4N0012721BD
High-voltage system
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Applies to: vehicles with plug-in hybrid drive
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
Using the charging equipment
Pay attention to the following information for
safe handling of the charging equipment:
— Secure the charging equipment against any
strain, such as being run over, falling, pulling,
bending, and crushing.
— Do not submerge the charging equipment in
water and do not cover it with snow or ice.
— When you remove the charging cable from the
vehicle and from the power supply, only pull at
the connectors and not at the cable.
— Put the cap on after using the charging cable.
— Only operate the Audi charging system ina
power supply system with a frequency of
50 Hz/60 Hz.
— Only operate or store the Audi charging system
at a humidity level between 5% and 95% (no
condensation).
— The Audi charging system is protected against
dust and splashing water (IP55 (USA: Enclosure
3).
Depending on the country, different warnings
may be on the charging equipment.
Symbol Meaning
Operate or store the Audi charging
system at a temperature range of
-22 °F (-30 °C) to +122 °F (+50 °C).
a
Operate or store the Audi charging
system at a maximum elevation of
13,000 ft (4,000 m) above sea lev-
el.
‘=4000m
The Audi charging system is equip-
ped with a ground conductor that is
not connected.
Symbol Meaning
> The Audi charging system is equip-
WZ ped with a connected ground con-
ductor.
Do not operate the Audi charging
system in power networks that are
not grounded (for example, IT net-
works). Only operate the Audi
charging system in grounded power
networks.
&
Surfaces can become very hot when
in direct sunlight.
Incorrect use increases the risk of
electric shock.
Pay attention to the applicable own-
er's manual, particularly the safety
precautions.
Pay attention to all applicable dis-
posal regulations when disposing.
Do not use any extensions cords or
cable reels.
Do not use any travel adapters.
Do not use any power strips.
y Do not use any charging cables with
oo, damage to the electronics or the
Operate the Audi charging system
connecting wires.
in single-phase power supplies.
Grounding instructions
Audi charging systems must be grounded. If it
should malfunction or break down, grounding
provides a path of least resistance for electric
current to reduce the risk of electric shock. Audi
charging systems are equipped with a cord hav-
ing an equipment grounding conductor and a
grounding plug. The plug must be plugged into
an appropriate outlet thatis properly installed >
143
High-voltage system
and grounded in accordance with all local codes
and ordinances.
Z\ WARNING
Improper connection of the equipment-
grounding conductor is able to result in a risk
of electric shock. Check with a qualified elec-
trician or serviceman if you are in doubt as to
whether the product is properly grounded. Do
not modify the plug provided with the product
- if it will not fit the outlet, have a proper out-
let installed by a qualified electrician.
Applies to: vehicles with plug-in hybrid drive
Fig. 110 Luggage compartment: storage compartment
Always store the charging equipment securely
before transporting.
> Open the luggage compartment lid > page 50.
> Open the storage compartment in the luggage
compartment > fig. 110.
> Stow the charging equipment in the storage
compartment.
> Close the storage compartment and the lug-
gage compartment lid.
ZA WARNING
If the charging equipment is not secured or
positioned correctly, it can slide out of place
and endanger vehicle occupants when brak-
ing, when changing directions, or in a colli-
sion.
— Only transport charging equipment in the
transport bag in the luggage compartment
and never unsecured or in the passenger
compartment.
@ Note
Always lift or carry the Audi charging system
as one unit and never by the cables.
Audi e-tron compact charging system
Applies to: vehicles with Audi e-tron compact charging system
a~ |
[RAZ-0726|
Fig. 111 Audi e-tron compact charging system: compo-
nents (example)
You can use the Audi e-tron compact charging
system to charge at a household or industrial
socket. Depending on the country and the vehicle
equipment, the following accessories may be
available:
@ Control unit
144
Fig. 112 Audi e-tron compact charging system: control
unit
@ Vehicle cable with vehicle charging connector
@ Power cable with power plug for household
sockets
@ Power cable with power plug for industrial
sockets
High-voltage system
Indicator lights Meaning Solution
Q Flashing green |The control unit has overheat- | After the control unit cools down, the
O 0 off ed. The charging performance | malfunction will be automatically
will be reduced. cleared. Never leave the control panel in
O B Of P
direct sunlight for long periods or time.
© 1 Yeltow Until it cools down, charging perform-
9 Off ance will be reduced. If the malfunction
continues, have the control unit checked
by an authorized Audi dealer or author-
ized Audi Service Facility.
O Red The power cable has overheat- | After the cable cools down, the malfunc-
© © Yellow ed. The charging process has __| tion will be automatically cleared and the
been interrupted. charging process will resume. If the mal-
O & off
O 6 of function continues, have the control unit
checked by an authorized Audi dealer or
© Off authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
O Red The control unit has overheat- | After the control unit cools down, the
O QO Off ed. The charging process has__| malfunction will be automatically cleared
been interrupted. and the charging process will resume.
O & Off
@ 0 Yew Never leave the control panel in direct
evo sunlight for long periods or time. If the
© Off malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.
© Red The charging infrastructure of | After the power supply/household con-
© @ Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
connection is restricted. Possi- | automatically cleared and the charging
O & off
O 6 of ble cause of the malfunction: | process will resume. If the malfunction
low voltage or poor power fre- | continues, have the power supply/house-
© Off quency. The charging process | hold connection checked by a qualified
has been interrupted. electrician.
O Red There is a malfunction inthe | After the vehicle charging system stabiliz-
O 0 Off vehicle charging system. The | es, the malfunction will be automatically
: charging process has beenin- | cleared and the charging process will re-
© & Flashing yellow ging ging
O 0 of terrupted. sume. If the malfunction continues, have
the vehicle checked by an authorized Audi
© Off dealer or authorized Audi Service Facility.
O Red The power cable or vehicle ca- | Have the power or vehicle cable replaced
O Q Off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
the malfunction: the coding ized Audi Service Facility.
O B&B off
. resistance of the power or ve-
© 0 Flashing yellow hicle cable is not compatible.
9 Off
The charging process has been
interrupted.
146
4N0012721BD
High-voltage system
Indicator lights Meaning Solution
© Red There is a malfunction inthe | End the charging process at the vehicle
O O off vehicle charging system. The | and remove the vehicle cable from the ve-
@ B Red charging process has been in- | hicle charging port. Disconnect the charg-
O 6 of terrupted. er from the power supply and reconnect it
after 60 seconds. Restart the charging
9 Off process > page 139. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.
O Red There is an overvoltage inthe | Disconnect the charger from the power
© CQ Flashing red charging infrastructure of the | supply and reconnect it after 60 seconds.
power supply/household con- | If the malfunction continues, have the
O & off
O 6 off nection. The charging process | power supply/household connection
© has been interrupted. checked by a qualified electrician.
Off
© Red The control unit has atechni- | Disconnect the charger from the power
O 0 Off cal malfunction. The charging | supply and reconnect it after 60 seconds.
O Bot process has been interrupted. |If the malfunction continues, have the
@ 0 Red control unit checked by an authorized
© Audi dealer or authorized Audi Service Fa-
9 Off cility.
© Red The control unit has atechni- | Disconnect the charger from the power
O 0 off cal malfunction (self-test supply and reconnect it after 60 seconds.
O Bot failed). The charging process _ | If the malfunction continues, have the
© 6 Flashi d has been interrupted. control unit checked by an authorized
asning re Audi dealer or authorized Audi Service Fa-
© Off cility.
© Red The charging infrastructure of | Have the control unit checked by an au-
@ CO Red the power supply/household | thorized Audi dealer or authorized Audi
@ & Red connection is insufficient. The | Service Facility, and have the power sup-
O 6 of ground conductor is interrupt- | ply/household connection checked by a
ed or not present. The ground | qualified electrician. Do not use the pow-
9 Off conductor monitor has inter- | er supply/household connector until the
rupted the charging process. | malfunction is corrected.
© Red The indicator light in the reset | Have the control unit replaced by an au-
@ OC Red button on the control unit is | thorized Audi dealer or authorized Audi
@ B& Red faulty. The charging process _| Service Facility.
@ © Red has been interrupted.
e
9 Off
147
High-voltage system
Indicator lights Meaning Solution
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ EB Red process has been interrupted. | ues, have the control unit checked by an
@ © Red authorized Audi dealer or authorized Audi
. / Service Facility, and have the power sup-
o Flashing red ply/household connection checked by a
qualified electrician.
© Red The charging infrastructure is | Disconnect the charger from the power
© Q Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
© § Flashing red eas
9 Off
O Red The control unit has a techni- | Disconnect the charger from the power
@ CX Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ EB Red cause of the malfunction: If the malfunction continues, have the
@ 0 Red software error or the load re-_ | control unit checked by an authorized
. lay has been switched incor- _| Audi dealer or authorized Audi Service Fa-
9 Red rectly. The charging process cility, and have the power supply/house-
has been interrupted. hold connection checked by a qualified
electrician.
O Flashing red The control unit has a serious | Have the control unit replaced by an au-
O 0 off malfunction. The charging thorized Audi dealer or authorized Audi
O Bot process has been interrupted. | Service Facility.
@ @ Red
9 Off
© Off The indicator light in the Have the control unit replaced by an au-
@ C Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ B Red unit is faulty. The charging Service Facility.
@ 0 Red process has been interrupted.
e
© Red
148
4N0012721BD
High-voltage system
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (EN 60664) II
Short-time current rating (EN <10 kA eff.
61439-1)
Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA
5-15
Integrated residual-current device |AC: 20 mA; DC: 56 mA
Vehicle charging connector Type 1
Protection class I
IP Code 55 (USA: Enclosure 3)
Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)
Control unit dimensions (height x
width x depth)
12.2 inx 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)
G) Tips
— The device runs a self test after power has
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
age of 120 V/240 V. If your socket has a dif-
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
— If your Audi e-tron compact charging sys-
tem has a fixed connection, meaning can be
connected directly to the power supply
without a power cable, contact a qualified
electrician or an authorized Audi dealer or
authorized Audi Service Facility.
Changing or attaching the cable
Applies to: vehicles with Audi charging system
8
° oO
a
Fig. 113 Control unit: removing and attaching the cable
Requirements:
> The charging process for the high-voltage bat-
tery must be ended > page 140.
> The vehicle charging connector must be re-
moved from the vehicle charging port.
> The power cable must be removed from the
socket.
Loosening the cable
» If necessary, loosen the screw @) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector @) out just until you feel re-
sistance.
149
>
Trailer towing
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 128
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >@,
=> page 130.
Likewise, the vehicle cannot be raised manually
using the Raise function > page 130.
For vehicles with a retrofitted trailer hitch, you
must switch on the air suspension trailer mode
manually.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.
If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
=> page 130.
Vehicle levels below the values set in the comfort
level will no longer be available, even if you are
lowering the vehicle manually.
152
Z\ WARNING
— Never turn off trailer mode while driving
when a trailer is hitched, because then the
restrictions for controlling the vehicle level
will be turned off.
— Driving with a trailer on unpaved roads when
the vehicle is raised may change the vehicle
handling. Adapt your speed.
— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the ve-
hicle manually.
() Note
— Applies to: vehicles with air suspension: Se-
lect the Audi drive select* comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
G) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.
— Avoid driving with a trailer during the vehi-
cle break-in period.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
4N0012721BD
Assist systems
Surrounding area
detection
Sensor and camera coverage areas
RAZ-0612
B8V-0687
Fig. 116 Diagram: coverage area of the rearview camera
The assist systems analyze the data from various
sensors and cameras installed in the vehicle. Do
not use any assist systems if there is damage to
the vehicle in an area where sensors and cameras
are located or on the vehicle underbody, or if the
vehicle was involved in a collision. The functional-
ity of the sensors and cameras could be impaired,
or they could malfunction. Have an authorized
Audi dealer or authorized Audi Service Facility
check their function.
Radar sensors
Depending on the vehicle equipment, the area
surrounding the entire vehicle may be detected
> fig. 115 ©.
The wheel sensors on the rear corners of the vehi-
cle are positioned so that the adjacent lanes to
the left and right are detected on roads with a
normal lane width.
The radar sensors can detect vehicles traveling up
to approximately 650 feet (200 m) ahead.
Ultrasonic sensors
Depending on vehicle equipment, various areas
may be displayed in the MMI using the ultrasonic
sensors > fig. 115.
The range of the displays depends on the location
of the ultrasonic sensors:
@® Approximately 4 ft (1.20 m)
@® Approximately 3 ft (0.90 m)
@® Approximately 5.2 ft (1.60 m)
© Approximately 3 ft (0.90 m)
Peripheral cameras*
Use the camera image on the display to assist you
only if it shows a good, clear picture. Keep in
mind that the image in the display is enlarged
and distorted. Under certain circumstances, ob-
jects may appear different and unclear on the dis-
play.
The rearview camera can only detect the area
marked in red > fig. 116. Only this area is dis-
played on the upper display > A\.
Z\ WARNING
Sensors and cameras have spots in which the
surrounding area cannot be detected. Objects,
animals, and people may only be detected
with limitations may not be detected at all.
Always monitor the traffic and the vehicle's
surroundings directly and do not become dis-
tracted. >
155