Phone as a Key – Troubleshooting
...........68
MyKey™
Principle of Operation ..................................
70
Creating a MyKey ............................................
71
Clearing All MyKeys ......................................
72
Checking MyKey System Status ................
72
Using MyKey With Remote Start Systems ........................................................................\
.
73
MyKey – Troubleshooting ............................
73
Doors and Locks
Locking and Unlocking .................................
75
Keyless Entry ...................................................
79
Liftgate
Power Liftgate ................................................
82
Security
Passive Anti-Theft System ...........................
87
Anti-Theft Alarm .............................................
88Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column .........................................................
90
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column
........................................................................\
90
Audio Control .................................................
92
Voice Control ..................................................
92
Cruise Control - Vehicles With: Adaptive Cruise Control With Lane Centering
........................................................................\
92
Cruise Control - Vehicles With: Cruise Control .........................................................
93
Information Display Control ........................
94
Heated Steering Wheel ...............................
94
Horn ..................................................................
94
Wipers and Washers
Windshield Wipers ........................................
95
Autowipers ......................................................
96
Windshield Washers ......................................
97
Rear Window Wiper and Washers .............
97Lighting
General Information
......................................
98
Lighting Control .............................................
98
Autolamps .......................................................
99
Instrument Lighting Dimmer .......................
99
Headlamp Exit Delay ..................................
100
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
.......................................................................
100
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ............
100
Front Fog Lamps ..........................................
100
Adaptive Headlamps ...................................
101
Direction Indicators .....................................
103
Welcome Lighting ........................................
103
Interior Lamps ...............................................
104
Ambient Lighting ..........................................
104
Automatic High Beam Control
What Is Automatic High Beam Control .......................................................................
106
Switching Automatic High Beam Control On and Off .................................................
106
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Automatic High Beam Control Indicators
.......................................................................107
Overriding Automatic High Beam Control .......................................................................
107
Windows and Mirrors
Power Windows ............................................
108
Global Opening and Closing ....................
109
Exterior Mirrors ..............................................
110
Interior Mirror ..................................................
111
Sun Visors .......................................................
112
Moonroof .........................................................
112
Instrument Cluster
Gauges - Vehicles With: 6.5 Inch Instrument Cluster Display Screen .......
114
Gauges - Vehicles With: 12.3 Inch Instrument Cluster Display Screen .......
116
Warning Lamps and Indicators ..................
118
Audible Warnings and Indicators .............
122
Information Displays
General Information .....................................
123
Personalized Settings .................................
127Information Messages
................................
128
Head Up Display ..........................................
148
Climate Control
Automatic Climate Control ........................
152
Hints on Controlling the Interior Climate .......................................................................
154
Heated Windshield ......................................
155
Heated Rear Window ..................................
155
Heated Exterior Mirrors ..............................
155
Cabin Air Filter ..............................................
156
Remote Start ..................................................
156
Seats
Sitting in the Correct Position ...................
158
Head Restraints ............................................
159
Power Seats ....................................................
161
Memory Function .........................................
165
Rear Seats ......................................................
168
Heated Seats .................................................
170
Climate Controlled Seats ............................
171Garage Door Opener
Universal Garage Door Opener
................
174
Auxiliary Power Points
Auxiliary Power Points ................................
178
Wireless Accessory Charging ...................
179
Storage Compartments
Overhead Console ......................................
182
Starting and Stopping the Engine
General Information .....................................
183
Keyless Starting ............................................
183
Starting a Gasoline Engine ........................
184
Engine Block Heater ....................................
187
Unique Driving Characteristics
Auto-Start-Stop .............................................
189
Fuel and Refueling
Safety Precautions ........................................
191
Fuel Quality ...................................................
192
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Vehicles With a Modem (If Equipped)
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could include
information that identifies your vehicle, the
SIM and the electronic serial number of the
modem. Cell phone network service
providers could have access to additional
information, for example, cell phone network
tower identification. For additional
information about our privacy policy, visit
www .ConnectedLincoln. com or refer to your
local Lincoln website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle data
by changing the modem settings.
See
Network Connectivity (page 414). . Note:
The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .ConnectedLincoln. com .
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your device
through the system.
See Apps (page 475).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number of
your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We retain it only as long as necessary to provide
the service, to troubleshoot, for continuous
improvement and to offer you products and
services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to that
cell phone. The cell phone profile enables
more mobile features and efficient operation.
The profile contains, for example, data from
your phonebook, read and unread text
messages and call history, including history
of calls when your cell phone was not
connected to the system.
If you connect a media device, the system
creates and retains a media device index of
supported media content. The system also
records a short diagnostic log of
approximately 10 minutes of all recent system
activity.
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Air vents.
A
Direction indicators. See Direction Indicators (page 103).
B
Voice control.
See Using Voice Recognition (page 432).
C
Audio control.
See Audio Control (page 92).
D
Information display.
See General Information (page 123).
E
Information display control.
See Information Display Control (page 94).
F
Wiper lever.
See Windshield Wipers (page 95).
G
Ignition switch.
See Keyless Starting (page 183).
H
Information and entertainment display.
I
Camera button.
See 360 Degree Camera (page 240). Park assist button. See Active Park Assist (page 233). Driver assistance
button.
J
Audio unit.
See Audio Unit (page 421).
K
Climate control.
See Automatic Climate Control (page 152).
L
Hazard flasher switch.
See Hazard Flashers (page 299).
M
Transmission selector.
See Automatic Transmission (page 203).
N
Cruise control buttons.
See Cruise Control (page 93). Adaptive cruise control with lane centering buttons. See Cruise Control
(page 92).
O
Horn.P
Cruise control buttons.
See Cruise Control (page 93). Adaptive cruise control with lane centering buttons. See Cruise Control
(page 92).
Q
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This warning displays and a tone sounds if
an occupant unfastens the rear seatbelt
buckle or it becomes unfastened.
Note:
If a rear seat is unoccupied, or an
occupant never fastens the seatbelt buckle
to begin with, the warning will not display.
Note: Front seating positions appear in this
warning display. Warnings for unfastened
front seatbelt buckles appear in the initial
warning lamp. Seatbelt Status
Seatbelt fastened.
A
Seatbelt not fastened.
B Seatbelt recently unfastened.
C
FaultD
To view the seatbelt status, use the
information display controls on the steering
wheel.
Deactivating and Activating the Seatbelt
Reminder (Front Seats Only) WARNING: While the system allows
you to deactivate it, this system is designed
to improve your chances of being safely
belted and surviving an accident. We
recommend you leave the system
activated for yourself and others who may
use the vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this terminates the process.
Read Steps 1 - 4 before starting the
procedure.
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•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar. Note:
Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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WARNING: If the battery
compartment does not securely close, stop
using the remote control and replace it as
soon as possible. In the meantime, keep
the remote control away from children.
Failure to follow this instruction could result
in personal injury or death.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
A message appears in the information
display when the remote control battery is
low.
See Information Messages (page 128).
The remote control uses one coin-type
three-volt lithium battery CR2450 or
equivalent. 1.
Push the release button and pull the key
blade out. 2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
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Remote Control Feedback
An LED on the remote control provides status
feedback of remote start or stop commands.
Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound. 1. Press the lock button.
2.
Press the remote start button twice. The
exterior lamps flash twice.
The horn sounds if the system fails to start,
unless quiet start is on.
Note: You must press the push button
ignition switch on the instrument panel once
while applying the brake pedal before
driving your vehicle.
The power windows do not work during
remote start and the radio does not turn on
automatically.
The parking lamps remain on and your
vehicle will run for 5, 10 or 15 minutes,
depending on the setting. Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
the duration is set to 10 minutes, the duration
extends by another 10 minutes.
For example, if your vehicle had been
running from the first remote start for 5
minutes, your vehicle continues to run now
for a total of 20 minutes. You can extend
the engine running time duration to a
maximum of 35 minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
Press the button once. Your
vehicle and the parking lamps turn
off.
You may have to be closer to your vehicle
than when starting due to ground reflection
and the added noise of your running vehicle.
You can switch this feature on or off in the
information display. See General
Information (page 123).
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