2020 CITROEN RELAY page 51

154
Audio system
Voice commands
Information - Using the
system
Instead of touching the screen, you can
use your voice to control the system.
To ensure that voice commands are always recognised by the system, please
observe the following recommendations:
– speak in a normal tone of voice,
– before speaking, always wait for the "beep"
(acoustic signal),
– the system is able to recognise the voice
commands provided, regardless of gender,
tone and inflection of the voice of the speaker,
– if possible, minimise the noise inside the
passenger compartment,
– before issuing a voice command, ask any
other passengers to refrain from speaking.
Since the system recognises commands
regardless of who is speaking, when several
people are speaking simultaneously, it
is possible for the system to recognise
commands that are different or additional to
what has been requested,
– for optimal operation, you are advised to
close the windows and any sunroof present
(on versions/markets where fitted) to avoid
any external source of disturbance.
Telephone
Pairing a Bluetooth®
telephone
For safety reasons and because it
requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile phone with
the hands-free kit of your audio system must
be done with the vehicle stationary.
Activate the Bluetooth
® function on the telephone
and ensure that it is "visible to all" (telephone
configuration).
Press the "Phone" button.
If no mobile phone has yet been paired
with the system, a special page is displayed in
the screen.
Select "Connect the telephone" to start
the pairing procedure and then search for
the name of the system on the mobile phone.
Using the telephone keypad, enter the PIN
displayed on the screen of the system or confirm
the PIN displayed on the mobile phone.
During pairing, a screen page is displayed
showing the progress of the operation.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth
® function on your
telephone.
* If your telephone is fully compatible with the system.
Once the pairing procedure is complete, a
screen page with " Connection
successful” appears:
Confirm to display the menus.
In particular, the telephone menu provides
access to the following functions: " List. of
calls”, “Contacts”*, “Num. keypad.".
Receiving a call
An incoming call is announced by a ring and a
display overlaid on the screen.
Press this button to accept the call.
Or press this steering-mounted button to
accept the call.
Ending a call
To refuse the call, press this steering- mounted button.
Making a call
Select “List of calls” to access the latest
dialled numbers.
Select "Contacts” to display your
contacts, then navigate with the dial.
To dial a number, use "Num. keypad" in the system.
Settings
System settings
Press the “MENU” button.
Select “System settings” then press to
view the list of settings and to activate or
deactivate the options:
– "Reinitialise default value "
– "20 min. delay to switch off "
– “Volume limit at start-up "
– "Automatic"
Audio
Press the “MENU” button.
Select “Audio” then press to view the list
of settings and to activate or deactivate
the options:
– "Treble"
– “Medium”
– “Bass ”
– "Balance"
– “Volume adapted according to the speed ”
– "Loudness"
The audio settings are different and independent for each audio source.

155
Audio system
11Voice commands
Information - Using the
system
Instead of touching the screen, you can
use your voice to control the system.
To ensure that voice commands are always recognised by the system, please
observe the following recommendations:
– speak in a normal tone of voice,
– before speaking, always wait for the "beep"
(acoustic signal),
– the system is able to recognise the voice
commands provided, regardless of gender,
tone and inflection of the voice of the speaker,
– if possible, minimise the noise inside the
passenger compartment,
– before issuing a voice command, ask any
other passengers to refrain from speaking.
Since the system recognises commands
regardless of who is speaking, when several
people are speaking simultaneously, it
is possible for the system to recognise
commands that are different or additional to
what has been requested,
– for optimal operation, you are advised to
close the windows and any sunroof present
(on versions/markets where fitted) to avoid
any external source of disturbance.
Steering-mounted controls
This button is used to activate the “Telephone” voice recognition mode that
allows you to make calls, view recent/received/
outgoing calls, display the directory, etc.
This button is used to activate the "Radio/ Media" voice recognition mode that allows
you to tune to a specific radio station or a
specific AM/FM radio frequency, play a track or
an album contained on a USB stick/iPod/MP3/
CD.
Quick voice interaction can be used if
these buttons are depressed during a
voice message from the system; it allows you
to directly say a voice command.
For example, if the system is in the middle
of saying a voice help message and if we
know the command to give the system, by
pressing these buttons, the voice message
is interrupted and it is possible to directly
say the desired voice command (so avoiding
having to listen to the complete voice help
message).
When the system is waiting for a voice
command from the user, pressing these
buttons closes the voice session.
Each time a button is pressed, a "beep"
(acoustic signal) is emitted and the
screen displays a screen page of suggestions
asking the user to say a command.
Global voice commands
These commands can be made from any screen page after
pressing the voice recognition or telephone
button located on the steering wheel, as long as
there is no telephone call in progress.
Help
Provide generic help to the user by offering
some available commands.
Cancel
Close the current voice sequence.
Repeat
Repeat the last spoken voice message to the
user.
Voice tutorial
Provide a detailed description to the user on how
to use the voice system.
"Telephone" voice
commands
If a telephone is connected to the system,
the following voice commands can be
made from any main screen page after pressing
the telephone button located on the steering
wheel, as long as there is no telephone call in
progress.
If no telephone is connected, a voice message
announces: "No telephone is connected.
Connect a telephone and try again” and the
voice session will be closed.

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Audio system
Play the audio book "Book 1”.
Listen to track number > "5"
Play track number “5”.
Select > "USB"
Select the USB media support as the active
audio source.
Browse > "Album"
View the list of available albums.
"Text message" voice
commands
The following commands can be made
from each main screen after pressing the
telephone button located on the steering wheel,
as long as there is no telephone call in progress.
Send a text message to > 0123456789
Start the voice procedure to send a preset text
message using the system.
Send a text message to > Henri Dupont >
Mobile phone
Start the voice procedure to send a preset text
message using the system.
View text message > Henri Dupont > Mobile
phone
View the list of text messages downloaded by
the phone.
"Hands-free calls" voice
commands
The following commands are available
when a call is in progress.
It is possible to replace the "Mobile
phone" tag with three other available
tags: "Home"; "Office"; "Other".
Call* > Henri Dupont
Dial the telephone number associated with the
contact Henri Dupont.
Call* > Henri Dupont > Mobile phone
Dial the telephone number with the mobile phone
tag associated with the contact Henri Dupont.
Call number > 0123456789
Call number 0123456789.
Redial
Call the number or contact of the last call made.
Call back
Call the number or contact of the last call
received.
Recent calls*
View the complete list of recent calls: outgoing,
missed and incoming.
Outgoing calls *
View the list of outgoing calls.
Missed calls*
View the list of missed calls.
Incoming calls *
View the list of incoming calls.
Directory *
View the directory of the connected telephone.
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and if the corresponding
download has been performed.
** This function is available only if the telephone connected to the system supports the text message reading function.
*** It is possible to replace "Magic" with any other FM station name received by the radio. Not all radio stations provide this service.
Search* > Henri Dupont
View Henri Dupont's contact information in the
directory with all of the numbers saved.
Search* > Henri Dupont > Mobile phone
View the telephone number with the mobile
phone tag associated with the contact Henri
Dupont.
View messages **
View the list of text messages received by the
connected telephone.
If the telephone allows the recording of
the "First Name" (Henri) and the
"Surname" (Dupont) in two separate fields,
perform the following voice commands:
– "Call" > "Henri" > "Dupont" or "Call" >
"Dupont" > "Henri".
– "Search" > "Henri" > "Dupont" or "Search"
> "Dupont" > "Henri".
"AM/FM radio” voice
commands
The following commands can be made
from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress. Tune to
> 105.5 > FM
Tune the radio to the 105.5 frequency of the FM
band.
Tune to > 940 > AM
Tune the radio to the 940 frequency of the AM
band.
Tune to *** > Magic > FM
Tune the radio to the station Magic.
"Media" voice commands
The following commands can be made from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress.
Listen to track > "Track 1 "
Play the track “Track 1”.
Listen to album > "Album 1"
Play the songs of the album “Album 1”.
Listen to artist > "Artist 1"
Play the songs of the artist “Artist 1”.
Listen to music style > "Jazz"
Play the songs of the music style “Jazz”.
Listen to playlist > "Playlist 1"
Play the songs of the playlist “Playlist1”.
Listen to podcast > "Radio 1"
Play the podcast “Podcast 1”.
Listen to audio book > "Book 1"

157
Audio system
11Play the audio book "Book 1”.
Listen to track number > "5"
Play track number “5”.
Select > "USB"
Select the USB media support as the active
audio source.
Browse > "Album"
View the list of available albums.
"Text message" voice
commands
The following commands can be made
from each main screen after pressing the
telephone button located on the steering wheel,
as long as there is no telephone call in progress.
Send a text message to > 0123456789
Start the voice procedure to send a preset text
message using the system.
Send a text message to > Henri Dupont >
Mobile phone
Start the voice procedure to send a preset text
message using the system.
View text message > Henri Dupont > Mobile
phone
View the list of text messages downloaded by
the phone.
"Hands-free calls" voice
commands
The following commands are available
when a call is in progress. The commands can be made from any screen
page during a call after pressing the telephone
button located on the steering wheel.
Send 0123456789
The selection tones are sent for 0123456789.
Send Voicemail password
The selection tones are sent for the numbers
registered in "Voicemail password".
Activate speakers
Transfer the call to the telephone or the system.
Activate/Deactivate microphone
Activate/deactivate the system microphone.

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Touch screen audio and telematics system
– Select the desired parameter; the option is
highlighted.
– Loudness.
– Optimise the quality of low volume audio.
– Automatic radio.
– Set the radio when starting up or recover the
active state when the ignition key was last turned
to STOP.
– Radio switch-off delay .
– Set the parameter.
– AUX vol. setting .
– Set the parameters.
USB socket
Insert the USB memory stick or connect
the device to the USB socket in the
central storage space , provided for transferring
data to the system, using a suitable cable (not
supplied).
To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the ignition
is switched off or a USB memory stick is
connected. The lists are memorised: if they are
not modified, the subsequent loading time will
be shorter.
USB socket
Located on the central console, this
socket is used only to power and
recharge the connected portable device.
Auxiliary socket (AUX)
Connect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
First adjust the volume on your portable device
(to a high level). Then adjust the volume on your
audio system.
Controls are managed via the portable device.
The functions of the device connected to the
“AUX” socket are managed directly by this
device: it is therefore not possible to change the
track/folder/playlist or manipulate the playback
start/end/pause using the controls on the control
panel or the steering wheel.
Do not leave the cable of your portable device
connected to the “AUX” socket when not in use,
to avoid possible noise from the speakers.
Selecting the source
Press on "MEDIA".
Select the "Source" tab to show the
rolling display of audio sources.
Select the source.
Use the play settings on the screen.
Press the "Rand." button and/or the
"Repeat" button to activate them, press again to
deactivate them.
Information and advice
The audio system will only play audio files with
".wav", ".wma" and ".mp3" file extensions, at bit
rates between 32 Kbps and 320 Kbps.
For audio files with ".aac", ".m4a", ".m4b" and
".mp4" file extensions, the supported sampling
rates are 8 - 96 kHz.
".m3u" and ".wpl" types are also supported.
The system does not manage devices with a
capacity greater than 64 GB.
It is advisable to restrict file names to 20
characters, without using special characters (e.g.
" " ? . ; ù) so as to avoid any reading or display
problems.
The system supports USB mass storage devices, BlackBerry® devices or Apple®
players via the USB sockets. The adapter
cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised by the system
during connection, must be connected to
the auxiliary socket using a Jack cable (not
supplied).
Only use USB memory sticks formatted to FAT
32 (File Allocation Table).
To protect the system, do not use a USB hub.
The system does not support the simultaneous connection of two identical
devices (two memory sticks or two
Apple
® players) but it is possible to connect
one memory stick and one Apple® player at
the same time.
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Bluetooth® Streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Active the Bluetooth
® function on the device.Press "MEDIA".
If there is a media source active, press
the "Source" button.
Select the "Bluetooth®" media source
then press the "Add device” button.
If no device has yet been paired with the system,
a special page is displayed on the screen.
Select "Yes" to start the pairing procedure, and
then search for the name of the system on the
device.
Select the name of the system on the device
and, when requested by the audio system,
enter the PIN code displayed on the screen of

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Touch screen audio and telematics system
12To protect the system, do not use a USB hub.
The system does not support the simultaneous connection of two identical
devices (two memory sticks or two
Apple
® players) but it is possible to connect
one memory stick and one Apple® player at
the same time.
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Bluetooth® Streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Active the Bluetooth
® function on the device.Press "MEDIA".
If there is a media source active, press
the "Source" button.
Select the "Bluetooth®" media source
then press the "Add device” button.
If no device has yet been paired with the system,
a special page is displayed on the screen.
Select "Yes" to start the pairing procedure, and
then search for the name of the system on the
device.
Select the name of the system on the device
and, when requested by the audio system,
enter the PIN code displayed on the screen of
the system or confirm the PIN displayed on the
device.
During pairing, a screen page is displayed
showing the progress of the operation.
If the pairing procedure fails, we recommend
deactivating and then reactivating the Bluetooth
®
function on your device.
Once the pairing procedure is complete, a
screen page appears:
– if you reply "Yes" to the question, the
Bluetooth
® audio device will be saved as
favourite (the device will have priority over other
devices paired later).
– if you reply "No", the priority will be determined
by the order of connection. The last device
connected has the highest priority.
Some Bluetooth® devices do not allow
you to scroll through the tracks and
information on the telephone using all of the
categories present in the system.
Connecting Apple® players
Connect the Apple® player to the USB
socket using a suitable cable (not
supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/types/tracks/playlists/audio books/
podcasts).
The default classification is sorting by artist.
To change the classification used, return to
the first level of the menu and then select the
desired classification (playlists for example)
and confirm to browse the tree to the desired
track.
The audio system software version may not be compatible with the generation of
your Apple
® player.
Navigation
Press "N AV " and then at the centre or
bottom of the screen to display the
settings and navigation menus:
Go to...
Select "Go to" to set the destination in several
ways and not just by entering the address.
Display the map
Display the route map for an overview using the
map's navigator.
Plan a route
Use the navigation system to plan a route in
advance by selecting the starting point and the
destination.
Services
Use traffic information to minimise the impact of
traffic delays on your route.
Settings

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Touch screen audio and telematics system
If the USB device contains new software,
the system starts by updating the navigation
software. Once the software is updated, the
system must restart.
► Select "OK".
Before the system starts updating the map,
it warns you that a minimum of 30 minutes is
required to install the map.
Do not remove the USB device or turn off
the system until the update is complete.
You cannot use the system until the update is
complete. If the update is interrupted, restart
the system update.
Once the map is updated, the message below
appears:
"Updates completed"
You can now safely remove the USB device.
► Click on “Close”.
The new map is now available on the system.
Troubleshooting
During an update, the following issues may
occur:
– The map on the USB device is invalid. If this is
the case, download the map to the USB device
again using "TomTom HOME".
You may need to prepare the USB device again.
– The version of the map on the USB device is
the same as the version on the system, or older.
If this is the case, download the map to the USB
device again using "TomTom HOME".
You may need to prepare the USB device again.
Telephone
Press "PHONE" to display the telephone
menus:

– Mobile phone .
– Display and call the contacts in the mobile
phone directory.
– Press on the 5 or 6 buttons to scroll through
the contacts.
– Skip directly to the desired letter in the list.
Recent calls
– All calls, In, Out, Missed .
– Display and call recent call log contacts.

The system memory contains predefined text
messages, which can be sent to reply to a
received message or as a new message.
Upon receipt of a text message (depending on
the telephone version), the system also relays
the message in question to you.
Settings
– Connected tels. Add device, Connected
audio.
– Combine up to 10 telephones/audio devices to
make it easier and faster to access and connect.

Dial the telephone number using the on-screen
virtual keypad.
Transf.
– Transf..
– Transfer calls from the system to the mobile
phone and vice versa.
– Mute.
– Disable the system microphone's audio for
private conversations.
Pairing a Bluetooth®
telephone
For safety reasons and because it
requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile phone with
the hands-free kit of your audio system must
be done with the vehicle stationary.
Activate the telephone's Bluetooth function
and ensure that it is "visible to all" (telephone
configuration).
Press on "PHONE".
If no mobile phone has yet been paired
with the system, a special page is displayed on
the screen.
Select "Yes" to start the pairing procedure, and
then search for the name of the system on the
mobile phone (on the other hand, by selecting
"No", the main screen page of the Telephone is
displayed).
Select the name of the system and, depending
on the telephone, using the telephone keypad,
enter the PIN displayed on the screen of the

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Touch screen audio and telematics system
12system or confirm the PIN displayed on the
mobile phone.
During pairing, a screen page is displayed
showing the progress of the operation.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth function on your
telephone.
Once the pairing procedure is complete, a
screen page appears:
– answer "Yes" to the question; the mobile
phone is registered as the favourite (the mobile
phone will have priority over other mobile
phones, which may be registered later).
– if no other device is associated, the system
considers the first associated device as the
favourite.
For mobile phones that are not set as
favourites, priority is determined by the
connection order. The last phone
connected will have the highest priority.
The services available depend on the
network, the SIM card and the compatibility
of the Bluetooth
® devices used. Refer to your
telephone’s user guide and your service provider
to check which services you are able to access.
When you return to the vehicle, the last
phone connected reconnects automatically,
within approximately 30 seconds of switching the
ignition on (with Bluetooth
® activated).
To change the automatic connection profile,
select the phone from the list then select the
desired parameters.
The profiles compatible with the system are:
HFP, OPP, PBAP, A2DP, AVRCP, MAP.
Automatic reconnection
When the ignition is switched on, the telephone
connected when the ignition was last switched
off reconnects automatically, if this connection
mode had been set during the pairing procedure
(see previous pages).
The connection is confirmed by the display of a
message and the name of the telephone.
Managing paired telephones
This function allows a device to be connected or disconnected, as well as a
pairing to be deleted.
Press "Settings".
Select “Telephone/Bluetooth
®” then select the
telephone from the list of paired devices.
Select “Connect” or “Disconnect”, “Delete
device” or “Add device”, “Memorise
Favourite”, “Text on”, “Download ” from the list
of available options.
Receiving a call
An incoming call is announced by a ring and a
display overlaid on the screen.
Make a short press on this steering-
mounted button to accept an incoming
call.
or
Press the "Answer“ button displayed on the
screen.
If two calls are in progress (one in progress and
one on hold), it is possible to switch from one to
the other by pressing the " Call toggle” button or
unite the two calls in a conference by pressing
the "Confer." button.
Ending a call
To refuse a call, press this steering- mounted button.
or
Press the “Ignore” button displayed on the
screen.
Making a call
Calling a new number
You are strongly advised NOT to use the telephone while driving. We recommend
that you park safely or make use of the
steering-mounted controls.
Press “PHONE".
Press the keypad button.