2020 DODGE DURANGO service

276IN CASE OF EMERGENCY
RUN FLAT TIRES
SRT models are equipped with “run flat” tires.
Run flat tires allow the vehicle to be driven
approximately 50 miles (80 km) at 50 mph
(80 km/h). Tire service should be obtained to
avoid prolonged run flat feature usage.
JACK LOCATION
The scissor-type jack and tire changing tools are
located in rear cargo area, below the load floor.

Cargo Floor Handle Jack Storage Location

To remove, press down firmly on the tabs on the
jack storage cover.

Jack Storage Cover Tabs

Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the
jack and fall on you. You could be crushed.
Never put any part of your body under a
vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service
center where it can be raised on a lift.
Never start or run the engine while the
vehicle is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING! (Continued)WARNING!
Do not exceed 50 mph (80 km/h) if the “Tire
Pressure Monitoring Telltale Light” is
illuminated. Vehicle handling and braking
may be reduced. You could have a collision
and be severely or fatally injured.

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IN CASE OF EMERGENCY279
(Continued)
7. Pinch the three short and two long tubes to remove the protective plate from the steel
spare wheel.

Releasing Protective Plate

PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface as far from the edge of the roadway as
possible. Avoid icy or slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Turn OFF the ignition.
6. Block both the front and rear of the wheel
diagonally opposite the jacking position. For
example, if changing the driver’s front tire,
block the passenger’s rear wheel.

Wheel Blocked

NOTE:
Passengers should not remain in the vehicle
when the vehicle is being raised or lifted.
JACKING INSTRUCTIONS
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the
transmission in PARK.
Block the wheel diagonally opposite the
wheel to be raised.
Never start or run the engine with the
vehicle on a jack.
Do not let anyone sit in the vehicle when it
is on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
6

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282IN CASE OF EMERGENCY
9. Finish tightening the lug nuts. Push down on
the wrench while at the end of the handle
for increased leverage. Tighten the lug nuts
in a star pattern until each nut has been
tightened twice. Refer to “Wheel and Tire
Torque Specifications” in “Technical
Specifications” for proper lug nut torque. If
in doubt about the correct tightness, have
them checked with a torque wrench by an
authorized dealer or at a service station.
10. Push out the small center cap using the jack tool from inside the aluminum road wheel
and position the wheel behind the rear
bumper with the protective plate facing
outward.

Installing Protective Plate On Damaged Wheel
NOTE:
The plastic plate will prevent the road wheel
from being scratched when sliding it under the
vehicle.
11. Insert the two long tubes on the plastic
protective plate in the lug holes of the road
wheel. Push the end of the winch’s cable,
spring, steel sleeve and stamped cone
shape wheel plate though the road wheel
and protective plate.

Installing Winch

12. Slide the road wheel on the ground using the protective plate until it is directly under
the winch and between the rear bumper
and exhaust system heat shields. Raise the tire by turning the lug wrench on
the winch extension clockwise until it
clicks/ratchets three times to make sure
the cable is tight.

Wrench Rotation
Road Wheel Installed In Spare Location

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IN CASE OF EMERGENCY287
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase
the engine idle speed while preventing
vehicle motion with the brakes.
NOTE:
There are steps that you can take to slow down
an impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.
MANUAL PARK RELEASE
To move the vehicle in cases where the
transmission will not shift out of PARK (P) (such
as a depleted battery), a Manual Park Release
is available.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.
WARNING!
Always secure your vehicle by fully applying
the parking brake before activating the
Manual Park Release. In addition, you should
be seated in the driver’s seat with your foot
firmly on the brake pedal when activating the
Manual Park Release. Activating the Manual
Park Release will allow your vehicle to roll
away if it is not secured by the parking brake,
or by proper connection to a tow vehicle.
Activating the Manual Park Release on an
unsecured vehicle could lead to serious injury
or death for those in or around the vehicle.
6

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290IN CASE OF EMERGENCY
(Continued)
TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service. If the transmission and drivetrain are
operable, disabled vehicles may also be towed
as described under “Recreational Towing” in
“Starting And Operating”.
CAUTION!
Racing the engine or spinning the wheels
may lead to transmission overheating and
failure. Allow the engine to idle with the
transmission in NEUTRAL for at least one
minute after every five rocking-motion
cycles. This will minimize overheating and
reduce the risk of transmission failure
during prolonged efforts to free a stuck
vehicle.When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
CAUTION! (Continued)

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294
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — NON-SRT
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating
Conditions can cause the change oil message
to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check the tire inflation pressures and look
for unusual wear or damage
Check the fluid levels of the coolant reservoir,
brake master cylinder and fill as needed.
Check function of all interior and exterior
lights
MAINTENANCE PLAN — NON-SRT
Required Maintenance
Refer to the Maintenance Plans on the following
pages for required maintenance.

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SERVICING AND MAINTENANCE297
(Continued)
Inspect accessory drive belt tensioner
and pulley, replace if necessary. X
Change transfer case fluid. X
Replace PCV valve. X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an
accident.
WARNING! (Continued)
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298SERVICING AND MAINTENANCE
HEAVY DUTY USE OF THE VEHICLE
Change engine oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
SCHEDULED SERVICING – SRT
The Scheduled Maintenance services listed in
this manual must be done at the times or
mileages specified to protect your vehicle
warranty and ensure the best vehicle
performance and reliability. More frequent
maintenance may be needed for vehicles in
severe operating conditions, such as dusty
areas and very short trip driving. Inspection and
service should also be done anytime a
malfunction is suspected. The oil change indicator system will remind you
that it is time to take your vehicle in for
scheduled maintenance.
The instrument cluster display will display an
“Oil Change Required” message and a single
chime will sound, indicating that an oil change
is necessary.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Have your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
NOTE:
The oil change indicator message will not
monitor the time since the last oil change.
Change your vehicle's oil if it has been six
months since your last oil change, even if the
oil change indicator message is NOT illumi-
nated.
Change your engine oil more often if you drive
your vehicle off-road for an extended period
of time.
Under no circumstances should oil change
intervals exceed 6,000 miles (10,000 km) or
6 months, whichever comes first.
An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset by
referring to the steps described under
“Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further
information.

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