2020 CITROEN DS3 CROSSBACK Owners Manual

63Safety05
General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For any work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a dealer is able to provide.
Depending on country regulations, some
safety equipment may be compulsory:
high visibility safety vests, warning triangles,
breathalysers, spare bulbs, spare fuses, fire
extinguisher, first aid kit, mud flaps at the rear
of the vehicle, etc.
Installing electrical accessories:
– The fitting o f electrical equipment or
accessories not approved by the Manufacturer
may cause excessive current consumption
and faults and failures with the electrical
system of your vehicle. Contact a dealer
for information on the range of approved
accessories.
–

As a sa
fety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
authorised dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents). The Manufacturer cannot
be held responsible if this advice is not
followed.
–

An
y modification or adaptation not
intended or authorised by the Manufacturer
or carried out without meeting the technical
requirements defined by the Manufacturer
will result in the suspension of the commercial
warranty.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you
must without fail contact a dealer for the
specification of transmitters which can be
fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
http://service.dsautomobiles.com website.
Hazard warning lamps



►  Pressing the red button causes all the
direction indicators to flash.
They can operate with the ignition off.
Automatic operation of hazard
warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be turned off by pressing the button
again.

64Safety05
Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
The pedestrian horn operates once the vehicle is
moving and at speeds of up to 19 mph (30 km/h),
in forward or reverse gear.
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel.
Contact a dealer or a qualified workshop to have
the system checked.
* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
** In areas c overed by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is available from dealers or on the website for your country.
Emergency or assistance
call




Localised Emergency Call
(PE112)
►  In an emergency, press button 1 for more than
2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services*.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►  Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle data
is sent, and then remains lit when communication
is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes out:
the system is operating correctly.
–

If the indic
ator lamp is fixed red: system
malfunction
–

If the indic
ator lamp flashes red: replace the
emergency battery.
In the latter two cases, emergency and assistance
call services may not work.
Contact a dealer or a qualified repairer as soon as
possible.
The system fault does not prevent the
vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for

65Safety05
protection of personal information established
by Regulation 2016/679 (GDPR) and Directive
2002/58/EC of the European Parliament and
the Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6.1, paragraph d) of
Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory is
not accessible from outside the system until a
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner of
the vehicle.
The list of countries covered and telematic services provided is available from dealers or on the website for your country.
call is made. The system is not traceable and
is not continuously monitored in its normal
operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations are
stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right to access the data and,
if necessary, submit a request to rectify, erase
or restrict the processing of any personal
information not processed in accordance
with the provisions of Regulation 2016/679
(GDPR). Third parties to which data has
been communicated shall be notified of any
rectification, erasure or restriction carried
out in accordance with the aforementioned
Directive, unless doing so would be impossible
or require a disproportionate effort.
You also have the right to lodge a complaint
with the relevant data protection authority.
Localised Assistance Call
►  If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►  Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or position)
between your vehicle and the DS
AUTOMOBILES brand.
It can be configured in the Settings menu on
the touch screen.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "Localised Assistance Call" button
to confirm.
If you purchased your vehicle outside the
dealer network, we invite you to have a
dealer check the configuration of these
services and, if desired, modify it to suit your
wishes. In a multilingual country, configuration
is possible in the official national language of
your choice.

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Deactivation / Reactivation
In exceptional conditions (starting a vehicle stuck
in mud, immobilised in snow, on soft ground, etc.),
it may be useful to deactivate the ASR system to
freely spin the wheels and regain traction.
Reactivate the system as soon as the level of grip
permits.
It is set via the Driving / Vehicle touch
screen menu.
Deactivation is confirmed by the
illumination of this indicator lamp in the
instrument panel and the display of a message.
The ASR system is reactivated automatically
every time the ignition is switched back on or
from 31 mph (50 km/h).
Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a system malfunction, this
warning lamp comes on, accompanied by
an onscreen message and audible signal.
Contact a dealer or a qualified workshop to have
the systems checked.
ASR / DSC
These systems enhance safety during
normal driving, but should not encourage the
driver to take extra risks or drive at high speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the DS CONNECT BOX
offer with the SOS and Assistance Pack
included, you have available additional
services in your personal space, via the
website in your country.
For information about the SOS and Assistance
Pack, please refer to the general conditions for
these services.
Electronic stability control
(ESC)
The electronic stability control programme
includes the following systems:
–

An
ti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–

Emergenc
y braking assistance (EBA).
–

An
ti-slip regulation (ASR).
–

Dynamic st
ability control (DSC).
Anti-lock braking system (ABS)
and Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
This warning lamp comes on fixed in the
event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Contact a dealer or a qualified workshop as soon
as possible.
This warning lamp, when lit together with
the STOP and ABS warning lamps,
accompanied by a message and an audible signal,
indicates an EBFD malfunction.
You must stop as soon as it is safe to do so.
Contact a dealer or a qualified workshop.
The normal operation of the ABS may
result in slight vibrations in the brake
pedal.
When braking in an emergency, press very
firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems
checked by a dealer or a qualified
workshop.
Emergency braking assistance
(EBA)
In an emergency, this system enables you to reach
the optimum braking pressure more quickly and
therefore reduce the stopping distance.
It is triggered in relation to the speed at which the
brake pedal is pressed. This is felt by a reduction
in the resistance of the pedal and an increase in
braking efficiency.
Anti-slip regulation (ASR) /
Dynamic stability control (DSC)
Anti-slip regulation optimises traction using
engine braking and by applying the brakes on the
driving wheels to avoid wheel spinning. It also
enhances the vehicle's directional stability while
accelerating.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
They come into operation in the event of a grip or
trajectory problem.
This warning lamp on the instrument panel
flashes to indicate that they are operating.

67Safety05
Deactivation / Reactivation
In exceptional conditions (starting a vehicle stuck
in mud, immobilised in snow, on soft ground, etc.),
it may be useful to deactivate the ASR system to
freely spin the wheels and regain traction.
Reactivate the system as soon as the level of grip
permits.
It is set via the Driving / Vehicle touch
screen menu.
Deactivation is confirmed by the
illumination of this indicator lamp in the
instrument panel and the display of a message.
The ASR system is reactivated automatically
every time the ignition is switched back on or
from 31 mph (50 km/h).
Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a system malfunction, this
warning lamp comes on, accompanied by
an onscreen message and audible signal.
Contact a dealer or a qualified workshop to have
the systems checked.
ASR / DSC
These systems enhance safety during
normal driving, but should not encourage the
driver to take extra risks or drive at high speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels (tyres
and rims), braking and electronic components,
as well as the assembly and repair procedures
used by dealers.
The use of snow tyres is recommended, to
ensure that these systems remain effective
in winter conditions. All four wheels must be
fitted with tyres approved for the vehicle.
Advanced Traction Control
This special patented traction control system
improves grip on snow, mud and sand.
For optimum grip on snow, it is
recommended to fit the vehicle with
winter tyres.
Activation/Deactivation



►  Press the DRIVE MODE button to choose one of
the three driving modes; the different modes are
displayed in the instrument panel.
►  Depending on the circumstances, select
"Snow", "Mud" or "Sand".
The chosen mode continues to be displayed in the
instrument panel.
►  To deactivate, select "Normal" mode or any
other driving mode.
The system is automatically deactivated when
the ignition is switched off.
Operating modes
Snow
This mode adapts its strategy to the conditions of
grip encountered for each of the two front wheels
on moving off.
(mode active up to 50 mph (80 km/h))
Mud
This mode, when moving off, allows considerable
spin on the wheel with the least grip to optimise
clearing of the mud and to regain grip. At the
same time, the wheel with the most grip is
controlled in such a way as to transmit as much
torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully as
possible.
(mode active up to 31 mph (50 km/h))

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Seat belt not fastened/
unfastened alerts




1. Front left seat belt warning lamp
2. Front right seat belt warning lamp
3. Rear left seat belt warning lamp
4. Rear centre seat belt warning lamp
5. Rear right seat belt warning lamp
If the corresponding seat belt is not fastened
or is unfastened, when the ignition is switched
on, the seat belts warning lamp comes on in the
instrument panel and the corresponding warning
lamp (1 to 5) comes on in red in the seat belt and
front passenger airbag warning lamps display.
If a rear seat belt is not fastened, the
corresponding warning lamp (3 to 5)
comes on for around 30 seconds.
From about 12 mph (20 km/h) and for 2 minutes,
each warning lamp corresponding to an occupied
seat whose seat belt is unfastened flashes,
accompanied by an audible signal. After these 2
minutes, the corresponding seat warning lamp
Sand
This mode allows little spin on the two driving
wheels at the same time to allow the vehicle to
move forward and limit the risks of getting stuck
in the sand.
(mode active up to 75 mph (120 km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
Recommendations
The vehicle is designed principally to
drive on tarmac roads, but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road driving
such as:
–

driving on t
errain which could damage the
underbody or strip away components (fuel
pipe, fuel cooler, etc.) due to obstacles or
stones in particular,
–

driving on t
errain with steep gradients and
poor grip,
–

cro
ssing a waterway.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiter
This system reduces the pressure of the seat belt
on the chest of the occupant, thus improving their
protection.
In the event of an impact
Depending on the nature and seriousness
of the impacts, the pyrotechnic device may
trigger before and independently of airbag
deployment. Deployment of the pretensioners
is accompanied by a slight discharge of
harmless smoke and a noise, due to the
activation of the pyrotechnic cartridge
incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt system
checked, and if necessary replaced, by a dealer
or a qualified workshop.
Front seat belts
The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting system.
Rear seat belts

Each of the rear seats has a three-point seat belt
with inertia reel.
The outer seats are fitted with a pyrotechnic
pretensioning and force limiting system.
Fastening
►  Pull the strap, then insert the tongue in the
buckle.
►  Check that the seat belt is fastened correctly
by pulling the strap.
Unlocking
►  Press the red button on the buckle.
►  Guide the seat belt as it is reeled in.

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Seat belt not fastened/
unfastened alerts




1. Front left seat belt warning lamp
2. Front right seat belt warning lamp
3. Rear left seat belt warning lamp
4. Rear centre seat belt warning lamp
5. Rear right seat belt warning lamp
If the corresponding seat belt is not fastened
or is unfastened, when the ignition is switched
on, the seat belts warning lamp comes on in the
instrument panel and the corresponding warning
lamp (1 to 5) comes on in red in the seat belt and
front passenger airbag warning lamps display.
If a rear seat belt is not fastened, the
corresponding warning lamp (3 to 5)
comes on for around 30 seconds.
From about 12 mph (20 km/h) and for 2 minutes,
each warning lamp corresponding to an occupied
seat whose seat belt is unfastened flashes,
accompanied by an audible signal. After these 2
minutes, the corresponding seat warning lamp
remains on until the driver or the front/rear
passenger fasten their seat belt.
Front seat belt warning lamp(s)
On switching on the ignition, the warning lamp
comes on in the instrument panel and the
corresponding warning lamp(s) come(s) on in
red in the seat belt and front passenger airbag
warning lamp display if the driver's seat belt and/
or the passenger(s) seat belt is/are not fastened
or is/are unfastened.
Rear seat belt warning lamp(s)
The corresponding warning lamp comes on in
red in the seat belt and front passenger airbag
warning lamp display screen if one or more rear
passengers unfasten their seat belts.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt:
–

must be tigh
tened as close to the body as
possible;
–

must be pulled in fron
t of you with a smooth
movement, ensuring that it is not twisted;
–

must only be used t
o secure one person;
–

must no
t show signs of tearing or fraying;
–

must no
t be changed or modified, in order to
avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with the
skills and equipment needed, which a dealer is
able to provide.

70Safety05
Lateral airbags

In the event of a serious side impact, this system
protects the driver and front passenger to
mitigate the risk of injury to the chest between
the hip and the shoulder.
At the front, each lateral airbag is fitted in the
seat backrest frame, door side. At the rear, each
lateral airbag is fitted in the rear pillar.
Deployment
The lateral airbags are deployed on one side in
the event of a serious side impact applied to all or
part of the side impact zone B.
The lateral airbag inflates between the hip
and shoulder of the vehicle's occupant and the
corresponding door panel.
Curtain airbags
System contributing towards greater protection
for the driver and passengers (with the exception
Have your seat belts checked regularly by a
dealer or a qualified workshop, particularly if
the straps show signs of damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by dealers.
Airbags
General information
System designed to help improve the safety of the
occupants sitting in the front seats and the rear
outer seats, in the event of a violent collision. The
airbags supplement the action of the seat belts
equipped with a force limiting system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–
In the e
vent of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–

In the e
vent of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to protect
you in these situations.
* For more in formation on Deactivating the front passenger airbag, refer to the corresponding section.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A. Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience slight irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.
Front airbags

This system protects the driver and front
passenger in the event of a serious front impact,
in order to limit the risk of head and chest injuries.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
Deployment
They deploy, except the front passenger airbag if
it is deactivated*, in the event of a serious front
impact to all or part of the front impact zone A.
The front airbag inflates between the thorax and
head of the front occupant of the vehicle and the
steering wheel, driver's side, and the dashboard,
passenger's side, to cushion their forward
movement.