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Your remote control operates the power
locks, remote start system, and liftgate. Your
remote control must be in your vehicle to
activate the push button start.
Removable Key Blade
The intelligent access key also contains a
removable key blade that you can use to
unlock your vehicle. Push the release button and pull the key
blade out. Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Child Safety Locks
Use the key blade to lock and unlock the
child safety locks. See Child Safety Locks
(page 37).
Replacing the Battery WARNING: Keep batteries away from
children to prevent ingestion. Failure to
follow this instruction could result in
personal injury or death. If ingested,
immediately seek medical attention.
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WARNING: If the battery
compartment does not securely close, stop
using the remote control and replace it as
soon as possible. In the meantime, keep
the remote control away from children.
Failure to follow this instruction could result
in personal injury or death.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
A message appears in the information
display when the remote control battery is
low.
See Information Messages (page 128).
The remote control uses one coin-type
three-volt lithium battery CR2450 or
equivalent. 1.
Push the release button and pull the key
blade out. 2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
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3. Insert a suitable tool, for example a
screwdriver, in the position shown and
carefully remove the battery.
4. Install a new battery with the + facing
upward.
5. Reinstall the battery cover and the key blade. Car Finder Press the button twice within three
seconds. A tone sounds and the
direction indicators flash. We
recommend you use this method to locate
your vehicle.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off. Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Remote Start WARNING: To avoid exhaust fumes,
do not use remote start if your vehicle is
parked indoors or in areas that are not well
ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
remote control.
This feature allows you to start your vehicle
from the outside. The remote control has an
extended operating range.
You can configure your automatic climate
control to operate when you remote start
your vehicle.
See Climate Control (page
152).
Many states and provinces restrict the use
of remote start. Check your local and state
or provincial laws for specific requirements
regarding remote start systems.
The remote start system does not work if any
of the following occur:
• The ignition is on.
• The anti-theft alarm triggers.
• You switch the feature off.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The service engine soon light is on.
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Remote Control Feedback
An LED on the remote control provides status
feedback of remote start or stop commands.
Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound. 1. Press the lock button.
2.
Press the remote start button twice. The
exterior lamps flash twice.
The horn sounds if the system fails to start,
unless quiet start is on.
Note: You must press the push button
ignition switch on the instrument panel once
while applying the brake pedal before
driving your vehicle.
The power windows do not work during
remote start and the radio does not turn on
automatically.
The parking lamps remain on and your
vehicle will run for 5, 10 or 15 minutes,
depending on the setting. Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
the duration is set to 10 minutes, the duration
extends by another 10 minutes.
For example, if your vehicle had been
running from the first remote start for 5
minutes, your vehicle continues to run now
for a total of 20 minutes. You can extend
the engine running time duration to a
maximum of 35 minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
Press the button once. Your
vehicle and the parking lamps turn
off.
You may have to be closer to your vehicle
than when starting due to ground reflection
and the added noise of your running vehicle.
You can switch this feature on or off in the
information display. See General
Information (page 123).
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Memory Feature
You can program your intelligent access key
to recall memory positions. See Memory
Function (page 165).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
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WHAT IS PHONE AS A KEY
Phone as a key allows you to use your phone
in place of a remote control.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could cause your phone
as a key to stop working:
• The approximate phone as a key range
is 131 ft (40 m).
• Your Bluetooth connection is not
enabled, is disrupted, or out of range. •
Your phone as a key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Your phone frequencies have jammed.
• Your phone is too close to metal objects
or other electronic devices.
PROGRAMMING YOUR PHONE
Refer to the Lincoln Way app for instructions
on registering your vehicle and programming
your phone as a key.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your backup start passcode
completely setup before using valet mode. Note:
Once the system detects a valid phone
as a key, the temporary passcode displays
in both the touchscreen and mobile app. If
the system does not detect a valid phone as
a key, it prompts you to enter your backup
start passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode
on the keyless entry keypad to lock or
unlock your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable valet mode, press Exit Valet Mode
on the touchscreen. Once the system detects
an authorized phone as a key, it disables. If
the system does not detect a valid phone as
a key, it prompts you to enter your backup
start passcode. Once validated, valet mode
disables.
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USING THE BACKUP STARTING
PASSCODE
If you are unable to start your vehicle with
phone as a key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect a
valid phone as a key, a message appears
and the system prompts you for your
backup starting passcode.
Note: Make sure you have phone as a key
active on at least one phone to use the
previously created backup starting code.
Note: If the backup starting passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your backup starting passcode.
3. After entering your backup starting passcode, you must press Enter within
30 seconds.
4. Once the system validates the backup starting passcode, a message alerts you
to start your vehicle. 5. Press the brake pedal and the ignition
button within 20 seconds to start the
engine.
6. If your vehicle does not start, repeat steps 1-5.
PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has phone as a
key? Once you pair your phone with your
vehicle, the touchscreen display menu
identifies the phone as a key option if it
is available. See Programming Your
Phone (page 67). Why do I get a No Key Detected message
in the instrument cluster display when I am
using phone as a key and my phone is in
the car?
Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
to reconnect via Bluetooth using the
Lincoln Way app, verify your phone as
a key is still active, enabled and has not
been revoked.
What do I do if my phone is lost, damaged,
or the battery has depleted? Use the backup starting passcode that
you created to protect you in the event
that your phone is lost, damaged, or the
battery has depleted.
See Using the
Backup Starting Passcode (page 68).
How many phones can I use for phone as
a key? You can program and activate up to four
phones with phone as a key to your
vehicle.
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How does a valet drive my car if I only use
my phone as a key?
Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page 67).
How do I delete a phone as a key
programmed to my vehicle? If the phone as a key belongs to your
account, you can delete it from your
phone. If not, reset phone as a key from
the touchscreen display menu.
I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new phone as a key? Remove the phone as a key that was
previously associated with your phone
or reset phone as a key from your
vehicle, and then request a new phone
as a key. Why can I not remotely start the vehicle
with my phone as a key?
Using the Lincoln Way app, verify your
phone as a key to be active and enabled
via Bluetooth connection on at least one
phone. If Bluetooth has connected but
phone as a key is not active, activate
your phone as a key where prompted
from the Lincoln Way app.
See Using
the Backup Starting Passcode (page
68).
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