2020 DODGE DURANGO transmission

STARTING AND OPERATING199
SPORT MODE — IF EQUIPPED
Your vehicle is equipped with a Sport Mode
feature. This mode is a configuration set up for
typical enthusiast driving. The engine,
transmission, and steering systems are all set
to their SPORT settings. Sport Mode will provide
improved throttle response and modified
transmission shift points for an enhanced
driving experience, as well as greater amount of
steering feel. This mode may be activated and
deactivated by pushing the Sport button on the
instrument panel switch bank.
ALL-WHEEL DRIVE OPERATION
SINGLE-SPEED OPERATING
I
NSTRUCTIONS/PRECAUTIONS— IF
E
QUIPPED
This system contains a single-speed (HI range
only) transfer case, which provides convenient
full-time All-Wheel Drive (AWD). No driver
interaction is required. The Brake Traction
Control (BTC) System, which combines standard
ABS and Traction Control, provides resistance
to any wheel that is slipping to allow additional
torque transfer to wheels with traction. NOTE:
This system is not appropriate for conditions
where LOW range is recommended. Refer to
“Driving Tips” in this chapter for further informa-
tion.
ELECTRONICALLY SHIFTED TRANSFER
C
ASE (THREE-POSITION SWITCH) — IF
E
QUIPPED
This is an electronically shifted transfer case
and it is operated by the AWD Control Switch,
which is located on the center console.

AWD Control Switch (Three-Position)
This electronically shifted transfer case
provides three mode positions:
All-wheel drive automatic range (AWD AUTO)
All-wheel drive low range (LOW RANGE)
Neutral (NEUTRAL)
This electronically shifted transfer case is
designed to be driven in the AWD AUTO position
for normal street and highway conditions on dry
hard surfaced roads.
For variable driving conditions, the AWD AUTO
mode can be used. In this mode, the front axle
is engaged, but the vehicle's power is sent to
the rear wheels. All-wheel drive will be
automatically engaged when the vehicle senses
a loss of traction.
When additional traction is required, the
transfer case LOW RANGE position can be used
to lock the front and rear driveshafts together
forcing the front and rear wheels to rotate at the
same speed. This is accomplished by rotating
the AWD Control Switch to the desired position.
Refer to “Shifting Procedure” for specific
shifting instructions.
5

20_WD_OM_EN_USC_t.book Page 199

STARTING AND OPERATING201
For additional information on the appropriate
use of each transfer case mode position, see
the information below:
AWD Auto
All-Wheel Drive Auto Range – This range sends
power to the rear wheels. The all-wheel drive
system will be automatically engaged when the
vehicle senses a loss of traction. Additional
traction for varying road conditions.
LOW Range
All-Wheel Drive Low Range – This range
provides low speed all-wheel drive. Locks the
front and rear driveshafts together forcing the
front and rear wheels to rotate at the same
speed. Additional traction and maximum pulling
power for loose, slippery road surfaces only. Do
not exceed 25 mph (40 km/h).
NEUTRAL (N)
This range disengages both the front and rear
driveshafts from the powertrain. To be used for
flat towing behind another vehicle. Refer to
“Recreational Towing” in this chapter for further
information.
SHIFTING PROCEDURE
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi -
cator light for the previous position will
remain on and the newly selected position
indicator light will continue to flash until all
the requirements for the selected position
have been met. To retry a shift: return the control switch back
to the original position, make certain all shift
requirements have been met, wait five
seconds and try the shift again.
If all the requirements to select a new
transfer case position have been met, the
current position indicator light will turn off,
the selected position indicator light will flash
until the transfer case completes the shift.
When the shift is complete, the position indi
-
cator light for the selected position will stop
flashing and remain on.
AWD Auto To Low Range
NOTE:
When shifting into or out of LOW RANGE some
gear noise may be heard. This noise is normal
and is not detrimental to the vehicle or occu -
pants.
Shifting can be performed with the vehicle
rolling 2 to 3 mph (3 to 5 km/h) or completely
stopped. Use either of the following procedures:
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL position without first
fully engaging the parking brake. The transfer
case NEUTRAL position disengages both the
front and rear drive shafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
5

20_WD_OM_EN_USC_t.book Page 201

202STARTING AND OPERATING
Preferred Procedure

1. With the engine running, slow the vehicle
to 2 to 3 mph (3 to 5 km/h).

2. Shift the transmission into NEUTRAL.
3. While still rolling, rotate the AWD control switch to the desired position.
4. After the desired position indicator light is on (not flashing), shift the transmission
back into gear.
Alternate Procedure

1. Bring the vehicle to complete stop.

2. With the ignition in ON/RUN position and engine running, shift the transmission to
NEUTRAL.
3. Rotate the AWD control switch to the desired position.
4. After the desired position indicator light is on (not flashing), shift the transmission
back into gear. NOTE:
If steps 1 or 2 of either the Preferred or Alter
-
nate Procedure are not satisfied prior to
attempting the shift or if they no longer are
being met while the shift attempt is in
process, the desired position indicator light
will flash continuously while the original posi -
tion indicator light is on, until all require -
ments have been met.
The ignition switch must be in the ON/RUN
position for a shift to take place and for the
position indicator lights to be operable. If the
ignition switch is not in the ON/RUN position,
then the shift will not take place and no posi -
tion indicator lights will be on or flashing.
NEUTRAL Shift Procedure
For information regarding the transfer case
NEUTRAL (N) shift procedure, refer to “Shifting
Into NEUTRAL (N)” in “Recreational Towing” in
this chapter.
FUEL SAVER TECHNOLOGY 5.7L/6.4L ONLY
— IF EQUIPPED
This feature offers improved fuel economy by
shutting off four of the engine's eight cylinders
during light load and cruise conditions. The
system is automatic with no driver inputs or
additional driving skills required.
NOTE:
This system may take some time to return to full
functionality after a battery disconnect.
POWER STEERING
The electric power steering system will give you
good vehicle response and increased ease of
maneuverability in tight spaces. The system will
vary its assist to provide light efforts while
parking and good feel while driving. If the
electric steering system experiences a fault that
prevents it from providing assist, you will still
have the ability to steer the vehicle manually.

20_WD_OM_EN_USC_t.book Page 202

204STARTING AND OPERATING
The engine will shut down, the tachometer will
move to the zero position and the Stop/Start
telltale will illuminate indicating you are in
Autostop. Customer settings will be maintained
upon return to an engine running condition.
Refer to the “Stop/Start System” in the
“Starting And Operating” section for further
information.
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check
many safety and comfort conditions to see if
they are fulfilled. Detailed information about the
operation of the Stop/Start system may be
viewed in the instrument cluster display Stop/
Start Screen. In the following situations, the
engine will not stop:
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low.
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
HVAC is set to full defrost mode at a high
blower speed.
HVAC set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient
pressure.
Other Factors Which Can Inhibit Autostop
Include:
Accelerator pedal input.
Engine temp too high.
5 mph (8 km/h) threshold not achieved from
previous Autostop.
Steering angle beyond threshold.
ACC is on and speed is set. It may be possible for the vehicle to be driven
several times without the Stop/Start system
going into a STOP/START READY state under
more extreme conditions of the items listed
above.
TO START THE ENGINE WHILE IN
A
UTOSTOP MODE
While in a forward gear, the engine will start
when the brake pedal is released or the throttle
pedal is depressed. The transmission will
automatically re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop Mode:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low.

20_WD_OM_EN_USC_t.book Page 204

STARTING AND OPERATING207
Metric Speed (km/h)
Pushing the SET (+) button once will result in
a 1 km/h increase in set speed. Each subse -
quent tap of the button results in an increase
of 1 km/h.
If the button is continually pushed, the set
speed will continue to increase until the
button is released, then the new set speed
will be established.
To Decrease Speed
When the Speed Control is set, you can
decrease speed by pushing the SET (-) button.
The driver's preferred units can be selected
through the instrument cluster display. Refer to
“Getting To Know Your Instrument Panel” for
more information. The speed decrement shown
is dependent on the chosen speed unit of U.S.
(mph) or Metric (km/h):
U.S. Speed (mph)
Pushing the SET (-) button once will result in
a 1 mph decrease in set speed. Each subse -
quent tap of the button results in a decrease
of 1 mph.
If the button is continually pushed, the set
speed will continue to decrease until the
button is released, then the new set speed
will be established.
Metric Speed (km/h)
Pushing the SET (-) button once will result in
a 1 km/h decrease in set speed. Each subse -
quent tap of the button results in a decrease
of 1 km/h.
If the button is continually pushed, the set
speed will continue to decrease until the
button is released, then the new set speed
will be established.
TO ACCELERATE FOR PASSING
Press the accelerator as you would normally.
When the pedal is released, the vehicle will
return to the set speed.
Using Speed Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
NOTE:
The Speed Control system maintains speed up
and down hills. A slight speed change on
moderate hills is normal. On steep hills, a greater speed loss or gain may
occur so it may be preferable to drive without
Speed Control.
TO RESUME SPEED
To resume a previously set speed, push the RES
button and release. Resume can be used at any
speed above 20 mph (32 km/h).
TO DEACTIVATE
A soft tap on the brake pedal, pushing the CANC
button, or normal brake pressure while slowing
the vehicle will deactivate the Speed Control
without erasing the set speed from memory.
Pushing the on/off button or placing the ignition
in the OFF position, erases the set speed from
memory.
WARNING!
Speed Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the
conditions, and you could lose control and
have an accident. Do not use Speed Control
in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
5

20_WD_OM_EN_USC_t.book Page 207

210STARTING AND OPERATING
ACTIVATING ADAPTIVE CRUISE CONTROL
(ACC)
You can only engage ACC if the vehicle speed is
above 0 mph (0 km/h).
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster displays “ACC
Ready.”
When the system is off, the instrument cluster
displays “Adaptive Cruise Control (ACC) Off.”
NOTE:
You cannot engage ACC under the following
conditions:
When in Four-Wheel Drive Low
When you apply the brakes
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is outside of the
speed range
When the brakes are overheated
When the driver’s door is open at low speeds
When the driver’s seat belt is unbuckled at
low speeds
ESC Full Off mode is active
TO ACTIVATE/DEACTIVATE
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster displays “ACC Ready.”

Adaptive Cruise Control Ready

To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button
again. At this time, the system will turn off and
the instrument cluster displays “Adaptive Cruise
Control (ACC) Off.”
Adaptive Cruise Control Off

TO SET A DESIRED ACC SPEED
When the vehicle reaches the speed desired,
push the SET
(+) button or the SET (-) button
and release. The instrument cluster display will
display the set speed.
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it
to go faster than you want. You could lose
control and have a collision. Always leave the
system off when you are not using it.

20_WD_OM_EN_USC_t.book Page 210

STARTING AND OPERATING221
To Cancel
The following conditions will cancel the Normal
(Fixed Speed) Cruise Control without clearing
the memory:
The brake pedal is applied.
The CANC button is pushed.
The Electronic Stability Control/Traction
Control System (ESC/TCS) activates.
The vehicle parking brake is applied.
The braking temperature exceeds normal
range (overheated).
The gear selector is removed from the DRIVE
position.
The driver switches ESC to Full Off mode.
To Resume Speed
To resume a previously set speed, push the RES
button and release. Resume can be used at any
speed above 20 mph (32 km/h).
To Turn Off
The system will turn off and erase the set speed
in memory if:
The Normal (Fixed Speed) Cruise Control on/
off button is pushed.
The ignition is placed in the OFF position.
The Adaptive Cruise Control (ACC) on/off
button is pushed.
PARKSENSE REAR PARK ASSIST — IF
EQUIPPED
The ParkSense Rear Park Assist system
provides visual and audible indications of the
distance between the rear fascia and a
detected obstacle when backing up (e.g. during
a parking maneuver). If your vehicle is equipped
with an automatic transmission, the vehicle
brakes may be automatically applied and
released when performing a reverse parking
maneuver if the system detects a possible
collision with an obstacle.
NOTE:
The driver can disable the automatic braking
function by turning ParkSense off via the
ParkSense switch. The driver can also over -
ride automatic braking by changing the gear
or by pressing the gas pedal over 90% of its
capacity during the braking event.
Automatic brakes are not available if the
vehicle is in 4WD Low.
Automatic brakes will not be available if there
is a faulted condition detected with the Park -
Sense Park Assist system or the Braking
System Module.
The automatic braking function may only be
applied if the vehicle deceleration is not
enough to avoid colliding with a detected
obstacle.
The automatic braking function may not be
applied fast enough for obstacles that move
toward the rear of the vehicle from the left
and/or right sides.
The automatic braking function can be
enabled/disabled from the
Customer-Programmable Features section of
the Uconnect System.
ParkSense will retain its last known configu -
ration state for the automatic braking func -
tion through ignition cycles.
The automatic braking function is intended to
assist the driver in avoiding possible collisions
with detected obstacles when backing up in
REVERSE gear.
5

20_WD_OM_EN_USC_t.book Page 221

STARTING AND OPERATING227
PARKSENSE FRONT AND REAR PARK ASSIST
— IF EQUIPPED
The ParkSense Park Assist system provides
visual and audible indications of the distance
between the rear and/or front fascia and a
detected obstacle when backing up or moving
forward (e.g. during a parking maneuver). If your vehicle is equipped with an automatic
transmission, the vehicle brakes may be
automatically applied and released when
performing a reverse parking maneuver if the
system detects a possible collision with an
obstacle.
NOTE:
The driver can disable the automatic braking
function by turning ParkSense off via the
ParkSense switch. The driver can also over
-
ride automatic braking by changing the gear
or by pressing the gas pedal over 90% of its
capacity during the braking event.
Automatic brakes are not available if the
vehicle is in 4WD Low.
Automatic brakes will not be available if there
is a faulted condition detected with the Park -
Sense Park Assist system or the Braking
System Module.
The automatic braking function may only be
applied if the vehicle deceleration is not
enough to avoid colliding with a detected
obstacle.
The automatic braking function may not be
applied fast enough for obstacles that move
toward the rear of the vehicle from the left
and/or right sides.
The automatic braking function can be
enabled/disabled from the Customer
Programmable Features section of the Ucon -
nect System.
ParkSense will retain its last known configu -
ration state for the automatic braking func -
tion through ignition cycles.
The automatic braking function is intended to
assist the driver in avoiding possible collisions
with detected obstacles when backing up in
REVERSE gear.
NOTE:
The driver is always responsible for
controlling the vehicle.
The system is designed to assist the driver
and not to substitute the driver.
The driver must stay in full control of the
vehicle's acceleration and braking and is
responsible for the vehicle's movements.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
5

20_WD_OM_EN_USC_t.book Page 227