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Customer Assistance
Getting the Services You Need
...............305
In California (U.S. Only) ..............................
306
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
307
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
308
Getting Assistance Outside the U.S. and Canada ......................................................
309
Ordering Additional Owner's Literature ........................................................................\
311
Reporting Safety Defects (U.S. Only) ......
312
Reporting Safety Defects (Canada Only) .......................................................................
312
Fuses
Fuse Specification Chart ............................
314
Changing a Fuse .........................................
325
Maintenance
General Information ....................................
327
Opening and Closing the Hood ..............
327
Under Hood Overview ...............................
329
Engine Oil Dipstick .....................................
330Engine Oil Check
........................................
330
Oil Change Indicator Reset ........................
331
Changing the Engine Air Filter ................
332
Engine Coolant Check ...............................
333
Automatic Transmission Fluid Check ......
338
Brake Fluid Check .......................................
338
Power Steering Fluid Check .....................
339
Changing the 12V Battery .........................
340
Adjusting the Headlamps .........................
342
Washer Fluid Check ....................................
343
Fuel Filter .......................................................
344
Checking the Wiper Blades ......................
344
Changing the Wiper Blades .....................
344
Removing a Headlamp ..............................
345
Changing a Bulb ..........................................
345
Vehicle Care
General Information ....................................
346
Cleaning Products .......................................
346
Cleaning the Exterior ..................................
347
Waxing ...........................................................
348
Cleaning the Engine ...................................
349Cleaning the Windows and Wiper Blades
......................................................................
349
Cleaning the Interior ..................................
350
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
350
Cleaning Leather Seats ..............................
351
Repairing Minor Paint Damage ................
352
Cleaning the Wheels ..................................
352
Vehicle Storage ...........................................
352
Body Styling Kits ..........................................
354
Wheels and Tires
General Information ...................................
355
Tire Care ........................................................
357
Using Snow Chains .....................................
370
Tire Pressure Monitoring System .............
371
Changing a Road Wheel ............................
376
Technical Specifications ............................
383
Capacities and Specifications
Engine Specifications - 2.0L .....................
385
Engine Specifications - 2.3L .....................
386
Motorcraft Parts - 2.0L ................................
387
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Motorcraft Parts - 2.3L
...............................389
Vehicle Identification Number .................
390
Vehicle Certification Label ........................
390
Transmission Code Designation ..............
391
Capacities and Specifications - 2.0L ......
392
Capacities and Specifications - 2.3L ......
402
Bulb Specification Chart .............................
412
Network Connectivity
Connecting the Vehicle to a Mobile Network ......................................................
414
Network Connectivity – Troubleshooting .......................................................................
415
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .............
418
Changing the Vehicle Wi-Fi Hotspot Name or Password ...............................................
418
Audio System
General Information ...................................
420
Audio Unit ......................................................
421
Digital Radio .................................................
422
Satellite Radio ..............................................
425USB Port
........................................................
428
SYNC™ 3
General Information ....................................
430
Using Voice Recognition ...........................
432
Entertainment ...............................................
444
Climate ...........................................................
456
Phone .............................................................
459
Navigation ......................................................
461
Electric Vehicle Information ......................
469
Apps ................................................................
475
Settings ..........................................................
478
SYNC™ 3 Troubleshooting ........................
480
Accessories
Accessories ...................................................
497
Lincoln Protect
Lincoln Protect .............................................
499
Scheduled Maintenance
General Maintenance Information ..........
502
Normal Scheduled Maintenance ............
507Special Operating Conditions Scheduled
Maintenance ..............................................
511
Scheduled Maintenance Record ..............
514
Appendices
Electromagnetic Compatibility ................
535
End User License Agreement .................
540
Declaration of Conformity .........................
570
Declaration of Conformity - Vehicles With: SYNC 3 .......................................................
571
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ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time to get
to know your vehicle by reading this manual.
The more that you know about it, the greater
the safety and pleasure you will get from
driving it.
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the vehicle
you have purchased.
Note: Some of the illustrations in this manual
may show features as used in different
models, so may appear different to you on
your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling your
vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may see
on your vehicle. Air conditioning system
Air conditioning system lubricant
type
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Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
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Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
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Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
going to print but as technology rapidly
changes, we recommend that you visit the
regional Lincoln website for the latest
information. Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example, fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt status. •
Events or errors in essential systems, for
example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in combination
with other information, for example, an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Lincoln Motor Company (Lincoln of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
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through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic information
for vehicle improvement or with other
information we may have about you, for
example, your contact information, to offer
you products or services that may interest
you. Data may be provided to our service
providers such as part suppliers that may
help diagnose malfunctions, and who are
similarly obligated to protect data. We retain
this data only as long as necessary to
perform these functions or to comply with
law. We may provide information where
required in response to official requests to
law enforcement or other government
authorities or third parties acting with lawful
authority or court order, and such information
may be used in legal proceedings. For U.S.
only (if equipped), if you choose to use
connected apps and services, you consent
that certain diagnostic information may also
be accessed electronically by Ford Motor
Company and Lincoln authorized service
facilities, and that the diagnostic information
may be used to provide services to you,
personalizing your experience, troubleshoot,
and to improve products and services and
offer you products and services that may
interest you, where permitted by law. For
Canada only, for more information, please
review the Lincoln of Canada privacy policy
at www.Lincolncanada.com, including our
U.S. data storage and use of service
providers in other jurisdictions who may be
subject to legal requirements in Canada, the
United States and other countries applicable
to them, for example, lawful requirements to
disclose personal information to
governmental authorities in those countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event data
recorder is to record, in certain crash or near
crash-like situations, such as an airbag
deployment or hitting a road obstacle; this
data assist in understanding how a vehicle
’s
systems performed. The event data recorder
is designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The event data recorder in this vehicle is
designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and passenger
seatbelts were buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
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