Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
Automatic crash notification system
off.
Cell phone network signal
strength.
Vehicle data sharing active. Vehicle location sharing active.
Vehicle data and location sharing
active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment (page
444). Select to adjust climate settings
See
Climate (page 456).
Select to make calls and access
the phonebook on your cell phone.
See
Phone (page 459).
Select to use the navigation
system. See Navigation (page 461).
Select to search for and use
compatible apps on your iOS or
Android device.
See Apps (page
475). Select to adjust system settings.
See
Settings (page 478).
Cleaning the Touchscreen
See
Cleaning the Interior (page 350).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the regional website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed on
the website.
4. Follow the instructions provided to download the update to the USB drive.
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Using Text Messaging
Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
Apple CarPlay (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: Certain features of the system are not
available when you are using Apple CarPlay.
Switching Apple CarPlay Off Select the settings option on the
feature bar.
1. Select
Apple CarPlay Preferences.
2. Switch
Apple CarPlay off. Android Auto
(If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are not
available when you are using Android Auto.
Switching Android Auto Off Select the settings option on the
feature bar.
1. Select
Android Auto. 2. Switch
Android Auto off.
NAVIGATION
(IF EQUIPPED)
Note: For more information, refer to our
website. Select the navigation option on the
feature bar.
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When you start an app through the system
for the first time, you could be asked to grant
certain permissions. You can review and
change the permissions that you have
granted at any time when your vehicle is not
moving. We recommend that you check your
data plan before using your apps through
the system. Using them could result in
additional charges. We also recommend that
you check the app provider's terms and
conditions and privacy policy before using
their app. Make sure that you have an active
account for apps that you want to use
through the system. Some apps will work
with no setup. Others require you to
configure some personal settings before you
can use them.
Note:
For more information about available
apps, visit catalog.ford.com.
Using Apps on an iOS Device Select the apps option on the
feature bar.
1. If your device is connected via USB, switch Apple CarPlay off. See Phone
(page 459). 2. Connect your device to a USB port or
pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable
.
4. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on the touchscreen.
Note: Connect your device to a USB port if
you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.
Using Apps on an Android Device Select the apps option on the
feature bar.
1. If your device is connected via USB, switch Android Auto off.
See Phone
(page 459).
2. Pair your device. See Phone (page 459). 3. Start the apps on your device that you
want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select
Find Mobile Apps.
Note: The system searches and connects to
compatible apps that are running on your
device.
5. Select the app that you want to use on the touchscreen.
Note: Mobile Apps on your device use the
USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.
Using Mobile Navigation on an Android
Device
1. Connect your device to a USB port.
2. Switch Android Auto off.
See Phone
(page 459).
3. Switch on
Enable Mobile Apps via USB
in the Mobile Apps Settings tile.
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Air Filter
See: Changing the Engine Air Filter..............332
Alarm See: Anti-Theft Alarm...........................................88
All-Wheel Drive.............................................209
Ambient Lighting...........................................104 Adjusting the Brightness...................................105
Changing the Color............................................105
Switching Ambient Lighting Off.......................
105
Switching Ambient Lighting On.......................105
Anti-Theft Alarm
..............................................88
Arming the Alarm..................................................88
Disarming the Alarm............................................88
Appendices
....................................................535
Apps.................................................................475 SiriusXM Traffic and Travel Link......................
477
Using Apps on an Android Device................476
Using Apps on an iOS Device.........................
476
Using Mobile Navigation on an Android Device...............................................................476
At a Glance........................................................21
Audible Warnings and Indicators..............122 Headlamps On Warning Chime
.......................122
Keyless Warning Alert........................................122
Parking Brake On Warning Chime..................122
Audio Control..................................................92 You can operate the following functions with
the control:.........................................................92 Audio System
................................................420
General Information...........................................420
Audio Unit.......................................................421 Adjusting the Volume.........................................421
Changing Radio Stations...................................421
Selecting the Audio Modes..............................
421
Switching the Audio Unit On and Off............422
Switching the Display On and Off..................422
Using Seek, Fast Forward and Reverse.......
422
Auto Hold
........................................................218
Auto Hold Indicator.............................................219
Switching Auto Hold On and Off.....................218
Using Auto Hold..................................................218
Autolamps
........................................................99
Windshield Wiper Activated Headlamps........99
Automatic Climate Control
.........................152
Accessing the Air Distribution Controls........152
Accessing the Climate Control Menu............
152
Setting the Blower Motor Speed....................152
Setting the Temperature...................................152
Switching Auto Mode On and Off...................152
Switching Maximum Air Conditioning On and Off.......................................................................153
Switching Maximum Defrost On and Off.......154
Switching Recirculated Air On and Off..........154
Switching the Air Conditioning On and Off.......................................................................153 Switching the Climate Control On and
Off.......................................................................153
Automatic High Beam Control...................106
Automatic High Beam Control Indicators......................................................107
Automatic Transmission.............................203 Automatic Transmission Adaptive
Learning...........................................................208
If Your Vehicle Gets Stuck in Mud or Snow.................................................................208
Manual Park Release.........................................206
SelectShift™ Automatic Transmission............205
Understanding the Shift Positions of your Automatic Transmission...............................203
Automatic Transmission Fluid Check............................................................338
Auto-Start-Stop..............................................189 Disabling Auto-Start-Stop.................................190
Enabling Auto-Start-Stop...................................189
Autowipers.......................................................96 Autowipers Settings.............................................96
Low Temperature Wipe Inhibit..........................96
Auxiliary Power Points
..................................178
110 Volt AC Power Point.....................................178
12 Volt DC Power Point......................................178
USB Port and Power Point Locations.............178
AWD See: All-Wheel Drive.........................................209
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Message Center
See: Information Displays.................................123
Mirrors See: Windows and Mirrors................................108
Mobile Communications Equipment..........18
Moonroof..........................................................112 Bounce-Back.........................................................113
Motorcraft Parts - 2.0L.................................387
Motorcraft Parts - 2.3L................................389
MyKey – Troubleshooting.............................73
MyKey™..............................................................70 Principle of Operation..........................................70
N
Navigation.......................................................461 Changing the Format of the Map...................465
cityseeker.............................................................467
Michelin Travel Guide........................................
468
Navigation Map Accuracy and Updates......468
Route Guidance..................................................465
Setting a Destination.........................................463
SiriusXM Traffic and Travel Link.....................468
Zoom.....................................................................465
Network Connectivity...................................414 Connecting the Vehicle to a Mobile
Network.............................................................414 Network Connectivity –
Troubleshooting..........................................415
Normal Scheduled Maintenance
.............507
Intelligent Oil-Life Monitor™..............................507
Maintenance Intervals.......................................508
O
Oil Change Indicator Reset.........................331
Oil Check See: Engine Oil Check......................................
330
Opening and Closing the Hood................327 Closing the Hood...............................................328
Opening the Hood.............................................327
Ordering Additional Owner's Literature........................................................311
Obtaining a French Owner’ s Manual..............311
Overhead Console........................................182
Overriding Automatic High Beam Control...........................................................107
Overriding Reverse Braking Assist...........221
Overriding the Set Speed
..........................252
P
Parking Aids
...................................................227
Principle of Operation.......................................227 Passive Anti-Theft System............................87
SecuriLock®............................................................87
PATS See: Passive Anti-Theft System
.........................87
Perchlorate........................................................16
Personalized Settings...................................127 Information On Demand....................................127
Personal Safety System ™
..............................48
How Does the Personal Safety System
Work?...................................................................48
Phone as a Key Limitations..........................67
Phone as a Key................................................67 Phone as a Key – Troubleshooting..................68
Phone as a Key – Troubleshooting............68 Phone as a Key – Frequently Asked
Questions...........................................................68
Phone..............................................................459 Android Auto........................................................461
Apple CarPlay.......................................................461
Pairing Your Cell Phone for the First
Time..................................................................459
Text Messaging...................................................460
Using Your Cell Phone......................................
460
Post-Crash Alert System
.............................303
Power Door Locks See: Locking and Unlocking..............................75
Power Liftgate
.................................................82
Hands-Free Feature.............................................85
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