2020 AUDI Q7 USB

4M1012721BA
Stowing and using

Stowing and using
Power sources
When the ignition is switched on, you may be
able to use multiple power sources for external
devices, depending on the vehicle equipment.
12 volt sockets
You can connect electrical accessories to the 12
volt sockets. The power usage must not exceed
120 watts.
The 12 volt sockets are labeled with the 12V
symbol. They are located in the front center con-
sole, in the rear* and on the side trim panel in the
luggage compartment*.
USB ports
Applies to: vehicles with USB input
You can charge mobile devices using the USB
ports. The USB ports are labeled with the «<> or
(4 symbol or CHARGE ONLY.

Z\ WARNING
—To reduce the risk of fatal injury, store all
connected devices securely when driving so
that they do not move around inside the ve-
hicle when braking or in the event of an acci-
dent.
— Incorrect usage can lead to serious injuries
or burns. To reduce the risk of injuries, never
leave children unattended in the vehicle
with the vehicle key.

® Note
— Read the operating manuals for the con-
nected devices.
—To reduce the risk of damage to the vehicle
electrical system, never attempt to charge
the vehicle battery by connecting accesso-
ries that provide power to the power sour-
ces.
— Do not connect any device whose network
class (voltage) does not match the network
class designed for the socket.
— Disconnect the connectors from the power
sources carefully to reduce the risk of dam-
aging them.
Cup holders
Applies to: vehicles with cup holders

RAZ-0746




Fig. 77 Rear center armrest*: cup holders
Your vehicle has cup holders in the front center
console, in the door pockets, in the center arm-
rest in the second row seat and on the left and
right side in the third row seat*.
Front center console cup holders
> The cup holder @) may be under a cover. To
open the cup holder, tap on the strip on the
cover.
Cup holder in the center armrest in the
second row seat
> Fold the center armrest* downward.
> To open the cup holder, tap on the button (2).
> To close the cup holder, fold the cover back un-
til it clicks into place.

Z\ WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or >

81

4M1012721BA
Telephone

Disconnecting a mobile device
Applies to: vehicles with telephone
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 227.
Using the Audi phone
box
Applies to: vehicles with Audi phone box

Fig. 137 Storage compartment under the center armrest:
Audi phone box with connections
You can charge your mobile device battery wire-
lessly using the Audi phone box. You can make
calls through the exterior antenna* on the vehi-
cle. Using the external antenna* helps when
there is a low signal and also provides better re-
ception quality.
— Position the mobile device in the Audi phone
box centered on the @ symbol @ with the dis-
play facing up.
Depending on the vehicle equipment, you may
then be able to use the following functions:
— Connect to the exterior vehicle antenna!)
— Wirelessly charge the mobile device. Require-
ment: the ignition must be switched on. The
charging function must be switched on in the
MMI. You must have a Qi-capable2) mobile de-
vice.

D_ Not available in all countries. These are additional car
phone functions only in conjunction with Audi connect In-
fotainment*.
2) The Qi standard makes it possible to charge your mobile
device wirelessly.
You can also charge a mobile device using the
USB adapter: connect your mobile device to the
Audi music interface using a USB adapter cable
@. You can charge your mobile device using spe-
cific USB adapters > page 213, fig. 155.
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
—A Qi-capable”) mobile device must be in the
Audi phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 165 and must be charg-
ing through the Audi music interface using a
USB adapter.
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Reminder signal and mobile
device wireless charging.
The following settings are available:
— Signal tone
— Spoken cue”: this setting is switched on at the
factory.
— Off
— Mobile device charging notification*: when
this function is switched on, the charge status
of your mobile device is displayed. You will also
be reminded not to forget your mobile device
when leaving the vehicle.
— Mobile device wireless charging: when this
function is switched on, you can charge your Qi-
capable mobile device wirelessly in the Audi
phone box.

WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or >
y

167

4M1012721BA
Telephone

— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
Using the telephone
Accessing the telephone functions
Applies to: vehicles with telephone
w
fentins frencsy
or
Requirement: a mobile device must be connected
to the MMI > page 165.

Fig. 138 Upper —O selection menu
> Applies to: MMI: Select on the home screen:
PHONE.
The following phone functions will be available:
@ Search
@ Calllist ........ ee 169
GQ) Presets von c= cian es eemusoe 2 v cmvtee 2 vo 170
CB) COMtACES isws + x naps so ews ge saws 170
® Voicemail ...............0.000. 171
© Dialnumber ..............20005 171
@ Switching between two mobile de-
VICES sevens x aeswnn « % euenoos wo seeomus «aoe L75
Selected phone functions are also available in the
instrument cluster > page 176.

Opening the call list
Applies to: vehicles with telephone
Call list
Smith, John (4) PIES ti
Perm AnPED 9:31AM
Albert, Simon (3) PT Sloe)
Peewee era) EEE
ENT TES Ae) PLSD
Perm EL PE)
PUT ea 2018-10-28
Mobile 001712345678 rT
a) 2 aa
Fig. 139 Upper display: call list
Requirement: the call list must contain a phone
number.
> Applies to: MMI: Select on the home screen:
PHONE > Call list.
Possible call list symbols:
Missed calls
Dialed numbers
Received calls
Edit call list
Displaying a business card ....... 170
Number of interactions with a con-
tact
©OO®COLO
If more than one interaction with a contact has
already taken place, the last one is always dis-
played in the form of an arrow (a), @) or @).
Press and hold a contact or a phone number in
the list until the Options menu appears. Depend-
ing on your mobile device, the following options
may be available:
— Save as a shortcut > page 21, Shortcuts.
— Edit telephone number: edit a phone number
before dialing it. Press Dial and start the call.
— Show history*: Requirement: you must have al-
ready had more than one interaction with a
contact. All interactions with a contact or a
number are displayed.
— Store as favorite > page 170.
— Send text message > page 172.
— Send e-mail > page 174.
@) Tips
The call list can only be edited via the MMI.
169

Telephone

— To delete all paired Bluetooth devices, the
Bluetooth function can be reset to the fac-
tory default settings > page 226.
Directory settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Contacts > ©.
Switching between two mobile devices
Requirement: telephone 1 and telephone 2 must
be connected.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
The directory for the selected phone will be dis-
played.
Hide grayed-out contacts
When this function is switched on, contacts that
have no phone numbers stored for them will be
hidden.
Sort order
You can sort the contacts by Last name or First
name.
Download contacts
Requirement: a mobile device must be connected
to the MMI.
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
tion to update the contacts.
Memory capacity
You can manage up to 23,000 contacts. You can
also download up to 5,000 contacts from maxi-
mum four mobile devices. You can also import up
to 3,000 contacts from a storage medium.
Importing and exporting contacts
Requirement: an SD card must be in the SD card
reader* = page 210 or a USB storage device must
176
be connected to the Audi music interface
=> page 213.
Contacts in vCard format (.vcf) can be imported
or exported from the MMI.
— Applies to: MMI: Importing contacts from a
storage medium: Select: Import contacts >
Search for import data > SD card 1 or USB de-
vice 1/USB device 2 > desired contacts or Se-
lect all contacts > Start import.
— Applies to: MMI: Exporting contacts to a stor-
age device: Requirement: Only previously im-
ported contacts can be exported. Select: Export
contacts > Find source for exporting > SD card
1 or USB device 1/USB device 2 > desired con-
tacts or Select all contacts > Start export.
@ Tips
— For more information about the myAudi ac-
count, visit my.audi.com.
— The imported contacts are stored in the lo-
cal MMI memory.
— Contacts that were downloaded from a mo-
bile device cannot be exported.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Mobile phone network settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Switching the car phone or data module on
Applies to: vehicles with car phone/data module
See > page 175.
Instrument cluster
Bo) afedaT)
Applies to: vehicles with multifunction steering wheel and
telephone
In the instrument cluster display, you can control
the MMI functions with the multifunction

4M1012721BA
Navigation

Map update
Applies to: vehicles with navigation system
You can update the map data in the MMI witha
map update. The functions depend on the coun-
try and vehicle equipment:
— Map updates through online map update
=> page 197.
— Import map updates from the SD card or USB
connection to your MMI > page 197.
— Map update at an authorized Audi dealer or au-
thorized Audi Service Facility. This can result in
additional costs.
Online map update
Applies to: vehicles with MMI, navigation system, and Audi
connect Infotainment
Using map update online, you can update the
map material in your navigation system directly
from your vehicle.
Using your vehicle position, the MMI identifies
regions which you are frequently in. Based on
this, update data for these regions are available
for your MMI.
Start map update
Applies to: MMI
Requirement: the MMI must be connected to the
Internet > page 178, Audi connect.
> A notification for a map update will appear in
the upper display.
> If the option Automatic online map update
=> page 198 is switched on, the MMI will start
the map update. Or:
> Press on the notification. Or: access the notifi-
cation in the notification center on > page 20
and press on the notification.
> If the Automatic online map update option
=> page 198 is switched off, press on Allow
once or Always allow.
The MMI will start the map update. The progress
of the download and installation will be shown in
the upper display.
When the update has ended, a notification will
be displayed.
(@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
@) Tips
Because of the high volume of data, Audi rec-
ommends performing the map update using
the USB connection = page 197.
Map update using an SD card or USB
connection
Applies to: vehicles with MMI, navigation system, and Audi
connect Infotainment
With the map update, you can update the map
material in your navigation system.
Requirement: you must have created a myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
Prepare map update
> Download the map update at my.audi.com and
store it on an SD card or on a USB flash drive.
For additional information, visit my.audi.com.
Start map update
> Insert the SD card in your vehicle's SD card
reader > page 210. Or: connect the USB flash
drive to the Audi music interface > page 213.A
notification for a map update will appear in the
upper display.
> Press on the notification. Or: access the notifi-
cation in the notification center on > page 20
and press on the notification. The update pack-
age is shown.
> Press Next. The installation status is shown in
the upper display.
> When the update has ended, a notification will
be displayed.
197

Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using the SD card reader or connect your mobile
devices to the Audi music interface and operate
them through the MMI.
Media and format restrictions: the MMI (includ-
ing the SD card reader and the USB storage de-
vice connection) was tested with a variety of
products and media on the market. However,
there may be cases where individual devices or
media and audio/video files may not be recog-
nized, may play only with restrictions, or may not
play at all.
Restricted functionality: reset the Media to the
factory default settings if functionality is restrict-
ed.
Digital Rights Management: please note that
the audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on SD
cards, CDs/DVDs, or mobile devices. Audi AG is
not responsible for damaged or lost files and me-
dia.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the storage medium, the MMI
will check the Gracenote metadata database.
However, in some cases, the additional informa-
tion may not be displayed.
210
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
SD card reader
The SD card reader is in the storage compartment
under the front center armrest.
Inserting the SD card
> The angled corner of the SD card must face to-
ward the right front side when being inserted.
> Slide the SD card into the card reader slot until
the SD card clicks into place.
The SD card reader is accessed and operated
through the MMI = page 215.
@) Note
— Only use one-piece SD cards. If adapter
cards (SD cards with more than one piece)
are used, the card could fall out of the
adapter when driving because of vibrations.
Individual pieces could then become stuck
in the drive and impair the functionality.
—To reduce the risk of damaging drives and
data carriers, always keep data carriers ina
sleeve and never expose them to direct sun-
light.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. AUDI AG recommends finaliz-
ing the recording process when creating multi-
session CDs. Multisession DVDs are not support-
ed.

4M1012721BA
Media

Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various types of content from Ama-
zon Alexa through the MMI. The voice recognition
system is used to operate it.
Requirement: Amazon Alexa must be activated
=> page 26.
> Start Amazon Alexa using the voice recognition
system.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>page 178.
Multimedia connections
USB adapter cable
OL
a| =
oS
Fig. 155 Audi Genuine Accessories: USB adapter

[RAH-9202.
\


You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for devices with an Ap-
ple Lightning connection
@ USB adapter for devices with USB
type C connection
CG) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
NUT Tas Tale)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the «<>
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
=> page 215.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident. >

213

— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audi.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
Rear Seat Entertainment
music interface. preparation
— Extremely high or low temperatures that ‘mall inate
can occur inside vehicles can damage mobile Applies to: vehicles with Rear Seat Entertainment preparation
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
The Rear Seat Entertainment preparation in-
cludes cables and a mount for Audi entertain-
ment mobile device in the driver's and front pas-


@ Tips senger's seat backrests.
— Always follow the information found in The suitable Audi entertainment mobile package
=> page 81. can be obtained from the Audi Genuine Accesso-
— When you switch the ignition off, the USB ries program.
ports are still supplied with power until the
energy management intervenes. AN WARNING
— Do not use an additional adapter cable or If you are transporting a child in a rear-facing
USB extension cable to connect mobile devi- child safety seat in the rear of the vehicle, re-
ces to the Audi music interface that already move the Audi entertainment mobile device
have a cable or that must be connected with from the backrest on the front seat to reduce
a USB adapter cable (> page 213, fig. 155). the risk of injury.
Using an additional adapter or US extension
cable may impair functionality. @) Note
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP G) Tips
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
Only use devices that are approved for the
Rear Seat Entertainment preparation. Unap-
proved equipment can cause damage to the
vehicle electrical system.
— Always read the chapter > page 292.
— The Rear Seat Entertainment preparation is
not intended to charge other electronic de-
vices.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
214