2020 AUDI E-TRON service

— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 75.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter or USB ex-
tension cable to connect mobile devices to
the Audi music interface that already have a
cable or that must be connected with a USB
adapter > page 225, fig. 152. Using an ad-
ditional adapter or US extension cable may
impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
226
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 225.
-—SD card > page 222.
— USB > page 225.
— DVD drive > page 223.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 223, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 225.
— Connect online media > page 224.
PN matte)
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 227.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 226.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select:
button > Switch to radio/Switch to media. >

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Media

@) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: Multifunction steering wheel:
Depending on the selected function, it may
be necessary to use the MMI.
Media center
3 g
S
Ig es


Fig. 153 Upper display: media center view
Various categories are available in the media cen-
ter for selecting media files or browsing through
media sources.
You can browse through your music collection us-
ing the categories in the media center, such as al-
bums. You can browse through the active source
or any available source (for example, an SD card).
While browsing through the media center, the
music from the active source will continue to
play.
Opening the media center
> Applies to: MMI: Searching any source: select
on the home screen: MEDIA > Source > a
source > a category.
> Searching through the active source: select in
the playback view > page 228: a8 > a category.
@ Source symbol
The system will display the symbol for the source
that is currently being searched. Depending on
the connected device or online media service”,
the symbol for a source may change. As an exam-
ple, a USB stick is shown connected to the Audi
music interface.
@ Source device name
The system will display the device name of the
source that is currently being searched.
@ Categories
The media center will display categories depend-
ing on the connected device, the selected source
content, and the connection type. The search is
limited to the active source.
Search
If a source supports the search, then the catego-
ry is displayed > page 230.
Last played track
The last played media file will be played.
Artists
All available artists are displayed.
>» Select: an artist > an album > a song.
Playlists
All playlists and smart playlists in the source are
displayed.
> Select: a playlist > a song.
Smart playlists
Last played tracks: the tracks that were dis-
played last are displayed.
Most played tracks: the tracks that are played
most frequently are displayed.
Directories
The folder structure or track/chapter list is dis-
played.
> Select: a folder > a song.
Compilations
You can control your playlists through the MMI.
> Select: a playlist > a song.
Composers
All available composers are displayed.
> Select: ad composer > an album > a song.
227

Media

Radio
> Press on a radio station.
Audio books
You can control your audio books on the MMI.
>» Press on an audio book.
Podcasts
You can control your podcasts through the MMI.
> Select: a podcast > a podcast episode.
Genres
All available genres are displayed.
» Select: a genre > an artist > an album > a song.
Videos
All available video files are displayed.
> Press on a video.
Tracks
All available tracks are displayed.
> Press ona track.
Albums
All available albums are displayed.
> Select: an album > a track.
C) Note
Applies to: vehicles with Audi connect Infotainment
— Cloud services and category radio always re-
quire an Internet connection.
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 187.
Gi) Tips
— Only the categories supported by the medi-
um are available.
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— When synchronizing a portable device with
Cloud services, playlists may display incor-
rectly in the MMI. Use the media center in
the device.
— Applies to: iPod/iPhone: Also read the infor-
mation on the Audi music interface and the
supported devices > page 225.


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@

Fig. 154 Upper display: left side: playback view, right side: playlist
Operating
> Applies to: MMI: To open playback view @), se-
lect in the home screen: MEDIA > Source > a
228
source > a category (such as artist > album) >a
track.
> To open the playlist , select List in the play-
back view @.

Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 225 using a USB adapter
=> page 225, fig. 152, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined usage of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, select in the home
screen: SETTINGS > Connected devices > Audi
smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

234
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 187.
@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 187. Make sure
the function > page 183, Turn on car phone
or data module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 25.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.

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Audi smartphone interface

— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
face connection is active.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— AUDI AG merely provides access to third
party services through the MMI and does
not assume any responsibility for the con-
tent of these services.

Problem Solution

Audi smartphone
opened.
cle is being operated.
Check the battery charge level on your smartphone.
interface cannot be | Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
MMI failed. =>page 225.
Make sure that you are using the correct USB adapter and check if the USB
smartphone to the | adapter is connected correctly to your smartphone and the Audi music interface

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

vehicles.
Android Auto: check in the Android Auto app if Android Auto permits new

start your iPhone.
Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 237. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 17. Re-

The smartphone is
not automatically
detected. >page 225.

Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
Check if the requirements needed to connect a smartphone have been met.

235

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Additional settings

Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Toy aaU eM oer ha)
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 232.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
©) Note
The connection costs for the software update
are included in the Audi connect pricing.

@) Tips
The length of the process depends on the size
of the update.
Tale arclinee adie}
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
>» Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, press Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(eee eels (is
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
237
>

Checking and Filling

Checking and Filling
Motor compartment
(eT r eeeuel ela)
Special care is required if you are working in the
motor compartment
For work in the motor compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The vehicle's motor compartment is
a dangerous area. > /A\.
Explanation of warnings (sticker in the motor
compartment):

Hot motor components!
@® Rotating parts!


The radiator fan can switch on at any
LB, time!
— The coolant expansion tank cap is equipped
with a seal that must never be removed un-
der any circumstances > page 243. If the
coolant expansion tank is not sealed, con-
tact an authorized Audi dealer or authorized
Audi Service Facility.
— The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure.
—To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to chemicals to as short
a time as possible.


High voltage! The voltage in the high-
voltage system is high enough to cause
fatal injuries. Touching a damaged high-
voltage component can result in a fatal
electric shock.


Always follow the instructions in the op-
Cy erating manual.

ZA\ WARNING
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Keep children away from the motor com-
partment.
— Never spill operating fluids in the motor
compartment.
— Avoid short circuits in the electrical system.
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— The cap on the coolant expansion tank may
only be opened by an authorized Audi dealer
ZA WARNING
The voltage in the high-voltage system is high
enough to cause fatal injuries. Touching a
damaged high-voltage component can result
in a fatal electric shock. The components in
the high-voltage system are marked with a
warning label which warns of the high-volt-
age.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on orange high-voltage
cables or on high-voltage components. Only
authorized repair facilities that are certified
may perform work on the high-voltage sys-
tem.


or authorized Audi Service Facility.

240

ZA\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit

4KE012721BE
Checking and Filling


chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
@) Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise, severe
malfunctions and damage will occur.


@ For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
Opening and closing the hood

The hood is released from inside the vehicle.



RAZ-0606

Fig. 156 Unlocked hood: lever

2) The &> symbol is not available in all countries.
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever <>”) below
the instrument panel in the direction of the ar-
row > fig. 155.
> Raise the hood slightly > page 240.
> Press the lever > fig. 156 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > /\.
Message
EB warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.

_ WARNING
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.

241