2020 CITROEN RELAY warning

12
Instruments
Check the engine coolant level regularly.
For more information on Checking
levels, refer to the corresponding section.
AdBlue® fluid ange
indicators
Once the AdBlue® tank is on reserve or after
detection of a fault with the SCR emissions
control system, when the ignition is switched on,
an indicator displays an estimate of the distance
that can be travelled before engine starting is
prevented.
In the event of a simultaneous system fault and
low AdBlue
® level, the shortest-range figure is
the one displayed.
In the event of the risk of non-starting
related to a lack ofAdBlue®
The engine start prevention system
required by regulations is activated
automatically once theAdBlue
® tank is empty.
Range greater than 1,500 miles (2,400 km)
When switching on the ignition, there is no
automatic display of range in the instrument
panel.
Range between 1,500 and 375 miles (2,400
and 600 km)
Once the 1,500 miles (2,400 km)
threshold is reached, this indicator
flashes, accompanied by a temporary message
indicating the driving autonomy expressed in
miles or kilometres before the starting of the
engine is blocked.
Each time the ignition is switched on, the alert
will be accompanied by an audible signal.
The reserve level has been reached; it is
recommended that you top up as soon as
possible.
Range less than 372 miles (600 km)
Once the 372 miles (600 km) threshold is
reached, this indicator flashes,
accompanied by a message indicating the
driving autonomy expressed in miles or
kilometres before the starting of the engine is
blocked.
The alert will be repeated with update of the
remaining range at each increment of 31 miles
(50 km) travelled.
Each time the ignition is switched on, the alert
will be accompanied by an audible signal.
It is imperative to top up as soon as possible
before the tank empties completely. Otherwise
you will not be able to restart the vehicle.
Breakdown related to a lack of AdBlue
®
0 km range reached: the AdBlue® tank is empty.
The regulatory device prevents the engine from
starting.
Unless the AdBlue
® is topped up in the
special additive tank, the vehicle will remain
immobilised.
To be able to restart the engine, you must top up with at least 4 litres of
AdBlue®. You can also call a CITROËN dealer
or a qualified workshop for the top-up
required.
For more information on AdBlue®
(BlueHDi engines) and, in particular
topping up, refer to the corresponding section.
In the event of a fault with the SCR
emissions control system
Detection
The self-diagnostic warning lamp comes
on.
Every time the ignition is switched on, the
emissions fault is confirmed by an audible signal
and a message.
If it is a temporary fault, the alert disappears
as soon as the exhaust emissions return to the
levels required by the standard.
However, if the warning lamp is still on
after 30 miles (50 km) of driving, the fault
is confirmed.
An engine start prevention system will be
activated automatically after 250 miles (400
km) travelled following this confirmation.
See a CITROËN dealer or a qualified
workshop as soon as possible.

16
Instruments

Menu…
Press...Sub-menu... Press...Select... Validate
and exit Allows you to...
10 Languages
List of available
languages Choose the display
language.
11 Volume of
announcements
(Buzz)
IncreaseIncrease / Decrease the
volume of announcements
or of the warning audible
signal.
Decrease

Menu…
Press... Sub-menu... Press...Select... Validate
and exit Allows you to...
12 Service
Service (miles/
km before
service) Display the remaining miles
/ kilometres to be travelled
before the next service.
Oil change
(miles/km
before oil
change) Display the remaining miles
/ kilometres to be travelled
before the next oil change.
13 Daytime running
lamps
ON Activate / Deactivate the
daytime running lamps.
OFF
14 Automatic main
beam headlamps
ON Activate / Deactivate
the automatic main beam
headlamps.
OFF

24
Access
Opening
From outside

► Pull the handle towards you and then pull the
lever to open the left-hand door.
The two doors open to 96°.
From inside

► Pull the handle located on the door panel
towards you, then push to open the right-hand
door.
► Push the lever to open the left-hand door.
Do not drive with the rear door open.
Opening to 180°
If the vehicle is so equipped, a retractable check
strap system allows the opening to be increased
from 96° to 180°.


► Press the button located on the door panel to
extend the angle of the door.
The check strap will engage again automatically
on closing.
Closing
► To close, start with the left-hand door, then
close the right-hand door.
Alarm
System which protects and provides a deterrent
against theft and break-ins. If your vehicle is
so equipped, it provides the following types of
monitoring:
- Perimeter monitoring
the system ensures exterior perimeter protection
by detectors on the openings (doors, boot,
bonnet) and in the electrical power supply,
- Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
Activation
► Switch off the ignition and exit the vehicle.► Press this button of the remote
control.
The protections are active after a few seconds.
Triggering of the alarm
This is signalled by the siren sounding and
flashing of the direction indicators for thirty
seconds.
The alarm then returns to monitoring mode but the triggering event is stored
and is indicated by illumination of the electronic
immobiliser warning lamp for about 10 seconds
when the ignition is switched on.
The alarm is also triggered after interruption of
the electrical supply and when it is reconnected.
Deactivation using the
remote control
► Press this button.
The standby mode is deactivated when the
vehicle is unlocked.

25
Access
2- Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
Activation
► Switch off the ignition and exit the vehicle.► Press this button of the remote
control.
The protections are active after a few seconds.
Triggering of the alarm
This is signalled by the siren sounding and
flashing of the direction indicators for thirty
seconds.
The alarm then returns to monitoring mode but the triggering event is stored
and is indicated by illumination of the electronic
immobiliser warning lamp for about 10 seconds
when the ignition is switched on.
The alarm is also triggered after interruption of
the electrical supply and when it is reconnected.
Deactivation using the
remote control
► Press this button.
The standby mode is deactivated when the
vehicle is unlocked.
Deactivating the anti-tilt
monitoring
(Depending on engine)► Press this button to deactivate the
protection (e.g. when towing the vehicle
with the alarm on).
The protection remains active until the central
opening of the doors.
Failure of the remote control
► Unlock the doors using the key in the lock;
the alarm goes off.
► Turn the ignition on; the identification of the
key code will turn off the alarm.
Locking the doors using the key in the
lock does not activate the alarm.
To deactivate the siren quickly
following a false alarm:
► switch on the ignition, recognition of the
key code stops the alarm,
► press the unlocking button (cab and key)
on the remote control.
To avoid setting the alarm, when washing the
vehicle for example, lock the vehicle using
the key.
Unlocking the vehicle using the remote
control deactivates the siren automatically.
Electric windows

A. Driver electric window
B. Passenger electric window
Manual operation
► To open or close the window, press or
pull switch A/B without passing its point of
resistance. The window stops when the switch
is released.
Automatic operation
► To open or close the window, press or pull
switch A past its point of resistance: the window
opens or closes completely when the switch is
released. Operating the switch again stops the
movement of the window.

37
Ease of use and comfort
3Delayed starting of the
heating system
The start time can be programmed between 1
minute and 24 hours in advance.
You can memorise up to three different start
times, but only programme a single delayed
start.
To perform a daily start at a fixed time, reprogramme the memorised time each
day.
► Press button 3; the screen comes on.
The - -:- - symbol or the previous memorised
time and the corresponding preset number (1, 2
or 3) are displayed for 10 seconds.
To recall the other preset times, press button 3 several times before the end of
the 10 seconds.
Within 10 seconds, press one of the buttons 1 to
select the desired start time.
The memorisation is confirmed by the
disappearance of the start time, the display of
the preset number (1, 2 or 3) and the lighting of
the screen.
By default, preset times are already
memorised in the system (1 = 06:00, 2 =
16:00, 3 = 22:00). Any change cancels and
replaces the previous preset time.
If the battery is disconnected, the default
preset times will be restored.
Cancelling the programming
► To delete the programmed start time, briefly
press button 3.
The lighting of the screen and the preset number
(1, 2 or 3) go off.
Recalling one of the preset
start times
► Press button 3 as many times as necessary
until the number corresponding to the desired
preset start time (1, 2 or 3) appears.
After ten seconds, the time disappears but
remains memorised while the corresponding
number (1, 2 or 3) and the screen remain on.
Setting the operating
duration
The operating duration can be set between 10
and 60 minutes.
► Press and hold button 3.
► Press simultaneously one of the buttons 1.
The time and the time setting indicator lamp light
up.
► Press and hold button 3 again.
► Press simultaneously one of the buttons 1
again.
The programmed operating duration is displayed
and the heating or ventilation cycle indicator
lamp flashes.
► Set the duration by pressing one of the
buttons 1.
The memorisation is confirmed by the
disappearance of the duration on the screen or
by pressing button 3 again.
Switching the heating off
In the event of a delayed start, the heating
switches off automatically at the end of the
programmed duration.
► In the event of an immediate start, press
button 2 again to switch it off manually.
The heating cycle indicator lamp and the screen
switch off.
Have the additional heating checked at
least once a year at the beginning of
winter. Maintenance and repairs should only
be carried out by a CITROËN dealer or a
qualified workshop.
Use only genuine replacement parts.
To avoid the risks of poisoning or asphyxia, the additional heating must not
be used, even for short periods, in a closed
environment such as a garage or workshop
which are not equipped with an exhaust gas
extraction system.
The additional heating switches off when the
battery voltage is low, so as to allow engine
starting.
The additional heating is fed by the vehicle's
fuel tank. Ensure that the low fuel warning
lamp is not on.

51
Safety
5General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For all work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a CITROËN dealer is able to
provide.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or
accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
– As a safety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents). The Manufacturer cannot
be held responsible if this advice is not
followed.
– Any modification or adaptation not intended
or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
http://service.citroen.com/ACddb/ website.
Hazard warning lamps



► Pressing the red button causes all the
direction indicators to flash.
They can operate with the ignition off.
Horn

► Press the central part of the steering wheel.

52
Safety
Dynamic stability control
(DSC)
Switching on
The DSC system is activated automatically every
time the vehicle is started.
It comes into operation in the event of a grip or
trajectory problem.
This is indicated by the flashing of this warning lamp on the instrument panel.
Deactivation
This system cannot be deactivated by the driver.
Malfunction
The lighting of this warning lamp, accompanied by an audible signal and
confirmed by a message on the instrument panel
display, indicates a malfunction of the DSC
system.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Anti-slip regulation (ASR)
Deactivation / Reactivation
The ASR system is activated automatically every
time the vehicle is started.
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
Electronic stability control
(ESC)
Electronic stability control (ESC: Electronic
Stability Control) integrating the following
systems:
– anti-lock braking system (ABS) and electronic
brake force distribution (EBFD),
– emergency braking assistance (EBA),
– wheel anti-slip regulation (ASR) or traction
control,
– dynamic stability control (DSC).
Definitions
Anti-lock braking system (ABS) and
Electronic brake force distribution
(EBFD)
This system improves the stability and handling
of your vehicle when braking and contributes
towards improved control on bends, in particular
on poor or slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
Emergency braking assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance. It is triggered in relation to the speed at which
the brake pedal is depressed. The effect of this
is a reduction in the resistance of the pedal and
an increase in braking efficiency.
Anti-slip regulation (ASR)
The ASR system (also known as Traction
Control) optimises traction in order to limit
wheel slip, by acting on the brakes of the driving
wheels and on the engine. It also improves the
directional stability of the vehicle on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path followed
by the vehicle and that required by the driver, the
DSC monitors each wheel and automatically acts
on the brake of one or more wheels and on the
engine to return the vehicle to the required path,
within the limits of the laws of physics.
Anti-lock braking system (ABS) and electronic brake
force distribution (EBD)
If this warning lamp comes on,
accompanied by an audible signal and a
message in an instrument panel screen, it
indicates a fault with the anti-lock braking system
(ABS) which could result in loss of control of the
vehicle when braking.
If these warning lamps come on,
accompanied by a message in the
instrument panel screen, it indicates a fault with
the electronic brake force distribution (EBFD)
system which could result in loss of control of the
vehicle when braking.
You must stop as soon as it is safe to do so.
In both cases, contact a CITROËN dealer or a
qualified workshop.
For maximum braking efficiency, a
bedding-in period of around 300 miles
(500 kilometres) is needed. During this
period, it is advisable to avoid any sudden,
repeated and prolonged braking.
The ABS does not provide shorter braking distances. On very slippery
surfaces (ice, oil, etc.) the ABS may extend
braking distances.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
For emergency braking, press the
brake pedal very hard and do not
release it, even on a slipper surface; you
will then be able to continue steering the
vehicle to avoid an obstacle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.

53
Safety
5Dynamic stability control
(DSC)
Switching on
The DSC system is activated automatically every
time the vehicle is started.
It comes into operation in the event of a grip or
trajectory problem.
This is indicated by the flashing of this warning lamp on the instrument panel.
Deactivation
This system cannot be deactivated by the driver.
Malfunction
The lighting of this warning lamp, accompanied by an audible signal and
confirmed by a message on the instrument panel
display, indicates a malfunction of the DSC
system.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Anti-slip regulation (ASR)
Deactivation / Reactivation
The ASR system is activated automatically every
time the vehicle is started.
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
the ASR system, so that the wheels can turn
freely and regain grip.
Reactivate the system as soon as the level of
grip permits.



ASR

► Press this button to deactivate / reactivate the
function.
The illumination of the button indicator lamp,
accompanied by a message on the instrument
panel display screen, indicates that the ASR
system is deactivated.
The ASR system is automatically reactivated
every time the ignition is switched off
Malfunction
The lighting of this warning lamp, accompanied by an audible signal and
confirmed by a message on the instrument panel
display, indicates a malfunction of the ASR
system.
Have the system checked by a CITROËN dealer
or a qualified workshop.
ASR / DSC
These systems offer increased safety in
normal driving, but they should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
The correct operation of these systems
depends on observation of the manufacturer's
recommendations regarding as much
the wheels (tyres and rims), braking and
electronic components as the assembly and
repair procedures used by CITROËN dealers.
To benefit in full from the effectiveness
of these systems in wintry conditions,
the vehicle must be fitted with four snow
tyres, allowing the vehicle to retain neutral
behaviour on the road.
Intelligent Traction Control
Traction assistance system on roads with low
grip (snow, ice, mud, etc.).
This system makes it possible to detect the
situations of precarious grip which can make the
starting and the progress of the vehicle difficult.
In these situations, the Intelligent Traction
Control system overrides the ASR system by
transferring the driving force to the wheel with
the greatest contact with the ground to optimise
traction and trajectory tracking.