2020 AUDI A8 Owners Manual

4N0012721BD
Telephone

Making an emergency call
Applies to: vehicles with telephone
Requirement: a mobile device must be connected
to the MMI via Bluetooth.
> Applies to: MMI: Select on the home screen:
PHONE > Dial number > the emergency call
number specific to the country (for example,
911) > Dial.

ZA WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as during a medical emer-
gency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.
Answering/ending a call
Applies to: vehicles with telephone

> To accept or end a call, press the @ button on
the multifunction steering wheel. Operating
=> page 13.
You can use the following options on the MMI
when there is an incoming call:
> Answering an incoming call: press Answer.
> Declining a call: press Decline.
> Declining a call with a text message”: Require-
ment: the function must be enabled in the set-
tings. Press Decline with text message.
> Silencing the ringtone: press Mute.
@ Tips
The radio or media playback is muted during a
phone call.
During a phone call
Applies to: vehicles with telephone
The following options may be possible during a
call depending on the mobile device being used
and the type of connection:
— End call: end the current phone call.
— Mute: the other person on the call will no lon-
ger be able to hear you. You will still be able to
hear the other person. To switch the micro-
phone back on, press Unmute.
— Hold/Resume: place your current phone call on
hold and answer another.
— Send tone sequence: press Numbers. You can
enter tone sequences (DTMF) and send them to
the other party on the call.
— Accepting an incoming call: if a phone call
comes in during another call, you can either Re-
place the current call with the incoming call, or
use Answer to put the current call on hold. The
incoming call will be answered.
— Ignoring an incoming call: If you select De-
cline, the incoming call will be declined.
— Muting the incoming call: press Mute.
— Other call options: press More.
Requirement: two phone calls must be in prog-
ress.
— Conference call*: add a call on hold and up to
five active parties (depending on the cell phone
service provider) to the conference call.
— Swap call: alternate between two phone calls
while one of the calls is on hold. Press on the
respective call. Selecting End call will end the
active phone call. A call that was placed on hold
stays on hold and can be taken off hold with Re-
sume.
— Accepting an incoming call: if a phone call
comes in during another call and when there is
a call on hold, you can either Replace the cur-
rent call with the incoming call, or use Answer
to put the current call on hold. The incoming
call will be answered.
Press More.
— Transferring a call*: press Transfer call to mo-
bile device to transfer the existing call from the
MMI to your mobile device or Bluetooth® head-
set”.
— Transfer audio to Rear Seat Remote”: press
Transfer audio to Rear Seat Remote to transfer
the current phone call from the MMI or Blue-
tooth® headset* to the Rear Seat Remote.
— Switch to hands-free mode*: Requirement: you
must have a phone call in progress on your
207
>

Telephone

mobile device or your Rear Seat Remote*. Press
Switch to hands-free to transfer the call from
your mobile device or Rear Seat Remote* back
to the MMI.
— Add call: Select: Call list/Contacts/Favorites >
select an entry from the list or press Dial
phone number and enter a phone number.
Then the active call will be on hold.
— Remove conf. member*: Requirement: you
must have started a conference call. You can re-
move conference call members individually
when a conference call is active. Press on the
contact you would like to remove.
— Microphone input level: you can adjust the mi-
crophone input level during a phone call using
the slider.
(i) Tips
—To be notified of an incoming call during a
phone call, the call waiting function in your
mobile device must be switched on when
using the Handsfree profile.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
Messages
Text messages
Applies to: vehicles with telephone
Depending on the mobile device being used and
the mobile network contract, you may be able to
receive and send text messages using the MMI.
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP) > page 200.
> Applies to: MMI: Select on the home screen:
MESSAGES > (¢) > Text message (SIM card)*/
text message (phone 1)/text message (phone
2)*.

) Not available in all languages.
208
Inboxes
— New text message: press on a template in the
list or dictate a text message. Press Add and
select one or more recipients from your con-
tacts. To remove a recipient, press Delete. Press
Send.
— Inbox: displays all received text messages.
— Sent: displays all sent text messages.
— Outbox": displays all text messages to be sent.
— Drafts*: text messages that have not been sent
yet by the mobile device are displayed on the
MMI.
— Deleted*: deleted text messages are displayed.
— User-defined*: folders defined by the user are
transferred from your mobile device.
Message options
The following options are available when you se-
lect a text message:
— Read out* the text message”).
— Reply: a reply can be sent to the selected mes-
sage in the Inbox.
— To switch to the previous or the next message,
press < or >.
— More: options
When you press More, the following options are
available:
— Call: Requirement: a number must be stored.
You can call the contact.
— Forward: the selected text message can be for-
warded to other recipients. Text can also be
added before sending.
— Navigate: Requirement: the contact must have
a navigation address stored with it in the direc-
tory. You can start route guidance.
— Extract numbers: Requirement: the message
must contain a number. You can extract a num-
ber from a text message.
— Send again: Requirement: the text message
must be in the Outbox. The selected text mes-
sage can be resent.

4N0012721BD
Telephone

Press and hold an entry in the Inbox until the Op-
tions menu appears.
— Reply: a reply can be sent to the selected mes-
sage in the Inbox.
— Forward: the selected text message can be for-
warded to other recipients. Text can also be
added before sending.
Settings
Press ©}.
— Automatically forward text message to mobile
device*)): when this function is switched on,
text messages will also be automatically stored
on your mobile device.
— New text message notification: when this
function is switched on, you will be notified
when new text messages are received. New text
messages are indicated with an envelope Min
the MMI status bar.
— Text message center*: the number for the text
message center of your cell phone service pro-
vider is displayed. If no number has been stor-
ed yet, you can enter the text message center
number.
— Delete text messages from SIM card”: if the
memory capacity on the SIM card is full, an en-
velope with a line through it is displayed in the
MMI status bar. You can continue to send text
messages, but you cannot receive new text
messages. To delete all sent text messages
from the SIM card, select All sent messages. To
delete all read text messages from the SIM
card, select All read messages.
Delete text message
Select: a mailbox > Z > one or more text mes-
sages > Delete > Done.
@ Tips
— Please note that you may have to activate
the receiving and sending of text messages
depending on the SIM card being used (for
example, when using a multi-SIM).

D Function is not supported on all mobile devices.
2) Not available in all languages.
— Messages that are deleted in the MMI are
also deleted in the mobile device automati-
cally.
— Only new received messages may be dis-
played depending on your mobile device.
Applies to: vehicles with telephone
Depending on the type of mobile device being
used, you may be able to receive and send e-
mails through the MMI.
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP) > page 200.
> Applies to: MMI: Select on the home screen:
MESSAGES > (©) > e-mail (telephone 1)/e-
mail (telephone 2)*.
Inboxes
— New e-mail: press on a template in the list.
Press Add and select one or more recipients
from your contacts. To remove one or all recipi-
ents, press Delete. Press Send.
— Inbox: displays all received e-mails. To update
the list, press Q.
— Sent: displays all sent e-mails.
— Outbox: displays all e-mails to be sent.
— Drafts: e-mails that have not been sent yet are
displayed.
— Deleted*: deleted e-mails are displayed.
— User-defined*: folders defined by the user are
transferred from your mobile device.
Message options
The following options are available when you se-
lect an e-mail:
— Read out* the e-mail2).
— Reply: a reply can be sent to the selected e-mail
in the Inbox.
— To switch to the previous or the next message,
press Cor >.
— More: options
209

Telephone

When you press More, the following options may
be displayed depending on your mobile device
and the applicable mail folder:
— Call: Requirement: a number must be stored.
You
can call the contact.
— Forward: the selected e-mail can be forwarded
to other recipients. Text can also be added be-
fore sending.
— Extract e-mail add.: you can extract the e-mail
address from an e-mail.
— Navigate: Requirement: the contact must have
a navigation address stored with it in the direc-
tory. You can start route guidance.
— Extract numbers: Requirement: the text in the
e-mail must contain a number. You can extract
a number from an e-mail.
— Show all recipients*: you can display the recipi-
ents of an e-mail.
— Show attachmts.*: you can display a list of at-
tachments to an e-mail.
— Send again: the selected e-mail in the Outbox
and Sent mailboxes can be sent again.
Press and hold an entry in the Inbox until the Op-
tions menu appears.
— Reply: a reply can be sent to the selected e-
mail.
— Reply all: a reply can be sent for the selected e-
mail and it will be sent to all of the entered re-
cipients.
— Forward: the selected e-mail can be forwarded
to different recipients.
Settings
Press ©}.
— New e-mail notification: when this function is
switched on, you will be notified when new e-
mails are received. New e-mails are indicated
with an envelope Min the MMI status bar.
Deleting e-mails
Select: a mailbox > Z > one or more e-mails >
Delete > (Done).
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 216.
210
Settings
Phone settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > ©}.
Switching between two mobile devices
Requirement: phone 1 and phone 2 must be con-
nected to the MMI.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
Private mode: call lists only in Rear Seat
Remote*
Applies to: vehicles with Rear Seat Remote
To allow contacts and call details to only be dis-
played on the Rear Seat Remote display, activate
private mode.
Declining a call with a text message*
When this function is switched on, you can de-
cline an incoming call with a text message.
Call options*
The following options may be available depend-
ing on the mobile device:
— Call forwarding: you can switch the forwarding
of incoming calls to your voicemail or to anoth-
er phone number on and off. You can check if
the function is activated or deactivated with
Status.
— Call waiting: you will be alerted to an incoming
call during a phone call when the function is
switched on. You can check if the function is ac-
tivated or deactivated with Status.
— Send own number: sending your phone num-
ber with an outgoing call can be switched on
and off. With the Net.-depen. setting, the set-
ting listed in the contract with the cell phone
service provider is used. The settings only apply
to the PHONE menu in the MMI. Please note
that the settings on your mobile device will ap-
ply after disconnecting the Bluetooth connec-
tion. You can determine which setting is active
with Status.

4N0012721BD
Telephone

Ringtone and volume settings
— Ringtone and message volume: you can adjust
the volume of the selected ringtone and the no-
tification volume when a message is received by
moving the position of the slider.
— Ringtone”: available ringtones are played using
the Ringtone function. Press on an entry in the
list.
— Microphone input level: you can adjust the mi-
crophone input level using the slider.
Turn on car phone or data module
Applies to: vehicles with car phone/data module
When this function is switched on, you can use
the car phone or data module.
As long as the car phone was not turned off sepa-
rately the last time it was used, it will turn on au-
tomatically when the ignition is switched on.
Edit voicemail number
You can change your voicemail number.
Enable VoLTE
When this function is switched on, Voice over
LTE* will be supported.
Network settings
— Login to mobile phone network: select to log
into your cell phone service provider network
automatically or manually.
— Network selection: Requirement: the data
module must be switched on and Login to mo-
bile phone network must be set to Manual. Se-
lect a network manually from the list of availa-
ble networks at the present location.
Car phone serial number (IMEI):
Applies to: vehicles with car phone
The serial number (IMEI) of your car phone is dis-
played.
@ Tips
— Several mobile devices can be paired with
the MMI, but only two* mobile devices can
be actively connected.
—To delete all paired Bluetooth devices, the
Bluetooth function can be reset to the fac-
tory default settings > page 267.
Directory settings
Applies
to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Contacts > <2.
Switching between two mobile devices
Requirement: telephone 1 and telephone 2 must
be connected.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
The directory for the selected phone will be dis-
played.
Hide grayed-out contacts
When this function is switched on, contacts that
have no phone numbers stored for them will be
hidden.
Sort order
You can sort the contacts in alphabetical order by
Last name or First name.
Download contacts
Requirement: a mobile device must be connected
to the MMI.
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
tion to update the contacts.
Memory capacity
You can manage up to 23,000 contacts. You can
also download up to 5,000 contacts from maxi-
mum four mobile devices. You can also import up
to 3,000 contacts from a storage medium.
Importing and exporting contacts
Requirement: an SD card must be in the SD card
reader* = page 250 or a USB storage device must
be connected to the Audi music interface
=> page 253.
211

Telephone

Contacts in vCard format (.vcf) can be imported
or exported from the MMI.
— Applies to: MMI: Importing contacts from a
storage device: Select: Import contacts >
Search for import data > SD card 1 or USB de-
vice 1/USB device 2 > desired contacts or Se-
lect all contacts > Start import.
— Applies to: MMI: Exporting contacts to a stor-
age device: Requirement: Only previously im-
ported contacts can be exported. Select: Export
contacts > Find source for exporting > SD card
1 or USB device 1/USB device 2 > desired con-
tacts or Select all contacts > Start export.
@ Tips
— For more information about the myAudi ac-
count, visit my.audi.com.
— The imported contacts are stored in the lo-
cal MMI memory.
— Contacts that were downloaded from a mo-
bile device cannot be exported.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Mobile phone network settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Switching the car phone or data module on
Applies to: vehicles with car phone/data module
See > page 211.
Instrument cluster
Telephone
Applies to: vehicles with multifunction steering wheel and
telephone
In the instrument cluster display, you can control
the MMI functions with the multifunction steer-
ing wheel. Operating > page 13 and > page 40,
Additional function buttons.
212
Requirement: the Telephone tab must be select-
ed in the instrument cluster.
> Press the [=] button.
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
— Favorites: Requirement: favorites must be stor-
ed in the MMI.
— Switch telephones: Requirement: two cell
phones must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
i) Tips
Depending on the selected function, it may be
necessary to use the MMI.
Using the Rear Seat
Remote
Pairing a mobile device
Applies to: vehicles with Rear Seat Remote and Audi phone
box
You can make calls through the exterior antenna
on the vehicle using the Rear Seat Remote. Using
the exterior antenna helps when there is a low
signal and also provides better reception quality.
When making phone calls, you can leave the Rear
Seat Remote in the holder or remove it. If you
hold the Rear Seat Remote in your hand, the
screen will automatically switch to the Phone
menu when there is an active phone call. Pay at-
tention to the positioning of the screen so that
the other person on the call can hear you.
You can use the phone functions with the Rear
Seat Remote. You can adjust settings in the MMI,
for example, the Bluetooth settings for connect-
ing with the mobile device.
Connecting a mobile device
Requirement: The Bluetooth settings must be
open on your mobile device during the connec-
tion setup. The mobile device to be connected
must not be actively connected to any other Blue-
tooth device.

4N0012721BD
Telephone

> Enable the Bluetooth function and visibility on
the MMI > page 267 and the cell phone.
> Applies to: Rear Seat Remote: Select on the
home screen: SETTINGS > Connect > ©.
> In the Connected devices menu, press on the
desired mobile device in the list.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> If you would like to prevent the MMI from ac-
cessing your call list and contacts, enable Pri-
vate mode > page 215 / => page 210.
> Follow the system instructions.
> Pay attention to any additional system prompts
displayed on your mobile device or the Rear
Seat Remote, for example if the PIN should be
saved for future use.
Connecting another mobile device
Requirement: a connected mobile device must be
displayed on the Rear Seat Remote.
> Applies to: Rear Seat Remote: Select on the
home screen: SETTINGS > [? > Connect.
Switching between two mobile devices
Requirement: two connected mobile devices
must be displayed on the Rear Seat Remote.
> Applies to: Rear Seat Remote: Select on the
home screen: PHONE > {J

ZA WARNING
Follow the safety precautions > page 25, Rear
Seat
Remote.
Using the telephone
Applies to: vehicles with Rear Seat Remote and telephone

The following possible phone functions will be
available:
— Search
— Call list > page 204
— Contacts > page 214
— Favorites > page 205
— Voicemail > page 206
— Select number > page 206
Possible functions during an incoming call:
— Answering an incoming call: press Answer.
— Declining a call: press Decline.
— Declining a call with a text message”: press
A.
— Silencing the ringtone: press Mute.
Requirement: there must be a call in progress.
The following options may be possible during a
call depending on the mobile device being used
and the type of connection:
— End call: you can end a phone call.
— Mute: the other person on the call will no lon-
ger be able to hear you. You will still be able to
hear the other person. To switch the micro-
phone back on, press Unmute.
— Hold/Resume: you can place the existing call
on hold and resume it again.
— Accepting an incoming call: if a phone call
comes in during another call, you can either Re-
place the current call with the incoming call, or
use Answer to put the current call on hold. The
incoming call will be answered.
— Ignoring an incoming call: If you select De-
cline, the incoming call will be declined.
— Send tone sequence: press Numbers. You can
enter tone sequences (DTMF) and send them to
the other party on the call.
Press More.
Possible options depending on whether you are
holding the Rear Seat Remote or it is in the hold-
St;
— Transfer call*: press Transfer audio to MMI or
Transfer call to mobile device.
— Hands-free*: requirement: a call must be in
progress on your mobile device, headset, or the
MMI. Press Hands-free to transfer the call back
to the Rear Seat Remote.
— Adding an additional call: press Additional call
Select: Search/Call list/Contacts/Favorites >
select an entry from the list, or press Dial
phone number and enter a phone number.
Then the active call will be on hold.
213

Telephone

— Conference call*: you can add a call on hold and
up to five active parties (depending on the cell
phone service provider) to the conference call.
— Remove conf. member*: Requirement: you
must have started a conference call. You can re-
move conference call members individually
when a conference call is active. Press on the
contact you would like to remove.
Call list
Applies to: Rear Seat Remote: Select on the
home screen: PHONE > Call list.
— Displaying a business card: press @. All inter-
actions with a contact or a number and the de-
tails about a contact will be displayed.
Press and hold a number in the call list until the
Options menu appears.
— Calling: press the desired number.
— Edit no.: edit the phone number.
Contacts
Applies to: Rear Seat Remote: Select on the
home screen: PHONE > Contacts.
— Search: press &.
— Speakers: press (J.
— Displaying a business card: the business card
shows you details about a contact. Press ona
contact in the list.
Favorites
Requirement: favorites must be created in the
MMI.
You can display the favorites.
@ Tips
— Follow the safety precautions > page 25,
Rear Seat Remote.
— The call list and favorites can only be edited
through the MMI.
— You can have one active call at a time.
— Favorites stored in the MMI may be dis-
played in the Rear Seat Remote depending
on your mobile device.
— Missed calls are indicated by a number on
the call list. After the call list has been
214
opened, the display of missed calls disap-
pears.
Connected devices
Applies to: vehicles with Rear Seat Remote and telephone
You can connect two mobile devices to the MMI
and use them to make phone calls with the Rear
Seat Remote.
> Applies to: Rear Seat Remote: Select on the
home screen: DEVICES. The list of all devices
already connected will be displayed.
» Press a mobile device in the list of devices al-
ready connected. The status is displayed in the
respective category:
— Connected/Not connected
— Private mode on/Private mode off
— Favorite/Not a favorite
Connecting a mobile device
Requirement: The Bluetooth settings must be
open on your mobile device during the connec-
tion setup. The Bluetooth function and visibility
of the MMI and mobile device must be switched
on. The mobile device that will be connected
must not be connected to any other Bluetooth
device. The Rear Seat Remote is not connected to
a mobile device via the MMI.
Your mobile device must not appear in the list of
devices already connected.
—Press @.
— Search for and connect a mobile device.
If your mobile device appears in the list of devi-
ces already connected.
— Press on a Bluetooth device that is not connect-
ed.
— Press Not connected.
Disconnecting a mobile device
— Press on a connected Bluetooth device.
— Press Connected. The selected Bluetooth device
is disconnected.
Deleting a mobile device
— Press on a Bluetooth device.
— Press Delete.