2020 CITROEN RELAY Add blue system

12
Instruments
Check the engine coolant level regularly.
For more information on Checking
levels, refer to the corresponding section.
AdBlue® fluid ange
indicators
Once the AdBlue® tank is on reserve or after
detection of a fault with the SCR emissions
control system, when the ignition is switched on,
an indicator displays an estimate of the distance
that can be travelled before engine starting is
prevented.
In the event of a simultaneous system fault and
low AdBlue
® level, the shortest-range figure is
the one displayed.
In the event of the risk of non-starting
related to a lack ofAdBlue®
The engine start prevention system
required by regulations is activated
automatically once theAdBlue
® tank is empty.
Range greater than 1,500 miles (2,400 km)
When switching on the ignition, there is no
automatic display of range in the instrument
panel.
Range between 1,500 and 375 miles (2,400
and 600 km)
Once the 1,500 miles (2,400 km)
threshold is reached, this indicator
flashes, accompanied by a temporary message
indicating the driving autonomy expressed in
miles or kilometres before the starting of the
engine is blocked.
Each time the ignition is switched on, the alert
will be accompanied by an audible signal.
The reserve level has been reached; it is
recommended that you top up as soon as
possible.
Range less than 372 miles (600 km)
Once the 372 miles (600 km) threshold is
reached, this indicator flashes,
accompanied by a message indicating the
driving autonomy expressed in miles or
kilometres before the starting of the engine is
blocked.
The alert will be repeated with update of the
remaining range at each increment of 31 miles
(50 km) travelled.
Each time the ignition is switched on, the alert
will be accompanied by an audible signal.
It is imperative to top up as soon as possible
before the tank empties completely. Otherwise
you will not be able to restart the vehicle.
Breakdown related to a lack of AdBlue
®
0 km range reached: the AdBlue® tank is empty.
The regulatory device prevents the engine from
starting.
Unless the AdBlue
® is topped up in the
special additive tank, the vehicle will remain
immobilised.
To be able to restart the engine, you must top up with at least 4 litres of
AdBlue®. You can also call a CITROËN dealer
or a qualified workshop for the top-up
required.
For more information on AdBlue®
(BlueHDi engines) and, in particular
topping up, refer to the corresponding section.
In the event of a fault with the SCR
emissions control system
Detection
The self-diagnostic warning lamp comes
on.
Every time the ignition is switched on, the
emissions fault is confirmed by an audible signal
and a message.
If it is a temporary fault, the alert disappears
as soon as the exhaust emissions return to the
levels required by the standard.
However, if the warning lamp is still on
after 30 miles (50 km) of driving, the fault
is confirmed.
An engine start prevention system will be
activated automatically after 250 miles (400
km) travelled following this confirmation.
See a CITROËN dealer or a qualified
workshop as soon as possible.

36
Ease of use and comfort
Delayed starting of the
heating system
The start time can be programmed between 1
minute and 24 hours in advance.
You can memorise up to three different start
times, but only programme a single delayed
start.
To perform a daily start at a fixed time, reprogramme the memorised time each
day.
► Press button 3; the screen comes on.
The - -:- - symbol or the previous memorised
time and the corresponding preset number (1, 2
or 3) are displayed for 10 seconds.
To recall the other preset times, press button 3 several times before the end of
the 10 seconds.
Within 10 seconds, press one of the buttons 1 to
select the desired start time.
The memorisation is confirmed by the
disappearance of the start time, the display of
the preset number (1, 2 or 3) and the lighting of
the screen.
By default, preset times are already
memorised in the system (1 = 06:00, 2 =
16:00, 3 = 22:00). Any change cancels and
replaces the previous preset time.
If the battery is disconnected, the default
preset times will be restored.
Setting the comfort
temperature
► Turn control 1 to select a position between
blue (cold) and red (hot) so as to adjust the
temperature to your requirements.
The OFF control on the "Mono-zone" central control panel switches the
function off.
However, a back-up system will automatically
ventilate the rear circuit, even if the control is
in position 0, to avoid the formation of mist.
Air flow
► Set control 2 to the desired position to
increase or decrease the air flow.
Additional programmable heating
The additional programmable heating gradually
brings the engine to a good temperature to
facilitate its starting.
An built-in clock allows the time of its triggering
to be programmed. The passenger compartment
will warm up faster.
The warming-up of the passenger compartment, de-icing and demisting are
facilitated. The control panel for the programmable
additional heating is located next to the steering
wheel, below the MODE control panel.




1. Time setting buttons
2. Immediate switching on of heating button
3. Programme selection button
4. Heating cycle indicator lamp
5. Time display
6. Time setting and display indicator lamp
7. Display of the selected programme number
8. Ventilation indicator lamp
Setting the internal clock
time
Set the clock on the control panel before
programming the deferred starting of the heating.
► Press and hold button 3. The screen and time setting indicator lamp light
up.
► Within ten seconds, press one of the setting
buttons 1 until the exact time is displayed: • > to increase the hours, or
• < to decrease the hours.
By holding the button down, the numbers scroll
faster.
► Release button 3.
When the screen switches off, the time is
memorised.
Reading the time
► Press one of the buttons 1.
The time display indicator lamp comes on and
the time is displayed for approximately ten
seconds.
Immediate starting of the
heating system
Before turning on the heating, check that:
– the temperature control knob is in the Hot air
position (red),
– the air flow control knob is in position 2.
► Press button 2.
The screen and the heating cycle indicator lamp
will come on and stay on for the entire operating
time.

98
Practical information
A clogged passenger compartment filter can adversely affect air conditioning
system performance and generate
undesirable odours.
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
In addition to the catalytic converter, this filter
actively contributes to the preservation of
air quality by trapping the unburnt pollutant
particles. Black exhaust fumes are therefore not
emitted.
Operation
This filter, inserted into the exhaust system,
accumulates the carbonaceous particles. The
engine management computer automatically
and periodically manages the removal of
carbonaceous particles (regeneration).
The regeneration procedure is triggered
according to the amount of accumulated
particles and the conditions of use of the vehicle.
During this phase, you may notice certain
phenomena - accelerated idling, triggering of
the cooling fan, increased smoke and increased
temperature at the exhaust - which have no
impact on the operation of the vehicle and the
environment.
Screenwash and headlamp
washer fluid
To check the level or top up this fluid on
vehicles fitted with headlamp washers,
immobilise the vehicle and switch off the engine.
Reservoir capacity: approximately 5.5 litres.


To access the filler cap, pull the telescopic filler
neck and unclip the cap.
Fluid specification
The fluid must be topped up with a ready-to-use
mixture.
In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must
be used which is appropriate for the prevailing
conditions, in order to protect the elements of the
system (pump, tank, ducts, jets, etc.).
Filling with pure water is prohibited under
all circumstances (risk of freezing,
limestone deposits, etc.).
AdBlue (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi),
and in particular on the supply of AdBlue, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections are
clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .

100
Practical information
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
AdBlue® (BlueHDi
engines)


To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles
with a system that associates SCR (Selective
Catalytic Reduction) with a Diesel Particle Filter
(DPF) for the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
Brake disc wear
For information on checking brake disc
wear, contact a CITROËN dealer or a
qualified workshop.
Manual parking brake
If you notice excessive brake lever travel
or decreased effectiveness, the parking
brake must be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
Diesel fuel filter
The Diesel fuel filter is located under the bonnet,
close to the brake fluid reservoir.
If this warning lamp comes on, the filter
must be purged to remove water.
You can also purge the fuel filter regularly, every
time the engine oil is changed.
Bleeding the water in the filter

► Couple a clear hose to the bleed screw
1head.
► Place the other end of the clear hose in a
container.
► Loosen bleed screw 2.
► Switch on the ignition.
► Wait for the scavenge pump to stop.
► Switch off the ignition.
► Tighten bleed screw 2.
► Remove, then drain the clear hose and the
container.
► Start the engine.
► Check that there are no leaks.
HDi engines make use of advanced
technology. Any intervention requires a
special qualification guaranteed by the
CITROËN dealer network or a qualified
workshop .
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50 km/h), add
0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases fuel
consumption. Non-compliant tyre
pressure causes premature wear on tyres and
has an adverse effect on the vehicle's road
holding - risk of an accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. It is recommended to regularly check the
condition of the tyres (tread and sidewalls) and
wheel rims as well as the presence of the valves.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; it is imperative to replace the
tyres.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer

102
Practical information
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is
essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it
clockwise as far as it will go (one sixth of a turn).
► Close the fuel filler flap.
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11 °C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into its tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never put the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
an AdBlue breakdown, you must wait
about 5 minutes before switching on the
ignition, without opening the driver's door,
unlocking the vehicle or bringing the
electronic key into the passenger
compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
► Switch off the ignition and remove the key
from the switch to switch off the engine.


► Turn the blue cap of the AdBlue® tank a 6th of
a turn anti-clockwise and remove it.
Filling up
► With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
► With an AdBlue
® pump: introduce the nozzle
and fill the tank until the nozzle automatically
cuts out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using
AdBlue
® containers.
– Stop after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5 litres or more.

154
Audio system
Voice commands
Information - Using the
system
Instead of touching the screen, you can
use your voice to control the system.
To ensure that voice commands are always recognised by the system, please
observe the following recommendations:
– speak in a normal tone of voice,
– before speaking, always wait for the "beep"
(acoustic signal),
– the system is able to recognise the voice
commands provided, regardless of gender,
tone and inflection of the voice of the speaker,
– if possible, minimise the noise inside the
passenger compartment,
– before issuing a voice command, ask any
other passengers to refrain from speaking.
Since the system recognises commands
regardless of who is speaking, when several
people are speaking simultaneously, it
is possible for the system to recognise
commands that are different or additional to
what has been requested,
– for optimal operation, you are advised to
close the windows and any sunroof present
(on versions/markets where fitted) to avoid
any external source of disturbance.
Telephone
Pairing a Bluetooth®
telephone
For safety reasons and because it
requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile phone with
the hands-free kit of your audio system must
be done with the vehicle stationary.
Activate the Bluetooth
® function on the telephone
and ensure that it is "visible to all" (telephone
configuration).
Press the "Phone" button.
If no mobile phone has yet been paired
with the system, a special page is displayed in
the screen.
Select "Connect the telephone" to start
the pairing procedure and then search for
the name of the system on the mobile phone.
Using the telephone keypad, enter the PIN
displayed on the screen of the system or confirm
the PIN displayed on the mobile phone.
During pairing, a screen page is displayed
showing the progress of the operation.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth
® function on your
telephone.
* If your telephone is fully compatible with the system.
Once the pairing procedure is complete, a
screen page with " Connection
successful” appears:
Confirm to display the menus.
In particular, the telephone menu provides
access to the following functions: " List. of
calls”, “Contacts”*, “Num. keypad.".
Receiving a call
An incoming call is announced by a ring and a
display overlaid on the screen.
Press this button to accept the call.
Or press this steering-mounted button to
accept the call.
Ending a call
To refuse the call, press this steering- mounted button.
Making a call
Select “List of calls” to access the latest
dialled numbers.
Select "Contacts” to display your
contacts, then navigate with the dial.
To dial a number, use "Num. keypad" in the system.
Settings
System settings
Press the “MENU” button.
Select “System settings” then press to
view the list of settings and to activate or
deactivate the options:
– "Reinitialise default value "
– "20 min. delay to switch off "
– “Volume limit at start-up "
– "Automatic"
Audio
Press the “MENU” button.
Select “Audio” then press to view the list
of settings and to activate or deactivate
the options:
– "Treble"
– “Medium”
– “Bass ”
– "Balance"
– “Volume adapted according to the speed ”
– "Loudness"
The audio settings are different and independent for each audio source.

158
Touch screen audio and telematics system
Touch screen audio and telematics system


Multimedia audio system -
Bluetooth
® telephone - GPS
navigation
The system is protected in such a way
that it will only operate in your vehicle.
For safety reasons, the driver must only
carry out operations that require close
attention with the vehicle stationary.
When the engine is switched off and to
prevent discharging of the battery, the
system switches off after activation of energy
economy mode.
First steps
Use the buttons arranged below the touch
screen to access the main menus, then press
the virtual buttons of the touch screen.
The screen is of the "resistive" type; it is necessary to press firmly, especially for
so-called "dragging" gestures (scanning a list,
moving the map, etc.). A simple light touch will
not be enough. Pressing with more than one
finger is not recognised.
The screen can be used with gloves. This
technology allows use at all temperatures.
To clean the screen, use a soft non-abrasive cloth (e.g. spectacles cloth)
without any additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
In very hot conditions, the volume may
be limited to protect the system. The
return to normal takes place when the
temperature in the passenger compartment
drops.
The system may also enter standby mode
(with the screen and sound off) for 5 minutes
or more.
Press: on / off.
Rotation: Adjust volume (each source is
independent).
Turn the screen on / off.
Activate / deactivate volume ( mute / pause).
Radio, rotation: search for a radio station.
Media, rotation: select the previous / next
track.
Press: confirm the option displayed on the
screen.
Activate, deactivate, configure certain control functions of the system and the
vehicle.
Abandon the current operation. Go up one level (menu or folder).
Glossary
VOLUME
Adjusting the volume by rotating.
RADIO
Access the radio menu.
MEDIA
Access the media menu and the different music
sources.
N AV
Access the navigation menu.
PHONE
Access the telephone menu.
MORE
Access the vehicle information.
BROWSE, TUNE, SCROLL
Turn the button to:
– scroll through a menu or a list.
– select a radio station.
ENTER
Confirm an option displayed on the screen by
pressing.
Steering mounted controls
Activate / deactivate the pause function of USB/iPod and Bluetooth® sources.
Activate / deactivate the mute function of the
radio.
Activate / deactivate the microphone during a
telephone conversation.
Toggle up or down: increase or decrease volume for voice announcements, and
music sources, hands-free, and text message
reader.
Activate voice recognition. Pause a voice message to start a new
voice command.
Pause voice recognition.
Accept an incoming call. Accept a second incoming call and put
the active call on hold.
Activate voice recognition for the telephone
function.
Pause a voice message to give another voice
command.
Pause voice recognition.
Radio, toggle up or down: select next /
previous station.
Radio, toggle up or down continuously: scan up /
down frequencies until you release the button.

162
Touch screen audio and telematics system
– Select the desired parameter; the option is
highlighted.
– Loudness.
– Optimise the quality of low volume audio.
– Automatic radio.
– Set the radio when starting up or recover the
active state when the ignition key was last turned
to STOP.
– Radio switch-off delay .
– Set the parameter.
– AUX vol. setting .
– Set the parameters.
USB socket
Insert the USB memory stick or connect
the device to the USB socket in the
central storage space , provided for transferring
data to the system, using a suitable cable (not
supplied).
To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the ignition
is switched off or a USB memory stick is
connected. The lists are memorised: if they are
not modified, the subsequent loading time will
be shorter.
USB socket
Located on the central console, this
socket is used only to power and
recharge the connected portable device.
Auxiliary socket (AUX)
Connect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
First adjust the volume on your portable device
(to a high level). Then adjust the volume on your
audio system.
Controls are managed via the portable device.
The functions of the device connected to the
“AUX” socket are managed directly by this
device: it is therefore not possible to change the
track/folder/playlist or manipulate the playback
start/end/pause using the controls on the control
panel or the steering wheel.
Do not leave the cable of your portable device
connected to the “AUX” socket when not in use,
to avoid possible noise from the speakers.
Selecting the source
Press on "MEDIA".
Select the "Source" tab to show the
rolling display of audio sources.
Select the source.
Use the play settings on the screen.
Press the "Rand." button and/or the
"Repeat" button to activate them, press again to
deactivate them.
Information and advice
The audio system will only play audio files with
".wav", ".wma" and ".mp3" file extensions, at bit
rates between 32 Kbps and 320 Kbps.
For audio files with ".aac", ".m4a", ".m4b" and
".mp4" file extensions, the supported sampling
rates are 8 - 96 kHz.
".m3u" and ".wpl" types are also supported.
The system does not manage devices with a
capacity greater than 64 GB.
It is advisable to restrict file names to 20
characters, without using special characters (e.g.
" " ? . ; ù) so as to avoid any reading or display
problems.
The system supports USB mass storage devices, BlackBerry® devices or Apple®
players via the USB sockets. The adapter
cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised by the system
during connection, must be connected to
the auxiliary socket using a Jack cable (not
supplied).
Only use USB memory sticks formatted to FAT
32 (File Allocation Table).
To protect the system, do not use a USB hub.
The system does not support the simultaneous connection of two identical
devices (two memory sticks or two
Apple
® players) but it is possible to connect
one memory stick and one Apple® player at
the same time.
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Bluetooth® Streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Active the Bluetooth
® function on the device.Press "MEDIA".
If there is a media source active, press
the "Source" button.
Select the "Bluetooth®" media source
then press the "Add device” button.
If no device has yet been paired with the system,
a special page is displayed on the screen.
Select "Yes" to start the pairing procedure, and
then search for the name of the system on the
device.
Select the name of the system on the device
and, when requested by the audio system,
enter the PIN code displayed on the screen of