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Media
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 253, Multimedia
connections/> page 252, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized asa
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 267 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.
Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.
Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.
Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.
263
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Audi smartphone interface
Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 254 using a USB adapter
=> page 253, fig. 174, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.
Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
264
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 216.
@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 216. Make sure
the function > page 211, Turn on car phone
or data module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 39.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
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4N0012721BD
Audi smartphone interface
— You cannot connect any mobile devices via
Bluetooth when an Apple CarPlay connec-
tion is active.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— AUDI AG merely provides access to third
party services through the MMI and does
not assume any responsibility for the con-
tent of these services.
Problem Solution
Audi smartphone Check the battery charge level on your smartphone.
interface cannot be | Check the USB cable and use a different one if necessary.
opened.
cle is being operated.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the Make sure that you are using the correct USB adapter and check if the USB
smartphone to the | adapter is connected correctly to your smartphone and the Audi music interface
MMI failed. => page 253.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
vehicles.
Android Auto: check in the Android Auto app if Android Auto permits new
start your iPhone.
Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 268. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 20. Re-
The smartphone is
not automatically
detected. => page 253.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
Check if the requirements needed to connect a smartphone have been met.
265
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Additional settings
Additional settings
System settings
Introduction
General settings are described in this chapter.
You can find specific settings in the chapters
about those settings. The available settings de-
pend on the vehicle equipment.
Date and time
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Date & time.
Possible settings:
— Set date and time automatically
— Date format
— Use 24h time format
— Automatic time zone
— Time zone
— Automatic daylight saving time
— Manual daylight saving time
CET Tnat tala Lah ay
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Measurement units.
Possible settings:
— Speed
— Distance
— Temperature
— Pressure
— Consumption (engine)
— Consumption (electric motor)
— Volume
Language and keyboard
> Applies to MMI: Select on the home screen:
SETTINGS > Language & keyboard.
266
Language
You can change the languages for the display,
navigation announcements, and the voice recog-
nition system.
Keyboard
See > page 24.
Requirement: an audio source must be selected.
> Applies to MMI: Select on the home screen:
SETTINGS > Sound.
> Applies to: Rear Seat Remote/Audi tablet: Se-
lect on the home screen: Sound.
Possible settings:
— Treble
— Bass
— Balance/fader
— Speed-dependent volume control
— Subwoofer
— Surround Level
Focus
You can optimize the sound distribution for vari-
ous locations in the vehicle.
3D effect
You can adjust the intensity of the 3D effect.
With the Medium setting, you will hear an opti-
mal 3D effect for all sources.
Factory settings
Applies to: Rear Seat Remote: You can reset the
sound settings.
Restore factory settings
Applies to: Audi tablet: You can reset the sound
settings.
Announcements and tones
> Applies to: MMI: Select on the home screen:
SETTINGS > Announcements & tone.
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4N0012721BD
Additional settings
Possible settings:
— Volume of announcements
— Welcome sound
ZA WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.
Gi) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
> Applies to: Rear Seat Remote: Select on the
home screen: SETTINGS > Connection > Blue-
tooth.
> Applies to Audi tablet: Select on the home
screen: SETTINGS > Bluetooth.
Bluetooth
Applies to: MMI: You can select a setting for visi-
bility of the MMI to other Bluetooth devices. To
connect a new Bluetooth device, the Visible set-
ting must be selected. If Invisible is selected, a
Bluetooth connection will only be possible with
paired devices. If Off is selected, no Bluetooth
device can be connected.
Applies to: Audi tablet: You can switch the Blue-
tooth function on or off.
Bluetooth audio player
Applies to: MMI: When this function is switched
on, the profile will load automatically when your
Bluetooth audio player is within range.
Bluetooth name
Applies to: MMI: The MMI’s Bluetooth name is
displayed and can be changed.
Applies to: Rear Seat Remote: The Bluetooth
name of the MMI will be displayed.
Rename device
Applies to: Audi tablet: The Audi tablet’s Blue-
tooth name is displayed and can be changed.
Displaying received files
Applies to: Audi tablet: You can view the files
that were sent to the Audi tablet via Bluetooth.
Software update
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 261.
> Press Search for updates.
> Select the corresponding update.
> Press Next.
> Follow the system instructions.
Z\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
@) Note
The connection costs for the software update
are included in the Audi connect pricing.
@ Tips
The length of the process depends on the size
of the update.
Factory settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored. >
267
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Additional settings
> To also delete the key user, select Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
> Applies to Audi tablet: Select on the home
screen: SETTINGS > secure & reset > Restore to
factory settings.
» Press the RESET TABLET button. The settings
will be reset.
@) Note
Applies to: Audi tablet
Large amounts of data are loaded after the re-
set. Depending on your cell phone plan, re-
ceiving data packages through the Wi-Fi hot-
spot may result in additional charges, particu-
larly when in another country. The use of a
flat rate data plan is highly recommended.
You can obtain more information from your
cell phone service provider.
@) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry. Data on the microSD card in the Audi tab-
let is not deleted.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(ey atas time liel: (9
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— WLAN hotspot
— Headset
268
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 264.
C) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>page 216.
Connection options
Requirement: the connected devices menu must
be displayed > page 268.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI > page 267 and mobile device.
> Select a menu item, for example Telephone 1.
> To search for and connect your mobile device,
press the New connection button > page 200.
Selecting a connected device
> Select a menu item, for example Telephone 1.
> Select your mobile device from the list of con-
nected devices. The connection will be made.
Disconnecting a connected device
> Select a menu item, for example Telephone 1.
> Press on the connected mobile device. The se-
lected device will be disconnected from the
MMI.
Additional options
Depending on the selected function, additional
options may be available.
> Press and hold a Bluetooth device until the Op-
tions menu is displayed.
>» Select one of the items in the menu.
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4N0012721BD
Additional settings
Bluetooth profiles
You can switch desired profiles on or off sepa-
rately in the MMI.
Favorite
To set a paired mobile device as the default
phone, activate this function in the MMI.
When the mobile device is in range and the Blue-
tooth function on the mobile device and in the
MMI is switched on, the default phone will be
given priority over the other Bluetooth devices
and will be connected directly to the MMI.
Legal information
General information
Information on the software licenses can be
found online at www.audi.com/softwareinfo.
SelgureC mm aM ae
> Applies to: MMI: Select on the home screen:
SETTINGS > General.
License subscription
Version information
Legal information
Possible options:
— Software information
— About Audi connect
Teta ed)
Applies to: vehicles with Rear Seat Remote
> Applies to: Rear Seat Remote: Select on the
home screen: SETTINGS
Possible options:
— Software information
— Legal information
Audi tablet
Applies to: vehicles with Audi tablet
> Applies to Audi tablet: Select on the home
screen: SETTINGS > About the tablet.
Legal information
Information on licenses and legal information
can be accessed.
Regulatory information
Information about the device’s conformity with
applicable regulations will be displayed.
PAU ae eM ars]
Applies to: vehicles with Audi smartphone interface
Requirement: a smartphone must be connected
to the MMI > page 264.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface.
> Press and hold an item until the associated op-
tions are displayed.
> Press Legal notes.
sida area
Requirement: the vehicle must be stationary.
> Select in the instrument cluster: Vehicle func-
tions tab > page 13.
> Press the E] button on the multifunction steer-
ing wheel until the display appears.
Possible options:
— Engine code
— Software information
— Version information
Head-up display
Applies to: vehicles with head-up display
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Head-up
display > Display contents > Show the license
text in the head-up display. Information on
your licenses will be displayed.
269
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Checking and Filling
Checking and Filling
Fuel
Types of gasoline
The correct gasoline grade is stated on the inside
of the fuel filler door.
The vehicle is equipped with a catalytic converter
and must only be driven with unleaded gasoline.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
The individual gasoline grades are differentiated
by octane ratings. This value is given with (R
+M)/2 equating to AKI or in RON.
The headings below match the sticker in the fuel
filler door (examples):
UNLEADED FUEL ONLY MIN. (R+M)/2 87
Regular / MIN. RON 91 Regular
Use regular gasoline with minimum 87 AKI /
91 RON > ©.
Audi recommends using premium gasoline with
minimum 91 AKI / 95 RON to achieve the rated
horsepower and torque.
UNLEADED FUEL ONLY PREMIUM MIN. (R
+M)/2 91 / SUPER MIN. RON 95
Using premium gasoline with minimum 91 AKI /
95 RON is recommended.
If premium gasoline is not available, you can also
use regular gasoline 87 AKI / 91 RON. However
this does reduce the engine power slightly.
() Note
— Filling the tank just one time with leaded
fuel or other metallic additives will cause
permanent deterioration to the catalytic
converter function.
— When gasoline with an octane rating that is
too low is used, high speeds or heavy engine
load can lead to engine damage.
270
G) Tips
The vehicle may be filled with fuel that has a
higher octane rating than what is required by
the engine.
Gasoline mixture
Gasoline with alcohol or MTBE (Methyl-Tert-
Butyl-Ether)
You can use unleaded gasoline mixed with alco-
hol or MTBE (generally labeled as oxygenated
compounds) as long as the fuel meets the follow-
ing conditions:
Gasoline with methanol content (methyl alco-
hol
or methanol)
— Anti-Knock Index is at least 87 AKI
—No more than 3% methanol
— More than 2% solvent
Gasoline with ethanol content (ethyl alcohol or
ethanol)
— Anti-Knock Index is at least 87 AKI
—No more than 15% ethanol
Gasoline with MTBE content
— Anti-Knock Index is at least 87 AKI
—No more than 15% MTBE
Gasoline adapted to the season
Many gasoline fuels are adapted to the seasons.
When the season changes, we recommend refu-
eling at high-traffic gas stations. It is more likely
that the gasoline will be suitable for the season
there.
() Note
— Gasoline with methanol content that does
not meet the specified conditions may cause
corrosion damage and damage to plastic or
rubber components in the fuel system.
— Do not use gasoline that does not meet the
specifications.
— If you are unable to find out if a specific gas-
oline mixture meets the specifications, ask
the gas station operator or their fuel suppli-
er.