2020 AUDI Q7 weight

4M1012721BA
Opening and closing



area of the luggage compartment lid, in-
cluding the hinge areas and the upper and
lower edge of the luggage compartment lid.
—
After closing the luggage compartment lid,
make sure that it is latched. The luggage
compartment lid could open suddenly while
driving, which would increase the risk of an
accident.
— Never drive with the luggage compartment
lid ajar or open, because poisonous gases
from the surrounding area can enter the ve-
hicle interior and increase the risk of asphyx-
iation.
— If there is a luggage rack (such as a bicycle
rack) on the luggage compartment lid, the
luggage compartment lid may not open
completely under certain circumstances or it
could close by itself if open due to the extra
weight. Therefore, the open luggage com-
partment lid must be given additional sup-
port or the cargo must first be removed
from the luggage rack.
— Applies to vehicles with power-operated or
sensor-controlled luggage compartment lid:
Pay careful attention when closing the lug-
gage compartment lid. Otherwise, you could
cause serious injury to yourself or others de-
spite the pinch protection.


© Note
The luggage compartment lid can bump into
objects such as the garage ceiling when open-
ing and become damaged.
® Tips
— When the vehicle is locked, the luggage
compartment lid can be unlocked separately
by pressing the 4s button twice on the vehi-
cle key. The luggage compartment lid locks
automatically when it is closed again.
— The ability to open the luggage compart-
ment lid using the handle can be deactivat-
ed or activated in the MMI > page 31.
(eyecare) closing the luggage
t lid
Fig. 27 Driver's door: opening the luggage compartment
lid
Opening the luggage compartment lid
> When the ignition is switched off, press and
hold the 4s button on the vehicle key twice. Or
> Engage the “P” selector lever position and pull
the <3 button in the driver's door. Or
> Applies to: vehicles without convenience key:
Unlock the vehicle or the luggage compartment
lid using the @/ 4s button on the vehicle key
and press the handle in the luggage compart-
ment lid. Or
> Applies to: vehicles with convenience key: Press
the handle in the luggage compartment lid.
The vehicle key cannot be more than approxi-
mately 4 feet (1.5 m) away from the luggage
compartment.
Closing the luggage compartment lid
> See > page 38, Automatic luggage compart-
ment lid.

A WARNING
Follow the safety precautions > page 36.

37

Sitting correctly and safely

Installing the headrests
Applies to: vehicles with removable head restraints
> Fold the backrest forward slightly > page 85.
>» Slide the posts on the head restraint down into
the guides until the posts click into place.
> Press the button @) and slide the head restraint
all the way down. It should not be possible to
remove the head restraint from the backrest
without pressing the button.
Safety belts
Each seat is equipped with a three-point safety
belt. Safety belts that are worn correctly are the
most effective way to reduce the risk of serious or
fatal injuries in a collision. Therefore, wear your
safety belt correctly and make sure that all vehi-
cle passengers are also wearing their safety belts
correctly when the vehicle is moving.
Even though your vehicle is equipped with an air-
bag system, every vehicle passenger must still al-
ways wear the appropriate safety belt. In addi-
tion to their normal protective function, safety
belts also hold vehicle occupants in the correct
seating position in the event of a collision so that
the airbags can deploy correctly and provide addi-
tional protection. Safety belts provide protection
during collisions when the airbags do not deploy
or if they have already deployed.

ZX WARNING
The risk of serious or fatal injury increases if
the safety belt is not fastened, if it is worn in-
correctly, or if it is damaged.
— All vehicle occupants, including the driver,
must fasten their safety belts correctly be-
fore every trip and must always keep their
safety belts fastened during the trip, regard-
less of whether the seat is equipped with an
airbag or not. This also applies to children
that are seated in a child safety seat that is
appropriate for their weight and age and
that is secured with a safety belt.
— In the event of a collision, vehicle occupants
that are not wearing safety belts could be
propelled through the vehicle interior and

66


collide with vehicle components, such as the
steering wheel, instrument panel, wind-
shield, or doors. In some situations, vehicle
occupants could also be ejected from the ve-
hicle. Vehicle occupants in the rear seats
who do not wear safety belts not only en-
danger themselves, but also other people in
the vehicle.
Only one person may be fastened with a
safety belt at a time. Never secure more
than one person, including children, with a
single safety belt.
Never allow children or infants to ride on an-
other person's lap and be belted into the
safety belt with them.
Insert the belt buckle only in the belt latch
belonging to the corresponding seat, so that
the protective function is not impaired.
To ensure the maximum protective function
of the safety belts, all vehicle passengers
must sit in the correct seating position
> page 58.
Check the condition of your vehicle’s safety
belts regularly > page 268. If you find dam-
age to the belt webbing, the belt connec-
tions, the retractor, or the buckle, have the
damaged safety belt replaced by an author-
ized Audi dealer or authorized Audi Service
Facility.
The safety belts must not be removed or
modified in any way. Do not attempt to re-
pair the safety belts yourself.
Safety belts that are strained during an acci-
dent, and thus stretched, must be replaced
by an authorized Audi dealer or authorized
Audi Service Facility.

Sitting correctly and safely

Memory function Airbag system
(erreur laced) General information
Applies to: vehicles with memory function
With the memory function, you can save and call AN WARNING
up seat profiles using the memory buttons in the — If you have not fastened your safety belt,
door trim panel. you are in an incorrect seating position, or
you are too close to the airbag system, the
airbag system will not be able to protect
you. This increases the risk of serious or fa-
Depending on the equipment, it may be possible
to store the following settings:
— Driver's seat: seat, steering wheel”, exterior tal injuries. Make sure that every vehicle
mirrors passenger has their safety belt correctly fas-
— Front passenger's seat: seat tened and is sitting in a correct seating posi-
tion > page 58. This is necessary regardless
eee of whether the seat is equipped with an air-
Applies to: vehicles with memory function bag or not.
— Never place your feet on the instrument
panel, out of the window, or on the seat sur-
faces. To help ensure that the airbag system
can deploy correctly, never bend forward or
lean on the door or the side window. Other-
wise, serious and possibly fatal injuries can
occur if the airbags deploy.
— People, animals, or objects between the
passengers and the airbag system can inter-
Accessing a seat profile fere with the correct deployment of the air-
bag or can be thrown through the vehicle in-
terior, increasing the risk of serious or fatal
injuries. Make sure that nothing is located
between the vehicle occupants and the air-
bag system. Do not secure or transport any
objects within the deployment zone of the
airbag systems, especially on the steering
wheel, on the instrument panel, on the
doors, on the windows, or in the footwell.
The memory function buttons are located in the
door trim panel.
Storing a seat profile

>» Press the [SET] button. If the LED in the button
turns on, a seat profile can be stored.
> Push one of the numbered memory buttons. A
tone confirms that the settings were stored.

> While the driver’s or front passenger's door is
open and the ignition is switched off, press the
memory button once briefly. The seat will be
fully adjusted to the settings in the seat profile.
> If the driver's/front passenger's door is closed
or the ignition is switched on, press and hold
the memory button until the seat profile is
completely set.


— Never put stickers on the airbag system cov-
A WARNING ers or cover them with any objects.
— To reduce the risk of an accident, the seat — Only lightweight clothing should be hung
setting can only be recalled when the vehicle from the garment hooks in the vehicle. Do
is stationary. not use clothes hangers to hang clothing.
— In an emergency, the recall process can be The pockets of the clothing must not con-
canceled by pressing the seat adjustment tain any heavy, breakable, or sharp-edged
button on that seat. objects. This could impair the effectiveness
of the side curtain airbags.
@) Tips — You must not use seat or protective covers
Certain settings are stored automatically in that are not specifically approved for use on
the active personal profile. Audi seats with side airbags. Since the side

airbags deploy from the seat backrest, such

70

4M1012721BA
Sitting correctly and safely


the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure
that PASSENGER AIR BAG OFF 3; re-
mains on while driving. If
PASSENGER AIR BAG OFF #¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF &%; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
— Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front
passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
— Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-
vanced airbag system.

manufacturer instructions for the child safety
seat.
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www.safercar.gov
National SAFE KIDS Campaign
http://www.safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html


Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
ZA\ WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle
with a child safety seat that is appropriate for
their body size, weight, and age.
— Children ages 12 and under must be trans-
ported using the appropriate child safety
seat. Note differences in regulations be-
tween states and countries.
— Child safety seats secured incorrectly in the
vehicle may cause serious or fatal injuries in
the event of an accident. Always secure the
child safety seat according to the manufac-
turer instructions.
— Children or babies must not under any cir-
cumstances be held on the lap of the driver
or other passengers while driving.
— Do not secure more than one child in a child
safety seat.
— Never allow a child to sit in a child safety
seat unsupervised.
— Never allow children to ride unsecured in the
vehicle or to stand or kneel on the seats
while driving. In the event of an accident, a
child could be propelled through the vehicle.

75

Sitting correctly and safely


This can cause serious or fatal injuries for
the child and passengers.
— If children use an incorrect seating position
while driving, they have a higher risk of in-
jury during a sudden braking maneuver or
accident. This especially applies to children
in the front passenger's seat or children who
have their head near the side airbag deploy-
ment area, if the airbag system is deployed
during an accident. This incorrect seating
position can cause severe or even fatal inju-
ries.
— Make sure there is enough space in front of
the child in the child safety seat. If necessa-
ry, adjust the angle and position of the seat
in front of the child safety seat.
— If you are transporting a child in a rear-fac-
ing child safety seat in the rear of the vehi-
cle, remove the Audi Entertainment mobile
device from the backrest on the front seat to
reduce the risk of injury.
— The rear side of a forward-facing child safety
seat should be positioned as close as possi-
ble to the backrest on the vehicle seat. If the
head restraints make it difficult to install a
child safety seat, adjust or remove them if
necessary > page 64. Reinstall the head re-
straints immediately once the child safety
seat has been removed.
— Always make sure that the backrest on the
seat where the child safety seat is installed
is securely locked in place and cannot move
forward. Otherwise, the backrest where the
child safety seat is secured could move for-
ward in the event of an accident or other
emergency situation.
— NEVER use a rear-facing child safety seat on
a seat with an ACTIVATED FRONT AIRBAG;
this could cause DEATH or SERIOUS INJU-
RIES to a CHILD.
— Always secure child safety seats on the
rear seats. If exceptional circumstances re-
quire the child safety seat to be placed on
the front passenger's seat, then the front
passenger's airbag must be deactivated.
Always make sure that
PASSENGER AIR BAG OFF 4%; remains
on while driving. If

76
PASSENGER AIR BAG OFF #; does not
turn on, remove the child safety seat and
install it again according to the child safe-
ty seat manufacturer instructions. If
PASSENGER AIR BAG OFF %%; still
does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system in-
spected.
— If you must use a forward-facing child safety
seat on the front passenger's seat, move the
seat as far back as possible so that it is as
far as possible from the front passenger's
airbag. While doing this, make sure the seat
can be adjusted all the way. A child in a child
safety seat on the front passenger's seat can
receive a severe impact if the front passeng-
er's airbag deploys, which increases the risk
of serious or fatal injury.
— Replace the child safety seat after an acci-
dent because there could be damage that is
not visible.
— Even if a child is not sitting in the child safe-
ty seat, the child safety seat must be se-
cured. An unsecured child safety seat may
be thrown through the vehicle interior dur-
ing sudden braking maneuvers or an acci-
dent.
Correct positioning for children
Always secure children in a child safety seat de-
signed for the body size, weight, and age of the
child.

You can secure child safety seats in your vehicle
using the lower LATCH anchors or the safety
belts. You can also secure child safety seats to
the top tether anchor. Depending on the child
safety seat, it may also be necessary to secure it
to the top tether anchor. In Canada, securing for-
ward-facing child safety seats to the top tether
anchors is required by law.
Always transport children in the rear seats
Accident statistics show that children that are se-
cured correctly in the rear seats are safer thanin >

Sitting correctly and safely

locations each have two lower LATCH anchors
that can be used to secure a LATCH child safety
seat. The marked points with a symbol are locat-
ed on the cushions © fig. 71 or the covers
=> fig. 72 for the lower LATCH anchors. You can lo-
cate the LATCH anchors using the marking points.
» Applies to: vehicles with a rear bench seat that
can be moved forward/back: If you are securing
a child safety seat in the second row, move the
rear seat all the way back.
> Activate the child safety lock > page 40.
> If you are securing a child safety seat in the sec-
ond row, remove the cushion between the seat
surface and the backrest.
> If you are securing a child safety seat in the
third row, remove the cover on both LATCH an-
chors.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\ in Securing child safety
seats with a safety belt on page 79.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Pull on the child safety seat to check if both
sides are engaged correctly in the LATCH an-
chors.
> If possible, also secure the child safety seat to
the respective top tether anchor on the seat
=>page 79.

ZA WARNING
The LATCH anchors in the vehicle are only de-
signed for child safety seats with the LATCH
system. To reduce the risk of serious or fatal
injury, never secure other child restraint sys-
tems, belts, or objects to the anchors.

@) Tips
The LATCH anchors are designed for a total
weight (child and child safety seat combined)
up to 65 lbs (29 kg). If the total weight is
greater than this, the child safety seat must
be secured with the vehicle safety belt.
78
Securing child safety seats with a safety
Pyia
Follow the safety precautions > page 75. The
front passenger’s seat is a dangerous location for
a child, even with an advanced airbag system. If
exceptional circumstances require the child safe-
ty seat to be placed on the front passenger's
seat, then the front passenger's airbag must be
deactivated. Please note the important informa-
tion for this > page 76, Correct positioning for
children and > page 73, Advanced airbag sys-
tem.
Securing child safety seats
> Applies to: vehicles with a rear bench seat that
can be moved forward/back: If you are securing
a child safety seat in the second row, move the
rear seat all the way back.
> Activate the child safety lock > page 40.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\, > page 80.
> If you secure a child safety seat to the front
passenger's seat, adjust the front passenger's
seat to the highest position.
» Secure the child safety seat according to the
child safety seat manufacturer instructions.
> If necessary, activate the belt retractor lock
=> page 78, Activating the belt retractor lock.
> If the child safety seat is secured on the front
passenger's seat, adjust the front passenger's
seat backrest until it rests flat against the child
safety seat. Also make sure that the upper safe-
ty belt fixture is behind the child safety seat.
> If you secure a child safety seat on the rear
seat, also secure it to the correct top tether an-
chor if possible > page 79.
Activating the belt retractor lock
If you secure a child safety seat using the vehicle
safety belt, you must activate the belt retractor
lock. Follow the child safety seat manufacturer
instructions.
The
belt retractor lock prevents the safety belt
from becoming loose while driving, which could
result in the child safety seat no longer being ad-
equately secured.

Stowing and using


porcelain). You could be injured by them in
the event of an accident.

@) Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside
could spill and cause damage to vehicle
equipment.
Storage and
compartments
Pelee leer lel
Depending on the vehicle equipment, there may
be a variety of storage areas, compartments, and
retainers at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the mechanical key
> page 34.
— Storage compartments in the door trim panel
— Storage compartment in the front center con-
sole
— Nets on the back of the front seats
— Garment hooks in the rear
— Garment hooks above the rear doors
— Bag hooks in the luggage compartment
— Net in luggage compartment

Z\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-

tain any heavy, breakable, or sharp-edged

82
objects. This could impair the effectiveness
of the side curtain airbags.
— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
» Use non-elastic cords attached to the tie-downs
to secure objects.

Z\ WARNING
— The luggage compartment cover is not a
surface for storing objects. Objects placed
on the cover increase the risk of injury to all
vehicle occupants during sudden driving or
braking maneuvers or in the event of an ac-
cident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
— If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-
aged straps, this can increase the risk of in-
jury during braking maneuvers or accidents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to
adapt your driving style and speed to the
current conditions.
— The cargo net is only strong enough to se-
cure light objects. Heavy objects are not ade-
quately secured. Attempting to secure heavy
objects increases the risk of injury.

4M1012721BA
Stowing and using



— Never exceed the permitted axle and load
and vehicle weight > page 298.
— Never secure a child safety seat to the tie-
downs.
— Never leave your vehicle unattended, espe-
cially if the luggage compartment lid is
open. Children could enter the luggage com-
partment and close the luggage compart-
ment lid from the inside. This creates the
risk of fatal injury, since the children would
be locked in and may not be able to escape
by themselves.
— Do not allow children to play in or on the ve-
hicle. Close and lock the luggage compart-
ment lid as well as all other doors when you
leave the vehicle.
— Never transport passengers in the luggage
compartment. Every passenger must be cor-
rectly secured with the safety belts in the
vehicle > page 66.
— Be careful when releasing the backrest and
folding
it forward. To reduce the risk of be-
ing pinched, pay attention and check when
folding backrests forward.
— The backrest must be securely latched so
objects cannot slide forward out of the lug-
gage compartment during sudden braking.
— The backrest must be latched securely to en-
sure that the safety belt is protecting the
center seating position.
— Always pull forward on the backrest to make
sure it is check if it is correctly locked in
place.
— Applies to: vehicles with third row seats: To
reduce the risk of injury, the backrest on the
second row seats must be in the upright po-
sition and locked in place if there are pas-
sengers riding in the third row.
— Applies to: vehicles with third row seats:
When there are passengers riding in the
third row seats, remove the adjustable tie-
downs* and place the rail covers on the rails
to
reduce the risk of injuries.

CG) Note
—To reduce the risk of damage, move the rear
head restraints down > page 65 before fold-
ing the rear backrests forward.
— When folding the backrest forward, make
sure the outer safety belts are in the belt
guide recess so that they do not get pinched
in the backrest lock and damaged. Other ob-
jects should be removed from the rear
bench seat to protect the backrest from
damage.
— If you move the front seat back when the
rear seat backrest is folded forward, you
could damage the head restraints on the
rear seat.
— Make sure that the heating grid strips for
the rear window defogger are not damaged
by abrasive objects.
— Let the luggage compartment cover roll up
slowly to reduce the risk of damage.
@) Tips
— The tire pressure must be adapted to the
load > page 256.
— You can purchase straps at specialty stores.
83