2020 CITROEN RELAY length

42
Ease of use and comfort
Support for stowing rail

Supports for securing a stowing rail are available
above the trims, on each side of the vehicle.
Maximum load: 200 kg.
Side trim
The interior sections of the side walls are fitted
with loading protection trims.
12 volt socket

Maximum power: 180 W.
Reading lamps

They are controlled by the switches.
The driver's switch controls both lamps together.
The passenger's switch controls either the
driver's lamp or the passenger's lamp.
Controls, located at the bottom of the
dashboard on the driver's side, allow the
driver to activate/deactivate the passenger's
lamp.
Courtesy lamp

It can be activated by:
– the switches located on the courtesy lamp,
with the ignition on - MAR - ON position,
– the opening or closing of one of the front
doors,
– the locking/unlocking of the vehicle.
It turns off automatically:
– if the switch is not pressed to the right or to
the left,
– in any case after 15 minutes, if the doors
remain open,
– or when the ignition is switched on.
Rear fittings
Stowing rings

Stowing rings are installed on the floor to fix and
secure loads: 8, for vehicles of L1 and L2 length;
10, for vehicles of L3 and L4 length.
Two additional rings are installed on the partition
behind the cab.
Maximum load: 500 kg.
As a safety precaution in case of sharp braking, you are advised to place heavy
objects as far forwards towards the cab as
possible.

54
Safety
Engage a gear corresponding to the speed to
prevent the engine stalling.
► To manually deactivate the system, press the
button; the indicator lamp goes out.
The function may be unavailable if the brakes overheat. Wait a few minutes for
them to cool down before trying again.
Malfunction
When a malfunction of the Hill Assist
Descent Control system occurs, this
warning lamp lights up.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Activation/Deactivation
When starting the vehicle, this system is
deactivated.




► Press this button to activate/deactivate the
system.
When the button indicator lamp comes on, the
system is activated.
This system is active up to approximately 19
mph (30 km/h).
Above approximately 19 mph (30 km/h), the
system is automatically deactivated but the
button indicator lamp remains on.
The system is automatically reactivated as soon
as the speed returns below approximately 19
mph (30 km/h).
Malfunction
When a malfunction of the intelligent
traction control system occurs, this
warning lamp lights up.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Load inertia control
The actual total weight of a commercial vehicle
can vary considerably depending on its load.
The centre of gravity of the vehicle can therefore
move in the longitudinal direction and even in
height.
Each of these variations has repercussions
on braking, traction, cornering behaviour and
overturning.
The load inertia control estimates the actual total
weight of the vehicle by analysing its behaviour,
during acceleration and braking phases.
This system then adapts the intervention of the
DSC and ASR systems according to the weight
distribution of the vehicle. In critical situations,
your vehicle therefore remains more safely on its
trajectory.
Hill Assist Descent
Control
Descent assistance system on roads with low
grip (mud, gravel, etc.) or with a steep gradient.
This system reduces the risk of the vehicle
slipping or running out of control as it moves
downhill.
It maintains the vehicle at a constant speed
during a descent by acting independently and
differentially on the brakes.
Activation / Deactivation
When starting the vehicle, the system is
deactivated.




► With the speed below 19 mph (30 km/h),
press this button to activate the system; the
button indicator lamp lights up.
When the vehicle begins its descent, you can
release the accelerator and brake pedals; the
button indicator lamp flashes.
The brake lamps automatically light up when the
function is activated.
If the speed exceeds 19 mph (30 km/h), the
system is automatically deactivated but the
button indicator lamp remains on.
The system is automatically reactivated as soon
as the speed returns below 19 mph (30 km/h).
You can depress the accelerator or brake pedal again at any time.
For the system to activate, the slope
must be greater than 8%.
Do not use the system with the gearbox in
neutral.

55
Safety
5Engage a gear corresponding to the speed to
prevent the engine stalling.
► To manually deactivate the system, press the
button; the indicator lamp goes out.
The function may be unavailable if the brakes overheat. Wait a few minutes for
them to cool down before trying again.
Malfunction
When a malfunction of the Hill Assist
Descent Control system occurs, this
warning lamp lights up.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiter
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.
Front seat belts
The driver's seat is fitted with a pyrotechnic
pretensioner and a force limiter.
On versions with a front passenger airbag, the
passenger's seat is also fitted with a pyrotechnic
pretensioner and a force limiter.
The front bench seat is fitted with two seat belts.
If you install a front bench seat as an
accessory, it must be fitted with approved
seat belts.
Seat belts not fastened warning lamp
When the vehicle is started, this warning
lamp comes on, accompanied by an
increasing audible signal, if the driver and/or the
front passenger has not fastened their seat belt.
This alert works equally well for versions with an
individual passenger front seat as for versions
with a two-seat front bench seat.
Height adjustment

► On the driver's side or the side passenger
seat side, squeeze the control with the belt

64
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
► Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
► Drive smoothly, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
► Stop the vehicle to carry out operations that
require close attention (such as adjustments).
► During long trips, take a break every two
hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
To assure the durability of your vehicle and your safety, remember that certain precautions,
described hereafter, should be taken when
driving your vehicle :
Manoeuvre cautiously, at low speed
The dimensions of your vehicle differ from those
of a light vehicle, in width, in height, as well as in
length, and some obstacles will be more difficult
to notice.
Manoeuvre slowly.
Before turning, check that there are no obstacles
at mid-height along the sides.
Before reversing, check that there are no
obstacles, particularly at high level behind the
vehicle. Be aware of the external dimensions, if ladders
are fitted.
Load the vehicle correctly
With a load carried, the vehicle must remain
within the maximum authorised weight, the
Gross Vehicle Weight.
To avoid upsetting the balance of the vehicle,
the load should be centred and the heaviest part
placed on the floor in front of the rear wheels.
It is inadvisable to place heavy loads on a roof
rack.
Loading also implies adherence to the maximum
load of the roof bar anchor points. Adhere to
the maximum permissible weight, according to
CITROËN dealer specifications.
Loads must be securely lashed down.
A load that is not properly secured inside the
vehicle may affect vehicle handling and create a
risk of accident.
If your vehicle is fitted with a drop-side back, the
height and width of the load must remain within
the overall dimensions of the vehicle.
Drive the vehicle in a prudent and efficient
way
Take corners gently.
Anticipate the need to brake as the stopping
distance is increased, particularly on wet or icy
roads.
Be aware of the effect of side winds on the
vehicle.
Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.

71
Driving
6This system (also called HHC - Hill Hold
Control), integrated with the dynamic stability
control system, is activated in the following
conditions:
– the vehicle must be stationary, engine running,
foot on the brake,
– the gradient of the road must be steeper than
5%,
– uphill, the gearbox must be in neutral or in a
gear other than reverse,
– downhill, reverse gear must be engaged.
The hill start assist system is a driving
aid. It is not an automatic vehicle parking
function or an automatic parking brake.
Operation

With the brake pedal and clutch pedal pressed,
from the time you release the brake pedal,
without using the parking brake, you have
approximately 2 seconds to move off before the
vehicle starts to roll back.
During the moving off phase, the function is
deactivated automatically, gradually releasing
the braking pressure. During this phase, you
may hear the typical mechanical brake release
noise, signalling the imminent movement of the
vehicle.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If you need to get out of the vehicle with
the engine running, apply the parking brake
manually then ensure that the parking brake
indicator lamp is on.
Hill start assist is deactivated in the following
situations:
– when the clutch pedal is released,
– when the parking brake is applied,
– when the engine is switched off,
– if the engine stalls.
Malfunction
If a malfunction of the system occurs, this
warning lamp lights up, accompanied by
an audible signal and confirmed by a message
on the display. Have the system checked by a
CITROËN dealer or a qualified workshop.
Tyre under-inflation detection
System which automatically checks the
pressures of the tyres while driving.
The system continuously monitors the pressures
of the four tyres, as soon as the vehicle is
moving.
A pressure sensor is located in the valve of each
tyre (except the spare wheel).
The system triggers an alert as soon as it
detects a drop in the inflation pressure of one or
more tyres.
The under-inflation detection system does not replace the need for vigilance
on the part of the driver.
This system does not avoid the need to
regularly check the tyre pressures (including
the spare wheel) as well as before a long
journey.
Driving with under-inflated tyres, particularly
in adverse conditions (heavy load, high
speed, long journey):
– worsens road-holding,
– lengthens braking distances,
– causes premature wear of the tyres,
– increases fuel consumption.

82
Driving
audible signal and confirmed by a message on
the display. Have the system checked by a CITROËN dealer
or a qualified workshop.
Status of the
button warning
lamp Message on the display
Status of the symbol on
the display Audible
signal Meaning
Off Lane departure warning
system activated Warning lamps


and

on fixed-
The system is activated, but the operating
conditions are not met.
Off Lane departure warning
system activated -
-The system is activated and the operating
conditions are met: the system is able to provide
audible and visual warnings.
Off - Warning lamp


or

flashingYe s
The system is active and recognises the operating
conditions: it signals the moving away from the left
or right line.
On Lane departure warning
system deactivated -
NoThe system has been manually deactivated.
Blind Spot Monitoring
System with trailer
detection
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system includes sensors, placed on the
sides of the rear bumper, which monitor the blind
spot areas.
It warns the driver of the presence of another
vehicle (car, truck, motorcycle) in the areas
hidden from their field of vision, while driving and
reversing.
If a trailer is hitched to the vehicle, the detection
area is enlarged by the length of the trailer.

83
Driving
6Blind Spot Monitoring
System with trailer
detection
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system includes sensors, placed on the
sides of the rear bumper, which monitor the blind
spot areas.
It warns the driver of the presence of another
vehicle (car, truck, motorcycle) in the areas
hidden from their field of vision, while driving and
reversing.
If a trailer is hitched to the vehicle, the detection
area is enlarged by the length of the trailer.


The warning is given by a fixed warning lamp
that appears in the door mirror on the side in
question. Depending on the configuration, an
audible warning may sound.
Activation/Deactivation
The function can be activated or deactivated using the MODE button in the
Blind spot menu.
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Two modes of activation are available:
– VISUAL: visual warning. While driving, a
warning lamp appears in the door mirror on the
side where a vehicle is detected.
– VISUAL and AUDIBLE: visual and audible
warning. While driving, a warning lamp appears
in the door mirror on the side in question. If the
direction indicator is activated on the side where
the vehicle is detected, an audible warning will
sound.
When starting the vehicle, the warning lamp
comes on in each mirror to indicate that the
system is activated.
The status of the system remains in the memory
when the ignition is switched off.
Reverse gear

The system assists the driver during their
manoeuvres in reverse (e.g. exit from a parking
space).
It detects vehicles arriving to the left or right of
the vehicle at a speed of between approximately
1 and 22 mph (1 and 35 km/h).
When a vehicle is detected, a warning lamp
comes on in the mirror on the side in question,
supplemented by an audible warning.
Trailer detection
The system detects the presence and length of a
trailer. The vehicle detection area in blind spots
is extended by the length of the trailer.
The trailer detection mode is set via the MODE button.
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Two modes are available:
– Max: for a trailer length greater than 9 metres.

84
Driving
– Auto: for an automatic detection of the trailer
length (3 m, 6 m or 9 m).
In Auto mode, an icon appears in the instrument
panel indicating the length detected by the
system.
It may be necessary to make a 90° turn
to allow the system to detect the length
of the trailer.
When a trailer is detected, vehicle detection
when reversing is deactivated.
Operating conditions
– All vehicles are moving in the same direction
and in adjacent lanes.
– The speed of your vehicle is 6 mph (10 km/h)
minimum.
– When you overtake a vehicle, the speed
difference is less than 16 mph (25 km/h).
– When another vehicle overtakes you, the
speed difference is less than 31 mph (50 km/h).
Active Safety Brake with Collision Risk Alert and
Intelligent emergency
braking assistance
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system:
– warns the driver that their vehicle is at risk of
collision with the vehicle in front.
– reduces the vehicle's speed to avoid a
collision or limit its severity.
This system is comprised of three functions:
– Collision Risk Alert.
– Intelligent emergency braking assistance.
– Active Safety Brake (automatic emergency
braking).


The vehicle has a camera located at the top of
the windscreen.
This system does not avoid the need for vigilance on the part of the driver.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor the state of the traffic, observing the
driving regulations.
As soon as the system detects a potential obstacle, it prepares the braking
circuit in case automatic braking is needed.
This may cause a slight noise and a slight
sensation of deceleration.
Deactivation / Activation
By default, the system is automatically activated
at every engine start.
This function can be set using the MODE button; select “ON” or “OFF” in the “Active
Safety Brake” menu.
For more information on Vehicle
configuration (MODE) , please refer to
the corresponding section.
Deactivation of the system is signalled by
the illumination of this warning lamp,
accompanied by the display of a message.
Operating conditions and
limits
The ESC system must not be faulty.
The DSC/ASR systems must not be deactivated.
All passenger seat belts must be fastened.
Driving at a steady speed on roads with few
bends is required.
In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– towing a trailer,
– carrying long objects on roof bars or roof rack,
– with snow chains fitted,
– before using an automatic car wash, with the
engine running,
– before placing the vehicle on a rolling road in
a workshop,
– towed vehicle, engine running,
– following an impact to the windscreen close to
the detection camera.
It is automatically deactivated after
detection of a fault with the brake pedal
switch or with at least two brake lamps.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of their
vehicle and be prepared to react at any time
to avoid an accident.
Cases of non-detection by the system:
– Pedestrians, cyclists, animals, objects on the
road.
– Vehicles crossing your lane.
– Vehicles driving in the opposite direction.