2020 GMC TERRAIN Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
350 Vehicle Care
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Discharged BatteryNegative Grounding Stud
2. Discharged Battery Positive Terminal 3. Good Battery Negative
Terminal
4. Good Battery Positive Terminal
The jump start negative grounding
stud (1) for the discharged battery is
to the left of the windshield washer
fluid reservoir.
The jump start positive terminal on
the discharged battery (2) is located
in the engine compartment on the
driver side of the vehicle.
The jump start positive terminal (3)
and negative terminal (4) are on the
battery of the vehicle providing the
jump start.
The positive jump start connection
for the discharged battery is under a
trim cover. Open the cover to
expose the terminal.
1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so that they are not touching.
3. Set the parking brake. See Shifting Into Park 0187.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
Vehicle Care 351
4. Turn the ignition off. Turn off alllights and accessories in both
vehicles, except the hazard
warning flashers if needed.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red positive (+) cable to the
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the
positive (+) terminal of the good
battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the
good battery.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding stud for
the discharged battery.
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes. 10. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
352 Vehicle Care
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted
into Neutral (N), do not use the
tow eye to tow the vehicle.
Vehicle damage may occur.GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.
The vehicle is equipped with a tow
eye. Only use the tow eye to pull
the vehicle onto a flatbed car carrier
from a flat road surface. Do not use
the tow eye to pull the vehicle from
snow, mud, or sand.
The tow eye is stored underneath
the load floor, near the spare tire or
the compressor kit, if equipped.
Front Tow Eye
Carefully open the cover by using
the small notch that conceals the
front tow eye socket.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
Vehicle Care 353
Install the tow eye into the socket by
turning it until it stops.
When the tow eye is removed,
reinstall the cover with the notch in
the original position.
Rear Tow Eye
If the vehicle is equipped with a
hitch, there is no provision to use
the tow eye in the rear of the
vehicle. The hitch may be used to
load the vehicle onto a flatbed tow
truck.
If equipped, carefully open the cover
by using the small notch that
conceals the rear tow eye socket.
Install the tow eye into the socket by
turning it until it stops.
When the tow eye is removed,
reinstall the cover with the notch in
the original position.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
Recreational Vehicle Towing0353.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle –such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
354 Vehicle Care
Here are some important things to
consider before recreational vehicle
towing:
.Before towing the vehicle,
become familiar with the local
laws that apply to recreational
vehicle towing. These laws may
vary by region.
. The towing capacity of the
towing vehicle. Be sure to read
the tow vehicle manufacturer's
recommendations.
. How far the vehicle will be
towed. Some vehicles have
restrictions on how far and how
long they can tow.
. The proper towing equipment.
See your dealer or trailering
professional for additional advice
and equipment
recommendations.
. If the vehicle is ready to be
towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. The vehicle may be towed
using a platform trailer with all four
wheels off the ground. Some
vehicles may be dolly towed. See
the following information on dolly
towing.
Dolly Towing (All-Wheel-Drive
Vehicles)
All-wheel-drive vehicles cannot be
towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
Vehicle Care 355
Dolly Towing
(Front-Wheel-Drive Vehicles)
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.
To tow the vehicle from the front
with the rear wheels on the ground:1. Put the front wheels on the dolly.
2. Shift the transmission to P (Park). See Shifting Into Park
0 187.
3. Set the parking brake.
4. Secure the vehicle to the dolly. 5. Follow the dolly manufacturer's
instructions for preparing the
vehicle and dolly for towing.
6. Open the driver door and leave it open.
7. Shift to N (Neutral).
8. Ensure the parking brake is released.
9. Turn off the vehicle and release the brake pedal.
10. The vehicle should continue to be in N (Neutral). If it is not,
restart the engine and repeat
Steps 6-8.
11. Release the hood.
12. Lock the vehicle doors, with the driver door still open.
13. Exit the vehicle with the RKE transmitter.
14. Open the hood.
15. Disconnect the negative (–) terminal connector from the
12-volt battery.
16. Close and latch the hood.
17. Close the driver door.
Caution
If 105 km/h (65 mph) is exceeded
while towing the vehicle, it could
be damaged. Never exceed
105 km/h (65 mph) while towing
the vehicle.
Towing the Vehicle from
the Rear

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
356 Vehicle Care
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants0377.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8 274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
Vehicle Care 357
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Moldings
Caution
Failure to clean and protect the
bright metal moldings can result
in a hazy white finish or pitting.
This damage would not be
covered by the vehicle warranty.