2020 GMC TERRAIN Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
198 Driving and Operating
After the transition to 104 KM/h
(65 MPH) is complete, the DIC
message EXHAUST FLUID EMPTY
REFILL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 88 KM/h (55 MPH).
After the transition to 88 KM/h
(55 MPH) is complete, the DIC
message EXHAUST FLUID EMPTY
REFILL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH) –120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A flashing warning light
and a chime also come on. When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 8 KM/H
(5 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph).
After the transition to 8 km/h (5 mph)
is complete, the DIC message
EXHAUST FLUID EMPTY REFILL
NOW - SPEED LIMITED TO
8 KM/H (5 MPH) displays. A flashing
warning light and a chime also
come on.
Add at least 7.6 L (2 gal) of fluid to
release the vehicle from speed
limitation from a very low or
empty tank.
See
Diesel Exhaust Fluid (DEF)
Warning Light 0122 and
Recommended Fluids and
Lubricants 0377. Exhaust Fluid Quality Poor
Use only exhaust fluid that is GM
approved, or fluid containing the API
certified or ISO 22241 label.
All DEF has an expiration date.
If the system detects poor quality,
or contaminated or diluted DEF, the
DIC message EXHAUST FLUID
QUALITY POOR - SEE OWNERS
MANUAL NOW
–160 KM (99 MI)
UNTIL 104 KM/H (65 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A warning light also
comes on. Adding fresh DEF to the
system may resolve the problem,
depending on several factors. If the
DIC message persists, see your
dealer or additional DIC messages
may display.
When the mileage countdown is
zero, a DIC message EXHAUST
FLUID QUALITY POOR - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 199
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 km/h (65 mph).
After the transition to 104 km/h
(65 mph) is complete, the DIC
message EXHAUST FLUID
QUALITY POOR - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID QUALITY POOR - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 88 km/h (55 mph). After the transition to 88 km/h
(55 mph) is complete, a DIC
message EXHAUST FLUID
QUALITY POOR - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH)
–120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A flashing warning light
and a chime also come on.
When the mileage countdown is
zero, a DIC message EXHAUST
FLUID QUALITY POOR - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 8 KM/H
(5 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph).
After the transition to 8 km/h (5 mph)
is complete, a DIC message
EXHAUST FLUID QUALITY POOR
- SEE OWNERS MANUAL NOW -
SPEED LIMITED TO 8 KM/H
(5 MPH) displays. A flashing
warning light and a chime also
come on. Service Exhaust Fluid System
If a problem occurs with the DEF
system, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW
–160 KM
(99 MI) UNTIL 104 KM/H (65 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
also comes on. In some cases this
message will clear itself, indicating
that the DEF system was able to
correct the condition. If the DIC
message persists, see your dealer
or additional DIC messages may
display.
When the mileage countdown is
zero, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 km/h (65 mph).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
200 Driving and Operating
After the transition to 104 km/h
(65 mph) is complete, a DIC
message SERVICE EXHAUST
FLUID SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced down to a maximum speed
limit of 88 km/h (55 mph).
After the transition to 88 km/h
(55 mph) is complete, the DIC
message SERVICE EXHAUST
FLUID SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH) –120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed mileage will decrease as driving
continues. A flashing warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 8 KM/H
(5 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph).
After the transition to 8 km/h (5 mph)
is complete, the DIC message
SERVICE EXHAUST FLUID
SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 8 KM/H (5 MPH) displays.
A flashing warning light and a chime
also come on.
Service Emission System
If a problem occurs with the vehicle
emission system, the DIC message
SERVICE EMISSION SYSTEM -
SEE OWNERS MANUAL NOW
–
282 KM (175 MI) UNTIL 104 KM/H
(65 MPH) MAX SPEED displays. The displayed mileage will decrease
as driving continues. In some cases
this message will clear itself,
indicating that the emission system
was able to correct the condition.
If the DIC message persists, see
your dealer or additional DIC
messages may display.
When the mileage countdown is
zero, the DIC message SERVICE
EMISSION SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A chime also comes on. Vehicle
speed will be reduced to a
maximum speed limit of 104 km/h
(65 mph).
After the transition to 104 km/h
(65 mph) is complete, the DIC
message SERVICE EMISSION
SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)
–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A chime also
comes on.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 201
When the mileage countdown is
zero, the DIC message SERVICE
EMISSION SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A chime also comes on. Vehicle
speed will be reduced to a
maximum speed limit of 88 km/h
(55 mph).
After the transition to 88 km/h
(55 mph) is complete, the DIC
message SERVICE EMISSION
SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH) displays.
A chime also comes on.Automatic
Transmission
The shift switches are on the center
stack. The selected gear position
will illuminate red on the shift switch,
while all others will be displayed in
white. If the shift is not immediate,
as in very cold conditions, the
indicator on the shift switch may
blink until it is fully engaged.
The transmission does not operate
when the vehicle is off.If the vehicle is in ACC/
ACCESSORY, the transmission can
be shifted into P (Park).
If ENGINE START/STOP is pressed
twice while at a relatively high
speed, the engine will turn off and
the transmission will automatically
shift to N (Neutral). Once the vehicle
is stopped, P (Park) can be
selected.
P :
This position locks the drive
wheels. Use P (Park) when starting
the vehicle to ensure the vehicle
does not move.{Warning
It is dangerous to get out of the
vehicle if the transmission is not
in P (Park) with the parking brake
set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If the engine
has been left running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
202 Driving and Operating
Warning (Continued)
vehicle will not move, even when
on fairly level ground, always set
the parking brake and place the
transmission into P (Park). See
Shifting Into Park0187 and
Driving Characteristics and
Towing Tips 0262.
This vehicle is equipped with an
electronic transmission. The
R (Reverse) and D (Drive) shift
switches are designed to prevent
inadvertent shifting out of P (Park)
unless the ignition is on, and the
brake pedal is applied.
For vehicles with a diesel engine,
the vehicle does not need to be on
to shift out of P (Park).
When the vehicle is stopped, press
ENGINE START/STOP to turn off
the vehicle. The transmission will
shift to P (Park) automatically.
The vehicle will not shift into
P (Park) if it is moving too fast. Stop
the vehicle and shift into P (Park). To shift in and out of P (Park), see
Shifting Into Park
0187 and
Shifting out of Park 0188.
R : Use this gear to back up.
If the vehicle is shifted from either
R (Reverse) to D (Drive),
or D (Drive) to R (Reverse) while the
speed is too high, the vehicle will
shift to N (Neutral). Reduce the
vehicle speed and try the shift
again.
To shift into R (Reverse): 1. Bring the vehicle to a complete stop.
2. Pull the R (Reverse) switch on the center stack.
To shift out of R (Reverse):
1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
At low vehicle speeds, R (Reverse)
can be used to rock the vehicle
back and forth to get out of snow,
ice, or sand without damaging the
transmission. See If the Vehicle Is
Stuck 0174. N :
In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 203
Caution (Continued)
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
The vehicle is not designed to
stay in N (Neutral) for extended
periods of time. It will
automatically shift into P (Park).
To shift into N (Neutral), press the
N (Neutral) switch until the N
indicator displays.
To shift out of N (Neutral): 1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Car Wash Mode
This vehicle includes a Car Wash
Mode that allows the vehicle to
remain in N (Neutral) for use in
automatic car washes. Car Wash Mode is not to be used
for vehicle towing. If the vehicle
needs to be towed, see
Towing the
Vehicle 0352
Caution
The vehicle is not designed to
stay in N (Neutral) for extended
periods of time. It will
automatically shift into P (Park) if
left in Car Wash Mode.
Car Wash Mode (Engine Off –
Driver in Vehicle)
To place the vehicle in N (Neutral)
with the engine off and the vehicle
occupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Shift to N (Neutral).
4. Turn off the engine and release the brake pedal. 5. The indicator should continue
to show N. If it does not, start
the engine and repeat
Steps 2–4.
6. The vehicle is now ready for the car wash.
Car Wash Mode (Engine Off –
Driver out of Vehicle)
To place the vehicle in N (Neutral)
with the engine off and the vehicle
unoccupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Open the door.
4. Shift to N (Neutral).
5. Turn off the engine and release the brake pedal.
6. The indicator should continue to show N. If it does not, start
the engine and repeat
Steps 2–5.
7. Exit the vehicle and close the door. The vehicle is now ready
for the car wash.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
204 Driving and Operating
8. The vehicle may automaticallyshift to P (Park) upon re-entry.
Car Wash Mode (Engine On –
Driver in Vehicle)
To place the vehicle in N (Neutral)
with the engine on and the vehicle
occupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Shift to N (Neutral).
4. Release the brake pedal. The vehicle is now ready for the
car wash.
Car Wash Mode (Engine On –
Driver out of Vehicle)
To place the vehicle in N (Neutral)
with the engine on and the vehicle
unoccupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Open the door.
4. Shift to N (Neutral), then release the brake pedal. 5. The indicator should continue
to show N. If it does not, repeat
Steps 2–4.
6. Exit the vehicle and close the door. The vehicle is now ready
for the car wash.
7. The vehicle may automatically shift to P (Park) upon re-entry.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. If more power is needed for
passing, press the accelerator
pedal down. To shift into D (Drive):
1. Bring the vehicle to a complete stop.
2. Pull the D (Drive) switch on the center stack.
To shift out of D (Drive):
1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control 0167.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 205
Manual Mode
Electronic Range Select
(ERS) Mode
ERS or manual mode allows for the
selection of the range of gear
positions. Use this mode when
driving downhill or towing a trailer to
limit the top gear and vehicle speed.
The shift position indicator within the
Driver Information Center (DIC) will
display a number next to the L
indicating the highest available gear
under manual mode and the driving
conditions when manual mode was
selected.To use this feature:
1. With the vehicle in D (Drive), press the L (Low) button.
2. Press the plus or minus button on the center stack to increase
or decrease the gear range
available.
When shifting to L (Low), the
transmission will shift to a preset
lower gear range. For this preset
range, the highest gear available is
displayed next to the L in the DIC.
See Driver Information Center (DIC)
(Base and Midlevel) 0124 or
Driver Information Center (DIC)
(Uplevel) 0130. All gears below that
number are available to use. For
example, when 4 (Fourth) is shown
next to the L, 1 (First) through
4 (Fourth) gears are shifted
automatically. To shift to 5 (Fifth)
gear, press the + (Plus) button or
shift into D (Drive). L (Low) will prevent shifting to a
lower gear range if the engine
speed is too high. If vehicle speed is
not reduced within the time allowed,
the lower gear range shift will not be
completed. Slow the vehicle, then
press the
−(Minus) button to the
desired lower gear range.
While using ERS, cruise control can
be used.
Tow/Haul Mode
For information on the Tow/Haul
Mode, see Driver Mode Control
0 214.
Automatic Engine Grade
Braking
Automatic Engine Grade Braking
assists when driving downhill.
It maintains vehicle speed by
automatically implementing a shift
pattern that uses the engine and the
transmission to slow the vehicle.