Table of contents
Online media « « cscs x « asco sw eves vw aves 252
Amazon Alexa...... cece eee ee 253
Multimedia connections.............. 253
Playing media’. « 2 ssw x 2 wei 2 o oem 2 8 oe 255
Options and settings...............6. 259
Supported media and file formats...... 261
Troubleshooting sic s 6 caine x « eve «owe 263
Audi smartphone interface...... 264
SQlUD © nsws 2 o eee ys eee os Hew ee Heresy 264
Troubleshooting..............0e0 eee 265
Additional settings.............. 266
System SettingS'. » 6 secie ss sews vc owe ee 266
Connected devices.................-. 268
Legal inforttiation’s < ses + < emus s ¢ sano 3 269
Maintenance and Care........... 270
Checking and Filling............. 270
FuUCliic oe aren a 2 sani & ¥ mimi @ wane Wo ame8e 270
Refueling..............0 cece eee eee 271
Emissions control system............. 274
Engine compartment................. 274
EMGIMeLOI Le. sussnce « » svaxace we ws snntate © & oxetinse # 4.6 277
Cooling systeM...........00 2-0 ee eee 281
Brake: fluids « ¢ sas ¢ ¢ eae = ¢ wens 5 ¢ cares 283
Electrical system. ............02-000. 284
Battery... 0.2... cece cee eee ee 284
Windshield washer system...........- 287
Service interval display............... 287
Whe ets ares ys ams i 2 ewe ¢ x masa 2 eae 289
Wheelsiand Tittes « sscis +o soins «0 senses 0 0 289
Tire pressure monitoring system....... 307
Care and cleaning................ 309
General information................. 309
Carwashes « sans 3 < aan a5 Ween 2b eee eS 309
Cleaning and care information......... 310
Taking your vehicle out of service....... 315
Troubleshooting................. 316
Emergency assistance........... 316
Generalinformation................. 316
EQuIPMENt eens « x cows o ween 3 e cies & 316
Tire MOBILEY-KIE wsscoe oo sressie ae emcosie wo sees 316
Replacing wheels................-00. 319
Space-saving spare tire............... 322
JUIMIPESTANEING 5 x exces ow canes @ a someees vo eee 322
TOWING... cece eee 324
Fuses and bulbs.................. 327
Fuses... 00... ccc eee eee eee 327
BUILDS sss s ¢ ware 5% Soom 5 2 cores Bee gee 330
Customer information........... 332
Data privacy...............00.0 eee 332
Image recording.............eee eee 332
Dataamemoniess. « o swscs s 2 wean a arene « 2 6 332
Transmitted information.............. 333
Accessories and technical
CHANGe|S.... 1... eee eee 336
Warranty’: « = sce « = seme us cemes § g eee e 336
Audi Literature Shop...............4. 336
Driving in other countries 336
Maintenance, repairs, and technical
MOGITICATIONS « sesso: os soni & 4 menace 4 & omer 336
Accessories and parts..............-. 338
Reporting Safety Defects.............. 338
Declaration of compliance for
telecommunications equipment and
electronic systems............---00005 339
Fechnnicalidata... . 6 ccsen ss ess oe meee 341
Identification data................... 341
Nehicle data ac»: » s seus «2 sews gy aes ge 341
INdeX. 16. ees 343
Voice recognition system
Voice recognition system
General information
Applies to: vehicles with voice recognition system
You can operate many functions in the vehicle
easily using voice commands.
Using the voice recognition system optimally
> Speak clearly and distinctly at a normal volume.
Speak louder when driving faster.
> Emphasize the words in the commands evenly
and do not leave long pauses.
> Close the doors, the windows, and the sunroof*
to reduce background noise. Make sure that
passengers are not speaking when you are giv-
ing a voice command.
> Do not direct the vents toward the hands-free
microphone, which is in the roof headliner near
the front interior lights.
> Only the driver should speak to the system, be-
cause the handsfree microphone is aimed to-
ward this seating position.
ZA\ WARNING
— Direct your full attention to driving. As the
driver, you have complete responsibility for
safety in traffic. Only use the functions in
such a way that you always maintain com-
plete control over your vehicle in all traffic
situations.
— Do not use the voice recognition system in
emergencies because your voice may change
in stressful situations. The system may take
longer to dial the number or may not be
able to dial it at all. Dial the emergency
number manually.
G) Tips
There are no voice guidance* prompts when a
dialog is active.
38
Operating
Applies to: vehicles with voice recognition system
See
Dat)
Where is a
Connect
Diala
coy
Es
ea
cog
Fig. 29 Upper display: voice recognition system
Switching the voice recognition system on or
off
Requirement: the ignition and the MMI must be
switched on. A system language supported by
the voice recognition system must be set. There
must be no phone calls in progress and the park-
ing aid must not be active.
> To switch the voice recognition system on,
briefly press the «€ button on the multifunction
steering wheel, or depending on the context,
press w¢ in the upper display.
> To switch the voice recognition system off,
press and hold the « button on the multifunc-
tion steering wheel, or say or press Cancel (a).
Using the voice recognition system
In the voice recognition system menu, possible
commands or help settings are displayed for the
current dialog @).
> Say the desired command after the signal tone.
> To receive additional help for the current dia-
log, say or press Help (2).
> To pause voice recognition, say or press Pause
@. To reactivate voice recognition, press (@)
again or briefly press the «€ button on the mul-
tifunction steering wheel.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Allow commands during voice output. If the
function is switched on, you can simply say a
new command during a prompt.
Activating the online recognizer
Applies to: vehicles with online recognizer
You can activate the online recognizer for addi-
tional functions and to improve the results of >
4N0012721BD
Personalization
Personalization
User
Personal profiles
Applies to: vehicles with personal profiles
You can store your customized settings in a per-
sonal profile. Specific settings are stored auto-
matically in the personal profile that is currently
active.
Depending on the equipment, the profile being
used is assigned to the vehicle key currently in
use. The profile that was last active with the key
is loaded when the vehicle is unlocked.
> Applies to: MMI: Press USER on the home
screen.
Use various profiles to link them to specific vehi-
cle settings.
— Create your customized profile. This is helpful
in some situations, for example if multiple peo-
ple share the vehicle and each person would
like to use his or her individual vehicle settings.
— Guest: the guest profile can be used to adjust
settings in the vehicle without changing the
other profiles.
Active profile
— Rename: you can rename your profile so that
you can recognize by name which settings are
stored.
— Copy: you can copy your profile. Select the loca-
tion where the profile will be copied or which
profile should be overwritten. The settings will
be applied.
— Reset: you can reset your active profile to the
factory default settings.
— Reload*: Requirement: the vehicle must be sta-
tionary and the ignition must be switched on.
You can reload your profile, for example if the
seat, mirror, and steering wheel settings could
not be applied when changing profiles.
Profile selection
If you would like to change the profile, select an-
other profile from the list.
Switching personal profiles off
— Applies to: MMI: Select on the home screen:
USER > © > Personal profiles.
The personal profiles are switched on at the fac-
tory. If you do not wish to use the personal pro-
files, you can switch the function off.
@) Tips
— Certain Infotainment and vehicle settings
(such as mirrors) may be stored, depending
on vehicle equipment. You can find addi-
tional information in the MMI. Select on the
home screen: SETTINGS > General > Legal
notes > About Audi connect.
—The guest profile cannot be renamed.
— When changing profiles, the new profile
settings are loaded in the vehicle.
— You can reset all personal profiles to the
factory default settings.
Applies to: vehicles with myAudi login
Requirement: you must have successfully regis-
tered at my.audi.com.
Logging in from the vehicle
Applies to: MMI
> Select on the home screen: USER > myAudi
login.
> Log in to myAudi in the vehicle using your e-
mail address and password.
You can select if and when an automatic login to
myAudi in the vehicle should occur.
— Personal profile: Requirement: the personal
profile must be turned on and you must not be
logged in with the guest profile. Log in to
myAudi in the vehicle. Follow the system in-
structions and save your desired personal pro-
file. You will then always be logged in automat-
ically when your personal profile is active.
— Bluetooth device 1/Bluetooth device 2*: Re-
quirement: after a Bluetooth device has been
paired with the MMI, you must be logged in to
myAudi in the vehicle. Follow the system in-
structions and save the desired Bluetooth de-
vice. You will be automatically logged in when
41
>
4N0012721BD
Sitting correctly and safely
Adjusting the height of the safety belt
B4G-0004)
Fig. 77 Belt height adjustment for the front seats - safety
belt relay
> To move the belt higher, slide the safety belt re-
lay @ upward.
> To move the belt lower, press the release but-
ton @ and slide the safety belt relay 2) down-
ward.
> To check if the safety belt relay is securely
locked in place, pull firmly on the belt.
@ Tips
You can also adjust the height of the front
seats to change the position of the safety
belts.
Additional safety belt functions
Belt retractor lock
The safety belts on the rear seats and on the
front passenger seat are equipped with a belt re-
tractor lock.
> If you secure a child safety seat with a safety
belt, the belt retractor lock on the safety belt
may need to be activated. Follow the instruc-
tions from the child safety seat manufacturer.
> When a vehicle passenger has fastened a safety
belt, the belt retractor lock should not be acti-
vated. If the belt retractor lock has been acti-
vated unexpectedly, deactivate it.
Deactivating or activating the belt retractor lock
=> page 94.
Safety belt retractor
The safety belts are equipped with an automatic
belt retractor. This automatic retractor allows the
safety belt to be pulled all the way out when the
belt is pulled slowly. However, the automatic re-
tractor locks during sudden braking maneuvers.
It also locks the belts when accelerating, driving
uphill, and driving around curves.
Belt force limiter
Safety belts with belt force limiters reduce the
force placed on the body by the safety belts dur-
ing a collision.
Safety belt pretensioners
Safety belts may be tightened with reversible
belt tensioners when you start driving and in cer-
tain driving situations. If the safety belt is too
loose, it will be tightened so that the belt will
rest closer to the body.
In some collisions, pyrotechnic belt tensioners
may secure the safety belts so that they cannot
loosen. This reduces forward movement by the
vehicle passengers.
ZA WARNING
The pyrotechnic system can only provide pro-
tection during one collision. If the pyrotechnic
belt tensioners deploy, the pretensioning sys-
tem must be replaced by an authorized Audi
dealer or authorized Audi Service Facility.
G) Tips
Smoke may be released when pyrotechnic belt
tensioners deploy. This is not a sign of a vehi-
cle fire.
Memory function
General information
Applies to: vehicles with memory function
With the memory function, you can save and call
up seat profiles using the memory buttons in the
door trim panel.
Depending on the equipment, it may be possible
to store the following settings:
— Driver's seat: seat, head restraint*, steering
wheel, exterior mirrors
— Front passenger's seat: seat, head restraint
8s
>
Sitting correctly and safely
— The electrical capacity is higher than the
threshold stored in the control module
— The electrical capacity is the same as or greater
than the electrical capacity of a typical adult
The passenger's airbag is deactivated if:
— The electrical capacity is lower than the thresh-
old stored in the control module
— The electrical capacity is the same as or less
than the electrical capacity of a typical one-
year-old child in a child safety seat that has
been used for certification in accordance with
FMVSS 208
If the front passenger's airbag is activated, the
PASSENGER AIR BAG ON @ indicator light
will turn on. If the front passenger's airbag is de-
activated, the PASSENGER AIR BAG OFF #;
indicator light will turn on.
The deployment force of the front airbags adapts
based on whether or not the safety belt is used
and the distance between the seat and the steer-
ing wheel/instrument panel. For example, if a
person is too close to the front airbag, the front
airbag will deploy with less force to help reduce
the risk of injury.
Meaning of PASSENGER AIR BAG OFF #4, ON
® indicator light
When the ignition is switched on, the system de-
tects whether the front passenger's seat is occu-
pied. PASSENGER AIR BAG OFF #; ON ®
will turn on for several seconds during this proc-
ess. Then it will indicate whether the front pas-
senger's airbag is activated or deactivated.
— PASSENGER AIR BAG OFF 8%; the front
passenger's airbag is deactivated and will not
deploy in the event of an accident.
— PASSENGER AIR BAG ON @®: the front pas-
senger's airbag is activated and could deploy in
the event of an accident.
If a change to the occupancy status of the front
passenger's seat is detected
PASSENGER AIR BAG OFF #; ON @ will
flash for several seconds and will then display the
status of the front passenger's airbag.
90
Always make sure the indicator light corresponds
to the occupancy of the front passenger's seat.
— Adults or individuals with a similar stature sit-
ting in the front passenger seat: The front pas-
senger's airbag must be activated.
PASSENGER AIR BAG ON @ must remain
on.
— Individuals with a smaller stature (for exam-
ple, adolescents or smaller adults) sitting in
the front passenger seat: The front passeng-
er's airbag must be activated.
PASSENGER AIR BAG ON ® must remain
on.
— Child in a child safety seat secured on the
front passenger seat: The front passenger's air-
bag must be deactivated.
PASSENGER AIR BAG OFF ®, must remain
on.
— Front passenger seat is not occupied: The front
passenger's airbag must be deactivated.
PASSENGER AIR BAG OFF 3, must remain
on.
Z\ WARNING
— An adult or a person with a small stature
(such as a young person or small adult) seat-
ed on the front passenger's seat will not be
protected by the passenger's airbag in the
event of a collision if the passenger's airbag
is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON @ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 72 and
that there are no objects covering the front
passenger's seat (such as blankets or pil-
lows). If PASSENGER AIR BAG ON @
still does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system inspect-
ed.
—Achild ina child safety seat on the front
passenger's seat - especially in a rear-facing
child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
4N0012721BD
Driving dynamic
Based on the selected setting, the air suspen-
sion* will adjust the ground clearance and the ac-
tive suspension* will provide various degrees of
compensation for vehicle movements.
Engine sound
The engine sound adapts and can be subtle to
sporty.
Suspension
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
» Applies to: Audi tablet: Select on the home
screen: VEHICLE > Driving data.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
>» Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
> Press Lower to lower the vehicle down again.
The vehicle will lower when at speeds of approxi-
mately 22 mph (35 km/h) and lower. This func-
tion may only be used temporarily when in-
creased ground clearance is necessary. It is not
intended for long drives.
CG) Note
— Also refer to the information about ground
clearance > page 130.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Active suspension
Applies to: vehicles with active suspension
The active suspension enhances the air suspen-
sion with an electromechanically-controlled sus-
pension system. It selectively influences rolling
movements when driving around curves and
pitching movements, for example when braking
and accelerating. It also reduces lifting move-
ments when driving over bumps. The settings de-
pend on the selected Audi drive select* mode.
The curve tilting function is also switched on in
the comfort+ Audi drive select* mode. This func-
tion reduces the force on the vehicle passengers
when driving around curves by tilting the vehicle
toward the inside of the curve.
Display
You can display the principal functions of the ac-
tive suspension.
> Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
> You may need to scroll down to the Active sus-
pension display.
It will display how the vehicle body movements
are compensated at each wheel. The more the
cylinder is filled in, the more the system is inter-
vening. Please note that the display here is not to
scale.
Settings
> Open the active suspension display and select
. >
129
Driving dynamic
With Road ahead: level correction, you can ad-
just how much the vehicle will compensate for
bumps in the road. For this purpose, there is a
camera behind the windshield that detects the
road conditions and activates the active suspen-
sion when bumps are predicted. A colored cone in
the display indicates when this function is acti-
vated. This function may only have limited availa-
bility under certain conditions, for example,
when it is dark > page 155.
Applies to: vehicles with elevated entry
With the Elevated entry function, you can select
if the vehicle should be raised when a door is
opened in order to enter and exit the vehicle
more comfortably. The vehicle will lower again
slowly in the following situations:
— When starting from a stop
— When locking the vehicle
— When changing the Audi drive select* mode
— Approximately 10 seconds after all doors have
been closed
— After a certain period of time when the engine
is stopped and a door is open, in order to main-
tain the battery charge level.
This function may not be available under certain
conditions, for example if the ground is not level
or when the battery charge level is low. The func-
tion may also be deactivated temporarily after
the
vehicle is serviced using diagnostic equip-
ment, and it will only be available again once the
vehicle is driven a certain distance.
©) Note
When the elevated entry function is activated,
make sure there is sufficient space above and
below the vehicle. This particularly applies to
space under open doors and above roof struc-
tures. If you are unsure about the amount of
space, deactivate the elevated entry function
before exiting the vehicle to reduce the risk of
damage.
@ Tips
— If an open door touches the ground or be-
comes stuck, use the Raise > page 129
130
function in the MMI to raise the vehicle us-
ing the air suspension.
— When the curve tilting function is switched
on, the vehicle passengers will experience
less turning force when driving around
curves. This may influence the perception of
speed. Always adjust the speed to the driv-
ing situation.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
— Automatic lifting and lowering using the Ele-
vated entry* function
ZA\ WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.
C) Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.
Messages
B Air suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive faster than the speed given in the message.
B Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited >
Trailer towing
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 128
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >@,
=> page 130.
Likewise, the vehicle cannot be raised manually
using the Raise function > page 130.
For vehicles with a retrofitted trailer hitch, you
must switch on the air suspension trailer mode
manually.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.
If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
=> page 130.
Vehicle levels below the values set in the comfort
level will no longer be available, even if you are
lowering the vehicle manually.
152
Z\ WARNING
— Never turn off trailer mode while driving
when a trailer is hitched, because then the
restrictions for controlling the vehicle level
will be turned off.
— Driving with a trailer on unpaved roads when
the vehicle is raised may change the vehicle
handling. Adapt your speed.
— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the ve-
hicle manually.
() Note
— Applies to: vehicles with air suspension: Se-
lect the Audi drive select* comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
G) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.
— Avoid driving with a trailer during the vehi-
cle break-in period.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.