2020 DODGE DURANGO Owners Manual

GETTING TO KNOW YOUR VEHICLE71
WINDOWS
POWER WINDOWS
The power window controls are located on the
driver's door trim panel. There is a single switch
on the front passenger door and rear passenger
doors which operate the front and rear
passenger door windows. The window controls
will operate only when the keyless push button
ignition is placed in the ON/RUN or ACC
position.

Power Window Switches

The power window switches remain active for
up to 10 minutes after the ignition has been
placed in the OFF position. Opening a vehicle
front door will cancel this feature.
Auto-Down
Both the driver and front passenger window
switches have an Auto-Down feature. Push the
window switch past the first detent, release,
and the window will go down automatically. To
cancel the Auto-Down movement, operate the
switch in either the up or down direction and
release the switch.
To open the window part way, push the switch to
the first detent and release it when you want the
window to stop.
WEATHER CONTROL
SETTINGS
Hot Weather And
Vehicle Interior Is Very Hot Set the mode control
to , on, and
blower on high. Roll
down the windows for a minute to flush out
the hot air. Adjust the
controls as needed to achieve comfort.
Warm Weather Turn on and set
the mode control to
the position.
Cool Sunny Operate in
position.
Cool & Humid Conditions Set the mode control
to and turn on to keep windows clear.
Cold Weather Set the mode control
to the position. If windshield fogging
starts to occur, move
the control to the position.
WARNING!
Never leave children unattended in a vehicle,
and do not let children play with power
windows. Do not leave the key fob in or near
the vehicle, or in a location accessible to
children, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go in
the ACC or ON/RUN mode. Occupants,
particularly unattended children, can become
entrapped by the windows while operating
the power window switches. Such entrapment
may result in serious injury or death.
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72GETTING TO KNOW YOUR VEHICLE
Auto-Up Feature With Anti-Pinch Protection
— Driver And Front Passenger Door Only
Lift the window switch fully upward to the
second detent, release, and the window will go
up automatically.
To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
To close the window part way, lift the window
switch to the first detent and release when you
want the window to stop.
NOTE:
If the window runs into any obstacle during
Auto-Up, it will reverse direction and then go
back down. Remove the obstacle and use the
window switch again to close the window. Any
impact due to rough road conditions may trigger
the auto reverse function unexpectedly during
Auto-Up. If this happens, pull the switch lightly
to the first detent and hold it to close the
window manually.
Reset Auto-Up
Should the Auto-Up feature stop working, the
window may need to be reset. To reset Auto-Up:

1. Make sure the door is fully closed.

2. Pull the window switch up to close the
window completely and continue to hold the
switch up for an additional two seconds
after the window is closed.
3. Push the window switch down firmly to the second detent to open the window
completely and continue to hold the switch
down for an additional two seconds after
the window is fully open.
Window Lockout Switch
The window lockout switch on the driver's door
trim panel allows you to disable the window
controls on the rear passenger doors. To
disable the window controls, push and release
the window lockout button (the indicator light
on the button will turn on). To enable the
window controls, push and release the window
lockout button again (the indicator light on the
button will turn back off).
Power Window Lockout Switch

WIND BUFFETING
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
buffeting occurs with the rear windows open,
open the front and rear windows together to
minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof
opening to minimize the buffeting or open any
window.
WARNING!
There is no auto-reverse protection when the
window is almost closed. Be sure to clear all
objects from the window before closing.

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GETTING TO KNOW YOUR VEHICLE73
POWER SUNROOF — IF EQUIPPED
The power sunroof switch is located between
the sun visors on the overhead console.

Power Sunroof Switch

OPENING SUNROOF
Express
Push the switch rearward and release it within
one-half second, the sunroof and sunshade will
open automatically and stop at full open
position. During Express Open operation any
other actuation of the sunroof switches will stop
the sunroof in a partially open position.
Manual Mode
Push and hold the switch rearward, the sunroof
and sunshade will open and automatically stop
at full open position. Releasing the switch while
the sunroof is in motion will stop the sunroof in
a partially open position.
Vent Open
Push and release the Vent switch within
one-half second and the sunroof will open to the
vent position. During Express Vent operation
any other actuation of the sunroof switches will
stop the sunroof operation.
WARNING!
Never leave children unattended in a
vehicle, or with access to an unlocked
vehicle. Never leave the key fob in or near
the vehicle, or in a location accessible to
children. Do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. Occupants,
particularly unattended children, can
become entrapped by the power sunroof
while operating the power sunroof switch.
Such entrapment may result in serious
injury or death.
In a collision, there is a greater risk of being
thrown from a vehicle with an open sunroof.
You could also be seriously injured or killed.
Always fasten your seat belt properly and
make sure all passengers are also properly
secured.
Do not allow small children to operate the
sunroof. Never allow your fingers, other
body parts, or any object, to project through
the sunroof opening. Injury may result.
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74GETTING TO KNOW YOUR VEHICLE
CLOSING SUNROOF
Express
Push the switch forward and release it within
one-half second and the sunroof will close
automatically from any position. During Express
Close operation any other actuation of the
sunroof switches will stop the sunroof in a
partially open position.
Manual Mode
Push and hold the switch forward and the
sunroof will close from any position and stop at
a full closed position. Releasing the switch while
the sunroof is in motion will stop the sunroof in
a partially open position.
WIND BUFFETING
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
buffeting occurs with the rear windows open,
then open the front and rear windows together
to minimize the buffeting. If the buffeting occurs with the sunroof open,
adjust the sunroof opening to minimize the
buffeting or open any window.
SUNSHADE OPERATION
The sunshade can be opened manually.
However, the sunshade will open automatically
as the sunroof opens.
NOTE:
The sunshade cannot be closed if the sunroof is
open.
PINCH PROTECT FEATURE
This feature will detect an obstruction in the
closing of the sunroof during the Express Close
operation. If an obstruction in the path of the
sunroof is detected, the sunroof will
automatically retract. Remove the obstruction if
this occurs.
NOTE:
If three consecutive sunroof close attempts
result in Pinch Protect reversals, Pinch Protect
will disable and the sunroof must be closed in
Manual Mode.
SUNROOF MAINTENANCE
Use only a non-abrasive cleaner and a soft cloth
to clean the glass panel. Periodically check for
and clear out any debris that may have
collected in the tracks.
IGNITION OFF OPERATION
NOTE:
The power sunroof switch can remain active
in Accessory Delay for up to approximately
10 minutes after the vehicle’s ignition is
placed to the OFF position. Opening either
front door will cancel this feature.
This feature is programmable using the Ucon
-
nect System. Refer to “Uconnect Settings” in
“Multimedia” for further information.WARNING!
There is no anti-pinch protection when the
sunroof is almost closed. To avoid personal
injury be sure to clear your arms, hands,
fingers and all objects from the top’s path
before closing.

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GETTING TO KNOW YOUR VEHICLE75
HOOD
OPENING THE HOOD
To open the hood, two latches must be
released.

1. Pull the release lever located underneath
the driver’s side of the instrument panel.

Hood Release

2. Reach under the hood from outside the vehicle, move the safety latch to the left and
lift the hood.
Safety Latch Location

CLOSING THE HOOD
LIFTGATE
POWER LIFTGATE — IF EQUIPPED
The power liftgate may be opened by
pushing the electronic liftgate release
(refer to “Keyless Enter-N-Go —
Passive Entry” located in this chapter)
or by pushing the liftgate button on the key fob.
Push the liftgate button on the key fob twice
within five seconds to open the power liftgate.
Once the liftgate is open, pushing the button
twice within five seconds a second time will
close the liftgate.WARNING!
Be sure the hood is fully latched before
driving your vehicle. If the hood is not fully
latched, it could open when the vehicle is in
motion and block your vision. Failure to follow
this warning could result in serious injury or
death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Lower hood to approximately
12 inches (30 cm) and drop the hood to
close. Make sure hood is fully closed for both
latches. Never drive vehicle unless hood is
fully closed, with both latches engaged.
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76GETTING TO KNOW YOUR VEHICLE
NOTE:
When using the liftgate button on the key fob
to open the liftgate while the vehicle is
locked, only the liftgate will unlock leaving
the other doors to remain locked. Closing the
liftgate will not re-lock the liftgate. The lock
button on the key fob, or the Passive Entry
lock button must be pushed to re-lock.
When using the Passive Entry button to open
the liftgate, and the vehicle doors unlock
(if “Unlock All Doors 1st Press” is selected in
the Passive Entry settings), the liftgate and
vehicle doors must be locked using the lock
button on the key fob, the Passive Entry lock
button, or the lock buttons on the interior
front door panels.
The power liftgate may also be opened or closed
by pushing the liftgate button located on the
front overhead console. If the liftgate is fully
open, the liftgate can be closed by pushing the
liftgate button located on left rear trim panel,
near the liftgate opening. If the liftgate is in
motion, pushing the liftgate button located on
left rear trim panel will reverse the liftgate. When the liftgate button on the key fob is
pushed two times, the turn signals will flash to
signal that the liftgate is opening or closing
(if "Flash Lamps with Lock" is enabled in the
Uconnect settings), and the liftgate chime will
be audible. Refer to "Uconnect Settings" in
"Multimedia” for further information.
NOTE:In the event of a power malfunction to the lift
-
gate, an emergency liftgate latch release can
be used to open the liftgate. The emergency
liftgate latch release can be accessed
through a snap-in cover located on the lift-
gate trim panel.
If liftgate is left open for an extended period
of time, the liftgate may need to be closed
manually to reset power liftgate functionality. NOTE:
The power liftgate buttons will not operate if
the vehicle is in gear or the vehicle speed is
above 0 mph (0 km/h).
The power liftgate will not operate in
temperatures below −22°F (−30°C) or
temperatures above 150°F (65°C). Be sure
to remove any buildup of snow or ice from the
liftgate before pushing any of the power lift
-
gate switches.
If anything obstructs the power liftgate while
it is closing or opening, the liftgate will auto -
matically reverse to the closed or open posi -
tion, provided it meets sufficient resistance.
There are also pinch sensors attached to the
side of the liftgate. Light pressure anywhere
along these strips will cause the liftgate to
return to the open position.
If the liftgate is not fully open, push the lift -
gate button on the key fob twice to operate
the liftgate.WARNING!
During power operation, personal injury or
cargo damage may occur. Ensure the liftgate
travel path is clear. Make sure the liftgate is
closed and latched before driving away.

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GETTING TO KNOW YOUR VEHICLE77
If the electronic liftgate release is pushed
while the power liftgate is closing, the liftgate
will reverse to the full open position.
If the electronic liftgate release is pushed
while the power liftgate is opening, the lift -
gate motor will disengage to allow manual
operation.
If the power liftgate encounters multiple
obstructions within the same cycle, the
system will automatically stop and the lift -
gate must be opened or closed manually.
CARGO AREA FEATURES
Cargo Storage
There is a removable storage bin located on the
left side of the rear cargo area.
Additional storage can be found in the load
floor. To access the lower storage, lift the
handle and raise the storage lid.

Load Floor Handle

Retractable Cargo Area Cover — If
Equipped
NOTE:
The purpose of this cover is for privacy, not to
secure loads. It will not prevent cargo from
shifting or protect passengers from loose cargo.
To cover the cargo area:

1. Grasp the cover at the center handle. Pull it over the cargo area.

2. Insert the pins on the ends of the cover into the slots in the pillar trim cover.
3. The liftgate may be opened with the cargo cover in place.
WARNING!
Driving with the liftgate open can allow
poisonous exhaust gases into your vehicle.
You and your passengers could be injured
by these fumes. Keep the liftgate closed
when you are operating the vehicle.
If you are required to drive with the liftgate
open, make sure that all windows are
closed, and the climate control blower
switch is set at high speed. Do not use the
recirculation mode.
WARNING!
In a collision, a loose cargo cover in the
vehicle could cause injury. It could fly around
in a sudden stop and strike someone in the
vehicle. Do not store the cargo cover on the
cargo floor or in the passenger compartment.
Remove the cover from the vehicle when
taken from its mounting. Do not store it in the
vehicle.
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78GETTING TO KNOW YOUR VEHICLE
(Continued)
(Continued)
Cargo Tie-Down Hooks
The cargo tie-downs, located on the cargo area
floor, should be used to safely secure loads
when the vehicle is moving.

Tie-Down Hooks

GARAGE DOOR OPENER — IF EQUIPPED
HomeLink® replaces up to three remote
controls (handheld transmitters) that operate
devices such as garage door openers,
motorized gates, lighting or home security
systems. The HomeLink® unit operates off your
vehicle’s battery.
The HomeLink® buttons, located on either the
overhead console, or sunvisor, designate the
three different HomeLink® channels.
WARNING!
Cargo tie-downs are not safe anchors for a
child seat tether strap. In a sudden stop or
accident, a tie-down could pull loose and
allow the child seat to come loose. A child
could be badly injured. Use only the
anchors provided for child seat tethers.
To help protect against personal injury,
passengers should not be seated in the
rear cargo area. The rear cargo space is
intended for load carrying purposes only,
not for passengers, who should sit in seats
and use seat belts.
The weight and position of cargo and
passengers can change the vehicle center of
gravity and vehicle handling. To avoid loss of
control resulting in personal injury, follow
these guidelines for loading your vehicle:
Do not carry loads that exceed the load
limits described on the label attached to
the left door or left door center pillar.
Always place cargo evenly on the cargo
floor. Put heavier objects as low and as far
forward as possible.
WARNING! (Continued)
Place as much cargo as possible in front of
the rear axle. Too much weight or improp -
erly placed weight over or behind the rear
axle can cause the vehicle to sway.
Do not pile luggage or cargo higher than the
top of the seatback. This could impair visi-
bility or become a dangerous projectile in a
sudden stop or accident.
WARNING! (Continued)

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