2020 MERCEDES-BENZ C-CLASS SEDAN Owner's Manual

#
Dep ress thebr ak epedal andpress butt on
1 onc e. #
Ifth eve hicle does notst ar t:switc hof fnon-
essential consumer sand press butt on1
once. #
Ifth eve hicle still does notst ar tand the
Place theKey inthe Marked SpaceSee
Operator's Manualdisplaymessag ealso
appear sin themultifunc tiondispla y:star t
th eve hicle inemer gency operati on mod e.
% Youcan switchoffth eengine whiledriving
by pressing button1 forabo utthre esec‐
onds orby pressing button1 thre etimes
wit hin thre esecon ds.Besureto obser vethe
saf etyno tesunder "Driving tips"
(/ page14 6).
St arting theve hicl ewith Smar tKey inthe
ma rked spa ce(emer gency oper ation mode)
If th eve hicle does notst ar tand thePlace the
Key inthe Marked SpaceSeeOperator 'sManual
messag eappear sin themultifunc tiondispla y,
yo ucan star tth eve hicle inemer gency operati on
mod e. #
Makesur eth at mar kedspace 2isem pty. #
Remo veSmar tKey 1 from theke yring. #
Place Sma rtKe y1 inmar kedspace 2on
th esymbol 3.
The vehicle willstar taf te ra shor ttime.
If yo ure mo veSmar tKey 1 from mar ked
space 2theengine continues running .Fo r
fur ther engine star ts howe ver,Smar tKey 1 mus
tbe locat edinmar kedspace 2onsym‐
bol 3during theent ire jour ney. #
Have Smar tKey 1 checkedat aqu alif ied
spec ialistwo rkshop.
If th eve hicl edoes notst ar t: #
Place SmartKey 1 inmar kedspace 2and
lea veitth er e. #
Depr essthebr ak epedal andstar tth eve hi‐
cle using thest ar t/ stop butt on.
% Youcan also switchon thepo we rsupp lyor
th eignition withth est ar t/ stop butt on. St
arting theve hicl evia Remo teOnline serv‐
ices Cooling
orheating theve hicl eint erior before
co mmenci ngyour jour ney
% This function isno tav ailable inall coun tries.
If yo ustar tth eve hicle viayour smar tphon e,the
pr ev iousl yselec tedair con dition ingadjus tment
is activ e. Dr
iving andparking14
3

Ensu
rethefo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly filled.
R The star terbatt eryis suf ficie ntly charge d.
% Youcan also setth ete mp eratur ewit hyo ur
smar tphon e.Info rm atio non Mer cedesme
con nectand other services: http://
www .mercedes.me
This funct ionisno tav ailable forall model s.
Char ging thebat tery bef orecommencing
yo ur jour ney
% This function isno tav ailable inall coun tries.
If th eve hicle batteryis disc harged, youre cei vea
messa geon your smar tphon e.Youcan then
st ar tth eve hicle withth esmar tphon eto charge
th ebatt ery. The vehicle isaut omaticall y
switc hedoffaf te rte nminu tes. Ensur
eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly filled.
St arting theve hicl e(R emo teOnline) &
WARNIN GRisk ofcrus hing orentr ap‐
ment dueto unin tentio nalstar tin gof the
engine
Limbs couldbecrushed ortrapped ifth e
engine isstar tedunint entionall ydur ing
ser vice ormaint enanc ewo rk. #
Alw ayssecur eth eengine agains tunin‐
te ntio nalstar tin gbef orecar rying out
maint enanceorrepair work. Re
quirement s:
R Park position 005Disselect ed.
R The anti- theftalar msystem isno tactiv ated. R
The panic alarmisno tactiv ated.
R The hazar dwa rning light sar eswitc hedoff.
R The hood isclos ed.
R The door sar eclos edand locked.
R The windo wsand slidin gsun roof areclosed. #
Startth eve hicle using thesmar tphon e.
Af tereve ryvehicle star t,th eengine runs for
te nminu tes.
Yo ucan carryout amaximum oftwoconsec u‐
tiv est ar tin gatt em pts. The vehicle mustbe star‐
te donc ewit hth eSmar tKey bef oretrying to
st ar tth eve hicle again withth esmar tphon e.you
can stop theve hicle again atanytime.
% Further information canbefound inthe
smar tphone app.
Secur ingtheengine agains tst ar ting before
car rying out maintenance orrepair work: #
Swi tchon thehazar dwa rning light s.
or #
Unloc kth edoor s.
or 14
4
Driving and parking

#
Open aside windo wor thesliding sunroof. Br
eaking-in notes Mer
cede s-AMG vehicl es:obse rveth eno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers.
To preser vetheengine during thefirs t
1, 000 miles(1 ,500 km):
R Drive at varying road spee dsand engine
spee ds.
R Drive th eve hicle indrive pr ogr am A
or ;.
R Chang ege ar bef oreth eta ch ome terneedl eis
00C3 ofthewa yto there dar ea oftheta ch ome‐
te r.
R Donotshi ftdo wn age ar man uallyin order to
br ak e.
R Avoid overstrai ning theve hicle, e.g.driving at
full thro ttle .
R Vehicl eswith automatic transmiss ion:Do
no tdepr esstheaccelera torpeda lbe yond the
pr essur epoint (kickdo wn). R
Onlyincr ease theengine speedgradually and
accelera tetheve hicle tofull spee daf te r
1, 000 miles(1 ,500 km).
This also app lieswhe nth eengine orpar tsof the
dr ivet ra in have been replaced.
Please alsoobser vethefo llo wing breakin g-in
no tes:
R Incer tain drivin gand drivin gsaf etysy stems,
th esensor sadjus taut omaticall ywhile acer‐
ta in dis tance isbe ing driven afte rth eve hicle
has been delivered orafte rre pair s.Fu llsy s‐
te m effectiv enes sis no tre ac hed untilth e
end ofthis teac h-in proce ss.
R Brak epads ,br ak edisc sand tires that are
eit her newor have been replaced onlyac h‐
ie ve optimum braking effect and grip afte r
se veralhundr edkilom eter sof driving. Com‐
pensat efo rth ere duced braking effect by
appl ying grea terfo rc eto thebr ak epedal. No
teson optimiz edacceler ation If
all necess arypr ereq uisit esand activ ation con‐
ditions arefulf illed, thebes tpossible accelera‐
tion canbeachie vedfrom ast ands till.
Do notuse theop timiz edacceler ationonpublic
ro ads. Individ ualwheels couldspin andyou
cou ldlos econtr olof theve hicle. Thereis an
incr eased risk ofskidding and/oraccident.
Be sureto obser vethesaf etyno tesand informa‐
tion onESP ®
. Pulling
away wit hop timi zed accel eration &
WARNIN GRisk ofskid ding and having
an acci dent from whe elsspi nning
Whe nyo uuse optim izedacc eleration ,ind i‐
vidual wheelsco uld spin andyouco uld lose
co ntro lof theve hicle.
If ESP ®
is deactiv ated, ther eis arisk ofskid‐
ding andaccident. #
Mak esur eth at no per son sor obs tacles
ar ein theclose vicinityofyour vehicle. Dr
iving andparking 14
5

Re
quiremen ts:
R The vehicle hasbeen brok en in
(/ page14 5).
R Theve hicle andtires arein good condition.
R Youar eon ahigh -grip ro adw ay.
R The engine andtransmission areat nor mal
oper ating temp eratur e.
* NO
TEIncr eased weardue tooptimized
acceler ation When
pulling away wit hop tim ized acceler a‐
tio n,all com ponentsof thedr ivet ra in are
subje cted toave ry high load.
This canlead toinc reased component wear. #
Donotalw ayspull away wit hop tim ized
acc eleration. #
Engage the005B drive position (/page15 5). #
Movethesteer ing wheel tothest ra ight -
ahead position. #
Selec tth espor tiestav ailable drive pr ogram
B orC(/ page15 2). #
Dea ctivating ESP ®
(/ page 175). #
Depr essand hold thebr ak epedal firm lywith
yo ur leftfo ot . #
With your right foot ,full ydepr esstheaccel‐
er ator pedal. #
Afterno mor eth an five seconds, take your
lef tfo ot quickl yof fth ebr ak e, but keep the
acc elerat orpedal depresse d.
The vehicle pullsaway atmax imum acceler a‐
tio n. #
Swit chon ESP ®
once theaccelera tionproce‐
dur eis com plete.
Endin gop tim ized acceler ation #
Remo veyour foot from theacceler ator pedal. #
React ivat eth eES P®
.
% Afteryo upull away wit hop tim ized accelera‐
tio n,com ponentsof thedr ivet ra in can
becom eve ry hot,whic hmeans that opti‐
miz edacc eleration values maybe reac hed
ag ain onlyafte ra fe w min utes. No
teson driving &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. 14
6
Driving and parking

&
WARNIN GRisk ofacci dent dueto
uns uitable foot we ar
Oper ationof thepedals maybe restrict ed
du eto uns uitable foot we arsuc has:
R Shoes withplat form soles
R Shoes withhigh heels
R Slipper s #
When driving alwayswe arsuit able
shoe sin order tobe able tooper ateth e
pedals safely. &
WARNIN GRisk ofacci dent whenswi tch‐
ing offth eignition whendriving
If yo uswit choffth eignition whiledriving,
saf etyfun ction sar ere strict ed orno long er
av ailable. Thismayaf fect thepo we rst eer ing
sy stem and thebr ak efo rc eboos ting,fo r
ex am ple.
Yo uwill then need touse consider ablymor e
fo rc eto steer and brak e. #
Donotswitc hof fth eignition whiledriv‐
ing. &
DANG ER Risk deathcause dby exhaus t
ga ses
Combus tionengines emitpoisonous exhaus t
ga ses suchas carbon monoxide.Inhaling
th ese exhaus tga ses ishazar dous tohealt h
and leads topoisonin g. #
Neverlea vetheengine or,if pr esent ,
th eauxiliar yheating running inan
encl osedspa cewithout sufficie ntventi‐
la tio n. &
WARNIN GRisk ofskid ding and ofan
acci dent dueto shif ting down onslipper y
ro ad sur faces
If yo ushif tdo wn onslipp eryro ad sur faces to
inc rease theengine braking effect, thedr ive
wheels maylose traction . #
Donotshif tdo wn onslipper yro ad sur‐
fa ces toinc rease theengine braking
ef fect. &
DANG ER Risk offata linj urydue topoi‐
sonous exhaus tga ses
If th eta ilpipe isbloc kedor suf ficie ntventil a‐
tio nis no tpo ssi ble, po isonou sex haus tga ses
suc has carbon monoxidemayent ertheve hi‐
cle. This isthecase when theve hicle
becomes stuc kin snow ,fo rex am ple. #
Keep theta ilpipe andthear ea around
th eve hicle free from snowwhen the
engine orthest atio naryheat erareru n‐
ning . #
Ope nawi ndo won theside oftheve hi‐
cle facing away from thewind toensur e
an adeq uatesupply offresh air. &
WARNIN GRisk ofacci dent andinjury
due tobeing under theinf luence ofalco‐
hol and drugs while driving
Dr iving when under theinf luence ofalcohol
and/or drugs isan extreme lydang erous
combin ation.Even small quant ities ofalco hol
or drugs mayaf fect your reflexe s,per cep tion
and judgment. Dr
iving andparking 14
7

The
probability ofaser ious oreven fata lacc i‐
dent greatl yinc reases ifyo udr ive when
und ertheinf luence ofalcohol ordrugs. #
Donotdr ink alcohol ortake drugs while
dr iving, anddonotallo wan yone to
dr ive who hasbeen drink ing alcohol or
ta king drug s. &
WARNIN GRisk ofacci dent dueto the
br ak esy stem overheating
If yo ulea veyour foot on thebr ak epedal
when driving, thebr ak esy stem mayov er‐
heat.
This increases thebr aking distance and the
br ak esy stem mayeve nfa il. #
Neveruse thebr ak epedal asafo ot re st. #
Donotde press thebr ak epedal andthe
acc elerat orpedal atthesame time
while driving. *
NO
TEWearing out thebr ak elinings by
continu ously dep ressing thebr ak epedal #
Donotdepr essthebr ak epedal contin‐
uousl ywhils tdr iving. #
Touse thebr aking effect of theengine,
shif tto alowe rge ar ingood time. *
NO
TEDama getothedr ivet ra in and
engin ewhen pulling away #
Donotwa rm uptheengine whilethe
ve hicle isstatio nary.Pull away immed i‐
at ely. #
Avoid high engine speeds anddriving at
full thro ttle untilth eengine hasreac hed
its operatin gte mp eratur e. *
NO
TEDama getothecat alytic converter
due tonon-co mbusted fuel The
engine isno tru nning smoothly and is
misf iring.
Non-c ombus tedfuel mayge tint oth ecat a‐
lyt iccon verter . #
Onlydepr esstheaccelera torpeda l
slig htly. #
Have thecause rectif ied imme diat ely at
a qu alif ied spec ialistwo rkshop. Limit
edbraking effect on salt-tr eatedro ads:
R Due tosalt build-up onthebr ak ediscs and
br ak epads, thebr aking distance canincrease
consi derably orresult inbraking onlyonone
side
R Maint ainamuc hgr eat ersaf edis tance tothe
ve hicle infront
To preve ntsaltbu ild-u p:
R Brak eocca siona llywh ile pa ying attenti onto
th etra ffic con dition s
R Carefull ydepr essthebr ak epedal attheend
of thejour neyand when star tin gth ene xt
jour ney
Plug-in hybrid: obser vetheno tesin theSupple‐
ment .Ot her wise, youma yfa ilto recogni zedan‐
ge rs. 14
8
Driving and parking

ECO
star t/s topfunc tion Ope
ratio nof the ECOstar t/s topfunc tion
Ve hicl eswithout a48 Von-b oardele ctrical
sy stem (EQ Boos tte ch nology)
The engine isswitc hedoffaut omaticall yin the
fo llo wing situat ionsifall vehicle conditions for
an aut omat iceng inestop areme t:
R Vehicl eswith automatic transmiss ion:
Yo ubr ak eth eve hicle toast ands tillin trans ‐
miss ionposit ion005Bor005C.
Ve hicl eswith automatic transmiss ion:
If yo uswit chon theHOLD function intransmis‐
sion position 005Bor005C, theengine willautomati‐
call yst op inthefo llo wing situat ions:
R Youstop behind ave hicle that ispullin g
aw ay.
R Youstop atast op sign when ther eis no vehi‐
cle infront ofyou.
R Youtur nth esteer ing wheel hardat alow
speed. %
Intra nsmiss ionposition 005E,theengine is
no tswitc hedoffaut omaticall yeve nwh en
th eHOLD function isswitc hedon.
The engine isrestar tedaut omatic allyif:
R Vehicl eswith automatic transmiss ion:In
tr ansmis sionposition 005B,youre lease the
br ak epedal whentheHOLD function isno t
activ e.
R Vehicl eswith automatic transmiss ion:
Yo ushif tint otransm issionposi tion005B or
005E.
R Youdepr esstheaccelera torpeda l.
R Anautomatic engine star tis nec essar y.
ECO star t/ stop funct ionsymbols inthemulti‐
func tion displa y:
R The 00D6 symbol (green) appear swhen the
ve hicle isat ast ands till:th eengine was
switc hedoffby theEC Ostar t/ stop funct ion.
R The 00D5 symbol (yello w)appear swhen the
ve hicle isat ast ands till:no tall vehicle condi‐
tions foran engine stop have been met. R
Neit herthe00D6 nor00D5 symbol appears
when theve hicle isat ast ands till:an intelli‐
ge nt stop inhibit orwa sde tected, e.g. ast op
sign.
If th eengine wasswitc hedoffby theEC Ostar t/
st op funct ionand youlea vetheve hicle, awa rn‐
ing tone sou nds and theengine isno tre star ted.
The Vehicle ReadytoDriv eSwitc hthe Ignit ion
Off Befor eEx iting displa ymessag ealso appear s
in themultifunc tiondispla y.Ifyo udo notswit ch
of fth eignition ,th eignition isaut omatic ally
switc hedoffaf te rth re eminut es.
Ve hicl eswith a48 Von-b oardele ctrical sys‐
te m (EQ Boo sttech nology)
The engine isswitc hedoffaut omaticall yin the
fo llo wing situat ionsifall vehicle conditions for
an aut omat iceng inestop areme t:
R Youbr ak eth eve hicle toast ands tillin trans‐
miss ionposit ion005Bor005C.
R Youdepr essthebr ak epedal whentraveling
at alow speed. Dr
ivin gand parking14
9

If
yo uswit chon theHOLD function orselect a
dif fere nt trans mis sion positio nth an 005E, the
engine willautomaticall yst op inthefo llo wing
situat ions:
R Youstop behind ave hicle that ispullin g
aw ay.
R Youstop atast op sign when ther eis no vehi‐
cle infront ofyou.
R Youtur nth esteer ing wheel hardat alow
speed.
The engine isrestar tedaut omatic allyif:
R Youre lease thebr ak epedal intransmission
position 005Bwhen theHOLD function isno t
activ eand one ofthefo llo wing condition sar e
me t:
- Drive pr og ram A or; isno tsele c‐
te d.
- Drive pr og ram A or; issele cted
but thedoes notst ar tto mo ve.
- Drive pr ogr am A or; issel ect ed,
th eve hicle ismo ving ataspeed ofmor e
th at 15 mp h(20 km/h) andglide mode is
no tact ivat ed. R
Youen gage trans missi on positio n005B or005E.
R Youre lease thebr ak epedal, theve hicle is
no tin glide mode anditstar ts to mo veon a
ge ntle downh ill gr ad ient ataspe edbelow
2 mp h(3 km/h).
R Youdepr esstheaccelera torpeda l.
R Anautomatic engine star tis nec essar y.
ECO star t/ stop funct ionsymbols inthemulti‐
func tion displa y:
R The 00D6 symbol (green) appear swhen the
ve hicle isat ast ands till:th eengine was
switc hedoffby theEC Ostar t/ stop funct ion.
R The 00D5 symbol (yello w)appear swhen the
ve hicle isat ast ands till:no tall vehicle condi‐
tions foran engine stop have been met.
R Neit herthe00D6 nor00D5 symbol appears
when theve hicle isat ast ands till:an intelli‐
ge nt stop inhibit orwa sde tected, e.g. ast op
sign.
If th eengine wasswitc hedoffby theEC Ostar t/
st op funct ionand youlea vetheve hicle, awa rn‐
ing tone sou nds and theengine isno tre star ted.
The Vehicle ReadytoDriv eSwitc hthe Ignit ion Off
Befor eEx iting displa ymessag ealso appear s
in themultifunc tiondispla y.Ifyo udo notswit ch
of fth eignition ,th eignition isaut omatic ally
switc hedoffaf te rth re eminut es.
Deactiv atingoractiv ating theECO star t/
sto pfunc tion 15
0
Driving and parking