2020 GMC TERRAIN Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
406 OnStar
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names“Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of
the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own
source and binary releases.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Connected Services 407
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 407
Connections . . . . . . . . . . . . . . . . . . 408
Diagnostics . . . . . . . . . . . . . . . . . . . 409
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
408 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Connected Services 409
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level,
oil life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
410 Index
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 275
Accessory Power . . . . . . . . . . . . . . . 187
Adaptive Cruise Control . . . . . . . . 219
Add-On Electrical Equipment . . . 271
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 401
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 374
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 40
Air Cleaner/Filter, Engine . . . . . . . 288
Air Conditioning . . . . . . . . . . . 153, 155
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 158
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 158
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 63
Passenger Sensing System . . . . 64
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 62 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 63
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 62
Where Are the Airbags? . . . . . . . . 60
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 69
Passenger Status Indicator . . . .114
Readiness Light . . . . . . . . . . . . . . .113
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 68
System Check . . . . . . . . . . . . . . . . . . 58
Alarm Vehicle Security . . . . . . . . . . . . . . . . 27
Alert Lane Change . . . . . . . . . . . . . . . . . 243
Side Blind Zone (SBZA) . . . . . . 243
All-Season Tires . . . . . . . . . . . . . . . . 315
All-Wheel Drive . . . . . . . . . . . . 206, 299
Antilock Brake System (ABS) . . . 206 Warning Light . . . . . . . . . . . . . . . . . .118
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 356
Interior . . . . . . . . . . . . . . . . . . . . . . . . 361

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 411
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 389
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 237
Assistance Systems for Parking and Backing . . . . . . . . . . 231
Auto Stop
Stop/Start System . . . . . . . . . . . . 184
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 30
Door Locks . . . . . . . . . . . . . . . . . . . . . 20
Emergency Braking (AEB) . . . . 239
Headlamp System . . . . . . . . . . . . 147
Transmission . . . . . . . . . . . . . . . . . 201
Transmission Fluid . . . . . . . . . . . 288
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 205
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 151
Load Management . . . . . . . . . . . . 151
Power Protection . . . . . . . . . . . . . 151
Battery - North America . . . . 298, 349
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 251
Blade Replacement, Wiper . . . . . 300 Brake
Parking, Electric . . . . . . . . . . . . . . 207
System Warning Light . . . . . . . . .117
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Antilock . . . . . . . . . . . . . . . . . . . . . . . 206
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 208
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 165 AutomaticEmergency (AEB) . . . . . . . . . . . 239
Braking System
Front Pedestrian (FPB) . . . . . . . 241
Break-In, New Vehicle . . . . . . . . . . 179
Bulb Replacement Front Turn Signal Lamps . . . . . 304
Halogen Bulbs . . . . . . . . . . . . . . . . 303
Headlamp Aiming . . . . . . . . . . . . . 303
Headlamps . . . . . . . . . . . . . . . . . . . 303
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 304
License Plate Lamps . . . . . . . . . 305
Taillamps . . . . . . . . . . . . . . . . . . . . . 304
Buying New Tires . . . . . . . . . . . . . . . 330
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 97
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 275
California Proposition
65 Warning . . . . . . . . . .274, 298, 349, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 382
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 191
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . 173
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 92
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 334
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . 115

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
412 Index
CheckEngine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Child Restraints Infants and Young Children . . . . . 72
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 77
Older Children . . . . . . . . . . . . . . . . . . 70
Securing . . . . . . . . . . . . . . . . . . . . 85, 87
Systems . . . . . . . . . . . . . . . . . . . . . . . . 74
Circuit Breakers . . . . . . . . . . . . . . . . 307
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 356
Interior Care . . . . . . . . . . . . . . . . . . 361
Climate Control Systems . . . . . . . 153 Air Conditioning . . . . . . . . . . . . . . 153
Dual Automatic . . . . . . . . . . . . . . . 155
Heating . . . . . . . . . . . . . . . . . . . . . . . 153
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . 103, 107
Cold Weather Operation . . . . . . . . 252
Collision Damage Repair . . . . . . . 392
Compact Spare Tire . . . . . . . . . . . . 348
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 90
Compass . . . . . . . . . . . . . . . . . . . . . . . . 97
Compressor Kit, Tire Sealant . . . 336 Connected Services
Connections . . . . . . . . . . . . . . . . . . 408
Diagnostics . . . . . . . . . . . . . . . . . . . 409
Navigation . . . . . . . . . . . . . . . . . . . . 407
Connections Connected Services . . . . . . . . . . 408
Control
Hill Descent . . . . . . . . . . . . . . . . . . 213
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 209
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . .119
Control of a Vehicle . . . . . . . . . . . . . 165
Convenience Net . . . . . . . . . . . . . . . . 92
Convex Mirrors . . . . . . . . . . . . . . . . . . 29
Coolant Engine Temperature Gauge . . .112
Cooling . . . . . . . . . . . . . . . . . . . . 153, 155
Cooling System . . . . . . . . . . . . . . . . . 290
Courtesy Lamps . . . . . . . . . . . . . . . . 149
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 391
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Covers
Winter . . . . . . . . . . . . . . . . . . . . . . . . 185
Cruise Control . . . . . . . . . . . . . . . . . . 217 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Cruise Control, Adaptive . . . . . . . . 219
Cupholders . . . . . . . . . . . . . . . . . . . . . . 90
Customer Assistance . . . . . . . . . . . 388
Offices . . . . . . . . . . . . . . . . . . . . . . . . 387
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 388
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 394
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 385
Cybersecurity . . . . . . . . . . . . . . . . . . . 397
D
Damage Repair, Collision . . . . . . . 392
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 398
OnStar . . . . . . . . . . . . . . . . . . . . . . . 398
Data Recorders, Event . . . . . . . . . 397
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 146
Defensive Driving . . . . . . . . . . . . . . . 164
Delayed Locking . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . 409
Diesel Exhaust Fluid . . . . . . . . . . . . 195

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 413
Diesel Exhaust Fluid (DEF)Warning Light . . . . . . . . . . . . . . . . . 122
Diesel Particulate Filter . . . . . . . . . 192
Distracted Driving . . . . . . . . . . . . . . . 163
Dome Lamps . . . . . . . . . . . . . . . . . . . 149
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 384
Drive Systems
All-Wheel Drive . . . . . . . . . . 206, 299
Driver Assistance Systems . . . . . 230
Driver Behavior . . . . . . . . . . . . . . . . . 162
Driver Information Center (DIC) . . . . . . . . . . . . . 124, 130
Driver Mode Control . . . . . . . . . . . . 214
Driving Assistance Systems . . . . . . . . . . 237
Better Fuel Economy . . . . . . . . . 163
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 262
Defensive . . . . . . . . . . . . . . . . . . . . . 164
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 164
Environment . . . . . . . . . . . . . . . . . . 163
Hill and Mountain Roads . . . . . . 172
If the Vehicle is Stuck . . . . . . . . . 174 Driving (cont'd)
Loss of Control . . . . . . . . . . . . . . . 167
Off-Road . . . . . . . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 166
Vehicle Load Limits . . . . . . . . . . . 175
Wet Roads . . . . . . . . . . . . . . . . . . . 171
Winter . . . . . . . . . . . . . . . . . . . . . . . . 173
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 155
E
Electric Parking Brake . . . . . . . . . . 207
Electric Parking Brake Light . . . . 118
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 271
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 307
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Overload . . . . . . . . . . . . . . . . . . . . . 306
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 400 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 288
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Compartment Overview . . . . . . . 278
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .112
Cooling System . . . . . . . . . . . . . . . 290
Drive Belt Routing . . . . . . . . . . . . 384
Exhaust . . . . . . . . . . . . . . . . . . . . . . 191
Heater . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Life System . . . . . . . . . . . . . . . 287
Oil Pressure Light . . . . . . . . . . . . 122
Overheating . . . . . . . . . . . . . . . . . . 294
Power Messages . . . . . . . . . . . . . 134
Running While Parked . . . . . . . . 192
Starting . . . . . . . . . . . . . . . . . . . . . . . 181
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 250
Entry Lighting . . . . . . . . . . . . . . . . . . . 150
Equipment, Towing . . . . . . . . . . . . . 269
Event Data Recorders . . . . . . . . . . 397
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 195
Exit Lighting . . . . . . . . . . . . . . . . . . . . 150
Extended Parking . . . . . . . . . . . . . . . 190
Extender, Seat Belt . . . . . . . . . . . . . . 57