8S1012721BB
Telephone
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP) > page 129.
> Select: [MENU] button > Telephone > left con-
trol button > e-mail (myPhone)/e-mail (secon-
dary phone)*.
Write new e-mail
— Using a template: select and confirm the de-
sired template from the list.
— Enter one or more recipients.
— Select and confirm Send.
Inbox
All received e-mails are displayed.
Sent
All sent e-mails are displayed.
Outbox
All e-mails that will be sent are displayed.
Drafts
All saved e-mails that have not been sent yet are
displayed.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 142.
G) Tips
To ensure that your sent e-mails are received,
connect your cell phone to the Wi-Fi hotspot*
in the vehicle so that the e-mail app on your
cell phone continues to have Internet access.
If you are still not receiving e-mails even
though you have a successful connection,
then contact your e-mail service provider or
your cell phone service provider.
) Not available in all languages.
Message options
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
> Select: [MENU] button > Telephone > left con-
trol button > e-mail (myPhone)/e-mail (secon-
dary phone)* > Inbox/Sent/Outbox > right
control button.
The following options may be available depend-
ing on the selected menu.
Store as template
Ten e-mail templates are stored in the MMI. You
can save up to 10 additional templates of your
own.
— Create an e-mail.
— Select and confirm Store as template.
Resume last edited e-mail
The last e-mail in progress can be resumed.
Reply*
A reply can be sent for the selected e-mail in the
Inbox.
Reply to all*
A reply can be sent for the selected e-mail in the
Inbox and it will be sent to all of the entered re-
cipients.
Forward
The selected e-mail can be forwarded to a differ-
ent recipient.
Delete this message*
The selected e-mail can be deleted.
Read out)
You can have the MMI read an open e-mail.
E-mail settings*
To display when a new e-mail is received, activate
the E-mail notifications. New e-mails are indicat-
ed with an envelope & in the Infotainment sys-
tem display status line.
137
Telephone
Connection manager
See > page 190.
Bluetooth settings
See > page 192.
Online settings*
See > page 192.
Wi-Fi settings*
See > page 147.
Telephone settings
See > page 140.
() Tips
Messages that are deleted in the MMI are also
automatically deleted in the connected cell
phone.
Listening to voicemail
Applies to: vehicles with telephone
MENU > Select: button > Telephone > left con-
trol button. Select and confirm Call list/Direc-
tory/Favorites > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
> Entering the voicemail number: enter the de-
sired number. Select and confirm OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: select and con-
firm
Voicemail.
@) Tips
This service must be set up and activated in
advance by the cell phone service provider.
Emergency call functions
Applies to: vehicles with telephone
> Select: [MENU] button > Telephone > left con-
trol button > Dial number > Enter emergency
call number (for example, 911) > OK.
138
Z\ WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as a medical emergency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.
() Tips
Emergency numbers are not the same every-
where. Find out which emergency number is
used in your current location.
Directory
Opening the directory
Applies to: vehicles with telephone
After connecting the cell phone, the contacts in it
are automatically imported into the MMI.
Requirement: you must have at least one contact
stored in your cell phone.
MENU > Select: button > Telephone > left con-
trol button > Directory.
> Selecting a contact: select and confirm a con-
tact from the directory. The phone numbers for
your selected contact are displayed. Select and
confirm a phone number to start a call.
> Free text search for a contact: see > page 119.
Contacts are displayed in alphabetical order and
can be sorted by first or last name > page 140,
Sort order.
(i) Tips
— Check for a possible request to synchronize
on your cell phone. Requests to synchronize
the directory must be confirmed so that
your cell phone contacts can be loaded into
the MMI.
—The directory from the cell phone with the
active connection will always be displayed.
— The contacts from the mobile device may
not be transferred in alphabetical order. If >
8S1012721BB
Telephone
Safety belt microphone
Applies to: vehicles with safety belt microphone
phone is on the side of the safety belt that is fac-
ing outward > fig. 135.
The safety belt microphone is positioned in the
ideal Location to provide the best hands-free call
quality regardless of body size and seat position.
If you unbuckle the driver's safety belt, the sys-
tem switches from the safety belt microphone to
the roof microphone.
G Tips
— If you deactivate the front passenger's air-
bag, the front passenger's safety belt micro-
phone will be deactivated regardless of
whether the front passenger's safety belt is
buckled or not.
—A dirty microphone opening can affect
hands-free call quality. If this happens,
clean the safety belt microphone using a
brush.
The safety belt microphone activates when you
buckle the safety belt. Make sure that the micro-
Troubleshooting
Applies to: vehicles with telephone
Problem Solution
Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 129, or
make sure you did not accidentally decline the PIN for establish-
ing a connection on your cell phone. If necessary, repeat the pair-
ing process > page 129.
After pairing, not all contacts or
no contacts have been loaded into
the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile device.
Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.
Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.
Applies to: vehicles with Audi
phone box: Wireless charging of
your mobile device is not working
or has been interrupted.
Applies to: vehicles with Audi phone box Check if your mobile de-
vice is Qi-capable.
Check if your cell phone is centered on the phone symbol in the
Audi phone box = page 131 and make sure there are no other ob-
jects
in the Audi phone box.
Do not place your remote control key in the Audi phone box with
your cell phone.
141
Audi connect
Audi connect
General information
Applies to: vehicles with Audi connect
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
You can also find more information on Audi con-
nect online at www.audi.com.
ZA\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
= page 111, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 52.
©) Note
— Applies to: use of separate SIM card in the
SIM card reader or SIM card in the Wi-Fi de-
vice via personal hotspot: If you use your
own SIM card, all data connections for all
Audi connect Infotainment services will run
through your SIM card. This could result in
additional costs, depending on your cell
phone service provider and especially when
using in other countries. A flat rate data
plan is strongly recommended. You can ob-
tain more information from your cell phone
service provider.
— In certain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
of your Wi-Fi device and operating system.
This could result in fees depending on your
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
142
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
— In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions
and/or services may not be available, it may
not be possible to send or receive data, or
functionality may be limited.
G) Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle.
An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— SIM card reader
— Personal Wi-Fi hotspot
8S1012721BB
Audi connect
ZA\ WARNING
Always follow the information found in > A\
in General information on page 142.
@) Note
Always follow the information found in >@ in
General information on page 142.
Sy IM eee Mate lg
Applies to: vehicles with Audi connect Infotainment and a
SIM card reader
All data connections will be made through the
SIM card in the card reader, if a SIM card is insert-
ed >@) in General information on page 142.
Requirement: the vehicle must be stationary and
the ignition must be switched on. A data connec-
tion must be configured for Audi connect Info-
tainment services. Your personal SIM card must
be a mini SIM card >@) and have a data option.
Inserting a SIM card
The SIM card reader is located in the glove com-
partment.
> The angled corner of the SIM card must face to-
ward the left front side when being inserted.
> Slide the SIM card into the SIM card reader slot
until you feel the SIM card click into place.
> Select and confirm Enter PIN on the MMI. En-
ter the PIN for your SIM card.
> Select and confirm OK.
> To connect to the Internet automatically in the
future, select and confirm Yes; see also
=> page 146.
After connecting successfully, the signal strength
@ and connection type @) will be displayed in
the MMI status bar > page 120, fig. 129.
Removing the SIM card
> Press on the SIM card briefly.
@) Note
— Always follow the information found in >®
in General information on page 142.
—To reduce the risk of damaging the SIM card
reader, only use mini SIM cards (25 mmx
15 mm). Contact your cell phone service
provider for more information on mini SIM
cards.
—If a SIM card of a different size is inserted in
the SIM card reader, do not under any cir-
cumstances remove this card yourself due
to the risk of damaging the SIM card reader.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility.
— There is a risk of damaging the SIM card
reader if you use a SIM card adapter, be-
cause vibrations can cause the SIM card to
fall out of the adapter while driving. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
G) Tips
— Additional Internet connection settings can
be found under > page 146.
— Do not remove the SIM card from the SIM
card reader when using the Audi connect In-
fotainment services.
Using personal Wi-Fi hotspot
Applies to: vehicles with Audi connect Infotainment and a
personal Wi-Fi hotspot
Depending on the country and the vehicle equip-
ment, the MMI can use the established Internet
connection on your mobile device through a Wi-Fi
connection.
Requirement: the vehicle must be stationary and
the ignition must be switched on. Your mobile
device and your cell phone service provider must
support the personal Wi-Fi hotspot function. The
personal Wi-Fi hotspot must be activated on your
mobile device. Access by other devices must be
permitted on the personal hotspot. Your own
SIM card in the mobile device must have a data
option. No SIM card is inserted in the SIM card
reader.
Connecting the MMI with the personal
hotspot
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Wi-Fi > On.
143
>
Audi connect
> Then select and confirm Network search. The
devices that are found are shown in the
Infotainment system display.
> Select and confirm your personal Wi-Fi hotspot
from the list.
> Enter the password that your mobile device
provides, if necessary.
> Select and confirm OK.
Z\ WARNING
Always follow the information found in > A\
in General information on page 142.
@) Note
Always follow the information found in >@® in
General information on page 142.
@) Tips
— Your cell phone service provider can deter-
mine which functions are supported by your
mobile device.
— Your cell phone data package determines if
other devices will be able to use the person-
al Wi-Fi hotspot.
— Audi recommends protecting your mobile
wireless network with a password to prevent
unauthorized access.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 260.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
= page 142, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: The ignition must be switched on.
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Wi-Fi. Switch on
the Wi-Fi hotspot.
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Network key. The
access data for the Wi-Fi hotspot is displayed.
144
Switch on the visibility of the Wi-Fi hotspot if
necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.
ZA WARNING
Always follow the information found in > AV
in General information on page 142.
@) Note
Always follow the information found in >@ in
General information on page 142.
(i) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 260.
Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Requirement: your vehicle must be connected to
the Internet > page 142.
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
> Register at my.audi.com.
> Add your vehicle to your myAudi account.
> Select: [MENU] button > Audi connect > right
control button > Log in.
> Log in to myAudi in the vehicle using your e-
mail address and password.
8S1012721BB
Audi connect
@) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing
services in the MMI.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
—To make logging in easier in the vehicle, you
will receive an 8-digit myAudi PIN as an al-
ternative to your myAudi password after you
have created a myAudi account.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.
Accessing Audi connect Infotainment
Applies to: vehicles with Audi connect Infotainment
> Select: the [MENU] button > Audi connect.
A list of all of the available Audi connect Infotain-
ment services is shown on the Infotainment sys-
tem display.
You can also filter the Audi connect Infotainment
services by category:
> Select: [MENU] button > Audi connect > left
control button > for example, Navigation for
the Audi connect Infotainment services in the
Navigation menu.
Erm aac
Applies to: vehicles with Audi connect Infotainment
> Select: [MENU] button > Audi connect > desired
Audi connect Infotainment service > right con-
trol button.
Depending on the equipment and the Audi con-
nect
Infotainment service selected, the following
basic functions may be available:
Save as preview
You can also see a preview of the selected Audi
connect Infotainment services on the Audi con-
nect
Infotainment home page.
) Not available in all languages.
Show on map
You can show selected contents on the map and
use them for route guidance.
Log in
See > page 144.
Read out)
You can allow the MMI to read out the selected
contents.
Call
If a phone number was assigned to an entry, you
can call the number, for example to reserve tick-
ets.
Refresh
The contents for the selected Audi connect Info-
tainment service are refreshed.
Start route guidance
If a location was saved with an entry, you can use
it as the navigation destination. Route guidance
starts immediately.
Change search area
The set search area can be changed at any time.
Additional information on search areas can be
found under > page 152.
Closing Audi connect Infotainment services
Regardless of the function selected, you can
close an Audi connect Infotainment service at
any time and return to the home screen.
Services
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Information on current weather conditions as
well as weather forecasts for the selected search
area.
> Select and confirm Weather.
145
Audi connect
Online news
> Select: Online news > desired newsfeed > a
headline.
If you logged in to myAudi in your vehicle
= page 144, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 144. You must have
connected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Select: Twitter > left control button > desired
function (for example, Trends).
Z\ WARNING
Always follow the information found in > A\
in General information on page 142.
® Note
Always follow the information found in >@ in
General information on page 142.
PNe Kole] Mey Lately
Applies to: vehicles with Audi connect Infotainment
> Select: [MENU] button > Audi connect > right
control button.
Depending on the equipment and the country,
the following options may be available in the
overview of Audi connect Infotainment services:
About Audi connect
Here you will find legal information regarding
Audi connect Infotainment usage.
Log in
See > page 144.
Connection manager
See > page 190.
146
License subscription
The validity and expiration date of your licenses
are displayed.
Refresh
The content of the selected Audi connect Info-
tainment service or the entire Audi connect Info-
tainment list is updated.
Data privacy
See > page 256.
@) Note
Always follow the information found in >@ in
General information on page 142.
Settings
Cell phone network
> Select: [MENU] button > Audi connect > right
control button > Connection manager.
> Select: right control button > Online settings >
Data connection settings.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Connection setup: you can select when a data
connection should be established.
— Audi connect (MMI): when this function is
switched on, a data connection is automatically
established in order to use Audi connect Info-
tainment services.
— Wi-Fi devices: when this function is switched
on, you can permit or deny mobile devices to
connect to the Internet on the Wi-Fi hotspot.
Connection settings
The connection is configured automatically based
on the SIM card being used. The following values >