2020 MERCEDES-BENZ C-CLASS SEDAN Owner's Manual

#
Select Continu e. #
The connecti onrequ estfr om thede vice
Acc ept. #
Enterth ePIN shownontheex tern al de vic e.
The devic eis aut hor ized.
De-a uthor izin gth ede vice #
Sele ctan aut hor ized devic efrom thelis t.
A pr om ptwill appear askingwhe ther you
wo uld liketo de-aut horize theselect ed
de vice. #
Select Yes.
The device isde-aut horized. Ac
tiv atin g/deac tivatin gch ild safetyloc k Multimedi
asy stem:
4 System 5
Parent alContr ol
Loc king anextern al de vic e #
Select anextern al de vic e. #
Select Lock.
The devic econ nectedvia theCO MAND
To uc happ isloc ked0073 orunloc ked0053. Sy
stem langu age No
teson thesy stem langu age
This function allowsyouto determ ine thelan‐
guag efo rth emenu displaysand thena vig ation
announ cements.The select edlanguag eaf fects
th ech aract ersav ailable forentr y.The navig ation
announc ementsar eno tav ailable inall lan‐
guag es.Ifalang uageis no tav ailable, thena vig a‐
tion announ cementswill beinEn glish.
Se tting thesy stem langu age
Multi media system:
4 System 5
Language #
Setth elanguag e.
% Ifyo uar eusin gArabic mapdata,thete xt
inf ormati oncan also be sho wninArab icon
th ena vig ation map.Todo so, select 

Im
por ting/e xportin gda ta
* NO
TELos sof data due toprematur e
re mo val #
Donotre mo vethedat ast or ag e
medium whendatais being expor ted.
Mer cedes- Benzis no tliable foran yloss of
dat a. Re
quirement s:
R The vehicle isstatio nary.
R The ignition isswitc hedonortheve hicle has
been star ted.
R The SDcardis inser ted(/ page335) orthe
USB device isconnec ted(/ page336).
Multimedia system:
4 System 5
System Backup #
Select Import DataorExport Data.
Im por ting #
Select adat ast or ag emedium.
A pr om ptappear sask ing whe ther youre all y
wish tooverwr ite th ecur rent data.If da ta or
iginat esfrom another vehicle, this isrecog‐
nized during data readin g.
The mult imed iasystem isrestar tedonc eth e
dat ahas been impor ted.
% Current vehicle settin gscan beedit edafte r
th eim por t.
Expor ting
If PIN protect ion isactiv ated, your PIN isrequ es‐
te d. #
Enterth efo ur -di git PIN. #
Select adat ast or ag emedium.
The datais ex por ted. The dataex por tma y
ta ke severalmin utes. Ac
tiv atin g/deac tivatin gPI N protection Re
quirement s
To unlo ckthePIN:
R Ther eis an Interne tcon nect ion.
R AMer cedes meaccount exists at htt p:/ /
www .mercedes.me.
R The Person alization service isactiv e
(/ page27 3). Mul
timedi asy stem:
4 System 5
PIN Protec tion
Se tting thePIN #
Sele ctSet PIN. #
Entera fo ur -di git PIN. #
Enterth efo ur -di git PIN again.
If bo th PINs match,PIN protect ion isactiv e.
Changing thePIN #
Sele ctChang eSet tings. #
Enterth ecur rent PIN . #
Select Chang ePIN . #
Seta ne wPIN .
Ac tiv atin gPI N protection fordat aex por t #
Select Change Setting s.
Co nfirm with thePIN. #
Select ProtectData Export .
Ac tivate0073 ordeacti vate 0053 thefunc tion.
Un bloc king thePIN
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a 27
2
Multimedia system

sing
le-use passwordsent toyouvia the
Mer cedes meconn ectonline portalto rese tth e
PIN protect ion. #
Select Unbloc kPIN. #
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN.
% The availabilit yof this func tion iscoun try
depen dentandmayno tbe available inyour
co unt ry.
Alt ernati vely,yo ucan have PIN protect ion
re se tat an aut hor ized Mercedes-Benz Cen‐
te r. User
profile Se
tting auser profile
Multimedia system:
4 System 5
g Person alization
Displa yingauser profile when star ting
If th is func tion isact ive, apr om ptappear swhen
st ar tin gth esy stem asking whichuser profile to
use. #
Select Display Profile Select ion afterStart . #
Activate0073 ordeacti vate 0053 thefunc tion.
Selecting auser profile #
Select GuestProfile orindividual profile 003B.
% Some settings from theuser profile areonl y
loaded whentheve hicle isstatio naryor
when theignition isswitc hedon.
Au tomatic synchronizat ion
Eac htime theignition isswitc hedoffor on, the
indiv idual userprofiles aresync hroniz edon the
multime diasystem and ontheser ver.This
ensur esthat thelat estuser profiles areav aila‐
ble. #
Select Automat icSyn chron izat ion. #
Activate0073 ordeacti vate 0053 thefunc tion.
% Formor einf ormation aboutimpor ting/
ex por tinguser profiles (/ page27 3). Cr
ea tin gause rpr ofile
Mu ltimed iasystem:
4 System 5
g Person alization
5 Create Profile #
Entera name. #
Select 0076.
The follo wing informatio nis save din theuser
pr ofile, forex am ple:
R System settings
R Settings intheTV tune r'schann ellist
R Navig ation andtraf fic inf ormati on
The settings differ depending ontheve hicle
eq uipment.
Im por ting/e xportingauser profile
Re quirement s:
R Ther eis an Interne tcon nection .
R AMer cedes meacco untexists at htt p:/ /
www .mercedes.me .
R The Person alization service isactiv e. Multimedia
system 27
3

Multimedia
system:
4 System 5
g Person alization
5 Manual Export/ Import
This function isno tav ailable inall coun tries.
On lyindi vidu alprofiles can beimpor tedor
ex por ted.
The individual profiles arealw ayscollectiv ely
im por tedor expor ted. #
Toimpor t:select Import Profiles from
Server.
The Theprofile dataimport overwrites all
existing profiledata.Doyou want tocon-
tinue? messag eappea rs. #
Select Yes.
Use rpr ofiles areim por ted. #
Toexpor t:select Export Profiles tothe
Server.
User profiles areex por ted.
% Certain settings ,suc has addr essbook
ent ries orprev ious destination sfrom the
na vig ation system, areno tex por ted. Se
tting user profile options
Multimedia system:
4 System 5
g Person alization #
Highlight apr ofile. #
Select ¥option s.
The follo wing option sar eav ailable:
R Renam e
R Delete
R Reset
% The gues tpr ofile can notbe dele tedor
re nam ed. So
ftwa reupdat e Inf
ormation onsof twareupdat es
The multimedi asy stem prov ides amess age
when anupdat eis available.
De pen dingon thesour ce,youcan perform vari‐
ous updat es: Sof
twareupd ate Sour
ceofthe
updat e Up
dat etype
Up dat esvia mobile
phone Na
vig ation map,sys‐
te m upd ates, Digit al
Oper ator's Manua l
Up dat esvia anexter‐
nal stor ag emedium,
e.g. aUSB flash drive Na
vig ation maps %
Updat esvia mobile phonerequ ire an act ive
Int erne tcon nection forth eve hicle. Thisis
no tav ailable inall coun tries. Forfur ther
inf ormation oncon nect ingtotheInt erne t,
see (/page32 7).
Ad vantag esofupd ating software
Sof twareupdat esensur eyo ur vehicle's tech nol ‐
ogy isup -to-d ate.
In orde rto cons tantl yimpr ovethequ alit yof our
ser vices youwill recei vefutur eupd ates foryo ur
mult imed iasystem, theMer cedes meconnect
ser vices andyour vehicle's communication mod‐
ule. These willconvenie ntly besent toyouvia 27
4
Multimedia system

th
emobile phoneconnect ioninyour vehicle
and, asan option, installed automat ically.Yo u
can moni torth est atus ofyour updat eson the
Mer cedes meportaland find informa tionab ou t
po tentia linno vatio ns.
Yo ur adv antages ataglanc e:
R Con venie ntly recei vesof twareupda tesvia
th emobile phonenetwork
R Improve sth equ alit yand availabilit yof
Mer cedesme connectser vices
R Keeps your mult imed iasystem and comm uni‐
cation module up-to-dat e
Fu rther information aboutsoftwareupdat escan
be found athttp :/ /m e.m erced es-ben z.co m
Pe rfor min gasof twareup date
Re quirement s:
R Ther eis an Interne tcon nection
(/ page32 7).
R Foraut omat icupdat es:yo ur vehicle hasa
per manent lyins talled com munic ationmod‐
ule. Multim
ediasystem:
4 System 5
Soft ware Update
Au tomatic update #
Swi tchAuto matic Onl ine Update on 0073.
Up dat esareper form ed.
The current status oftheupdat esisdis‐
pla yed.
Manu alupd ate #
Deact ivat e0053 Auto matic OnlineUpdate. #
Select anupdat efrom thelis tand star tth e
updat e.
Ac tiv atin gthe softwa reupdat e #
Restar tth esy stem.
Fu nction ofimpor tant system updates
Im por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Please installth ese updat es,other wise the
secur ityofyour mult imed iasystem cann otbe
ensur ed. %
Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y(/ page27 5).
As soon asan upd ateis available fordo wnloa d,
a cor responding messageappea rson themedia
displa y.
Yo uha ve thefo llo wing selectionoption s:
R Down load
The updat ewill bedownloaded inthebac k‐
gr ound.
R Det ails
Inf ormation aboutthepending system
updat eis displa yed.
R Later
The updat ecan bedownloaded manuallyata
lat er time (/page27 5).
If th edo wnload iscom pletedand theupdat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple.
% Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation . Multim
ediasystem 27
5

Re
quiremen tsforth eins tallation :
R The ignit ionisswitc hedon.
R The engin eis no tru nning .
R Notesand warnings have been read and
acc epted.
R The parkingbr ak eis applied.
If all requ iremen tsareme t,th eupdat ewill be
ins talled. Themultim ediasystem cann otbe
oper ated while theupdat eis being installed and
ve hicle functionsarere strict ed.
If er ro rs should occurduring theins tallation ,th e
multime diasystem automaticall yatt em ptsto
re stor eth epr ev ious version. Ifre stor ation ofthe
pr ev ious version isno tpossible ,a symbol
appear son themultimedia system displa y.
Please consultaqu alif ied spec ialistwo rkshop to
re solv eth epr oblem. Re
setfunction Multimedia
system:
4 System 5
Reset
Pe rsonal datais dele ted, forex am ple:
R Statio npr ese ts
R Con nectedmobile phones #
Select Yes.
If PIN protect ion isactiv ated, apr om ptappear s
ask ing ifyo ualso wish torestor eth is to thefa c‐
to ry settin gsdur ing are se t. #
Select Yes. #
Enterthecur rent PIN .
The PINisrese t.
or #
Select No.
The current PIN stay sth esame afte rre se t‐
ting.
% Ifyo uha ve forg ottenyo ur PIN ,an aut hor ized
Mer cedes-Ben zCen tercan deactivateth e
PIN protect ion foryo u. A
pr om ptappear sag ain asking whe ther you
re all ywish torese t. #
Select Yes.
The multimedia system isrese tto thefa ct or y
se ttings. 27
6
Multimedia system

Fi
t& Hea lthy ENE
RGIZIN GCOMF ORT Ov
ervie wof theENER GIZIN GComf ortpr og ram
Pr og ram ove rview Pr
og ramF unction
Re fresh
Canmaketa rgeted chang estotheint erior climat eto refresh vehicle occupants. Coolingairflow and ioniza‐
tio npur ifytheair .The vehicle interior isillu minat edwithcool color sand theseats areve ntil ated .
Wa rmth
Canincrease thecomf ortle ve lof theve hicle occupants. Thevehicle's panel,seatandsteer ing wheel heat‐
ing produce acoz ywa rmth.The airis pu rified using ionizat ionand apleasant fragr ance isreleased. The
ve hicle interior isillu minat edwithwa rm light ing.
Vi tali ty
Cancoun tera ct dimini shing attentiv enessin mono tonou sdr ivi ng situa tions. Fast-pa ced music and avit aliz‐
ing mas sage prov ide invigorating stimulatio nfo rth eve hicle occupants. Theairispur ified using ionization
and apleasa ntfragr ance isreleased. Thevehicle interior isillu minat edinast imulatin ghue and theseat is
ve ntil ated .
Pl eas ure
Canpr omo teaposit ive moo din theve hicle occupants aswellas men taland physical rege ner ation. Mod er‐
at ely fast musi cis pla yedand amassag epr ogr am isactiv ated. The airispur ified using ionization anda
pleasant fragr ance isreleased. Thevehicle interior isillu minat edwithamicable lighting. Multimedia
system 27
7

Pr
og ramF unction
We llbeing
Canaidtheph ysical and men talre lax ation ofvehicle occupants. Abac kmassag ecombined withlocal
wa rmthprov ide relax ation .The airispur ified using ionization andapleasant fragranc eis released. The
music playerpla ysselections ofcalming musicandtheve hicle interior isillu minat edwithpleasa ntlighting.
Tr aini ng
Cancount eract theonse tof muscle tensi on, limbs falling asleep orstre ss wit hta rgeted relax ation orstim‐
ulation exercises. Theexercises aredemon stra tedin shor tvideos. Theairispur ified using ionization anda
pleasant fragr ance isreleased. Thevehicle interior isillu minat edwithlighting appropriateto theex ercise. %
Please note that theav ailable prog rams and
th eassociat edfunc tionsdepend onyour
ve hicle equipment. Depending onyour
eq uipme nt,fe we rfunctions maybe availa‐
ble.
St arting theENER GIZIN GComf ortpr og ram
Re quirement s:
R The ignit ionisswitc hedon.
% ENE RGIZING Comfortis available approx‐
imat elyfive minut esafte rst ar tin gth emulti‐
media system. Multimedia
system:
4 Vehicle 5
ENE RGIZING Comfort
Selecting aseat #
Select SeatSelect ion. #
Select thedesir edseat orAll Seats 0073.
St arting apr og ram #
Select Refres h,Wa rmth, Vitality, Enjoym ent
or Wel l-being.
The select edprogr am willru nfo rte nminu tes. Conf
iguringapr og ram #
Call upfurther option sÜ forth edesir ed
pr ogr am. #
Switc hth efunc tionsincluded inthepr ogr am
on 0073 oroff0053.
St arting traini ng #
Select Training. #
Select MuscleRelaxati on,Mus cleStimul a-
tion orBala nce.
The selected trai ning videostar ts and isdis‐
pla yedin themedia display. #
Select FullScree n:Vid eo.
The trai ning video isdispl ayed infull screen. 27
8
Multimedia system