2020 DODGE JOURNEY steering

2
INTRODUCTION
HOW TO USE THIS MANUAL .................................. 8
Essential Information .. .................................. 8
Symbols . ......................................................... 8
W
ARNINGS AND CAUTIONS . . ............................... 8
VEHICLE MODIFICATIONS/ALTERATIONS .. ........ 8
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 9
Key Fob........................................................... 9
I
GNITION SWITCH . . ...............................................12
Keyless Push Button Ignition .. .................... 12
Ignition Or Accessory On Message . . .......... 14
REMOTE START — IF EQUIPPED . . .......................14
How To Use Remote Start .. ......................... 14
Remote Start Abort Message . . .................... 15
To Enter Remote Start Mode . . .................... 15
To Exit Remote Start Mode Without
Driving The Vehicle . .
................................... 15
To Exit Remote Start Mode And Drive
The Vehicle . .
................................................. 15
Remote Start Comfort System —
If Equipped . .
................................................. 16
General Information . . .................................. 16
SENTRY KEY . . .......................................................16
Key Programming .. ..................................... 17
Replacement Keys. . ..................................... 17
General Information . . .................................. 17 VEHICLE SECURITY ALARM — IF EQUIPPED .
.
... 18
To Arm The System .. .................................... 18
To Disarm The System . . .............................. 18
Rearming Of The System. . ........................... 19
Security System Manual Override . . ............ 19
Tamper Alert. . ............................................... 19
DOORS . ................................................................. 19
M anual Door Locks..
.................................... 19
Power Door Locks . . ..................................... 20
Keyless Enter-N-Go — Passive Entry
(If Equipped) . .
.............................................. 21
Child-Protection Door Lock System —
Rear Doors . .
................................................ 23
SEATS . ................................................................... 25
M anual Adjustment (Front Seats) .. ............ 25
Manual Adjustment (Rear Seats) . . ............. 26
Power Adjustment (Front Seat). . ................. 30
Front Heated Seats — If Equipped. . ............ 31
Seatback/Armrest — Second Row
Passenger Seat . .
.......................................... 32
HEAD RESTRAINTS . . ............................................ 32
Supplemental Active Head Restraints
(AHR) — Front Seats. .
................................... 33
Rear Head Restraint Adjustment. . .............. 34
Rear Head Restraint Removal . . .................. 35
STEERING WHEEL . . .............................................. 35
Tilt/Telescoping Steering Column .. ............ 35
Heated Steering Wheel — If Equipped . . .... 35MIRRORS .
.............................................................36
I
nside Day/Night Mirror — If Equipped .. ..... 36

Automatic Dimming Mirror — If Equipped . . . 37

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped . .
................. 37
Outside Mirrors . . ......................................... 38
Interior Observation Mirror . . ...................... 38
Power Mirrors. . ............................................. 38
Heated Mirrors — If Equipped . . ................... 39
Power Folding Mirrors — If Equipped . . ....... 39
Illuminated Vanity Mirrors — If Equipped . . 40
EXTERIOR LIGHTS. . ...............................................40
Multifunction Lever .. ................................... 40
Headlights . ................................................... 40
D aytime Running Lights (DRLs) . . ................ 41
High/Low Beam Switch . . ............................. 41
Flash-To-Pass . . ............................................. 41
Automatic Headlights . . ............................... 41
Headlights On With Wipers (Available With
Automatic Headlights Only) . .
...................... 41
Headlight Time Delay . . ............................... 41
Lights-On Reminder . . ................................... 42
Fog Lights — If Equipped . . ........................... 42
Turn Signals . . .............................................. 42
Lane Change Assist — If Equipped . . ........... 42
INTERIOR LIGHTS . . ...............................................43
Courtesy/Interior Lighting .. ........................ 43
WIPERS AND WASHERS . . ..................................44
Windshield Wiper Operation .. ..................... 44
Rear Window Wiper/Washer . . ................... 46

4
SAFETY TIPS ...................................................... 154
Transporting Passengers .. ........................154
Exhaust Gas . . .............................................154
Safety Checks You Should Make Inside
The Vehicle . .
..............................................155
Periodic Safety Checks You Should
Make Outside The Vehicle . .
...................... 156
STARTING AND OPERATING
STARTING THE ENGINE .................................... 157
Automatic Transmission .. .........................157
Normal Starting . . .......................................158
Keyless Enter-N-Go — Ignition . . .................158
Cold Weather Operation
(Below –22°F Or −30°C) . .
.......................159
If Engine Fails To Start . . ............................ 159
After Starting . . ............................................159
ENGINE BLOCK HEATER — IF EQUIPPED . . ...... 159
ENGINE BREAK-IN RECOMMENDATIONS .. .... 160
PARKING BRAKE .. ............................................ 160
AUTOMATIC TRANSMISSION.. .......................... 161
Ignition Park Interlock .. .............................162
Brake/Transmission Shift Interlock
System . ......................................................162
F
our-Speed Automatic Transmission . . .....163
Gear Ranges . . ...........................................163
POWER STEERING . . ........................................... 168
Power Steering Fluid Check .. ....................168SPEED CONTROL — IF EQUIPPED .
.
................. 168
To Activate.................................................. 169
T o Set A Desired Speed. . ........................... 169
To Vary The Speed Setting . . ...................... 169
To Accelerate For Passing . . ....................... 170
To Resume Speed . . ................................... 170
To Deactivate . . ........................................... 171
PARKSENSE REAR PARK ASSIST . . ................. 171
ParkSense Sensors .. ................................. 171
ParkSense Display . . ................................... 172
ParkSense Warning Display . . .................... 173
Enabling And Disabling ParkSense . . ........ 173
Service The ParkSense Rear Park
Assist System . .
........................................... 173
Cleaning The ParkSense System. . ............ 174
ParkSense System Usage Precautions . . .. 174
PARKVIEW REAR BACK UP CAMERA. . ............175
REFUELING THE VEHICLE .. ................................ 176
Loose Fuel Filler Cap Message .. ............... 177
VEHICLE LOADING . . ..........................................177
Vehicle Certification Label .. ...................... 177
Gross Vehicle Weight Rating (GVWR) . . ..... 178
Gross Axle Weight Rating (GAWR) . . ......... 178
Overloading . . .............................................. 178
Loading . ..................................................... 178 T RAILER TOWING .
.
............................................ 178
Common Towing Definitions .. ................... 178
Trailer Hitch Classification . . ...................... 180
Trailer Towing Weights (Maximum Trailer
Weight Ratings) . .
....................................... 181
Trailer And Tongue Weight . . ..................... 181
Towing Requirements . . ............................ 182
Towing Tips . . ............................................. 184
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) . .
....................................... 186
Towing This Vehicle Behind Another
Vehicle . ....................................................... 186
D

RIVING TIPS . . ................................................... 187
Driving On Slippery Surfaces .. ................. 187
Driving Through Water . . ........................... 187
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ...................... 189
BULB REPLACEMENT ........................................ 189
Replacement Bulbs .. ................................ 189
Replacing Exterior Bulbs . . ......................... 191
FUSES . ................................................................. 193
I nterior Fuses .. .......................................... 193
Underhood Fuses (Power Distribution
Center) . ...................................................... 196

6
MULTIMEDIA
CYBERSECURITY ............................................... 265
UCONNECT SETTINGS .. .................................... 266
Customer Programmable
Features — Radio 4.3 Settings. .
................266
Customer Programmable Features —
Uconnect 3/3 NAV Settings .
.
....................274
SAFETY AND GENERAL INFORMATION . . ........ 285
Safety Guidelines .. .....................................285
RADIO 4.3 . .......................................................... 286
I ntroduction .. ..............................................286
Radio Mode . . ..............................................287
Media Mode . . .............................................291
Uconnect Phone (4.3) . . .............................294
More Mode . . ...............................................305
UCONNECT 3/3 NAV WITH 8.4-INCH
DISPLAY . ............................................................. 306
I
ntroduction To the Uconnect 3/3 NAV
With 8.4-Inch Display. .
...............................306
Radio Mode . . ..............................................307
Media Mode . . .............................................316
Uconnect Phone. . .......................................324
Navigation Mode — If Equipped . . ..............339
More Mode . . ...............................................363
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED . .
........................................................ 363
Radio Operation .. .......................................364
Media Mode . . .............................................364
IPOD®/USB/MP3 CONTROL . . ......................... 364UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)

(IF EQUIPPED) . .
..................................................365
Getting Started .. ........................................ 365
Single Video Screen. . ................................. 365
Play Video Games . . .................................... 365
Listen To An Audio Source On Channel 2 While
A Video Is Playing On Channel 1 . .
............. 366
Play A DVD Using The Touchscreen
Radio . ......................................................... 367
V
ES Remote Control — If Equipped . . ........ 367
Remote Control Storage . . .......................... 369
Locking The Remote Control. . ................... 369
Replacing The Remote Control
Batteries . .................................................... 369
I
mportant Notes For Single Video Screen
System . ....................................................... 369
U
connect Headphones Operation . . .......... 370
Controls . ..................................................... 370
R eplacing The Headphone Batteries . . ..... 371
Accessibility. . .............................................. 371
Stereo Headphone Lifetime Limited
Warranty . .................................................... 371
S
ystem Information . . ................................. 372
RADIO OPERATION AND MOBILE PHONES . . .. 376
Regulatory And Safety Information.. ......... 377
VOICE COMMAND (UCONNECT 3/3 NAV) .
..... 378
U
connect 3/3 NAV ..................................... 378
U
connect Voice Commands . . .................... 379
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 380
Prepare For The Appointment .. ................ 380
Prepare A List. . ........................................... 380
Be Reasonable With Requests . . ............... 380
IF YOU NEED ASSISTANCE . . ............................ 380
FCA US LLC Customer Center ..
................. 381
FCA Canada Inc. Customer Center . . ......... 381
In Mexico Contact . . .................................... 381
Puerto Rico And US Virgin Islands . . .......... 381
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . .
................... 381
Service Contract . . ..................................... 381
WARRANTY INFORMATION . . ............................ 382
MOPAR PARTS.. ................................................. 382
REPORTING SAFETY DEFECTS .. ...................... 382
In The 50 United States And
Washington, D.C. . .
..................................... 382
In Canada . .................................................. 383
P
UBLICATION ORDER FORMS . . ...................... 383

GETTING TO KNOW YOUR VEHICLE 35
REAR HEAD RESTRAINT REMOVAL
To remove the head restraint, push the
adjustment and the release buttons while
pulling upward on the whole assembly and

raise it up as far as it can go. To reinstall the
h e

adrest, put the headrest posts into the holes
while pushing the release buttons. Then adjust
it to the appropriate height.
NOTE:
For proper routing of a Child Seat Tether, refer
t o

“Occupant Restraint Systems” in “Safety”.
STEERING WHEEL
TILT/TELESCOPING STEERING COLUMN
This feature allows you to tilt the steering
column upward or downward. It also allows
you to lengthen or shorten the steering column.
T h

e tilt/telescoping control handle is located
below the steering wheel at the end of the
steering column.

Tilt/Telescoping Steering Control Handle

To unlock the steering column, push the control
h a

ndle downward. To tilt the steering column,
move the steering wheel upward or downward
as desired. To lengthen or shorten the steering
column, pull the steering wheel outward or push it inward as desired. To lock the steering column
in position, pull the control handle upward until
fully engaged.
HEATED STEERING WHEEL — IF
E
QUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on for an
average of 80 minutes before automatically
s h

utting off. This time will vary based on
environmental temperatures. The heated
steering wheel can shut off early or may not turn
on when the steering wheel is already warm.
WARNING!

ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the re-installation instructions above prior
to operating the vehicle or occupying a seat.

WARNING!
Driving a vehicle with the head restraints
removed or improperly adjusted could cause
serious injury or death in the event of a
collision. The head restraints should be
checked prior to operating the vehicle and
never adjusted while the vehicle is in motion.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.2

36 GETTING TO KNOW YOUR VEHICLE
The heated steering wheel control button is
located within the Uconnect system. You can
gain access to the control button through the
climate screen or the controls screen.
Press the heated steering wheel button
once to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
s t

eering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
t h

e heated steering wheel can be programmed
to come on during a remote start through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
MIRRORS
INSIDE DAY/NIGHT MIRROR — IF
E
QUIPPED
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
Headlight glare from vehicles behind you can be
r
e

duced by moving the small control under the
mirror to the night position (toward the rear of the
vehicle). The mirror should be adjusted while set
in the day position (toward the windshield).

NOTE:
A single ball joint mirror is provided in the
v e

hicle. It is a twist on mirror that has a fixed
position at the windshield. The mirror installs on
the windshield button with a counterclockwise
rotation and requires no tools for mounting.
The mirror head can be adjusted left and right
a n

d tilted up and down for various drivers.
The mirror should be adjusted to center on the
v i

ew through the rear window.

Adjusting Rearview Mirror

WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
u s

ing the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.

40 GETTING TO KNOW YOUR VEHICLE
ILLUMINATED VANITY MIRRORS — IF
E
QUIPPED
An illuminated vanity mirror is on each sun
visor. To use the mirror, rotate the sun visor
downward and swing the mirror cover upward.
The light will turn on automatically. Closing the
mirror cover will turn off the light.

Illuminated Vanity Mirror

Sun Visor “Slide-On-Rod” Feature — If
Equipped
The sun visor “Slide-On-Rod” feature allows for
additional flexibility in positioning the sun visor
to block out the sun.

1. Fold down the sun visor.

2
. U nclip the visor from the center clip. 3
. P
ull the sun visor toward the inside rearview
m
irror to extend it.
EXTERIOR LIGHTS
MULTIFUNCTION LEVER
The multifunction lever controls the operation
of the turn signals, headlight beam selection
and passing lights. The multifunction lever is
located on the left side of the steering column.

Multifunction Lever

HEADLIGHTS
The headlight switch is located on the left side
of the instrument panel. This switch controls the
operation of the headlights, parking lights, instrument panel lights, instrument panel light
dimming, interior lights and fog lights

(if equipped).

Headlight Switch

Rotate the headlight switch clockwise to the
f i

rst detent for parking lights and instrument
panel light operation. Rotate the headlight
switch to the second detent for headlight,
parking light and instrument panel light
operation.
1 — Auto
2 — Rotate Headlight Switch
3 — Push Fog Light
4 — Rotate Dimmer

44 GETTING TO KNOW YOUR VEHICLE
WIPERS AND WASHERS
The windshield wiper/washer control lever is
located on the left side of the steering column.

Windshield Wiper/Washer Lever

The front wipers are operated by rotating
a switch, located at the end of the lever.
For information on using the rear window wiper/
w a

sher, refer to “Rear Window Wiper/Washer”
in this section.
WINDSHIELD WIPER OPERATION
Rotate the end of the lever upward, to the
first detent past the intermittent settings for
l o

w-speed wiper operation. Rotate the end of
the lever upward to the second detent past the
intermittent settings for high-speed wiper
operation.

Front Wiper Control

NOTE:
The wipers will automatically return to the
“ p

ark” position if you place the ignition in
the OFF position while they are operating.
The wipers will resume operation when you
p l

ace the ignition in the ON position.
CAUTION!
Turn the windshield wipers off when driving
through an automatic car wash. Damage to
the windshield wipers may result if the
wiper control is left in any position other
than off.
In cold weather, always turn off the wiper
switch and allow the wipers to return to the
park position before turning off the engine.
If the wiper switch is left on and the wipers
freeze to the windshield, damage to the
wiper motor may occur when the vehicle is
restarted.
Always remove any buildup of snow that
prevents the windshield wiper blades from
returning to the off position. If the wind -
shield wiper control is turned off and the
b la

des cannot return to the off position,
damage to the wiper motor may occur.

46 GETTING TO KNOW YOUR VEHICLE
REAR WINDOW WIPER/WASHER
The rear window wiper/washer control is
located on the left side of the steering column.

Rear Wiper/Washer

Rotate the switch upward to the first
detent position for rear wiper
o p

eration.
Rotate the switch upward past the
first detent position to activate the
r e

ar washer. The washer pump will
continue to operate as long as the
switch is held. Upon release, the wiper will cycle
three times before returning to the set position.
Rear Wiper/Washer Control

If the rear wiper is operating when the ignition is
p l

aced in the OFF position, the wiper will
automatically return to the “park” position.
When the vehicle is restarted, the wiper will
resume function at whichever position the
switch is set at.
CAUTION!
Turn the windshield wipers off when driving
through an automatic car wash. Damage to
the windshield wipers may result if the
wiper control is left in any position other
than off.
In cold weather, always turn off the wiper
switch and allow the wipers to return to the
park position before turning off the engine.
If the wiper switch is left on and the wipers
freeze to the windshield, damage to the
wiper motor may occur when the vehicle is
restarted.
Always remove any buildup of snow that
prevents the windshield wiper blades from
returning to the off position. If the wind -
shield wiper control is turned off and the
b la

des cannot return to the off position,
damage to the wiper motor may occur.