2020 CITROEN RELAY Auto locking

18
Instruments
Touch screen audio and telematics system


This audio system control panel, located in the
centre of the dashboard, gives access to menus
in order to customise some equipment.
The corresponding information is displayed in
the touch screen.
It is available in 9 languages: German, English,
Spanish, French, Italian, Dutch, Polish,
Portuguese and Turkish.
For safety reasons, some menus are only
accessible with the ignition off.
Provides access to the “Settings” menu.
Allows you to scroll up in a menu or
increase a value.
Allows you to scroll down in a menu or decrease a value.
"Settings" menu
1. "Display"
2. "Voice commands"
3. “Clock and Date”
4. "Safety/Assistance"
5. “Lights”
6. “Doors & locking”
7. "Audio"
8. "Telephone/Bluetooth"
9. “Radio setting”
10. "Restore Settings" to return to the
manufacturer’s default settings.
11 . “Delete pers. data“ to delete all your
personal data, related to the Bluetooth
equipment, in the audio system.
For more information on audio,
telephone, radio and navigation, refer to
the corresponding sections.
The settings in sub-menus 4, 5 and 6
vary depending on the equipment
installed on the vehicle.
From the "Display" sub-menu, it is possible to:
– select "Languages" and choose one of the
languages mentioned above,
– select "Unit of measurement" and set the
consumption (mpg, l/100 km), distances (miles,
km) and temperature (°F, °C), –
select "Trip B display" to activate or deactivate
trip B of the trip computer (On, Off).
From the "Safety/Assistance" sub-menu, it is
possible to:
– select "Parkview Camera", then "Reversing
camera" to activate or deactivate its use (On,
Off),
– select “Parkview Camera", then "Camera
delay" to activate or deactivate the maintaining
of the display for 10 seconds or up to 11 mph (18
km/h) (On, Off),
– select "Traffic Sign" to activate or deactivate
its use (On, Off),
– select "Passenger airbag" to activate or
deactivate its use (On, Off).
From the "Lights" sub-menu, it is possible to:
– select "Daytime running lamps" to activate or
deactivate their use (On, Off),
– select "Auto. main beam headlamps" to
activate or deactivate its use (On, Off),
– select "Headlamp sensor" to adjust its
sensitivity (1, 2, 3).
From the "Doors & locking" sub-menu, it is
possible to:
– select "Autoclose" to activate or deactivate its
use (On, Off).
Setting the date and time
Using the MODE control panel
► Press the “MODE” button.

22
Access
Type of keyUnlocking the cabLocking the doorsUnlocking the rear doors
Direction indicators 2 flashes.1 flash.2 flashes.
Central locking control indicator
lamp on the dashboard Off.
Fixed for approximately 3
seconds, then flashing. Flashing.
Using the key in the driver's door lock does not activate/deactivate the alarm.
Locking/Unlocking from
inside
Cab and loading area



► Press this button to lock/unlock the cab doors
and the loading area.
The doors can still be opened from the inside.
If one of the doors is open or not properly
closed, central locking does not work.
The control indicator lamp:
– comes on when the doors are locked and from
when the ignition is switched on,
– then flashes when the doors are locked when
stationary with the engine off.
This button is inoperative if the vehicle has been locked or deadlocked using an
exterior control (depending on equipment,
with the key or the remote control).
Driving with locked doors can make it
more difficult for emergency services to
access the vehicle in case of an emergency.
Loading area



► Press this button to lock / unlock the side
door and the rear doors from the cab.
The indicator lamp remains illuminated when
locking.
Anti-intrusion security
When the vehicle is started, the system locks the
cab and load space doors automatically when
you reach approximately 12 mph (20 km/h).
If none of the doors is opened during the journey,
the locking remains active.
Activation / deactivation of the function
This function can be set using the MODE
button: select “ON” or “OFF” in the
“Autoclose” menu.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Front doors

► Use the corresponding button on the remote
control or use the key in the driver's door lock to
unlock.
► Pull the handle towards you.
Sliding side door
Take care not to block the guide space
on the floor to allow the door to slide
correctly.
Opening
From outside
► Pull the handle towards you and then towards
the rear.

25
Access
2- Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
Activation
► Switch off the ignition and exit the vehicle.► Press this button of the remote
control.
The protections are active after a few seconds.
Triggering of the alarm
This is signalled by the siren sounding and
flashing of the direction indicators for thirty
seconds.
The alarm then returns to monitoring mode but the triggering event is stored
and is indicated by illumination of the electronic
immobiliser warning lamp for about 10 seconds
when the ignition is switched on.
The alarm is also triggered after interruption of
the electrical supply and when it is reconnected.
Deactivation using the
remote control
► Press this button.
The standby mode is deactivated when the
vehicle is unlocked.
Deactivating the anti-tilt
monitoring
(Depending on engine)► Press this button to deactivate the
protection (e.g. when towing the vehicle
with the alarm on).
The protection remains active until the central
opening of the doors.
Failure of the remote control
► Unlock the doors using the key in the lock;
the alarm goes off.
► Turn the ignition on; the identification of the
key code will turn off the alarm.
Locking the doors using the key in the
lock does not activate the alarm.
To deactivate the siren quickly
following a false alarm:
► switch on the ignition, recognition of the
key code stops the alarm,
► press the unlocking button (cab and key)
on the remote control.
To avoid setting the alarm, when washing the
vehicle for example, lock the vehicle using
the key.
Unlocking the vehicle using the remote
control deactivates the siren automatically.
Electric windows

A. Driver electric window
B. Passenger electric window
Manual operation
► To open or close the window, press or
pull switch A/B without passing its point of
resistance. The window stops when the switch
is released.
Automatic operation
► To open or close the window, press or pull
switch A past its point of resistance: the window
opens or closes completely when the switch is
released. Operating the switch again stops the
movement of the window.

42
Ease of use and comfort
Support for stowing rail

Supports for securing a stowing rail are available
above the trims, on each side of the vehicle.
Maximum load: 200 kg.
Side trim
The interior sections of the side walls are fitted
with loading protection trims.
12 volt socket

Maximum power: 180 W.
Reading lamps

They are controlled by the switches.
The driver's switch controls both lamps together.
The passenger's switch controls either the
driver's lamp or the passenger's lamp.
Controls, located at the bottom of the
dashboard on the driver's side, allow the
driver to activate/deactivate the passenger's
lamp.
Courtesy lamp

It can be activated by:
– the switches located on the courtesy lamp,
with the ignition on - MAR - ON position,
– the opening or closing of one of the front
doors,
– the locking/unlocking of the vehicle.
It turns off automatically:
– if the switch is not pressed to the right or to
the left,
– in any case after 15 minutes, if the doors
remain open,
– or when the ignition is switched on.
Rear fittings
Stowing rings

Stowing rings are installed on the floor to fix and
secure loads: 8, for vehicles of L1 and L2 length;
10, for vehicles of L3 and L4 length.
Two additional rings are installed on the partition
behind the cab.
Maximum load: 500 kg.
As a safety precaution in case of sharp braking, you are advised to place heavy
objects as far forwards towards the cab as
possible.

52
Safety
Dynamic stability control
(DSC)
Switching on
The DSC system is activated automatically every
time the vehicle is started.
It comes into operation in the event of a grip or
trajectory problem.
This is indicated by the flashing of this warning lamp on the instrument panel.
Deactivation
This system cannot be deactivated by the driver.
Malfunction
The lighting of this warning lamp, accompanied by an audible signal and
confirmed by a message on the instrument panel
display, indicates a malfunction of the DSC
system.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Anti-slip regulation (ASR)
Deactivation / Reactivation
The ASR system is activated automatically every
time the vehicle is started.
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
Electronic stability control
(ESC)
Electronic stability control (ESC: Electronic
Stability Control) integrating the following
systems:
– anti-lock braking system (ABS) and electronic
brake force distribution (EBFD),
– emergency braking assistance (EBA),
– wheel anti-slip regulation (ASR) or traction
control,
– dynamic stability control (DSC).
Definitions
Anti-lock braking system (ABS) and
Electronic brake force distribution
(EBFD)
This system improves the stability and handling
of your vehicle when braking and contributes
towards improved control on bends, in particular
on poor or slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
Emergency braking assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance. It is triggered in relation to the speed at which
the brake pedal is depressed. The effect of this
is a reduction in the resistance of the pedal and
an increase in braking efficiency.
Anti-slip regulation (ASR)
The ASR system (also known as Traction
Control) optimises traction in order to limit
wheel slip, by acting on the brakes of the driving
wheels and on the engine. It also improves the
directional stability of the vehicle on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path followed
by the vehicle and that required by the driver, the
DSC monitors each wheel and automatically acts
on the brake of one or more wheels and on the
engine to return the vehicle to the required path,
within the limits of the laws of physics.
Anti-lock braking system (ABS) and electronic brake
force distribution (EBD)
If this warning lamp comes on,
accompanied by an audible signal and a
message in an instrument panel screen, it
indicates a fault with the anti-lock braking system
(ABS) which could result in loss of control of the
vehicle when braking.
If these warning lamps come on,
accompanied by a message in the
instrument panel screen, it indicates a fault with
the electronic brake force distribution (EBFD)
system which could result in loss of control of the
vehicle when braking.
You must stop as soon as it is safe to do so.
In both cases, contact a CITROËN dealer or a
qualified workshop.
For maximum braking efficiency, a
bedding-in period of around 300 miles
(500 kilometres) is needed. During this
period, it is advisable to avoid any sudden,
repeated and prolonged braking.
The ABS does not provide shorter braking distances. On very slippery
surfaces (ice, oil, etc.) the ABS may extend
braking distances.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
For emergency braking, press the
brake pedal very hard and do not
release it, even on a slipper surface; you
will then be able to continue steering the
vehicle to avoid an obstacle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.

90
Practical information
For other versions, the second button is
replaced by a fuse; contact a CITROËN
dealer or a qualified workshop.
Compatibility of fuels
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only Diesel fuel additives authorised for use are those that meet the B715000
standard.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
Fuel
The capacity of the tank is about 90 litres.
Fuel tanks of different capacities may be fitted,
60 and 120 litres, depending on the engine.
Low fuel level
When the low fuel tank level E (Empty) is
reached, this warning lamp comes on.
At this moment, you have approximately 10 or
12 litres left in the reserve, depending on the
capacity of your tank and the engine.
You must refuel as soon as possible to avoid
running out of fuel.
Refuelling
The fuel tank must be filled with the engine off.
► Open the fuel filler flap.
► Hold the black filler cap with one hand.
► With the other hand, insert the key and turn it
anti-clockwise.


► Remove the black filler cap and hang it on
the hook located on the inside of the filler flap.
A label inside the fuel filler flap indicates the type
of fuel to use.
Do not continue past the 3
rd cut-off of the nozzle.
This may cause malfunctions.
► After filling the fuel tank, lock the black filler
cap and close the filler flap.
With the Stop & Start system, never
refuel with the engine in STOP mode;
you must switch off the ignition using the key.
Fuel system cut off
In the event of an impact, a device automatically
cuts off the fuel supply to the engine and the
vehicle's power supply.
It triggers the hazard warning lamps and the
courtesy lamps, as well as the unlocking of the
doors.
After the impact and before restoring these power supplies, check that there
are no fuel leaks or sparks to avoid any risk of
fire.


► To restore the fuel supply, press the first
button, located on the front right-hand side.


► To then restore the power supply, press
the second button, located in the battery
compartment under the floor (Minibus).

93
Practical information
7Before each use
Check that the towball is correctly locked,
verifying the follow points:
– the green mark on the wheel is in line with
the green mark on the towball,
– the wheel is in contact with the towball,
– the key lock is closed and the key removed;
the wheel can no longer be operated,
– the towball must not be able to move in its
carrier; test by shaking it with your hand.
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight - GVW), the trailer, or the sum of the
two (the Gross Train Weight - GTW).
Following use
When travelling without a trailer or load on a
towbar-mounted carrier, the towball must be
removed and the protective plug inserted in the
carrier. This measure applies particularly where
the towball might obscure visibility of the number
plate or its lighting.
Fitting the towball

► Below the rear bumper, remove the protective
plug from the carrier.
► Insert the end of towball 4 into carrier 1 and
push it upwards; the locking will take place
automatically.
The wheel 5 turns a quarter of a turn anti-
clockwise; take care to keep your hands clear.


► Check that the mechanism has correctly
locked into place (position A).
► Close lock 6 using the key. ►
Always remove the key. The key cannot be
removed when the lock is open.
► Clip the cap onto the lock.


► Remove the protective cover from the
towball.
► Attach the trailer to the towball.
► Attach the cable on the trailer to safety eye 3
on the carrier.
► Connect the trailer plug to connection
socket 2 on the carrier.
Removing the towball
► Disconnect the trailer plug from the
connection socket 2 on the carrier.
► Detach the cable on the trailer from the safety
eye 3 on the carrier.
► Detach the trailer from the towball.
► Refit the protective cover to the towball.
► Remove the cap from the lock and press it
onto the head of the key.
► Insert the key into lock 6.

102
Practical information
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is
essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it
clockwise as far as it will go (one sixth of a turn).
► Close the fuel filler flap.
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11 °C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into its tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never put the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
an AdBlue breakdown, you must wait
about 5 minutes before switching on the
ignition, without opening the driver's door,
unlocking the vehicle or bringing the
electronic key into the passenger
compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
► Switch off the ignition and remove the key
from the switch to switch off the engine.


► Turn the blue cap of the AdBlue® tank a 6th of
a turn anti-clockwise and remove it.
Filling up
► With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
► With an AdBlue
® pump: introduce the nozzle
and fill the tank until the nozzle automatically
cuts out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using
AdBlue
® containers.
– Stop after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5 litres or more.