38
7

#
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely ,bef oreto wing theve hicle
aw ay. *
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port #
Obser vetheno teson towing away
( / pag e386). #
Connec tth eto w bar totheto wing eyein
or der toload theve hicle. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. %
Ve
hicl eswith automatic transmiss ion:
The automatic transmiss ionmaybe locked
in posit ion005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the
on-boar delectr icalsystem withpo we r
( / pag e383). #
Load theve hicle ontoth etra nspor ter. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005D. #
Use theelectr icpar king brak eto secur eth e
ve hicle agains tro lling away. #
Onlysecur eth eve hicle bythewheels.
AMG vehicl eswith ADSPL US exceptAMG
Pe rfor ma nce vehicl es &
WARNIN GRisk ofan acci dent when
tr ansp orting vehicles withAd aptive
Dam pingSy stem PLUS
The reduced damping forc es on theve hicle
being transpor tedcan cause theve hicle/
tr ailer combination tostar tto swing. As
are sult, when transpor tingvehicles with
th eAd aptiveDam pingSy stem PLUS, the
ve hicle/tr ailercombination mayst ar tto skid.
Conseq uently,yo uco uld lose contro lof your
ve hicle. #
When transpor ting,ensur eth at:
R The vehicle hasbeen loaded onto
th etranspor tercor rectl y
R The vehicle issecur edatall four
wheel swit hsuit able tensi oni ng
st ra ps
R The maximum permissible speedof
35 mph(6 0km/h) isno texc eeded
when transpor ting *
NO
TEDama getotheve hicle from secur‐
ing itincor rectl y #
Afterloa ding, theve hicle mustbe
secur edon allfour wheel s.Ot her wise,
th eve hicle could bedamag ed. #
Aminimum distance of8in (20 cm)
up wa rdsand 4in (10 cm) down wards
mus tbe kept tothetranspor tplatf orm. 388
Breakdo wnassis tance

#
Secu retheve hicle onallfour wheel saf te r
loading .
4MA TICvehicl es/vehicl eswith automatic
tr ansmiss ion #
Mak esur eth at thefront and rear axle scom e
to rest on thesame transpor tatio nve hicle.
* NO
TEDama getothedr ivet ra in due to
inc orrect pos itioning #
Donotpos ition theve hicle abovethe
connecti onpointofthetranspor tve hi‐
cle. To
wing eyesto rage location To
wing eye1 islocat edinthestow agespac e
unde rth etrunk floor . Ins
talling theto wing eye #
Press themar kon cover1 inwa rdsand
re mo ve. #
Screw intheto wing eyecloc kwiseasfaras it
wil lgo and tight en.
% Mak esur eth at cover1 eng ages inthe
bum perwhen youre mo vetheto wing eye. Br
eakdo wnassis tance 38
9

*
NO
TEDama getotheve hicle dueto
inc orrect useof theto wing eye When
ato wing eyeis used toreco vera ve hi‐
cle, theve hicle maybe damag edinthepr oc‐
ess. #
Onlyuse theto wing eyeto tow aw ay or
to w star tth eve hicle. To
w star ting theve hicl e(eme rgency engine
st ar t) Ve
hicl eswith automatic transmiss ion
* NO
TEDama getotheaut omatic trans‐
mission duetotow star tin g The
automat ictransm issionma ybe damag ed
in thepr ocess oftow star tin gve hicles with
aut omatic transmission. #
Vehicles withaut omatic transmission
mus tno tbe tow star ted. #
Vehicles withaut omatic transmission must
no tbe tow- star ted. Electr
icalfuses No
teson electr icalfuses &
WARNIN GRisk ofacci dent andinjury
due tooverloaded lines
If yo uman ipulat eor bridg eafa ulty fuse orif
yo ure place itwit hafuse withahigher
am per age, theelectr icline could beove rloa‐
ded.
This could result inafire . #
Alw aysre place faulty fuseswit hspec i‐
fi ed newfuses containin gth ecor rect
am per age. *
NO
TEDama gedue toinc orrect fus es Electr
icalcom pone ntsorsystems maybe
damag edbyinc orrect fus es, ortheir func ‐
tion ality maybe signif icantlyim pair ed. #
Onlyuse fuses that have been approved
by Mer cedes-Ben zand whic hha ve the
cor rect fus era ting . Blo
wn fuse smu stbe replaced withfuses ofthe
same rating ,wh ich yo ucan recogni zeby the
colo rand fusera ting .The fuse rating sand fur‐
th er information tobe obser vedcan befound in
th efuse assignmen tdiagr am.
Fu se assignment diagram: onthefuse boxin
th etrunk (/page392).
* NO
TEDama geormalfunct ionscaused
by mois ture Mois
turema ycause damagetotheelectr ical
sy stem orcause itto malfu nction. #
When thefuse boxis open, makesur e
th at no mois turecan enterthefuse
bo x. #
When closing thefuse box,mak esur e
th at theseal ofthelid isposition edcor‐
re ctly onthefuse box. If
th ene wlyinser tedfuse alsoblows,ha ve the
cau setrace dand rectif ied at aqu alif ied spec ial‐
is two rkshop.
Ensur eth efo llo wing beforere placing afuse:
R The vehicle issecur edagains tro lling away. 390
Breakdo wnassis tance