2020 AUDI Q7 USB

4M1012721BA
Media

Using the Audi entert
[We]

Applies to: vehicles with Rear Seat Entertainment preparation
and Audi entertainment mobile device
Fig. 156 Rear side of the driver’s/front passenger's seat:
securing/removing the Audi entertainment mobile device

@
an
(RAH-8642

Fig. 157 Rear side of the driver’s/front passenger's seat:
tilting the Audi entertainment mobile device
Securing the Audi entertainment mobile
device
» Slide the holder for the Audi entertainment
mobile device back into the mounting slot until
you can feel and hear it lock into place. The cov-
er will open automatically when the device
locks into place.
It should no longer be possible to remove the
Audi entertainment mobile device @) without
pulling on the release mechanism () © fig. 156.
Tilting the Audi entertainment mobile device
> Hold the Audi entertainment mobile device in
both hands during the entire process.
> Tilt the Audi entertainment mobile device by
pressing on the area indicated (@ without using
strong force > fig. 157.

Removing the Audi entertainment mobile
device
> To release the Audi entertainment mobile de-
vice, pull the release mechanism on the rear
side of the device out evenly with both hands
@ ° fig. 156.
> Pull the Audi entertainment mobile device (2)
straight out of the mounting slot.
The cover on the mounting slot will close auto-
matically once you have removed the Audi enter-
tainment mobile device completely.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 213.
—SD card > page 210.
— USB © page 213.
— DVD drive > page 211.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 211, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 213.
— Connect online media > page 212.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 216.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 215.
> Select the Radio/Media tab using the multi-
function steering wheel.
215

Media

> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select the
button > Switch to radio/Switch to media.
@) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the MMI may be required.




Fig. 158 Upper display: media center view
Various categories are available in the media cen-
ter for selecting media files or browsing through
media sources.
You can browse through your music collection us-
ing
the categories in the media center, such as al-
bums. You can browse through the active source
or any available source (for example, an SD card).
While browsing through the media center, the
music from the active source will continue to
play.
Opening the media center
> Applies to: MMI: Searching any source: select
on the home screen: MEDIA > Source > a
source > a category.
> Searching through the active source: select in
the playback view > page 217: 88 > a category.
216
@ Source symbol
The system will display the symbol for the source
that is currently being searched. Depending on
the connected device or online media service’,
the symbol for a source may change. As an exam-
ple, > fig. 158 shows a USB stick connected to
the Audi music interface.
@ Source device name
The system will display the device name of the
source that is currently being searched.
@ Categories
The media center will display categories depend-
ing on the connected device, the selected source
content, and the connection type. The search is
limited to the active source.
Search
If a source supports the search, then the catego-
ry is displayed > page 219.
Last played track
The last played media file will be played.
Artists
All available artists are displayed.
> Select: an artist > an album > a song.
Playlists
All playlists and smart playlists in the source are
displayed.
> Select: a playlist > a song.
Smart playlists
Last played tracks: the tracks that were dis-
played last are displayed.
Most played tracks: the tracks that are played
most frequently are displayed.
Directories
The folder structure or track/chapter list is dis-
played.
> Select: a folder > a song.

4M1012721BA
Media

@) Tips
— Not all video DVDs have parental control.
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
— The protection levels for the parental con- PIN can only be reset by an authorized Audi
trol are based on the US standards from the dealer.
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
Supported media and file formats
Cea CN]
The DVD drive*, SD card reader, and the USB stor-
age device connection support the following me-
dia file properties:






Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity of up to 256 GB;
ed media | DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player;
Audi music interface: mobile devices > page 213 (such as an iPod, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives)).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB mass storage device partitions (primary/logical*): two per USB connection.
CD/DVD file systems: ISO9660, Joliet, UDF.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format MPEG |Win- MPEG |Opus |FLAC |ALAC |MPEG MPEG4 Windows
1/2 dows [2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma |.m4a_|.opus_ | .flac -m4a_——|.mpg; -mp4 .wmv
tension -m4b | .ogg -mpeg -m4v .asf
aac .oga -Mov
-avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive*: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max.

50,000 files per playlist/folder

221

— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 213, Multimedia
connections/> page 211, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 226 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.

Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.

Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.

222

4M1012721BA
Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 213 using a USB adapter
=> page 213, fig. 155, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press OQ.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 178.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 178. Make sure
the function > page 175, Turn on car phone
or data module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 26.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
223

Audi smartphone interface

— You cannot connect any mobile devices via — AUDI AG merely provides access to third
Bluetooth when an Audi smartphone inter- party services through the MMI and does
face connection is active. not assume any responsibility for the con-
— Usage of the Audi smartphone interface de- tent of these services.
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 213.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.

Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 226. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 18. Re-
start your iPhone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter
is connected correctly to your smartphone and the Audi music interface
=> page 213.
Check if the requirements needed to connect a smartphone have been met.

224

4M1012721BA
Fuses and bulbs











































Fuse panel @) (red) Fuse panel (@) (brown)
5 |Engine mount 13 |Left headlight
6 | Windshield washer system control module 16 | Rear Seat Entertainment preparation
7 \Instrument panel Fuse panel ©) (red)
8 |Climate control system fresh air blower No. EGiiRirnictit
9 | Driver assist systems control module { |Anti-thelealanmaystem
UO | Eivietgendy call gystem 2 | Engine control module
+. | Wokonstart, clsetnte moter coupling 3 | Front seat electronics, lumbar support
12 |Right headlight 4 |Automatic transmission selector lever
Fuse panel (@) (black) 5 |Horn
No. | Equipment 6 | Parking brake
1 |Front seat heating 7 | Gateway control module (diagnosis)
2 |Windshield wipers 8 | Roof electronics control module
3 | Left headlight electronics 10 | Airbag control module
4 |Panoramic glass roof rl Electronic Stabilization Control (ESC), An-
5 | Left front door control module ti-Lock Braking System (ABS)
6 |Sockets 12 | Diagnostic connector, light/rain sensor
7 | Right rear door control module 13 | Climate control system
8 | Left headlight 14 | Right front door control module
9 | Right headlight electronics 15 | Climate control system compressor
10 Windshield washer system/headlight . . .
washer system Fuse assignment - Driver's side of the
11 | Left rear door control module
12 | Parking heater s
Fuse panel (4) (brown) . =
No. | Equipment awe
Seat ventilation, seat electronics, rearview 4 EET L
1 | mirror, rear climate control panel, diag- to 15
nostic connector
2 Vehicle electrical system control module,
gateway control module
3. [Sound actuatorexhaust sound tuning Fig. 196 Driver side cockpit: fuse panel with plastic bracket
4 |Transmission fluid cooling valve Face panel @) (black)
5 |Engine start, electric motor No. Equipment
8 | Night vision assist, active roll stabilization 2 | Audi phone box
9_| Adaptive cruise-assist, front radar Climate control system, fragrance system,
10 | Exterior sound 3 particulate matter sensor
1 Intersection assistant, driver assist sys- 4 |Head-up display
tems 5 |Audi music interface, USB sockets
12 [Right headlight 7 |Steering column lock

285

4M1012721BA

Locking and unlocking
By remote control. ...... 0... eee ee 35
Using the lock cylinder...............0. 33
With the convenience key............... 35
Low beam headlights .................... 45
Lowering the rear of the vehicle........... 84
Luggage compartment..............0.4. 82
Cage lOO cscs: «2 wes « 2 ewes 6 6 sae ov ee 87
COVED... eee eee eee eee eee 84
Increasing the'size:. «= sea : swam ss mem ss 85
also refer to Luggage compartment...... 82
Luggage compartment lid
Closing button. ................0000005 38
General information...............200. 36
Mechanically unlocking...............-. 39
Opening and closing................4-. 37
Opening and closing with foot motion..... 39
Power opening and closing.............. 38
Lumbar support ¢ ees « s sees = x pees ss Hews 2 59
M
MaiNtENSNGS « scces = aces ¢ o ace to tem a a 292
Maintenance intervals...............005 245
Malfunction Indicator Lamp (MIL)........ 233
Manual shifting..............0.0-eeee ee 98
Map
Changing thescale................... 191
Display « seme + 2 weenie 2 nee & ¢ RoR & 5 He 193
Operating x « cwwvsina so ccswaws av cesniwe o veasaae & on 192
Setting the destination................ 191
MAP
refer to Message Access Profile......... 172
Map preview... 0.0... 0.000. c eee cece 190
Map update.......... 0... 197
ONLINE weer: x 2 saseu 9 2 aayEN od MoE oe EE Ee 197
SD card/USB connection............... 197
Massage function...............-000 eee 59
PRONE: « scomene « ¢ exorause #2 axons a 8 manors nH amazet «0 60
Mechanicalikeys. s assis vs osuse + 0 saa on exnsinn 34
Med iavacss 2 x scone x 2 aon 5 vere oF eee 210,215
Drives 0... . eee eee 210
Supported formats............-00 eee 221
Media center......................00005 216
Memory card
SD card reader (MMD) ¢ i teins se ce ee te cee 210
Supported types and formats........... 221
Memory fUNCtON ses oo cee ee reine ee ees oe 70
Menu language
refer to Setting the language........... 225
Message Access Profile................- 172
MOSSAGESE os wcities excuses 3 oo amet 4 0 aeOS os 172
Mild hybrid drive system..........-...0. 100
Mirror compass’: + sows » + saws 5 2 sees ye ewe 8 56
Mirrors
Adjusting exterior mirrors............... 51.
Dimming... 6... cee cece eee eee §2
Vanity iniirror’s scam » y seme : y eee ce ees 5 53
MMI
refer to Multi Media Interface........... 18
Mobile device
referto Telephone « wie os wean eo nema «ore 165
Mobile phone network
Connection settings.................. 176
Mountainipasses.. » wie « 0 meses « oanesen © cons 106
Moumntaiinnoadsss a isso «x seivaue oo csnsoe oo an 106
Multifunction steering wheel
Buttons ........ 0.0.00 cee eee eee 12,27
OPEratinG’s « = sess s seen ee Heiss se Hewes os 12
Programming buttons.................. 27
Voice recognition system.............0. 25
Multi Media Interface................... 18
Menus and symbols...............--00- 19
Operating’ « s ems < naan 5 x ReEE es BOE e 16; 19
Switching the displays on or off.......... 18
MUuting (MUTE) rice scree ws oreeos & w oeweeis a 0 as 27
MYAUGI + » seas 5 ¢ caw § o pees so eee eee 28
Automatic login..............00 eee eee 28
myAudi navigation................. 186, 190
N
NarrowialeaSiovns « a eaens « 0 sere « wn mmie aw 8 ome 142
Natural leather care and cleaning......... 270
NAVIGA@LION « saws « x eauye = x gues Fe oR FE ew 186
Betterroutesicis + i seven + o cones + a swawens + ones 198
Calling... 0.6.0... cece eee 190
Changing the scale.............0 eee ee 190
also:referto Maps « swe. «2 we « vunene ae oe 192
Navigation database
Version information..............000- 227
Navigation (instrument cluster) .......... 193
NHTSA: scence sw omens + 0 exauoue ¥ x emmuame > ¢ oman 8 294
305