2020 CITROEN DS3 CROSSBACK Owners Manual

143
Practical information07
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
When the particle filter is approaching
saturation, this warning lamp comes on
temporarily, accompanied by a message warning
of the risk of filter clogging.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp
goes off.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice the
emission of water vapour at the exhaust while
accelerating. This has no impact on the
vehicle’s behaviour or the environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any
maintenance (no oil change).
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Electric parking brake
This system does not require any routine
servicing. However, in case of an issue, do
not hesitate to have the system checked by a
dealer or a qualified workshop.
For more information on the Electric
parking brake, refer to the corresponding
section.
Brake pads
Brake wear depends on the style of driving,
particularly in the case of vehicles used in
town, over short distances. It may be necessary to
have the condition of the brakes checked, even
between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads are
worn.
After washing the vehicle, moisture, or in
wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a dealer or a qualified
workshop.
Wheels and tyres
The inflation pressure of all tyres,
including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure label
are valid for "cold" tyres. If you have driven for
more than 10 minutes or more than 6 miles (10
kilometres) at over 31 mph (50 km/h), add 0.3 bar
(30 kPa) to the values indicated on the label.
Under-inflation increases fuel
consumption. Non-compliant tyre
pressure causes premature wear on tyres and
has an adverse effect on the vehicle's road
holding - risk of an accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. It is recommended to regularly check the
condition of the tyres (tread and sidewalls) and
wheel rims as well as the presence of the valves.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; it is imperative to replace the
tyres.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer

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Practical information07
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
road-holding and braking performance.
For your safety and driving comfort, it is important
to have them regularly checked by a dealer or a
qualified workshop.
Timing and accessory kits
Timing and accessory kits are used from
the time the engine is started until it is
switched off. It is normal for them to wear over
time.
A faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of Diesel engines, the Manufacturer
has taken the decision to equip its vehicles with a
system that associates SCR (Selective Catalytic
Reduction) with a Diesel particle filter (DPF) for
the treatment of exhaust gases.
SCR System
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special tank
holding about 15 litres.
Its capacity allows a driving range of
approximately 5,600 miles (9,000 km), which may
vary considerably depending on your driving style.
An alert system is triggered once the reserve level
is reached: it is then possible to drive for a further
1,500 miles (2,400 km) before the tank is empty
and the vehicle blocked.
For more information on the Warning and
indicator lamps and the associated alerts,
or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a system
required by legislation prevents starting
of the engine.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard: the vehicle becomes
polluting.
In the event of a confirmed SCR system
malfunction, it is essential to visit a dealer or a
qualified workshop. After 680 miles (1,100 km),
a device is automatically activated to prevent
the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up
as soon as the first alert is issued indicating that
the reserve level has been reached.
For the correct operation of the SCR
system:
–

U

se only AdBlue
® fluid that meets the ISO
22241 standard.
–

Ne

ver transfer AdBlue
® to another container
as it would lose its purity.
–

Ne

ver dilute AdBlue
® with water.
It is possible to obtain AdBlue
® from a dealer or a
qualified workshop as well as at service stations
equipped with AdBlue
® pumps specially designed
for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue
® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue
® out of the reach of children,
in its original container.

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Practical information07
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of children,
in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11 °C. Otherwise, the
AdBlue
® may be frozen and therefore cannot be
poured into its tank. Park your vehicle in a warmer
area for a few hours to allow the top-up to be
carried out.
Never pour AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after an
AdBlue breakdown, you must wait about
5 minutes before switching on the ignition,
without opening the driver's door, unlocking
the vehicle or bringing the electronic key into
the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►  Press the "START/STOP" button to switch off
the engine.


►  Turn the blue cap of the AdBlue® tank a 6th of a
turn anti-clockwise and remove it.
►  With a container of AdBlue
®: after checking
the expiry date, read carefully the instructions
on the label before pouring the contents of the
container into the vehicle's AdBlue tank.
►  With an AdBlue
® pump: introduce the nozzle
and fill the tank until the automatic cut-off of the
nozzle.
In order not to overfill the AdBlue® tank:
–
Add betw
een 10 and 13 litres using
AdBlue
® containers.
–
St
op after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
If the AdBlue® tank is completely empty
– which is confirmed by the “Top
up AdBlue: Starting impossible” message – it is
essential to add at least 5 litres.

146
Practical information07
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.
Free-wheeling
In certain situations, you must allow the vehicle to
free-wheel (while being towed, on a rolling road,
in an automatic car wash, or being transported by
rail or sea freight, etc.).
The procedure varies according to the type of
gearbox and parking brake.
With a manual gearbox and
electric parking brake
/
Release procedure
►  With the engine running and while depressing
the brake pedal, move the gear selector to the
neutral position.
►  While depressing the brake pedal, switch off
the ignition.
►  Release the brake pedal, then switch on the
ignition again.
►  While depressing the brake pedal, press the
control lever to release the parking brake.
►  Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
►  While depressing the brake pedal, start the
engine.
With EAT8 automatic gearbox
or drive selector and electric
parking brake
/
Release procedure
►  With the vehicle stationary and the engine
running, select mode N and switch off the
ignition.
Within 5 seconds:
►  Switch on the ignition again.
►  While depressing the brake pedal, move the
push selector forwards or backwards to confirm
mode N.
►  While depressing the brake pedal, press the
control lever to release the parking brake.
►  Release the brake pedal, switch off the
ignition.
If the 5-second time limit is exceeded, the gearbox
engages mode P; it is then necessary to restart
the procedure.
Reverting to normal operation
►  While depressing the brake pedal, restart the
engine.
Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on or off. If you do,
the engine will start, requiring you to restart
the procedure.
Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid
damaging your vehicle.
Exterior
Never use a high-pressure jet wash in the
engine compartment, due to the risk of
damaging electrical components.
Do not wash the vehicle in strong sunshine or
extremely cold conditions.
When washing the vehicle at an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
remove the electronic key and deactivate the
“hands-free” function (“Hands-Free Tailgate
Access”).
When using a pressure washer, hold the lance
at least 30 cm from the vehicle (particularly
when cleaning areas containing chipped paint,
sensors or seals).

147
Practical information07
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle more frequently to remove salty
deposits (in coastal areas), soot (in industrial
estates) and mud (in wet or cold areas). These
substances can be highly corrosive.
Contact a dealer or a qualified workshop if you
require advice on removing stubborn stains
requiring special products (such as tar or
insect removers).
Preferably, have paint touch-ups performed by
a dealer or a qualified workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure washer to
clean the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage if they come into contact with the
controls in the dashboard and centre console.
Take care!
Bodywork
High-gloss paint
Do not use abrasive products or solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains. Risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft sponge and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high pressure washer to
clean the vehicle. Risk of damaging or
detaching the decals!
Use a high-flow hose at a temperature
between 25°C and 40°C.
Sweep the jet of water across the surface to be
cleaned, perpendicular to it.
Rinse the vehicle with demineralised water.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
Do not clean leather using unsuitable
cleaning agents such as solvents,
detergents, petrol or pure alcohol.
When cleaning items partly made from leather,
take care not to damage the other materials
with the specific leather product.
Before cleaning greasy stains or liquids,
quickly mop up any surplus.
Before cleaning, wipe off any residues liable
to scuff the leather, using a cloth that has
been dampened with demineralised water and
thoroughly wrung out.
Clean leather using a soft cloth moistened
with soapy water or a pH-neutral product.
Dry with a soft, dry cloth.

148In the event of a breakdown08
Warning triangle
As a safety precaution, before leaving your
vehicle to set up and install the triangle, switch
on the hazard warning lamps and put on your high
visibility vest.
Storage

Use the straps on the boot sill trim to stow the
folded triangle or its storage box.
Assembling and placing the
triangle


For versions supplied with a triangle as original
equipment, refer to the illustration above.
For other versions, refer to the assembly
instructions provided with the triangle.
► Put the triangle in place behind the vehicle, as
required by local legislation.
Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is essential
to put at least 5 litres of Diesel into the fuel tank.
For more information on Refuelling and on
Misfuel prevention (Diesel), please refer
to the corresponding section. ► 
Switch on the ignition (without starting the
engine).
►  Wait around 1 minute and switch off the
ignition.
►  Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Tool kit
Set of tools supplied with the vehicle.
Its content depends on your vehicle's equipment:
–

T
emporary puncture repair kit.
–

Spare wheel.
Access to the tools
Depending on version, the tool kit is stored in a
bag or in a storage box in the boot.


On the boot carpet

Under the boot carpet
►  Raise the boot carpet by pulling the strap to
access the tools.
With temporary puncture repair kit

149In the event of a breakdown08

Under the boot carpet
► Raise the boot carpet by pulling the strap to
access the tools.
With temporary puncture repair kit

With spare wheel

These tools are specific to the vehicle and
may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a
wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a dealer or a qualified workshop
to obtain the one that was intended by the
manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
List of tools

1. Chock to immobilise the vehicle (depending on
equipment)
2. Socket for the wheel security bolts (depending
on equipment)
For adapting the wheelbrace to the special
‘security’ bolts.
3. Removable towing eye
For more information on Towing the vehicle and
using the removable towing eye, refer to the
corresponding section.
With temporary puncture repair kit

4.12 V compressor with a cartridge of sealant and
a speed limit sticker.
For temporary repair of a tyre and to adjust the
tyre pressure.

150In the event of a breakdown08
For more information about the Temporary
puncture repair kit, refer to the corresponding
section.
With spare wheel

5.Wheelbrace.
For removing the wheel trim and the wheel bolts.
6.Jack with integrated handle.
To raise the vehicle.
7.Wheel bolt cap remover (depending on
equipment).
For removing the wheel bolt head finishers on
alloy wheels.
For more information on the Spare wheel, refer to
the corresponding section.
Temporary puncture repair
kit
Scan the QR Code on page 3 to view
explanatory videos.
Made up of a compressor and a sealant cartridge,
it allows the temporary repair of a tyre so that you
can drive to the nearest garage.
It is designed to repair most punctures which
could affect the tyre, located on the tyre tread.
The vehicle's electric system allows the
connection of the compressor for long
enough to inflate a tyre after a puncture repair.
For more information on the Tool kit, refer
to the corresponding section.
Repair procedure
Do not remove any foreign bodies (e.g.
nail, screw) which have penetrated into
the tyre.
►  Park the vehicle without obstructing traffic
and apply the parking brake.
►  Follow the safety instructions (hazard warning
lamps, warning triangle, high visibility vest, etc.)
according to the legislation in force in the country
of driving.
►  Switch off the ignition.
►  Uncoil the pipe stowed under the compressor.


► Connect the pipe from the compressor to the
bottle of sealant.


►  Turn the bottle of sealant over and secure it in
the notch provided on the compressor.
►  Remove the valve cap from the tyre to be
repaired, and place it in a clean area.