2020 AUDI Q7 service

4M1012721BA
Checking and Filling

To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Message
Eg Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
C) Note
—The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: after driv-
ing a certain distance, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: if your vehicle
has reached an inspection or oil change interval
or both intervals at the same time, the mes-
sage Inspection due! or Oil change due! or Oil
change and inspection due! appears briefly af-
ter switching the ignition on or off.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
If you have changed the oil yourself, you must re-
set the oil change interval.
Applies to: MMI: To reset the display, select on
the home screen: VEHICLE > Settings & Service
> Service intervals.
@) Note
— Only reset the oil change indicator if the oil
was changed.
— Following the service intervals is critical to
maintaining the service life and value of
your vehicle, especially the engine. Even if
the mileage on the vehicle is low, do not ex-
ceed the time for the next service.
245

Wheels

@ US DOT number (TIN) and
manufacture date
The manufacture date is listed on
the tire sidewall (it may only ap-
pear on the inner side of the tire):
DOT... 2219...
means, for example, that the tire
was produced in the 22nd week of
the year 2019.
@) Audi Original Tires
Audi Original equipment tires
with the designation “AO” have
been specially matched to your
Audi. When used correctly, these
tires meet the highest standards
for safety and handling. An au-
thorized Audi dealer or author-
ized Audi Service Facility will be
able to provide you with more in-
formation.
@) Mud and snow capability
“M/S” or “M+S” indicates the tire
is suitable for driving on mud and
snow. /\ indicates a winter tire.
Composition of the tire cord
and materials
The number of plies indicates the
number of rubberized fabric lay-
ers in the tire. In general: the
more layers, the more weight a
tire can carry. Tire manufacturers
248
must also specify the materials
used in the tire. These include
steel, nylon, polyester and other
materials.
@) Maximum permitted load
This number indicates the maxi-
mum load in kilograms and
pounds that the tire can carry.
@ Uniform tire quality grade
standards for treadwear,
traction and temperature
resistance
Treadwear, traction, and tempera-
ture ranges > page 263.
@ Running direction
The arrows indicate the running
direction of unidirectional tires.
You must always follow the speci-
fied running direction
=> page 278.
Maximum permitted
inflation pressure
This number indicates the maxi-
mum pressure to which a tire can
be inflated under normal operat-
ing conditions.

4M1012721BA
Wheels

by the tire manufacturer. This in-
formation is used to contact con-
sumers if a tire defect requires a
recall.
Vehicle capacity weight
means the rated cargo and lug-
gage load plus 150 lbs. (68 kilo-
grams) times the vehicle's desig-
nated seating capacity.
Vehicle maximum load on the
tire
means that load on an individual
tire that is determined by distrib-
uting to each axle its share of the
maximum loaded vehicle weight
and dividing by two.
Vehicle normal load on the tire
means that load on an individual
tire that is determined by distrib-
uting to each axle its share of the
curb weight, accessory weight,
and normal occupant weight (dis-
tributed in accordance with > ta-
ble on page 258) and dividing by
two.
Occupant loading and distri-
bution for vehicle normal load
for various designated seating
capacities
Refer to the tire inflation pressure
label > page 256, fig. 175 for the
number of seating positions. Re-
fer to the table > table on
page 258 for the number of peo-
ple that correspond to the vehicle
normal load.
New tires or wheels
Audi recommends having all work
on tires or wheels performed by
an authorized Audi dealer or au-
thorized Audi Service Facility.
These facilities have the proper
knowledge and are equipped with
the required tools and replace-
ment parts.
>New tires do not yet have the
optimum gripping properties.
Drive carefully and at moderate
speeds for the first 350 miles
(500 km) with new tires.
> Only use tires with the same de-
sign, size (rolling circumfer-
ence), and as close to the same
tread pattern as possible on all
four wheels.
>Do not replace tires individually.
At least replace both tires on the
same axle at the same time.
> Audi recommends that you use
Audi Original Tires. If you would
like to use different tires, please
note that the tires may perform >
253

Wheels

differently even if they are the
same size > A.
>If you would like to equip your
vehicle with a tire and rim com-
bination that is different from
what was installed at the facto-
ry, consult with an authorized
Audi dealer or authorized Audi
Service Facility before making a
purchase > A.
Because the spare tire® is differ-
ent from the regular tires instal-
led on the vehicle (such as winter
tires or wide tires), only use the
spare tire* temporarily in case of
emergency and drive carefully
while it is in use. It should be re-
placed with a regular tire as soon
as possible.
All four wheels must be equipped
with tires that are the same brand
and have the same construction
and tread pattern so that the
drive system is not damaged by
different tire speeds. For this rea-
son, in case of emergency, only
use a Spare tire* that is the same
circumference as the regular tires.


Z\ WARNING
—Do not use steel rims that are
17 inches or larger. Otherwise,

254

damage to the vehicle and an
accident could result.
—Only use tire/rim combina-
tions and suitable wheel bolts
that have been approved by
Audi. Otherwise, damage to
the vehicle and an accident
could result.
—For technical reasons, it is not
possible to use tires from oth-
er vehicles. In some cases, you
cannot even use tires from the
same vehicle model.
—Make sure that the tires you
select have enough clearance
to the vehicle. Replacement
tires should not be chosen
simply based on the nominal
size, because tires with a dif-
ferent construction can differ
greatly even if they are the
same size. If there is not
enough clearance, the tires or
the vehicle can be damaged
and this can reduce driving
safety and increase the risk of
an accident.
—Only use tires that are more
than six years old when abso-
lutely necessary and drive
carefully when doing so.
—Run-flat tires* may only be
used on vehicles that were

4M1012721BA
Wheels


equipped with them at the
factory > page 265.
—If you install wheel covers on
the vehicle, make sure they al-
low enough air circulation to
cool the brake system. If they
do not, this could increase the
risk of an accident.

Tire wear and damage
B4H-0415

Fig. 173 Tire profile: treadwear indica-
tor
Tire wear
Check the tires regularly for wear.
—Inflation pressure that is too low
or high can increase tire wear
considerably.
—Driving quickly through curves,
rapid acceleration, and heavy
braking increase tire wear.
—Have an authorized Audi dealer
or authorized Audi Service Facili-


D Obey any applicable regulations in the
country where the vehicle is being oper-
ated.
ty check the wheel alignment if
there is unusual wear.
—Have the wheels rebalanced if an
imbalance is causing noticeable
vibration in the steering wheel.
If you do not, the tires and other
vehicle components could wear
more quickly.
Treadwear indicator
Original equipment tires contain
treadwear indicators in the tread
pattern, which are bars that are
1/16 in (1.6 mm) high and are
spaced evenly around the tire per-
pendicular to the running direc-
tion > fig. 173. The letters “TWI”
or triangles on the tire sidewall
indicate the location of the tread-
wear indicators.
The tires have reached the mini-
mum tread depth !) when they
have worn down to the treadwear
indicators. Replace the tires with
new ones > A.
Tire rotation
Rotating the tires regularly is rec-
ommended to ensure the tires
wear evenly. To rotate the tires,
255
>

Wheels

install the tires from the rear axle
on the front axle and vice versa.
This will allow the tires to have
approximately the same length of
service life.
For unidirectional tires, make sure
the tires are installed according to
the running direction indicated on
the tire sidewall > page 278.
Hidden damage
Damage to tires and rims can of-
ten occur in locations that are hid-
den. Unusual vibrations in the ve-
hicle or pulling to one side may
indicate that there is tire damage.
Reduce your speed immediately.
Check the tires for damage. If no
damage is visible from the out-
side, drive slowly and carefully to
the nearest authorized Audi deal-
er or authorized Audi Service Fa-
cility to have the vehicle inspect-
ed.

Z\ WARNING
Tread that has worn too low or
uneven tread depths on the
tires can reduce driving safety.
This can increase the risk of an
accident because it has a nega-
tive effect on handling, driving
through curves, and braking,

256

and because it increases the
risk of hydroplaning when driv-
ing through deep puddles.
Tire pressure


B4l-1383


Fig. 174 Driver's side B-pillar: tire pres-
sure label


B8K-1151
‘SEATING CAPACITY TOTAL he oe AVANT ARRIERE NOMBRE DE PLACES TOTAL
The combined weight of 9 oF mb or 0 Le poids total des occur








TIRE SIZE
PNEU _| DIMENSIONS
FRONT avant |
REAR ARRER |
‘SPARE
ve secours |
COLD TIRE PRESSURE
PRESSION DES PNEUS A FROID
a KPA, Ml PSI
a KPA, Ml PSI
Ha KPA, MM PSI





Fig. 175 Tire pressure label
The correct tire pressure for tires
installed at the factory is listed on
a label. The label is located on the
B-pillar > fig. 174, > fig. 175.
Use the tire pressure specified for
a normal vehicle load when the
vehicle is partially loaded > table
on page 258. If driving the vehi-
cle when fully loaded, you must
increase the tire pressure to the
maximum specified pressure > A. >

4M1012721BA
Wheels


ZA\ WARNING
Wheel bolts that are tightened or repaired in-
correctly can become loose and result in loss
of vehicle control, which increases the risk of
an accident. For the correct tightening specifi-
cation, see > page 278, Finishing.
— Always keep the wheel bolts and the threads
in the wheel hub clean and free of grease.
— Only use wheel bolts that fit the rim.
— Always have damaged rims repaired by an
authorized Audi dealer or authorized Audi
Service Facility. Never repair or disassemble
rims yourself, because this increases the risk

of an accident.
Loose wheel warning
Applies to: vehicles with loose wheel warning

Within the limits of the system, the loose wheel
warning in the instrument cluster warns you if
one or more wheels are loose.
Using the ABS sensors, the loose wheel warning
system compares the vibration characteristics of
the individual tires. If one or more wheels are
loose, it will be indicated in the instrument clus-
ter display with the fi indicator light and a mes-
sage. If only one wheel is affected, the location
of that wheel will be indicated.
Messages
fi Wheel bolts loose. Please safely stop the ve-
hicle and check all wheel bolts!
Loose wheel warning for at least one wheel > A\.
Check the wheel bolts on all wheels with the
wheel wrench (vehicle tool kit). Have the tighten-
ing specification checked as soon as possible with
a torque wrench. Drive carefully until then. For
the correct tightening specification, see
=> page 278, Finishing.
fi Wheel assessment active. Please continue
driving carefully
After this message appears and you have checked
the wheel bolts, the assessment phase begins
when the vehicle is in motion. This may take sev-
eral minutes.
fi Loose wheel warning: malfunction! See
owner's manual
There is a system malfunction. Drive immediately
to an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction repaired.

Z\ WARNING
Wheel bolts that are tightened incorrectly can
become loose and result in loss of vehicle con-
trol, which increases the risk of an accident.
— If a message appears, reduce your speed im-
mediately and avoid any hard steering or
braking maneuvers. Stop as soon as possible
and check the wheel bolts.
— Check your wheels for damage. Have the
damaged wheels checked and/or replaced
immediately by an authorized Audi dealer or
authorized Audi Service Facility.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the message may be delayed.
— The driver is responsible for ensuring that

the wheels are attached correctly.
(i) Tips
— The loose wheel warning system can also
stop working when there is an ESC malfunc-
tion.

— Using snow chains may result in a system
malfunction.
Winter tires significantly improve the vehicle's
handling when driving in winter conditions. Be-
cause of their construction (width, compound,
tread pattern), summer tires provide less traction
on ice and snow.
> Use winter tires on all four wheels.
> Only use winter tires that are approved for your
vehicle.
>» Please note that the maximum permitted
speed may be lower with winter tires > A\ in
General information on page 246. An author-
ized Audi dealer or authorized Audi Service Fa-
cility can inform you about the maximum per-
mitted speed for your tires.
261
>

Wheels

> Check the tire pressure after installing wheels
=> page 256.
The effectiveness of winter tires is reduced great-
ly when the tread is worn down to a depth of
0.16 in (4 mm). The characteristics of winter tires
also decrease greatly as the tire ages, regardless
of the remaining tread.
@) For the sake of the environment
Reinstall summer tires at the appropriate
time, because they provide better handling
when roads are free of snow and ice. Summer
tires cause less road noise, tire wear, and fuel
consumption.
G) Tips
You can also use all season tires instead of
winter tires. Please note that in some coun-
tries where winter tires are required, only win-
ter tires with the - symbol may be permit-
ted.
Snow chains improve both driving and braking in
winter road conditions.
> Only install snow chains on the front wheels.
> Check and correct the seating of the snow
chains after driving a few feet, if necessary. Fol-
low the instructions from the manufacturer.
> Note the maximum speed of 30 mph
(50 km/h). Observe the local regulations.
Use of snow chains is only permitted with certain
rim/tire combinations due to technical reasons.
Check with an authorized Audi dealer or author-
ized Audi Service Facility to see if you may use
snow chains.
Use fine-mesh snow chains. They must not add
more than 0.53 in (13.5 mm) in height, including
the chain lock.
You must remove the snow chains on roads with-
out snow. Otherwise, you could impair driving
ability and damage the tires.
262

Z\ WARNING
Using incorrect snow chains or installing snow
chains incorrectly can result in loss of vehicle
control, which increases the risk of an acci-
dent.

() Note
— Snow chains can damage the rims and
wheel covers* if the chains come into direct
contact with them. Remove the wheel cov-
ers* first. Use coated snow chains.
— Do not install and use snow chains if there is
a malfunction in the air suspension*, be-
cause the vehicle height will be very low. If
you drive with snow chains anyway, the
wheel housings and other vehicle compo-
nents can be severely damaged.
G) Tips
When using snow chains, it may be advisable
to limit the ESC > page 113.
Low-profile tires
Applies to: vehicles with low-profile tires
Compared to other tire/rim combinations, low-
profile tires offer a wider tread surface and a
larger rim diameter with shorter tire sidewalls.
This results in an agile driving style. However, it
may reduce the level of comfort and increase
road noise when driving on roads in poor condi-
tion.
Low-profile tires can become damaged more
quickly than standard tires when driving over
large bumps, potholes, manhole covers, and
curbs. Therefore, it is particularly important to
maintain the correct tire pressure > page 256.
To reduce the risk of damage to the tires and
rims, drive very carefully on poor roads.
Check your wheels regularly every 2,000 mi
(3,000 km) for damage. For example, check for
bulges/cracks on the tires or deformations/cracks
on the rims.
After a heavy impact or damage, have the tires
and rims inspected or replaced immediately by >