2020 DODGE JOURNEY lock

2
INTRODUCTION
HOW TO USE THIS MANUAL .................................. 8
Essential Information .. .................................. 8
Symbols . ......................................................... 8
W
ARNINGS AND CAUTIONS . . ............................... 8
VEHICLE MODIFICATIONS/ALTERATIONS .. ........ 8
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 9
Key Fob........................................................... 9
I
GNITION SWITCH . . ...............................................12
Keyless Push Button Ignition .. .................... 12
Ignition Or Accessory On Message . . .......... 14
REMOTE START — IF EQUIPPED . . .......................14
How To Use Remote Start .. ......................... 14
Remote Start Abort Message . . .................... 15
To Enter Remote Start Mode . . .................... 15
To Exit Remote Start Mode Without
Driving The Vehicle . .
................................... 15
To Exit Remote Start Mode And Drive
The Vehicle . .
................................................. 15
Remote Start Comfort System —
If Equipped . .
................................................. 16
General Information . . .................................. 16
SENTRY KEY . . .......................................................16
Key Programming .. ..................................... 17
Replacement Keys. . ..................................... 17
General Information . . .................................. 17 VEHICLE SECURITY ALARM — IF EQUIPPED .
.
... 18
To Arm The System .. .................................... 18
To Disarm The System . . .............................. 18
Rearming Of The System. . ........................... 19
Security System Manual Override . . ............ 19
Tamper Alert. . ............................................... 19
DOORS . ................................................................. 19
M anual Door Locks..
.................................... 19
Power Door Locks . . ..................................... 20
Keyless Enter-N-Go — Passive Entry
(If Equipped) . .
.............................................. 21
Child-Protection Door Lock System —
Rear Doors . .
................................................ 23
SEATS . ................................................................... 25
M anual Adjustment (Front Seats) .. ............ 25
Manual Adjustment (Rear Seats) . . ............. 26
Power Adjustment (Front Seat). . ................. 30
Front Heated Seats — If Equipped. . ............ 31
Seatback/Armrest — Second Row
Passenger Seat . .
.......................................... 32
HEAD RESTRAINTS . . ............................................ 32
Supplemental Active Head Restraints
(AHR) — Front Seats. .
................................... 33
Rear Head Restraint Adjustment. . .............. 34
Rear Head Restraint Removal . . .................. 35
STEERING WHEEL . . .............................................. 35
Tilt/Telescoping Steering Column .. ............ 35
Heated Steering Wheel — If Equipped . . .... 35MIRRORS .
.............................................................36
I
nside Day/Night Mirror — If Equipped .. ..... 36

Automatic Dimming Mirror — If Equipped . . . 37

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped . .
................. 37
Outside Mirrors . . ......................................... 38
Interior Observation Mirror . . ...................... 38
Power Mirrors. . ............................................. 38
Heated Mirrors — If Equipped . . ................... 39
Power Folding Mirrors — If Equipped . . ....... 39
Illuminated Vanity Mirrors — If Equipped . . 40
EXTERIOR LIGHTS. . ...............................................40
Multifunction Lever .. ................................... 40
Headlights . ................................................... 40
D aytime Running Lights (DRLs) . . ................ 41
High/Low Beam Switch . . ............................. 41
Flash-To-Pass . . ............................................. 41
Automatic Headlights . . ............................... 41
Headlights On With Wipers (Available With
Automatic Headlights Only) . .
...................... 41
Headlight Time Delay . . ............................... 41
Lights-On Reminder . . ................................... 42
Fog Lights — If Equipped . . ........................... 42
Turn Signals . . .............................................. 42
Lane Change Assist — If Equipped . . ........... 42
INTERIOR LIGHTS . . ...............................................43
Courtesy/Interior Lighting .. ........................ 43
WIPERS AND WASHERS . . ..................................44
Windshield Wiper Operation .. ..................... 44
Rear Window Wiper/Washer . . ................... 46

3
CLIMATE CONTROLS ...........................................47
Manual Climate Control Overview .. ............ 47
Automatic Climate Controls Overview . . ...... 58
Climate Control Functions . . ......................... 70
Automatic Temperature Control (ATC) — If
Equipped . ..................................................... 70
O
perating Tips . . ........................................... 71
WINDOWS . . ..........................................................72
Power Windows .. ......................................... 72
Wind Buffeting . . .......................................... 74
POWER SUNROOF — IF EQUIPPED. . ...................74
Opening Sunroof .. ........................................ 75
Closing Sunroof . . .......................................... 75
Wind Buffeting . . ........................................... 75
Sunshade Operation. . .................................. 75
Anti Pinch Protect Feature . . ........................ 75
Sunroof Maintenance . . ................................ 75
Ignition Off Operation . . ................................ 76
HOOD. .....................................................................76
O pening ........................................................ 76
C losing . ......................................................... 76
L
IFTGATE . ...............................................................77
O pening ........................................................ 77
C argo Area Features . . ................................. 78
GARAGE DOOR OPENER — IF EQUIPPED . . ........80
Before You Begin Programming
HomeLink® . .
................................................ 80
Canadian/Gate Operator Programming . . ... 82Using HomeLink®.
.
...................................... 83
Security. ........................................................ 83
T roubleshooting Tips . . ................................. 83
General Information . . .................................. 84
INTERNAL EQUIPMENT . . ...................................... 84
Storage ......................................................... 84
C upholders . . ................................................ 86
Power Outlets. . ............................................. 87
Power Inverter — If Equipped . . ................... 89
Sunglasses Storage . . .................................. 90
ROOF LUGGAGE RACK — IF EQUIPPED . . .......... 91
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER ....................................... 93
Instrument Cluster Descriptions .. ............... 94
INSTRUMENT CLUSTER DISPLAY. . ..................... 95
Instrument Cluster Display Location And
Controls . ....................................................... 95
O
il Change Due . . ......................................... 96
Instrument Cluster Display Selectable
Menu Items . .
................................................ 96
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped . .
............................... 99 WARNING LIGHTS AND MESSAGES .
.
............. 100
Red Warning Lights .. ................................. 100
Yellow Warning Lights . . ............................. 103
Green Indicator Lights . . ............................. 106
White Indicator Lights . . ............................. 106
Blue Indicator Lights . . ............................... 106
ONBOARD DIAGNOSTIC SYSTEM — OBD II . . . 107
Onboard Diagnostic System (OBD II)
Cybersecurity . .
........................................... 107
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS . .
...................................................... 108
SAFETY
SAFETY FEATURES ............................................ 109
Anti-Lock Brake System (ABS) .. ............... 109
Electronic Brake Control (EBC) System. . .. 110
AUXILIARY DRIVING SYSTEMS . . ...................... 116
Tire Pressure Monitoring System
(TPMS) . ....................................................... 116
O

CCUPANT RESTRAINT SYSTEMS . . ............... 120
Occupant Restraint Systems Features .. .. 120
Important Safety Precautions . . ................. 121
Seat Belt Systems . . .................................. 121
Supplemental Restraint
Systems (SRS) . .
......................................... 130
Child Restraints . . ....................................... 139
Transporting Pets . . ................................... 154

4
SAFETY TIPS ...................................................... 154
Transporting Passengers .. ........................154
Exhaust Gas . . .............................................154
Safety Checks You Should Make Inside
The Vehicle . .
..............................................155
Periodic Safety Checks You Should
Make Outside The Vehicle . .
...................... 156
STARTING AND OPERATING
STARTING THE ENGINE .................................... 157
Automatic Transmission .. .........................157
Normal Starting . . .......................................158
Keyless Enter-N-Go — Ignition . . .................158
Cold Weather Operation
(Below –22°F Or −30°C) . .
.......................159
If Engine Fails To Start . . ............................ 159
After Starting . . ............................................159
ENGINE BLOCK HEATER — IF EQUIPPED . . ...... 159
ENGINE BREAK-IN RECOMMENDATIONS .. .... 160
PARKING BRAKE .. ............................................ 160
AUTOMATIC TRANSMISSION.. .......................... 161
Ignition Park Interlock .. .............................162
Brake/Transmission Shift Interlock
System . ......................................................162
F
our-Speed Automatic Transmission . . .....163
Gear Ranges . . ...........................................163
POWER STEERING . . ........................................... 168
Power Steering Fluid Check .. ....................168SPEED CONTROL — IF EQUIPPED .
.
................. 168
To Activate.................................................. 169
T o Set A Desired Speed. . ........................... 169
To Vary The Speed Setting . . ...................... 169
To Accelerate For Passing . . ....................... 170
To Resume Speed . . ................................... 170
To Deactivate . . ........................................... 171
PARKSENSE REAR PARK ASSIST . . ................. 171
ParkSense Sensors .. ................................. 171
ParkSense Display . . ................................... 172
ParkSense Warning Display . . .................... 173
Enabling And Disabling ParkSense . . ........ 173
Service The ParkSense Rear Park
Assist System . .
........................................... 173
Cleaning The ParkSense System. . ............ 174
ParkSense System Usage Precautions . . .. 174
PARKVIEW REAR BACK UP CAMERA. . ............175
REFUELING THE VEHICLE .. ................................ 176
Loose Fuel Filler Cap Message .. ............... 177
VEHICLE LOADING . . ..........................................177
Vehicle Certification Label .. ...................... 177
Gross Vehicle Weight Rating (GVWR) . . ..... 178
Gross Axle Weight Rating (GAWR) . . ......... 178
Overloading . . .............................................. 178
Loading . ..................................................... 178 T RAILER TOWING .
.
............................................ 178
Common Towing Definitions .. ................... 178
Trailer Hitch Classification . . ...................... 180
Trailer Towing Weights (Maximum Trailer
Weight Ratings) . .
....................................... 181
Trailer And Tongue Weight . . ..................... 181
Towing Requirements . . ............................ 182
Towing Tips . . ............................................. 184
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) . .
....................................... 186
Towing This Vehicle Behind Another
Vehicle . ....................................................... 186
D

RIVING TIPS . . ................................................... 187
Driving On Slippery Surfaces .. ................. 187
Driving Through Water . . ........................... 187
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ...................... 189
BULB REPLACEMENT ........................................ 189
Replacement Bulbs .. ................................ 189
Replacing Exterior Bulbs . . ......................... 191
FUSES . ................................................................. 193
I nterior Fuses .. .......................................... 193
Underhood Fuses (Power Distribution
Center) . ...................................................... 196

6
MULTIMEDIA
CYBERSECURITY ............................................... 265
UCONNECT SETTINGS .. .................................... 266
Customer Programmable
Features — Radio 4.3 Settings. .
................266
Customer Programmable Features —
Uconnect 3/3 NAV Settings .
.
....................274
SAFETY AND GENERAL INFORMATION . . ........ 285
Safety Guidelines .. .....................................285
RADIO 4.3 . .......................................................... 286
I ntroduction .. ..............................................286
Radio Mode . . ..............................................287
Media Mode . . .............................................291
Uconnect Phone (4.3) . . .............................294
More Mode . . ...............................................305
UCONNECT 3/3 NAV WITH 8.4-INCH
DISPLAY . ............................................................. 306
I
ntroduction To the Uconnect 3/3 NAV
With 8.4-Inch Display. .
...............................306
Radio Mode . . ..............................................307
Media Mode . . .............................................316
Uconnect Phone. . .......................................324
Navigation Mode — If Equipped . . ..............339
More Mode . . ...............................................363
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED . .
........................................................ 363
Radio Operation .. .......................................364
Media Mode . . .............................................364
IPOD®/USB/MP3 CONTROL . . ......................... 364UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)

(IF EQUIPPED) . .
..................................................365
Getting Started .. ........................................ 365
Single Video Screen. . ................................. 365
Play Video Games . . .................................... 365
Listen To An Audio Source On Channel 2 While
A Video Is Playing On Channel 1 . .
............. 366
Play A DVD Using The Touchscreen
Radio . ......................................................... 367
V
ES Remote Control — If Equipped . . ........ 367
Remote Control Storage . . .......................... 369
Locking The Remote Control. . ................... 369
Replacing The Remote Control
Batteries . .................................................... 369
I
mportant Notes For Single Video Screen
System . ....................................................... 369
U
connect Headphones Operation . . .......... 370
Controls . ..................................................... 370
R eplacing The Headphone Batteries . . ..... 371
Accessibility. . .............................................. 371
Stereo Headphone Lifetime Limited
Warranty . .................................................... 371
S
ystem Information . . ................................. 372
RADIO OPERATION AND MOBILE PHONES . . .. 376
Regulatory And Safety Information.. ......... 377
VOICE COMMAND (UCONNECT 3/3 NAV) .
..... 378
U
connect 3/3 NAV ..................................... 378
U
connect Voice Commands . . .................... 379
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 380
Prepare For The Appointment .. ................ 380
Prepare A List. . ........................................... 380
Be Reasonable With Requests . . ............... 380
IF YOU NEED ASSISTANCE . . ............................ 380
FCA US LLC Customer Center ..
................. 381
FCA Canada Inc. Customer Center . . ......... 381
In Mexico Contact . . .................................... 381
Puerto Rico And US Virgin Islands . . .......... 381
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . .
................... 381
Service Contract . . ..................................... 381
WARRANTY INFORMATION . . ............................ 382
MOPAR PARTS.. ................................................. 382
REPORTING SAFETY DEFECTS .. ...................... 382
In The 50 United States And
Washington, D.C. . .
..................................... 382
In Canada . .................................................. 383
P
UBLICATION ORDER FORMS . . ...................... 383

9
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle uses a keyless ignition system.
The ignition system consists of a key fob with
R e

mote Keyless Entry (RKE) and a START/STOP
push button ignition system. The Remote
Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature if equipped.
NOTE:
The key fob may not be found if it is located next
t o

a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The Remote Keyless Entry key fob also contains
an
emergency key, which stores in the rear of
the key fob.
The emergency key allows for entry into the
v e

hicle should the battery in the vehicle or the
key fob become depleted. The emergency key is
also for locking the glove compartment. You can
keep the emergency key with you when valet
parking. To remove the emergency key, slide the
m
e

chanical latch on the back of the key fob
sideways with your thumb and then pull the key
out with your other hand.

Emergency Key Removal

NOTE:
You can insert the double-sided emergency key
in
to the lock cylinders with either side up.
The Remote Keyless Entry system allows you to
l o

ck or unlock the doors, open the liftgate, or
activate the Panic Alarm from distances up to
approximately 66 ft (20 m). The key fob does
n o

t need to be pointed at the vehicle to activate
the system. NOTE:

Driving at speeds 2 mph (4 km/h) and above
d i

sables the system from responding to all key
fob buttons for all key fobs.

Key Fob

1 — Unlock
2 — Lock
3 — Remote Start
4 — Panic Button
2

10 GETTING TO KNOW YOUR VEHICLE
Backup Starting Method
In case the ignition switch does not change with
th

e push of a button, the key fob may have a low
or fully depleted battery.
In a situation of a low or fully depleted battery,
a backup method can be used to operate the
i g

nition switch. Put the nose side of the key fob
(side opposite of the emergency key) against
the START/STOP ignition button and push to
operate the ignition switch.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key
fob once to unlock the driver's door or twice
within five seconds to unlock all doors and the
liftgate.

All doors can be programmed to unlock on the
f i

rst push of the unlock button. Refer to
“Uconnect Settings” in “Multimedia” for further
information.

NOTE:
If the vehicle is unlocked by a key fob, and no
d o

or is opened within 60 seconds, the vehicle
will re-lock and if equipped, the security alarm
will arm. The turn signal lights will flash twice to
a
c

knowledge the unlock signal. The illuminated
entry system will be activated.
1st Push Of Key Fob Unlock Button
This feature lets you program the system to
u n

lock either the driver's door or all doors on
the first push of the unlock button on the key
fob. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further
information.
NOTE:
If the vehicle is equipped with Passive Entry,
r e

fer to “Keyless Enter-N-Go — Passive Entry” in
“Doors” in this chapter for further information.
Headlight Illumination On Approach
This feature activates the headlights for up
to 90 seconds when the doors are unlocked
w i

th the key fob. The time for this feature is
programmable, on vehicles equipped, through
Uconnect Settings. To change the current
setting, refer to “Uconnect Settings” in
“Multimedia” for further information.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
to lock all doors and liftgate.
The turn signal lights will flash and the horn will
c h

irp to acknowledge the signal. Refer to
“Uconnect Settings” in “Multimedia” for further
programmable information.
If the vehicle is equipped with Passive Entry,
r e

fer to “Keyless Enter-N-Go — Passive Entry” in
“Doors” in this chapter for further information.
Vehicles Equipped With Keyless Enter-N-Go —
P a

ssive Entry
If one or more doors are open, or the liftgate is
o p

en, the doors will lock. The doors will unlock
again automatically if the key is left inside the
passenger compartment, otherwise the doors
will stay locked.
Sound Horn With Lock
This feature will cause the horn to chirp
when the doors are locked with the key fob.
This feature can be turned on or turned off.
To change the current setting, refer to
“ U

connect Settings” in “Multimedia” for
further information.

GETTING TO KNOW YOUR VEHICLE 13
(Continued)

START/STOP Ignition Button

The START/STOP ignition button can be placed
i n

the following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. central locking,
alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available. ON/RUN

Driving position.
All the electrical devices are available.
START
The engine will start.
NOTE:
Refer to "Starting The Engine" in "Starting And
O p

erating" for further information.
1 — OFF
2 — ACC
3 — ON/RUN
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
r e

asons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped with
Keyless Enter-N-Go in the ON/RUN mode.
A child could operate power windows, other
c o

ntrols, or move the vehicle.

Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)
2

14 GETTING TO KNOW YOUR VEHICLE
(Continued)
IGNITION OR ACCESSORY ON MESSAGE
Opening the driver's door when the ignition is in
the ACC or ON (engine not running) position, a
chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the ignition or accessory on message will
display in the cluster.
NOTE:
With the Uconnect system, the power window
s w

itches, radio, power sunroof (if equipped),
and power outlets will remain active for up to
10 minutes after the ignition is placed in the
O F

F position. Opening either front door will
cancel this feature. The time for this feature is
programmable. Refer to “Uconnect Settings” in
“Multimedia” for further information.
REMOTE START — IF EQUIPPED
HOW TO USE REMOTE START
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off

Brake switch inactive (brake pedal not pushed)

Battery at an acceptable charge level
System not disabled from previous remote
start event
Vehicle security alarm not active
Ignition in the OFF position
Malfunction Indicator Light (MIL) is not illumi -
nated
WARNING!
Before exiting a vehicle, always shift the
automatic transmission into PARK and
apply the parking brake. Always make sure
the keyless ignition is in the OFF position,
remove the key fob from the vehicle and
lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
r e

asons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
v e

hicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN position. A child
could operate power windows, other
controls, or move the vehicle.

Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.

CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove the key fobs from
vehicle, place the ignition in the OFF position
and lock all doors when leaving the vehicle
unattended.
WARNING! (Continued)