8S1012721BB
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not direct the stream of water di-
rectly onto seals for the side windows, doors, lug-
gage compartment lid or hood or onto the tires,
rubber hoses, insulating material, sensors* or
camera lenses*. Keep a distance of at least 16 in
(40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and power top* are
closed and the windshield wipers are off. Follow
instructions from the car wash operator, especial-
ly if there are accessories attached to your vehi-
cle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
Z\ WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and
235
Care and cleaning
follow the instructions from the car wash
operator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
@) Note
— If you wash the vehicle in an automatic car
wash, you must retract the extendable rear
spoiler* if necessary, and fold the exterior
mirrors in to reduce the risk of damage.
Power folding exterior mirrors* must only
be folded in and out using the power folding
function.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage, do not wash
the power top with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
— Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
@) For the sake of the environment
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle
components, refer to the following tables. The
information contained there is simply recommen-
dations. For questions or for components that
Exterior cleaning
are not listed, consult an authorized Audi dealer
or authorized Audi Service Facility. Also follow
the information found in > A.
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 42
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with solvent-free cleaning solution
Camera lenses Camera lenses: soft cloth with alcohol-free cleaning solu-
tion
Snow/ice Hand brush/solvent-free de-icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
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8S1012721BB
Care and cleaning
Component Situation Solution
Rear spoiler Deposits Clean similar to painted parts > page 235; remove dust in
the rear spoiler compartment
Snow/ice Hand brush/solvent-free de-icing spray
Power top Deposits Clean water, power top cleaning product, if necessary.
Clean with the grain of the fabric using a soft brush and al-
low to air dry.
Wind deflector Deposits Water, mild soap solution, if necessary)
Decorative parts/ | Deposits Mild soap solution ®), a cleaning solution suitable for stain-
Trim less steel, if necessary
Paint Paint damage Repair with touch-up paint
Spilled fuel Rinse with water immediately
Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.
Corrosion Have it removed by an authorized Audi dealer or authorized
Audi Service Facility.
Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)
No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant
Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth
Grease-based con-
taminants such as
cosmetics or sun-
block
Remove immediately with a mild soap solution ®) and a soft
cloth
Carbon compo- Deposits clean the same way as painted parts > page 235
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
Interior cleaning
Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®
Trim
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8S1012721BB
Care and cleaning
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Power top
— Remove bird droppings immediately.
— Never use gasoline, spot remover, ben-
zene, paint thinner or other solvents to re-
move.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
— To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Instrument cluster
— Make sure that the instrument cluster is
switched off and has cooled off before
cleaning it.
— The instrument cluster and the trim sur-
rounding it must not be cleaned with dry
cleaning methods because they could get
scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
— If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
— Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
— Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
239
Care and cleaning
— Do not turn on the seat heating* to dry
the seat.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Open hook and loop fasteners, for exam-
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
— Natural leather
— Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi-
lar products.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating” to dry
the seat.
—To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve-
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
@ Tips
— Insects are easier to remove from paint that
has been freshly waxed.
— Regular waxing can prevent rust spots from
forming.
— Decorative decals can age due to environ-
mental conditions, which can result in dam-
age such as brittleness. The color may fade
if exposed to excessive sunlight.
Taking your vehicle out
of service
If you would like to take your vehicle out of serv-
ice for a long period of time, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty. They will advise you of important measures,
such as corrosion protection, service, and storage
procedures. Also follow the information about
the vehicle battery > page 209.
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8S1012721BB
Emergency assistance
Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.
ZX WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.
Equipment
Vehicle tool kit/tire mobility kit/
compressor
Vii =) \
Fig. 181 Luggage compartment: cargo floor closed
The vehicle tool kit, tire mobility kit and compres-
sor are stored in the luggage compartment under
the cargo floor cover.
> Push on the plastic handle and lift up the cargo
floor.
> Open the cargo floor.
Completely retract the vehicle jack arm before
storing the vehicle jack*.
@) Tips
The vehicle jack* does not require any mainte-
nance.
Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 241, General information.
>» Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 241.
UE Raimi) sala
Applies to: vehicles with tire mobility kit
B8K-1475
Fig. 182 Tire: tire damage that cannot be repaired
The tire repair is only meant for temporary use.
Change the damaged tire as soon as possible
SA.
If the tire is pierced by an object such as a nail,
do not remove the object from the tire.
The tire mobility kit can be used at temperatures
as low as -4 °F (-20 °C).
The tire mobility kit must not be used:
—If the tire has cuts or punctures that are larger
than 0.16 in (4 mm) @ © fig. 182
— If the rim is damaged (2)
— If you have driven with very low tire pressure or
without air in the tire @)
See an authorized Audi dealer or authorized Audi
Service Facility for assistance in these situations.
ZA\ WARNING
— Please note that the tire mobility kit cannot
be used in all situations, and that it may on-
ly be used temporarily. >
241
Emergency assistance
— The tire sealant must not come in contact
with skin, eyes, or clothing.
— If tire sealant comes into contact with your
eyes or your skin, thoroughly rinse the af-
fected area immediately with clean water.
— Do not inhale the fumes.
— If you swallow any of the tire sealant, thor-
oughly rinse your mouth immediately and
drink a lot of water. Do not induce vomiting.
Seek medical attention immediately.
— Change your clothing immediately if it
comes into contact with tire sealant.
— If an allergic reaction occurs, seek medical
attention immediately.
— Keep the tire sealant away from children.
— In vehicles with a tire pressure monitoring
system*, using tire sealant can result in an
incorrect display or a system malfunction.
Drive carefully to the nearest authorized
Audi dealer or authorized Audi Service Facili-
ty
@ Tips
— If sealant leaks, allow it to dry in place. You
can then peel it off like a sticker.
— Note the expiration date on the sealant bot-
tle. Replace the tire sealant at an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Radio reception can be interrupted when
operating the compressor.
— Follow the legal regulations that are appli-
cable in the country where you are operating
the vehicle.
D_ The compressor may look different. However, the way it is
operated is generally the same.
242
Repairing tires
Applies to: vehicles with tire mobility kit
RAZ-0213|
Fig. 184 Tire mobility kit connection
Requirement: the tire mobility kit must be laid
out and ready for use > page 241.
Setting up the tire mobility kit
> Remove the connector (3) and pressure hose (4)
from the bottom of the housing.
> Connect the compressor pressure hose @ D to
the flange © on the tire sealant bottle ©.
> Insert the sealant bottle with the flange at the
bottom into the opening @) on the top of the
compressor housing.
> Remove the valve cap from the faulty tire.
>» Connect the filler hose (8) to the valve ©)
> fig. 184.
> Connect the plug @) © fig. 183 to an outlet in
the vehicle.
> Switch the ignition on.
Inflating a tire
> Move the switch (7) > fig. 184 on the compres-
sor into position I.
8S1012721BB
Emergency assistance
> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again > A\.
ZA\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
@) Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
CeeTnn eas]
Applies to: vehicles with tire mobility kit
> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
> Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.
Nv WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.
(@) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
G) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 241, General information.
> Set the parking brake.
> Select the “P” position.
> Lay out the vehicle tool kit > page 241 and the
spare tire > page 247.
Z\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.
243