2020 DODGE DURANGO Owners Manual

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Android Auto™ is a feature of your Uconnect
system, and your Android™ 5.0 or higher
powered smartphone with a data plan, that
allows you to project your smartphone and a
number of its apps onto the touchscreen radio
display. Android Auto™ automatically brings you
useful information, and organizes it into simple
cards that appear just when they are needed.
Android Auto™ can be used with Google's
best-in-class speech technology, the steering
wheel controls, the knobs and buttons on your
radio faceplate, and the radio display’s
touchscreen to control many of your apps. To
use Android Auto™, follow the following
procedure:

1. Download the Android Auto™ app from the
Google Play store on your
Android™-powered smartphone.

2. Connect your Android™-powered smartphone to one of the media USB ports
in your vehicle. If the Android Auto™ app
was not downloaded, the first time you plug
your device in, the app will begin to
download. NOTE:
Be sure to use the factory-provided USB cable
that came with your phone, as aftermarket
cables may not work.
3. Once the device is connected and recognized, the “Phone” icon on the drag &
drop menu bar changes to the Android
Auto™ Icon.
Once Android Auto™ is up and running on your
Uconnect system, the following features can be
utilized using your smartphone’s data plan:
Google Maps™ for navigation
Google Play Music, Spotify, iHeart Radio, etc.
for music
Hands-free Calling and Texting for communi
-
cation
Hundred of compatible apps NOTE:
To use Android Auto™, make sure you are in an
area with cellular coverage. Android Auto™ may
use cellular data and your cellular coverage is
shown in the upper right corner of the radio
screen.

Signal Strength

NOTE:
Requires compatible smartphone running
Android™ 5.0 or higher and download app on
Google Play. Android™, Android Auto™ and
Google Play are trademarks of Google Inc.
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Android Auto™ Maps
Push and hold the VR button on the
steering wheel or tap the microphone
icon to ask Google to take you to a
desired destination by voice. You can
also touch the Navigation icon in Android Auto™
to access Google Maps™.
NOTE:
If the VR button is not held, and is only pushed,
the built-in Uconnect VR prompts you and any
navigation command said launches the built-in
Uconnect navigation system.
While using Android Auto™, Google Maps™
provides voice-guided:
Navigation
Live traffic information
Lane guidance
For further information, refer to
www.android.com/auto/ (US Residents) https:/
/www.android.com/intl/en_ca/auto (Canadian
Residents). For further information on the navigation
function, please refer to https://
support.google.com/android or https://
support.google.com/androidauto/.
Android Auto™ Music
Android Auto™ allows you to access
and stream your favorite music with
apps like Google Play Music,
iHeartRadio, and Spotify. Using your
smartphone’s data plan, you can stream
endless music on the road.
NOTE:
Music apps, playlists, and stations must be set
up on your smartphone prior to using Android
Auto™, for them to work with Android Auto™.
NOTE:
To see the metadata for the music playing
through Android Auto™, select the Uconnect
System’s media screen.
For further information refer to https://
support.google.com/androidauto. Android Auto™ Communication
With Android Auto™ connected, push
and hold the VR button on the
steering wheel to activate voice
recognition specific to the Android
Auto™. This will allow you to send and reply to
text messages, have incoming text messages
read out loud, and place and receive hands-free
calls.
Android Auto™ Apps
The Android Auto™ App will display all the
compatible apps that are available to use with
Android Auto™, every time it is launched. You
must have the compatible app downloaded,
and you must be signed in to the app for it to
work with Android Auto™.
Apple CarPlay® Integration
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Apple
CarPlay® features may or may not be available
in every region and/or language.

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Uconnect works seamlessly with Apple
CarPlay®, the smarter, more secure way to use
your iPhone® in the car, and stay focused on
the road. Use your Uconnect Touchscreen
display, the vehicle's knobs and controls, and
your voice with Siri to get access to Apple
Music®, Maps, Messages, and more.
To use Apple CarPlay®, make sure you are
using iPhone® 5 or later, have Siri enabled in
Settings, ensure your iPhone® is unlocked for
the very first connection only, and then use the
following procedure:

1. Connect your iPhone® to one of the media
USB ports in your vehicle.

NOTE:
Be sure to use the factory-provided Lightning
cable that came with your phone, as after -
market cables may not work. 2. Once the device is connected and recognized, the “Phone” icon on the drag &
drop menu bar changes to the Apple
CarPlay® Icon.

Apple CarPlay®

Once Apple CarPlay® is up and running on your
Uconnect system, the following features can be
utilized using your iPhone’s® data plan:
Phone
Music
Messages
Maps
NOTE:
To use Apple CarPlay® make sure that cellular
data is turned on, and that you are in an area
with cellular coverage. Your data and cellular
coverage is shown on the left side of the radio
screen.
NOTE:
Requires compatible iPhone®. See dealer for
phone compatibility. Data plan rates apply.
Vehicle user interface is a product of Apple®.
Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., regis -
tered in the US and other countries. Apple®
terms of use and privacy statements apply.
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Apple CarPlay® Phone
With Apple CarPlay®, push and hold
the VR button on the steering wheel to
activate a Siri voice recognition
session. You can also press and hold
the Home button within Apple CarPlay® to start
talking to Siri. This allows you to make calls or
listen to voice mail as you normally would using
Siri on your iPhone®.
NOTE:
Only temporarily pushing the VR button on the
steering wheel launches a built-in VR session,
not a Siri session, and it will not function with
Apple CarPlay®.
Apple CarPlay® Music
Apple CarPlay® allows you to access
all your artists, playlists, and music
from iTunes®. Using your iPhone’s®
data plan, you can also use select
third party audio apps including music, news,
sports, podcasts and more.
Apple CarPlay® Messages
Just like Phone, Apple CarPlay®
allows you to use Siri to send or reply
to text messages. Siri can also read incoming text messages, but
driver’s will not be able to read messages, as
everything is done via voice.
Apple CarPlay® Maps
To use your Apple® Maps for
navigation on your Uconnect system,
launch Apple CarPlay®, and push and
hold the VR button on the steering
wheel to use Siri to set your desired destination.
Alternatively, choose a nearby destination by
pressing Destinations and selecting a category,
by launching Siri from the destinations page, or
even by typing in a destination.
NOTE:
If the Voice Recognition (VR) button is not held,
and is only pushed, the built-in Uconnect VR
prompts you and any navigation command said
launches the built-in Uconnect navigation
system.
Apple CarPlay® Apps
To use a compatible app with Apple CarPlay®,
you must have the compatible app downloaded,
and you must be signed in to the app. Refer to http://www.apple.com/ios/carplay/
(US Residents) or https://www.apple.com/ca/
ios/carplay/
(Canadian Residents) to see the
latest list of available apps for Apple CarPlay®.
Android Auto™ And Apple CarPlay® Tips And
Tricks
AutoPlay
AutoPlay is a feature of the Uconnect system
that automatically begins playing music off of
the connected device, as soon as it is
connected. This feature can be turned on or off
in the Uconnect Settings, within the Audio
Settings category. Its default setting is on.
NOTE:
AutoPlay® is not supported by Android Auto™.

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Android Auto™ Automatic Bluetooth® Pairing
After connecting to Android Auto™ for the first
time and undergoing the setup procedure, the
smartphone will automatically pair to the
Uconnect system via Bluetooth® without any
setup required every time it is within range, if
Bluetooth® is turned on.
NOTE:
Android Auto™ features cannot be used with
Bluetooth®, a USB connection is required for its
use. Android Auto™ uses both Bluetooth® and
USB connections to function, and the
connected device will be unavailable to other
devices when connected using Android Auto™.
Multiple Devices Connecting To The Uconnect
System
It is possible to have multiple devices
connected to the Uconnect system. For
example, if using Android Auto™/Apple
CarPlay®, the connected device will be the one
that will be used to place hands-free phone calls
or send hands-free text messages. However,
another device can also be paired to the
Uconnect system, via Bluetooth®, as an audio
source, so the passenger can stream music. NOTE:
If using a Samsung device, every time it is
connected to a media USB, and there is
another device plugged in, you will need to
manually change the configuration of the
USB connection in order for the Samsung
device to send data.
The Uconnect 4 built-in media functions will
be unavailable when Android Auto™/Apple
CarPlay® are in use.
PHONE MODE
Overview

Uconnect 4 With 7-inch Display Radio Phone Menu

Uconnect Phone is a voice-activated,
hands-free, in-vehicle communications system.
Uconnect Phone allows you to dial a phone
number with your mobile phone.
1 — Favorite Contacts
2 — Mobile Phone Battery Life
3 — Currently Paired Mobile Phone
4 — Siri
5 — Mute Microphone
6 — Transfer To/From Uconnect System
7 — Conference Call*
8 — Phone Settings
9 — Text Messaging**
10 — Direct Dial Pad
11 — Recent Call Log
12 — Browse Phone Book Entries
13 — End Call
14 — Call/Redial/Hold
15 — Do Not Disturb
16 — Reply With Text Message
* — Conference Call feature only available on
Global System Mobile (GSM) mobile devices
** — Text messaging feature not available on all
mobile phones [requires Bluetooth® Message Ac
-
cess Profile (MAP) profile]
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Uconnect Phone supports the following
features:
Voice Activated Features
Hands-Free dialing via Voice (“Call John
Smith Mobile” or, “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free text message replying (Forward
one of 18 pre-defined SMS messages to
incoming calls/text messages).
Redialing last dialed numbers (“Redial”).
Calling back the last incoming call number
(“Call Back”).
Viewing call logs on screen (“Show incoming
calls,” “Show outgoing calls,” “Show missed
calls,” “Show recent calls”).
Searching contacts phone number (“Search
for John Smith Mobile”).
NOTE:
Examples of Voice Commands are provided
throughout this manual. For quick use, go to the
Voice Command Quick Reference Section. Screen Activated Features

Dialing via keypad using touchscreen.
Viewing and calling contacts from phone -
books displayed on the touchscreen.
Setting favorite contact phone numbers so
they are easily accessible on the main phone
screen.
Viewing and calling contacts from recent call
logs.
Reviewing your recent incoming SMS.
Listening to music on your Bluetooth® device
via the touchscreen.
Pairing up to 10 phones/audio devices for
easy access to connect to them quickly.
NOTE:
Your phone must be capable of SMS messaging
via Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted
through your vehicle’s audio system; the system
automatically mutes your radio when using the
Uconnect Phone. For Uconnect customer support:
US residents - visit UconnectPhone.com or
call:
877-855-8400
Canadian residents - (English) call:
800-465-2001
or (French) call:
800-387-9983
Visit UconnectPhone.com
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as
you enter or exit your vehicle and enables you to
mute the system's microphone for private
conversation.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology - the
global standard that enables different
electronic devices to connect to each other
without wires or a docking station, so Uconnect
Phone works no matter where you stow your
mobile phone (be it your purse, pocket, or
briefcase), as long as your phone is turned on
and has been paired to the vehicle's Uconnect
Phone. The Uconnect Phone allows up to
10 mobile phones or audio devices to be linked
to the system. Only one linked (or paired) mobile
phone and one audio device can be used with
the system at a time.
Uconnect Phone Button
The Uconnect Phone button on your steering
wheel is used to get into the phone mode and
make calls, show recent, incoming, outgoing
calls, view phonebook etc.
Uconnect Voice Command Button
The Uconnect Voice Command button on your
steering wheel is only used for “barge in” and
when you are already in a call and you want to
send tones or make another call. The button on your steering wheel is also used
to access the Voice Commands for the
Uconnect Voice Command features if your
vehicle is equipped. Please see the Uconnect
Voice Command section for direction on how to
use the button.
The Uconnect Phone is fully integrated with the
vehicle's audio system. The volume of the
Uconnect Phone can be adjusted either from
the radio volume control knob or from the
steering wheel radio control.
Phone Operation
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice
commands are required after most Uconnect
Phone prompts. There are two general methods
for how Voice Command works:

1. Say compound commands like “Call John
Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task. You will be prompted for a specific command
and then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile”, the following
compound command can be said: “Call John
Smith mobile.”
For each feature explanation in this section,
only the compound command form of the
voice command is given. You can also break
the commands into parts and say each part
of the command when you are asked for it.
For example, you can use the compound
command form voice command “Search for
John Smith,” or you can break the compound
command form into two voice commands:
“Search Contact” and when asked “John
Smith.” Please remember, the Uconnect
Phone works best when you talk in a normal
conversational tone, as if speaking to
someone sitting a few feet/meters away from
you.
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Natural Speech
Your Uconnect Phone Voice system uses a
Natural Language Voice Recognition (VR)
engine.
Natural speech allows the user to speak
commands in phrases or complete sentences.
The system filters out certain non-word
utterances and sounds such as “ah” and “eh.”
The system handles fill-in words such as “I
would like to.”
The system handles multiple inputs in the same
phrase or sentence such as “make a phone
call” and “to Kelly Smith”. For multiple inputs in
the same phrase or sentence, the system
identifies the topic or context and provides the
associated follow-up prompt such as “Who do
you want to call?” in the case where a phone
call was requested but the specific name was
not recognized.
The system utilizes continuous dialog; when the
system requires more information from the user
it will ask a question to which the user can
respond without pushing the Voice Command
button on your steering wheel. Help Command
If you need assistance at any prompt, or if you
want to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
simply push the Phone button (if active) on your
steering wheel and say a command or say
“Help.” All Uconnect Phone sessions begin with
a push of the VR button or the Phone button (if
active) on the radio control head.
Cancel Command
At any prompt, after the beep, you can say
“Cancel” and you will be returned to the main
menu.
You can also push the VR button or Phone
button (if active) on your steering wheel when
the system is listening for a command and be
returned to the main or previous menu.
Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must
pair your compatible Bluetooth®-enabled
mobile phone. Mobile phone pairing is the
process of establishing a wireless connection
between a cellular phone and the Uconnect
system.To complete the pairing process, you need to
reference your mobile phone Owner's Manual.
Please visit UconnectPhone.com for complete
mobile phone compatibility information.
NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK.

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button in the Menu Bar on the touchscreen.
NOTE:
If there are no phones currently connected with
the system, a pop-up will appear asking if you
would like to pair a mobile phone.
3. Select “Yes” to begin the pairing process.

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