2020 GMC TERRAIN Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
62 Seats and Restraints
When Should an Airbag
Inflate?
This vehicle is equipped with
airbags. SeeAirbag System 058.
Airbags are designed to inflate if the
impact exceeds the specific airbag
system's deployment threshold.
Deployment thresholds are used to
predict how severe a crash is likely
to be in time for the airbags to
inflate and help restrain the
occupants. The vehicle has
electronic sensors that help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.
Frontal airbags are designed to
inflate in moderate to severe frontal
or near frontal crashes to help
reduce the potential for severe
injuries, mainly to the driver's or
front outboard passenger's head
and chest.
Whether the frontal airbags will or
should inflate is not based primarily
on how fast the vehicle is traveling. It depends on what is hit, the
direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or many side impacts.
In addition, the vehicle has
advanced technology frontal
airbags. Advanced technology
frontal airbags adjust the restraint
according to crash severity.
Seat-mounted side impact airbags
are designed to inflate in moderate
to severe side crashes depending
on the location of the impact.
Seat-mounted side impact airbags
are not designed to inflate in frontal
impacts, near frontal impacts,
rollovers, or rear impacts.
A seat-mounted side impact airbag
is designed to inflate on the side of
the vehicle that is struck.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover or in a
severe frontal impact. Roof-rail
airbags are not designed to inflate in
rear impacts. Both roof-rail airbags
will inflate when either side of the
vehicle is struck or if the sensing
system predicts that the vehicle is
about to roll over on its side, or in a
severe frontal impact.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Seats and Restraints 63
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, seeWhere Are
the Airbags? 060.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of full or partial ejection in rollover
events, although no system can
prevent all such ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When
Should an Airbag Inflate? 062.
Airbags should never be regarded
as anything more than a supplement
to seat belts.
What Will You See after
an Airbag Inflates?
After frontal and seat-mounted side
impact airbags inflate, they quickly
deflate, so quickly that some people
may not even realize the airbags
inflated. Roof-rail airbags may still
be at least partially inflated for some
time after they inflate. Some
components of the airbag module
may be hot for several minutes. For
location of the airbags, see Where
Are the Airbags? 060.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
64 Seats and Restraints
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a(Continued)
Warning (Continued)
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts. .
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0397
and
Event Data Recorders 0397.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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The words ON and OFF, and the
symbols for on and off, will be
visible during the system check.
When the system check is
complete, either the word ON or
OFF, and the symbol for on or off,
will be visible. SeePassenger
Airbag Status Indicator 0114.
The passenger sensing system
turns off the front outboard
passenger frontal airbag under
certain conditions. No other airbag
is affected by the passenger
sensing system.
The passenger sensing system
works with sensors that are part of
the front outboard passenger seat
and seat belt. The sensors are
designed to detect the presence of
a properly seated occupant and
determine if the front outboard
passenger frontal airbag should be
allowed to inflate or not. According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
Whenever possible, children aged
12 and under should be secured in
a rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag inflates.
{Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the passenger frontal
airbag inflates. This is because
the back of the rear-facing child
restraint would be very close to
the inflating airbag. A child in a
forward-facing child restraint can
be seriously injured or killed if the
passenger frontal airbag inflates
and the passenger seat is in a
forward position.
(Continued)
Warning (Continued)
Even if the passenger sensing
system has turned off the
passenger frontal airbag, no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though the
airbag is turned off.
Never put a rear-facing child
restraint in the front seat, even if
the airbag is off. If securing a
forward-facing child restraint in
the front outboard passenger
seat, always move the seat as far
back as it will go. It is better to
secure child restraints in the rear
seat. Consider using another
vehicle to transport the child
when a rear seat is not available.
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if:
. The front outboard passenger
seat is unoccupied.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
66 Seats and Restraints
.The system determines an infant
is present in a child restraint.
. A front outboard passenger
takes his/her weight off of the
seat for a period of time.
. There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag,
the OFF indicator will light and stay
lit as a reminder that the airbag is
off. See Passenger Airbag Status
Indicator 0114.
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
anytime the system senses that a
person of adult size is sitting
properly in the front outboard
passenger seat.
When the passenger sensing
system has allowed the airbag to be
enabled, the ON indicator will light
and stay lit as a reminder that the
airbag is active. For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag, depending upon the
person's seating posture and body
build. Everyone in the vehicle who
has outgrown child restraints should
wear a seat belt properly
—whether
or not there is an airbag for that
person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light 0113 for more information,
including important safety
information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if
the system determines that an infant
is present in a child restraint. If a
child restraint has been installed
and the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints (With
the Seat Belt in the Rear Seat)
085 or
Securing Child Restraints (With
the Seat Belt in the Front Seat)
0 87.

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Make sure the seat belt
retractor is locked by pulling
the shoulder belt all the way
out of the retractor when
installing the child restraint,
even if the child restraint is
equipped with a seat belt lock
off. When the retractor lock is
set, the belt can be tightened
but not pulled out of the
retractor.
5. If, after reinstalling the child restraint and restarting the
vehicle, the ON indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback
is not pushing the child
restraint into the seat cushion.
Also make sure the child
restraint is not trapped under
the vehicle head restraint.
If this happens, adjust the head
restraint. See Head Restraints
0 37. 6. Restart the vehicle.
The passenger sensing system may
or may not turn off the airbag for a
child in a child restraint depending
upon the child’s size. It is better to
secure the child restraint in a rear
seat. Never put a rear-facing child
restraint in the front seat, even if the
ON indicator is not lit.
If the Off Indicator Is Lit for an
Adult-Sized Occupant
If a person of adult size is sitting in
the front outboard passenger seat,
but the OFF indicator is lit, it could
be because that person is not sitting properly in the seat or that the child
restraint locking feature is engaged.
Use the following steps to allow the
system to detect that person and
enable the front outboard passenger
frontal airbag:
1. Turn the vehicle off.
2. Remove any additional material from the seat, such as
blankets, cushions, seat
covers, seat heaters, or seat
massagers.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat
cushion, with legs comfortably
extended.
5. If the shoulder portion of the belt is pulled out all the way,
the child restraint locking
feature will be engaged. This
may unintentionally cause the
passenger sensing system to
turn the airbag off for some
adult-sized occupants. If this
happens, unbuckle the belt, let
the belt go back all the way,

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
68 Seats and Restraints
and then buckle the belt again
without pulling the belt out all
the way.
6. Restart the vehicle and have the person remain in this
position for two to three minutes
after the ON indicator is lit.
{Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting
System Operation
Seat belts help keep the passenger
in position on the seat during
vehicle maneuvers and braking,
which helps the passenger sensing system maintain the passenger
airbag status. See
“Seat Belts”and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle 069
for more information about
modifications that can affect how
the system operates.
The ON indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0 394.

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{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing System
0 64.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0331 for additional
important information.
If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices 0387.