Customer Assistance
Getting the Services You Need
...............305
In California (U.S. Only) ..............................
306
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
307
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
308
Getting Assistance Outside the U.S. and Canada ......................................................
309
Ordering Additional Owner's Literature ........................................................................\
311
Reporting Safety Defects (U.S. Only) ......
312
Reporting Safety Defects (Canada Only) .......................................................................
312
Fuses
Fuse Specification Chart ............................
314
Changing a Fuse .........................................
325
Maintenance
General Information ....................................
327
Opening and Closing the Hood ..............
327
Under Hood Overview ...............................
329
Engine Oil Dipstick .....................................
330Engine Oil Check
........................................
330
Oil Change Indicator Reset ........................
331
Changing the Engine Air Filter ................
332
Engine Coolant Check ...............................
333
Automatic Transmission Fluid Check ......
338
Brake Fluid Check .......................................
338
Power Steering Fluid Check .....................
339
Changing the 12V Battery .........................
340
Adjusting the Headlamps .........................
342
Washer Fluid Check ....................................
343
Fuel Filter .......................................................
344
Checking the Wiper Blades ......................
344
Changing the Wiper Blades .....................
344
Removing a Headlamp ..............................
345
Changing a Bulb ..........................................
345
Vehicle Care
General Information ....................................
346
Cleaning Products .......................................
346
Cleaning the Exterior ..................................
347
Waxing ...........................................................
348
Cleaning the Engine ...................................
349Cleaning the Windows and Wiper Blades
......................................................................
349
Cleaning the Interior ..................................
350
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
350
Cleaning Leather Seats ..............................
351
Repairing Minor Paint Damage ................
352
Cleaning the Wheels ..................................
352
Vehicle Storage ...........................................
352
Body Styling Kits ..........................................
354
Wheels and Tires
General Information ...................................
355
Tire Care ........................................................
357
Using Snow Chains .....................................
370
Tire Pressure Monitoring System .............
371
Changing a Road Wheel ............................
376
Technical Specifications ............................
383
Capacities and Specifications
Engine Specifications - 2.0L .....................
385
Engine Specifications - 2.3L .....................
386
Motorcraft Parts - 2.0L ................................
387
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Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
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Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
going to print but as technology rapidly
changes, we recommend that you visit the
regional Lincoln website for the latest
information. Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example, fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt status. •
Events or errors in essential systems, for
example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in combination
with other information, for example, an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Lincoln Motor Company (Lincoln of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
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Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required, and
access to the vehicle or the event data
recorder is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units that
have the ability to store data based on your
personalized settings. The data is stored
locally in the vehicle or on devices that you
connect to it, for example, a USB drive or
digital music player. You can delete some of
this data and also choose whether to share
it through the services to which you
subscribe. See Settings (page 478).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations. Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
Services That Third Parties Provide
We recommend that you review the terms
and conditions and data privacy information
for any services to which you subscribe. We
take no responsibility for services that third
parties provide.
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The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device. If
you no longer plan to use the system or your
vehicle, we recommend you use the master
reset function to erase the stored
information. See Settings (page 478).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our privacy
policy, refer to your local Lincoln website.
Note: To find out if your vehicle has a
connectivity technology, visit
www .ConnectedLincoln. com .
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to the emergency call system may also be capable of electronically or verbally
disclosing to emergency services operators
your vehicle location or other details about
your vehicle or crash to assist emergency
services operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do not
activate the emergency call system.
Note:
You cannot deactivate emergency call
systems that are required by law.
PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal. For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or financing
and we will respond promptly: Web Address
www.credit.lincoln.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
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How does a valet drive my car if I only use
my phone as a key?
Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page 67).
How do I delete a phone as a key
programmed to my vehicle? If the phone as a key belongs to your
account, you can delete it from your
phone. If not, reset phone as a key from
the touchscreen display menu.
I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new phone as a key? Remove the phone as a key that was
previously associated with your phone
or reset phone as a key from your
vehicle, and then request a new phone
as a key. Why can I not remotely start the vehicle
with my phone as a key?
Using the Lincoln Way app, verify your
phone as a key to be active and enabled
via Bluetooth connection on at least one
phone. If Bluetooth has connected but
phone as a key is not active, activate
your phone as a key where prompted
from the Lincoln Way app.
See Using
the Backup Starting Passcode (page
68).
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Potential causes
Condition
· There are no MyKeys programmed to the vehicle. See Creating a
MyKey (page 71).
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot clear the MyKeys.
· No MyKeys are created.
See Creating a MyKey (page 71).
· Purchase a new key or transmitter from your authorized dealer.
I lost the only admin key.
· Program a spare key or transmitter. You may need to see your
authorized dealer.
See Starting a Gasoline Engine (page 184).
I lost a key.
· The MyKey user is not using the MyKey.
MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys and created new MyKeys.
· The key system has been reset.
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Battery Saver
If you leave the courtesy lamps or dome
lamps on and switch the ignition off, this
feature turns them off after some time.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave your vehicle with the ignition on,
it will turn off 30 minutes after you close all
of the doors.
Welcome Lighting
This feature lights select exterior lighting as
you approach your vehicle. You must have
an intelligent access key with you. The
feature turns off when you open a door,
liftgate, or unlock your vehicle. Welcome
lighting remains on for 25 seconds or until
you start your vehicle.
The feature is active when:
•
The feature is configured from the
touchscreen. See Welcome Lighting
(page 103).
• The ignition is off. •
All doors and the liftgate are closed.
• You lock your vehicle.
The feature is disabled when:
• Your vehicle detects the intelligent
access key is inside.
• The intelligent access key is in close
range of the vehicle for more than two
minutes.
• The anti-theft alarm triggers.
• You do not start your vehicle for more
than five days.
• The vehicle battery charge is low.
• You approach the vehicle to trigger the
welcome lighting feature 10 or more
times without switching the ignition on.
Note: When this feature is disabled, you
must switch the ignition on to reset it.
Note: This feature may not correctly operate
if the intelligent access key is stored within
8–15 ft (2.4–4.6 m)
of your vehicle while not
in use.
Note: Welcome Lighting will not function if
disabled from the touchscreen. KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until touched and then
it lights up so you can see and touch the
appropriate buttons.
Note:
If you enter your entry code too fast
on the keypad, the unlock function may not
work. Re-enter your entry code more slowly.
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