2020 MERCEDES-BENZ C-CLASS SEDAN ECO mode

The
Oper ator's Manual andMaint enanc eBookle t
ar eim por tant docum ents andshould be kept in
th eve hicle. Ser
vice andvehicl eoper ation Ve
hicl eoper ation outside theUS Aor Cana da When
youar eabr oad withyo ur vehicle, observe
th efo llo wing points:
R service point sor replacemen tpar tsma yno t
be available immediat ely.
R unle aded fuelmayno tbe available forve hi‐
cles withacat alytic converter .Leaded fuel
ma ycause damag eto thecat alytic converter .
R thefuel mayha ve an extreme lylow oct ane
num ber.Un suit able fuelcancause engine
damag e.
Some Mercedes-Benz modelsareav ailable in
Eur ope thro ugh ourEuropean DeliveryPr og ram.
Fo rmor einf ormation, pleaseconsult anauthor‐
ized Mercedes‑B enzservice center,or write to
one ofthefo llo wing address:
in theUS A: Mer
cede s-Benz USA,LLC
Eur opea nDeliv eryDepar tment
One Mercedes-Benz Drive
Sandy Springs, GA30328
in Canada:
Mer cedes-Benz Canada,Inc.
Eur opea nDeliv eryDepar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Mai
nten anc e Yo
ur cus tomer advisorconf irms theser vice in
th eser vice repor t. Ro
adside Assistan ce The
Mercedes -Benz Roadside Assis tance Pro‐
gr am offers tech nica lhel pin thecase ofa
br eakdo wn.Your calls totheto ll-f reeRo adside
As sis tance Hotline areans weredby our agents
24 hour sa da y,365 days aye ar.
1- 80 0-FO R-MER Cedes (1-800-367-63 72)(US A) 1-8
00-387-0 100(Canada)
Yo ucan find further information inthe
Mer cedes-Ben zRo adside Assis tance Progr am
br oc hu re (US A)orthe"R oadside Assistance"
secti oninthemaint enanc eand warrant yinf or‐
mat ionbook let(Canad a).Youwill find both in
th eve hicle document wallet. Chang
eof address orchang eof ow ner ship In
theev ent ofach ang eof addr ess, please send
us the"No tification ofaddr esschang e"inthe
Ser vice andGuarant eeboo kletor simply callth e
Mer cedes-Ben zCus tomer Assis tance Center
(US A)on theho tline number
1-8 00-FOR-MER Cedes (1-800-367-63 72)or Cus‐
to mer Service (Canada )on 1-800-38 7-0100. We
can then reac hyo uin atim elyfa shion, ifneces‐
sar y.
If yo usell your Mer cedes,pleas elea veall liter a‐
tur ein theve hicle sothat itis available tothe
ne xt ow ner .If yo uha ve pur chased aused vehi‐
cle, please sendusthe"No tice ofPur chase of
Used Car"intheSer vice andGuar anteebookle t
or sim plycall theMer cedes- BenzCustomer Gener
alno tes 23

#
When driving onunpavedro ads oroff-
ro ad, regular lych eckth eve hicle under‐
side. #
Remo vetrap pe dplants orother flam‐
mable material. #
Ifth er eis damag e,con sult aqu alif ied
spec ialistwo rkshop immediat ely. *
NO
TEDama getotheve hicle In
thefo llo wing situat ions,in par ticular ,th er e
is arisk ofdamag eto theve hicle:
R The vehicle becomes grounded, e.g.ona
high curb oran unpavedro ad
R The vehicle isdriven toofa st over an
obs tacle ,e.g. acurb ,spe edbump orpot‐
hole
R Ahea vyobject strike sth eunderbody or
ch assis components
In situatio nssuc has this, thebody ,th e
und erbody ,ch assis components,wheels or
tir es coul dbe damag edwithout thedamag e
being visible. Componen tsdamag edinthis wa
ycan unexpec tedly failor ,in thecase of
an acciden t,ma yno tabsorb theloads that
ar ise asintend ed.
If th eunderbody panelingisdamag ed,flam‐
mable materials suchas lea ves, grass or
twigs cancollect between theunderbody and
th eunderbody paneling.Thesematerials may
ignit eif th ey come intocont actwith hot
par tson theex haus tsy stem. #
Have theve hicle checkedand repair ed
immediat elyat aqu alif ied spec ialist
wo rkshop.
or #
Ifdr iving safetyis im pair edwhile con‐
ti nui ng your jour ne y,pull over and stop
th eve hicle immediat elyin accor dance
wit hth etraf fic condi tions,and cont act
a qu alif ied spec ialistwo rkshop. Dec
laration ofconf ormity forwi reless vehi‐
cle comp onent s
US A:"The wireless devic es ofthis vehicle com‐
ply withPa rt15 oftheFCC Rules. Opera tionis subje
ctto thefo llo wing twocon dition s:1) These
de vice sma yno tcause harmful interfere nce, and
2) The sedevice smu stacc eptan yint erfere nce
re cei ved, includin gint erfere nce that ma ycaus e
unde sired operation .Chan gesor modif ications
no tex pressl yappr ovedby thepar tyresponsible
fo rcom pliance could void theuser's author ityto
oper ateth eeq uipment. "
Canada :"The wireless devices ofthis vehicle
com plywit hIndus try Canada license-e xemp t
RSS standar d(s).Operationis subj ecttothefo l‐
lo wing twocon dition s:(1) These device sma y
no tcause interfere nce, and(2)The sedevice s
mu stacc eptan yint erfere nce, including interfer‐
ence that ma ycaus eunde sired oper ationof the
de vice. "
US A:"W ireless chargin gsy stem formobil ede vi‐
ces (mode l:WMI2 Wireless Mobile Inte rface) :
th is de vice complies withPa rt18 oftheFCC
Ru les."
The name andaddr essofthere sponsible party
is:
peik eracus ticGmbH
Max-Planc k-St r.28-32 Gene
ralno tes 25

The
electr olyteis hazar dous tohealt hand
causes irrita tio n.Itmu stnotcome intocon‐
ta ct with your skin, eye s,respir ator yor ga ns
or clo thing orbe swallo wed. #
Ifyo uco me intoco ntact withelec tro‐
ly te ,obser vethefo llo wing:
R Imm ediat elyrinse theelectr olyte
fr om your skin wit hwa terand seek
medica latt ention.
R Ifelectr olyt ecomes intocont act
wit hyo ur eyes, immediat elyrinse
th em thor oughly withclean water
and seek medicalattent ion.
R Ifth eelectr olyt eis sw allo wed,
immediat elyrinse your mout hout
th or oughl y.Do notind uce vomiting.
Seek medica latt ention immedi ately .
R Immedia tely ch ang eout ofclo thing
whic hhas been contaminat edwith
electr olyt e.
R Ifan allergic react ion occurs, seek
medi calattent ion imm ediat ely. The
inside rear vie wmir rorand theoutside mir‐
ro ron thedr iver's side willautomaticall ygo into
anti- glar emode iflight from aheadlam phit sth e
sensor ontheinside rear vie wmir ror.
Sy stem limit s
The system will notgo intoanti- glar emode if:
R The engineisswit ched off.
R Reversege ar iseng aged.
R The interior light ingisswit ched on. Fr
ont- passeng erout side mirrorpar kingpos i‐
tio nfun ction %
The parking posit ionisavailable onlyin vehi‐
cles withamemor yfunct ion.
The parking position makespar king easier .
The front- passeng eroutside mirrorwil lswi vel
do wn wardsin thedir ect ion ofthere ar wheel on
th efront passeng er'sside when:
R The parking position isstor ed (/ page13 2).
R Thefron t-pa ssenger mirror isselect ed.
R Reversege ar iseng aged. The
fron t-passe nger out side mirrorwil lmo ve
bac kto its original positionwhen:
R Youshif tth etra nsmiss iontoano ther tra ns‐
mission position.
R Youar etrave ling ataspeed great erthan
9 mp h(1 5 km/h).
R Youpr ess thebutt onforth eoutside mirror
on thedr iver's side. Light
andvisibility 13
1

Ov
ervie wof climat econtr olsystems No
teson climat econtr ol An
interior airfilt er incom binat ionwithth epr e‐
fi lt er intheengine compartmen tmus talw aysbe
used sothat theair con ditionin gsy stem, pollu‐
tion leve lmon itor ing and theair filtration work
cor rectl y.Mak esur eth at thefilt er isins talled
cor rectl yand thefilt er housin gin theengine
com partmen tis closed correctl yus ing thecap
and alwaystightl ysealed wheninoper ation. Use
fi lt er sre comme ndedandapprove dby
Mer cedes-Ben z.Alw aysha ve ser vice workcar‐
ri ed out ataqu alif ied spec ialistwo rkshop. Ov
ervie wof thecontr olpa nel fordual -zone
aut omat icclimat eco ntr ol The
indicatorlam pson thebutt ons indicat eth at
th ecor responding functionisactiv ated.
Plug-in hybrid: besur eto obser vetheno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers. 1
0082 Setsthete mp eratur eon thedr iver's
side
2 008F Setstheair distribution
3 H Setstheair flow orswitc hesoffclimat e
cont rol
4 0058 Setsclimat econtr olto aut omat ic
mode (/page13 6)
5 0064 Defrosts thewindshield
6 008A Callsuptheair con ditionin gmenu
7 006C Switchesthere ar wind owheat eron or
of f
8 0 Activates ordeacti vatessync hroniza‐
tion (/page13 7) 9
0072 Switches air-re cir cul ation mod eon/
of f(/ page 137)
A 005A Switches theA/C function on/
of f(/ page13 5)
B 0082 Setsthefront passeng erside temp era‐
tur e Contr
olpanel overview for3-zo neaut omat ic
cl imat eco ntr ol The
indicatorlam pson thebutt ons indicat eth at
th ecor responding functionisactiv ated.
Plug-in hybrid: besur eto obser vetheno tesin
th eSupplement .Ot her wise, youma yno tre cog‐
nize dangers. 13
4
Climat eco ntro l

1
0082 Setsthedr iver's side temp eratur e
2 008F Setsthedr iver's side airdistribution
3 H Setstheair flow orswitc hof fclimat e
cont rol
4 0058 Setsclimat econtr olto aut omat ic
mode (/page13 6)
5 0064 Defrosts thewindshield
6 ! Callsuptheair con ditionin gmenu
Switc hesthere sidua lheat onoroff
(/ page13 7)
7 006C Switches there ar wind owheat er
on/of f
8 005A SwitchestheA/C function on/off
(/ page13 5) 9
0072 Switchesair-re cir cul ation mod eon/of f
(/ page 137)
A 008F Setsthefront passeng erside airdistri‐
bution
B 0082 Setsthefront passeng erside temp era‐
tur e
Re ar oper ating unit 1
Setsthete mp eratur e
2 Displa y
3 Setstheair flow Oper
ating theclima tecont rolsy stem Switc
hingclima tecont rolon/of f #
Toswitc hon: setth eair flow toleve l1 or
higher usingtheH button. #
Toswitc hof f:se tth eair flow toleve l0 using
th eH button.
% Ifclimat econ trol isswitc hedoff,th ewin‐
do ws mayfo gup mor equ ickl y. Swi tchof f
cli mat econtr olonly briefly. Switc
hingtheA/C function onoroffvia the
cont rolpan el The
A/Cfunc tion heats ,cools anddehumidif ies
th eve hicle's interior air. #
Press the005A button.
Switc hof fth eA/C function onlybr ief ly;ot her‐
wise, thewindo wsmayfo gup mor equ ickl y.
Con densation maydr ip from theunder sideof
th eve hicle when cooling modeisactiv e.This is
no ta sign that ther eis amalfunct ion. Climat
econ trol 13
5

Ac
tiv atin g/deac tivatin gthe A/Cfun ction via
the multi mediasy stem Multi
media system:
4 Vehicle 5
b Climate Control5
A/C
The A/C function heats, coolsanddehumidif ies
th eve hicle's interior air. #
Activate0073 ordeacti vate 0053 thefunc tion. Se
tting climat econtr olto aut omatic mode In
automatic mode, these tte mp eratur eis con ‐
tr olled andmaint ained atacon stant leve lby the
air suppl y. #
Press the 0058 button. #
Toswitc hto manu almode :pr es sth e H
or 008F button. Climat
est yle Clim
atest yle fun ction
In aut omat icmode, youcan selectthefo llo wing
climat est yle se ttings forth edr iver's andfront
passeng erareas:
R FOCUS: highairflow ,slight lycooler setting
R MEDIUM: mediumairflow ,st andar dse tting
R DIFFUSE: low air flow ,slight lywa rmerand
dr aft-fr ee setting
Ad jus tingthe climat emode settin gs
Mu ltimed iasystem:
4 Vehicle 5
b Climate Control
5 Climate Mode #
Select Driverand/or Passenger. #
Select FOCUS, MEDIUMorDIF FUS E.
% Tofeel theef fect of theclimat est yle, the
0058 function mustbe activ e(/ page13 6). Ov
erview oftheair distribut ionsettings The
symbol son thedispla yindicat ewhic hve nts
th eair flow isbeing direct edthro ugh:
0061 def
roster vents
009C cent
erand side airve nts
009B fo
ot we llve nts
009F cent
er,si de and foot we llve nts
0086 de
fros terand foot we llve nts
008F al
lve nts
0087 de
fros ter,middl eand side airvents
00A2 au
tomatic airdistribu tion Se
tting there ar climat eco ntr olusin gth e
mu ltim edia system Multi
media system:
4 Vehicle 5
b Climate Control5
Rear
Se tting theair flow #
Sele ctAir flow. #
Setth eair flow . 13
6
Climat eco ntro l

Se
tting thete mp eratur e #
Sele ctTempe rature. #
Setth ete mp eratur e. Ac
tiv atin g/deac tivatin gthe climat eco ntr ol
syn chronizat ionfunction viathecontr ol
pa nel Climat
econ trol can besetcen trall yusing the
sync hronization function.Thetemp eratur eand
air distribution settings forth edr iver's side are
adop tedaut omatic allyfo rth efront passeng er
side. #
Press the0 button.
The sync hroniz ation function isdeactiv ated ifth e
se ttin gsforone oftheot her climat ezones are
ch ang ed. Ac
tiv atin gor deac tivatin gthe climat eco n‐
tr ol syn chronizat ionfunction usingthemu lti‐
med iasystem Multi
media system:
4 Vehicle 5
b Climate Control
5 SYNC
The climat econ trol can becon trolled centrally
using thesync hroniz ation function.The temp era‐
tur ese tting isaut omaticall yadop tedfo rall cli‐
mat ezones. #
Activate0073 ordeacti vate 0053 thefunc tion. Re
mo ving conde nsatio nfrom the windo ws Wi
ndo wsfogg ed up ontheinsid e #
Press the0058 button. #
Ifth ewindo wscontinu eto fogup: press the
0064 button.
Wi ndo wsfogg ed up ontheout side #
Swit chon thewindshield wipers. #
Press the 0058 button. Switc
hingair-recir culation modeon/off #
Press the0072 button.
The interior airwill berecir cul ated.
Air -reci rculati onmod eaut omat icallyswit ches to
fr esh airmode afte rsome time.
% Ifair -recir cula tion mode isswi tched on,the
windo wsmayfo gup mor equ ickl y. Swi tchon
ai r-re cir cul ation mod eonly briefly. Switc
hingthere sidual heatonoroff Re
quirement s:
R The vehicle ispar ked.
It is possible tomak euse ofthere sidua lheat
fr om theengine tocontinu ehea ting orventil at‐
ing thefront com partmen tof theve hicle for
appr oximat ely30 min utes. #
Toswitc hon: press the! button.
Re sidua lheat isswitc hedoffaut omaticall y. Climat
eco ntro l 13
7

#
Dep ress thebr ak epedal andpress butt on
1 onc e. #
Ifth eve hicle does notst ar t:switc hof fnon-
essential consumer sand press butt on1
once. #
Ifth eve hicle still does notst ar tand the
Place theKey inthe Marked SpaceSee
Operator's Manualdisplaymessag ealso
appear sin themultifunc tiondispla y:star t
th eve hicle inemer gency operati on mod e.
% Youcan switchoffth eengine whiledriving
by pressing button1 forabo utthre esec‐
onds orby pressing button1 thre etimes
wit hin thre esecon ds.Besureto obser vethe
saf etyno tesunder "Driving tips"
(/ page14 6).
St arting theve hicl ewith Smar tKey inthe
ma rked spa ce(emer gency oper ation mode)
If th eve hicle does notst ar tand thePlace the
Key inthe Marked SpaceSeeOperator 'sManual
messag eappear sin themultifunc tiondispla y,
yo ucan star tth eve hicle inemer gency operati on
mod e. #
Makesur eth at mar kedspace 2isem pty. #
Remo veSmar tKey 1 from theke yring. #
Place Sma rtKe y1 inmar kedspace 2on
th esymbol 3.
The vehicle willstar taf te ra shor ttime.
If yo ure mo veSmar tKey 1 from mar ked
space 2theengine continues running .Fo r
fur ther engine star ts howe ver,Smar tKey 1 mus
tbe locat edinmar kedspace 2onsym‐
bol 3during theent ire jour ney. #
Have Smar tKey 1 checkedat aqu alif ied
spec ialistwo rkshop.
If th eve hicl edoes notst ar t: #
Place SmartKey 1 inmar kedspace 2and
lea veitth er e. #
Depr essthebr ak epedal andstar tth eve hi‐
cle using thest ar t/ stop butt on.
% Youcan also switchon thepo we rsupp lyor
th eignition withth est ar t/ stop butt on. St
arting theve hicl evia Remo teOnline serv‐
ices Cooling
orheating theve hicl eint erior before
co mmenci ngyour jour ney
% This function isno tav ailable inall coun tries.
If yo ustar tth eve hicle viayour smar tphon e,the
pr ev iousl yselec tedair con dition ingadjus tment
is activ e. Dr
iving andparking14
3