2020 AUDI E-TRON service interval

Table of contents


Options and settings................. 230
Supported media and file formats...... 232
Troubleshooting wv s & wees se cows 6 bey 233
Audi smartphone interface...... 234
SGtUP = stain ¢ 2 eeuis = Hae x Rae GR ROE 234
Troubleshooting swies 2 osc se enw so exe 235
Additional settings.............. 236
SYStETISECLINGS: « + eaws « + caves 5 3 seems 5 236
Connected devices............0 000s 237
Legalinformation................... 238
Maintenance and Care........... 240
Checking and Filling............. 240
Motor'compartment’. sc. ¢ « wcen es oes 240
COOliMgISyStEIM ss sumsivs aw swseee ew smnvews oo ane 242
Brake fluid. ........ 0.0.0.0 c eee eee 243
Electrical SVSt@liccs « s scum 2 : sare o 2 wae 244
Battenyis ¢ «sic s 6 wen 2 9 ween oy were 2 ere 245
Windshield washer system...........- 246
Service interval display............... 246
WWINGOIS : ceciices co costes 6 a sncewvs ow oneners 0 at 248
Wheels and Tires . . 248
Tire pressure monitoring system....... 265
Care and cleaning................ 268
Generalinformation................. 268
Car washes « swe: vx awa: oo amin 0 x snanae #2 268
Cleaning and care information......... 269
Taking your vehicle out of service....... 273
Do It Yourself .................... 274
Emergency assistance........... 274
General information................. 274
Equipment............. 0c eee eee 274
Tire mobility kit..................00. 274
Replacing wheels. ........:cceeeeeees 276
Collapsible spare tire..............0.. 280
Jump starting ..............e eee eee 281
IQWING were: worms 5 cee 9 + eee + eee 281
Fuses and bulbs.................. 284
FUSES 3 2 amow 4 meme a 2 mee ay ome 2 284
Bel DSyonsn = secaais 2s omens a orate vw acct =e aa 287
Customer information........... 288
Data privacy..................008. 288
Image recording. ...........eeeeenees 288
Dataiimenmtoniess: ss scams x x wus ov eee o 3 6 288
Transmitted information.............. 289
Accessories and technical
CHANGE|S.... 1... eee eee 292
Warranty..........0. 000. e eee eee ee 292
Audi Literature Shop..............00. 292
Driving in other countries............. 292
Maintenance, repairs, and technical
MODIFICATIONS + sayse x e neu ¢ x caw x x cues 292
Accessories and parts................ 294
Reporting Safety Defects.............. 294
Declaration of compliance for
telecommunications equipment and
electronic systems............--.0005 295
Technical data... . «60.6 even ee ves 297
Identification data................04. 297
Vehicle data acc = s sews =: eens oy ees eee 297
INdeX 0... ee eee 299

Driving

Vehicle sound
The electric drive system generates considerably
less noise than a combustion engine. An artificial
engine sound is generated when driving electri-
cally so that the vehicle can be heard from the
outside when driving. The vehicle sound auto-
matically fades out at higher speeds when the
sounds from the tires and wind start increasing.

ZA WARNING
Other road users may not be able to defini-
tively hear electric vehicles when they are
driving. This increases the risk of an accident
particularly when driving in areas with little
traffic, when maneuvering, or when driving in
reverse.

IAT eMaL eLUN or da aCe

Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the motor, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Select the Audi drive select* efficiency mode.
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not drive with winter tires during the summ-
er.
— Brake early and evenly to use recuperation.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
94
There is a malfunction in the drive system. The
vehicle can no longer be driven. Park the vehicle
in a safe location as soon as possible. See an au-
thorized Audi dealer or authorized Audi Service
Facility for assistance.
EB rive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
a Drive system: warning! Limited performance
The driving power is limited. The high-voltage
battery may not be sufficiently charged or is at
the operating temperature threshold, for exam-
ple, when the outside temperatures are extreme-
ly cold.
BS Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
When the vehicle is stationary, the brake system
performs system tests at regular intervals. This
can cause brief noise and haptic feedback effects
on the brake pedal.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake >

4KE012721BE
Driving

system is cleaned at regular intervals. This is
done by applying the brake pads to the brake ro-
tors for a short period of time when driving at
high speeds when the windshield wipers are
switched on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en
frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
To do this, select the “N” gear so that recupera-
tion is not used for braking.
Brake pads
New brake pads do not achieve their full braking
effect during the first 500 miles (800 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Because recuperation is also used for braking, the
break-in period for new brake pads is 500 miles
(800 km).
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Automatic post-collision braking system
The automatic post-collision braking system can
help to reduce the risk of sliding and of addition-
al collisions after an accident. If the airbag con-
trol module detects a collision, the vehicle is
braked by the ESC.
The vehicle does not brake automatically if one of
the following occurs:
— The driver presses the accelerator pedal, or
— The braking force generated by the pressed
brake pedal is greater than the braking force
that would be initiated by the system
—The ESC, the brake system, or the vehicle elec-
trical system is not functioning

Z\ WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users and increase the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the drive sys-
tem is switched off because this increases
the risk of an accident.
— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not
place your foot under the brake pedal.
() Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.

— Observe the important information for driv-
ing downhill > page 98. This especially ap-
plies
when towing a trailer.
@ Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that
the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 243.
95

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Driving


ZA WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. In this case, park the vehicle on
level ground and secure it by engaging the
"P” gear. Contact an authorized Audi dealer
or authorized Audi Service Facility for assis-
tance.
@ Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To re-
duces the risk of this happening, pull and
hold the ©) switch while pressing the accel-
erator pedal. If enough drive power has
built up at the wheels and the vehicle does
not roll backwards, then release the switch
to start to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
ei eoh 4g
Applies to: vehicles with hold assist

If the vehicle is stopping frequently, the system
can assist the driver in a comfortable transition
when starting to drive from a stop, for example,
at a red light, ona hill, or in stop-and-go traffic.
Switching the hold assist on and off
You can switch the hold assist on and off in the
MMI.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Hold assist.
Starting to drive with hold assist
Requirement: the driver's door must be closed
and the drive system must be active.
> Press and hold the brake pedal for several sec-
onds while the vehicle is stationary.
> r@ appears, the hold assist is holding the ve-
hicle. You can remove your foot from the brake
pedal.
> Press the accelerator pedal to start to drive.
In certain situations, the hold assist may transfer
the function of holding the vehicle to the parking
brake.
Depending on the equipment, hold assist may be
switched off when in “R” gear to help improve
maneuverability. If this is the case, press the
brake pedal to secure the vehicle.

Z\ WARNING
—The hold assist cannot hold the vehicle on
inclines in every scenario (for example, on
slippery or icy ground). Be ready to apply the
brakes at all times when using the hold as-
sist.
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
CG) Note
Switch hold assist off before driving your vehi-
cle into a car wash with a conveyor belt. Oth-
erwise, the parking brake could engage auto-
matically.
Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver. >

97

Trailer towing

— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
G) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
Hill
When you start driving uphill or downhill, trailers
may tilt or sway sooner than when driving ona
level surface. If small swaying movements have
already occurred, you can stabilize the trailer by
firmly braking immediately. Never attempt to
“straighten out” the trailer by accelerating.
Reduce the speed and use the recuperation brak-
ing effect > page 92 to relieve the brakes > A\.
Brakes
When using a trailer with overrun brakes, first
brake gently then quickly. This reduces the risk of
jerking while braking if the trailer wheels Lock up.

Z\ WARNING
Constant braking causes the brakes to over-
heat and can substantially reduce braking per-

126


formance, increase braking distance, or cause
complete failure of the brake system.

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Navigation

Requirement: the MMI must be connected to the
Internet > page 187, Audi connect. Traffic infor-
mation must be switched on in the MMI
> page 211.
Traffic information will be displayed on the
standard map > page 203, fig. 142.
Online traffic information is also displayed on the
standard map > page 208.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 187.
@ Tips
— Having the online traffic information func-
tion switched on provides the most accurate
reports of traffic situations and traffic fore-
casting. Your vehicle transmits and process-
es its anonymous, encrypted position infor-
mation at regular intervals to the traffic da-
ta provider. You can switch off data transfer
at any time > page 289.
— The online traffic information network is
not available in all countries, and the cover-
age is not nationwide.
Options and settings
Applies to: vehicles with navigation system
Context-specific functions and settings may be
available depending on the vehicle equipment.
» Press More, or
> Open a list with navigation destinations (such
as recent destinations) and press and hold an
item until the Options menu is displayed.
Storing a favorite
See > page 206.
Edit address
You can edit an address for the next destination
entry and navigate to the destination. Select: Ed-
it address > enter a street > Use address > Start.
If the address is permanently stored (for exam-
ple, in the favorites), the stored entry will not be
changed.
Change address
See > page 206, Favorites.
Entering an address
See > page 207, Contacts as navigation destina-
tions.
Change name
See > page 206, Favorites.
Weather
See > page 189, Services.
Save as a shortcut
See > page 20, Shortcuts.
Applies to: vehicles with navigation system
You can adjust the navigation system settings in
the instrument cluster and in the MMI display
separately. The settings depend on the country
and vehicle equipment.
Accessing settings
> Applies to: MMI: Select on the home screen:
NAVIGATION > ©}.
Accessing settings using the multifunction
steering wheel
> Applies to: Multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button.
Please note that a setting applied to the multi-
function steering wheel is only valid for the in-
strument cluster map.
Map settings
Satellite map: see > page 208.
Show range: see > page 208.
Traffic: you can display current traffic informa-
tion on the map. See > page 204, Traffic infor-
mation display on the map or map preview
— Free flow of traffic
211

Checking and Filling

> Read the brake fluid level on the brake fluid res-
ervoir > page 242, fig. 157. The brake fluid lev-
el must be between the MIN and MAX markings
>A.
The brake fluid level is monitored automatically.
Message
Ga I © Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.

Z\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.

@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
244
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the c= / B or [jm] indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
= / B Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions/driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. Vehicle functions/driving stability may
be limited. Drive to an authorized Audi dealer or
authorized Audi Service Facility immediately.
= Electrical system: low battery charge. Bat-
tery
will be charged while driving
If this message turns off after a little while, the
vehicle battery has been charged enough by the
high-voltage battery while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.

Z\ WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an author-
ized Audi dealer or authorized Audi Service Fa-
cility for assistance.

Checking and Filling

trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
Charging the 12 Volt vehicle battery
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. The vehicle battery
must not be charged under any circumstances.
Contact an authorized Audi dealer or authorized
Audi Service Facility.
@) Note
The charging of the vehicle battery requires
specialized knowledge and technology.
— The vehicle battery may only be charged by
an authorized Audi dealer or authorized
Audi Service Facility. Otherwise, the elec-
tronic systems in the vehicle may be severe-
ly damaged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Windshield washer
system

B4M-0135}


Fig. 160 Motor compartment: washer fluid reservoir cap
Observe the safety precautions > page 240, Gen-
eral information.
The windshield washer reservoir “> contains the
cleaning solution for the windshield and the
headlight washer system > fig. 160, > page 242.
The reservoir capacity can be found in
=> page 298.
246
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Message
3 Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
() Note
—The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection reminder: after driving a certain
distance, a message appears in the instrument
cluster display each time the ignition is switch-
ed on or off. The remaining distance or time is
displayed briefly.
— Inspection due: if your vehicle has reached an
inspection interval, the message Inspection
due! appears briefly after the ignition is switch-
ed on and off.
Checking service intervals
You can check the remaining distance or time un-
til the next service.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals >