Telephone
Contacts in vCard format (.vcf) can be imported
or exported from the MMI.
— Applies to: MMI: Importing contacts from a
storage device: Select: Import contacts >
Search for import data > SD card 1 or USB de-
vice 1/USB device 2 > desired contacts or Se-
lect all contacts > Start import.
— Applies to: MMI: Exporting contacts to a stor-
age device: Requirement: Only previously im-
ported contacts can be exported. Select: Export
contacts > Find source for exporting > SD card
1 or USB device 1/USB device 2 > desired con-
tacts or Select all contacts > Start export.
@ Tips
— For more information about the myAudi ac-
count, visit my.audi.com.
— The imported contacts are stored in the lo-
cal MMI memory.
— Contacts that were downloaded from a mo-
bile device cannot be exported.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Mobile phone network settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Switching the car phone or data module on
Applies to: vehicles with car phone/data module
See > page 211.
Instrument cluster
Telephone
Applies to: vehicles with multifunction steering wheel and
telephone
In the instrument cluster display, you can control
the MMI functions with the multifunction steer-
ing wheel. Operating > page 13 and > page 40,
Additional function buttons.
212
Requirement: the Telephone tab must be select-
ed in the instrument cluster.
> Press the [=] button.
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
— Favorites: Requirement: favorites must be stor-
ed in the MMI.
— Switch telephones: Requirement: two cell
phones must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
i) Tips
Depending on the selected function, it may be
necessary to use the MMI.
Using the Rear Seat
Remote
Pairing a mobile device
Applies to: vehicles with Rear Seat Remote and Audi phone
box
You can make calls through the exterior antenna
on the vehicle using the Rear Seat Remote. Using
the exterior antenna helps when there is a low
signal and also provides better reception quality.
When making phone calls, you can leave the Rear
Seat Remote in the holder or remove it. If you
hold the Rear Seat Remote in your hand, the
screen will automatically switch to the Phone
menu when there is an active phone call. Pay at-
tention to the positioning of the screen so that
the other person on the call can hear you.
You can use the phone functions with the Rear
Seat Remote. You can adjust settings in the MMI,
for example, the Bluetooth settings for connect-
ing with the mobile device.
Connecting a mobile device
Requirement: The Bluetooth settings must be
open on your mobile device during the connec-
tion setup. The mobile device to be connected
must not be actively connected to any other Blue-
tooth device.
4N0012721BD
Telephone
— Follow the system instructions.
Activating private mode
— Press on a connected Bluetooth device.
— If you would like to deny MMI access to infor-
mation such as your call list and contacts, press
Private mode off. The private mode will be acti-
Storing a mobile device as a favorite
— Press on a connected Bluetooth device.
—To set a Bluetooth device as a favorite, press
Not a favorite.
vated.
Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 200, or
make sure you did not accidentally decline the PIN for establishing
a connection on your cell phone. If necessary, repeat the pairing
process > page 200.
After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your cell phone.
Check for prompts on your mobile device when connecting via
Bluetooth.
Applies to: vehicles with Rear Seat Remote: Check if private mode
is active > page 215.
Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.
Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.
Wireless cell phone charging is
not working or is interrupted.
Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Check if your mobile device is positioned correctly in the Audi
phone box > page 202 and no other objects are between them.
The MESSAGES menu is not avail-
able.
Check if the Show messages option is on your mobile device and it
is enabled.
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