Table of contents
Online media « « cscs x « asco sw eves vw aves 252
Amazon Alexa...... cece eee ee 253
Multimedia connections.............. 253
Playing media’. « 2 ssw x 2 wei 2 o oem 2 8 oe 255
Options and settings...............6. 259
Supported media and file formats...... 261
Troubleshooting sic s 6 caine x « eve «owe 263
Audi smartphone interface...... 264
SQlUD © nsws 2 o eee ys eee os Hew ee Heresy 264
Troubleshooting..............0e0 eee 265
Additional settings.............. 266
System SettingS'. » 6 secie ss sews vc owe ee 266
Connected devices.................-. 268
Legal inforttiation’s < ses + < emus s ¢ sano 3 269
Maintenance and Care........... 270
Checking and Filling............. 270
FuUCliic oe aren a 2 sani & ¥ mimi @ wane Wo ame8e 270
Refueling..............0 cece eee eee 271
Emissions control system............. 274
Engine compartment................. 274
EMGIMeLOI Le. sussnce « » svaxace we ws snntate © & oxetinse # 4.6 277
Cooling systeM...........00 2-0 ee eee 281
Brake: fluids « ¢ sas ¢ ¢ eae = ¢ wens 5 ¢ cares 283
Electrical system. ............02-000. 284
Battery... 0.2... cece cee eee ee 284
Windshield washer system...........- 287
Service interval display............... 287
Whe ets ares ys ams i 2 ewe ¢ x masa 2 eae 289
Wheelsiand Tittes « sscis +o soins «0 senses 0 0 289
Tire pressure monitoring system....... 307
Care and cleaning................ 309
General information................. 309
Carwashes « sans 3 < aan a5 Ween 2b eee eS 309
Cleaning and care information......... 310
Taking your vehicle out of service....... 315
Troubleshooting................. 316
Emergency assistance........... 316
Generalinformation................. 316
EQuIPMENt eens « x cows o ween 3 e cies & 316
Tire MOBILEY-KIE wsscoe oo sressie ae emcosie wo sees 316
Replacing wheels................-00. 319
Space-saving spare tire............... 322
JUIMIPESTANEING 5 x exces ow canes @ a someees vo eee 322
TOWING... cece eee 324
Fuses and bulbs.................. 327
Fuses... 00... ccc eee eee eee 327
BUILDS sss s ¢ ware 5% Soom 5 2 cores Bee gee 330
Customer information........... 332
Data privacy...............00.0 eee 332
Image recording.............eee eee 332
Dataamemoniess. « o swscs s 2 wean a arene « 2 6 332
Transmitted information.............. 333
Accessories and technical
CHANGe|S.... 1... eee eee 336
Warranty’: « = sce « = seme us cemes § g eee e 336
Audi Literature Shop...............4. 336
Driving in other countries 336
Maintenance, repairs, and technical
MOGITICATIONS « sesso: os soni & 4 menace 4 & omer 336
Accessories and parts..............-. 338
Reporting Safety Defects.............. 338
Declaration of compliance for
telecommunications equipment and
electronic systems............---00005 339
Fechnnicalidata... . 6 ccsen ss ess oe meee 341
Identification data................... 341
Nehicle data ac»: » s seus «2 sews gy aes ge 341
INdeX. 16. ees 343
Touch displays
Adjusting media playback
Applies to: vehicles with Rear Seat Remote
Fig. 22 Rear Seat Remote: selecting the playback source
You can adjust the volume of the media playback.
Together with the Audi tablet, you can also select
the playback source and send content from the
Audi tablet to the MMI.
Opening media playback
Requirement: the Rear Seat Remote must be con-
nected to the MMI > page 27.
> Use your finger to drag downward from the top
edge of the screen.
Adjusting the volume
You can adjust the volume of the highlighted
source (2).
>» To increase or decrease the volume, press + or -,
or
> To increase or decrease the volume, press the
@® or @ buttons > page 26, fig. 19.
Selecting the playback source
Applies to: Vehicles with Audi tablet
> To select a playback source, press the display
shown on the MMI or Audi tablet. The playback
source is highlighted.
> To send media playing on the Audi tablet to the
MMI, press @).
> To disconnect the Audi tablet from the MMI,
press @).
The following table gives an overview of the au-
dio output status:
Description
The sound output is through the
vehicle speakers.
The sound output is through the
headphones.
There is no sound output. To turn
on sound output, connect head-
phones or send the media playing
on the Audi tablet to the MMI.
Applies to: vehicles with Rear Seat Remote
The Rear Seat Remote settings can be set in the
MMI, for example to restrict operation by chil-
dren.
> Applies to MMI: Select on the home screen:
SETTINGS > Display & brightness > Operation
in rear.
Possible settings:
— Allow Rear Seat Entertainment access to
speakers
— Block RSE access to media sources
Block RSE with parental control button
When the function is switched on and parental
control is activated > page 53, the Rear Seat
Remote is blocked.
Block rear A/C operation with parental
control button
When the function is switched on and parental
control is activated, climate control operation us-
ing the Rear Seat Remote is blocked. You can con-
tinue to operate all other content with the Rear
Seat
Remote.
Technical data
Applies to: vehicles with Rear Seat Remote
Rear Seat Remote
Display OLED, 5.7" screen, 1920 x 1680 pixels
Battery
Lithium polymer (2700 mAh) >
238
4N0012721BD
Touch displays
Symbol Description
There is no sound output. To switch
on the audio output, connect head-
phones or adjust the audio output
through the vehicle speakers.
The sound output is through the
Audi tablet speakers.
G) Tips
— Applies to: Rear Seat Remote: You can also
control the audio output from the Audi tab-
let using the Rear Seat Remote > page 28.
— The sound is only played through the Audi
tablet speakers if the Audi tablet is not con-
nected to the MMI and no headphones are
connected.
— If headphones are connected to the head-
phone jack (@) > page 30, fig. 23, the audio
output is sent to the wired headphones.
Bluetooth headphones already connected
will be muted.
— If the volume is too high, it will be adjusted
down to a set level when connecting to
headphones.
— Any integrated remote control functions are
not supported for wired headphones.
Applies to: vehicles with Audi tablet
The Audi tablet settings can be set in the MMI,
for example to restrict operation by children.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > MMI.
Possible settings:
— Transfer MMI language to the Audi tablet
— Receive destinations from Audi tablet
— Display home screen on Audi tablet
— Allow Rear Seat Entertainment access to
speakers
Block RSE with parental control button
When this function is switched on and parental
control is activated > page 53, the ability to op-
erate the Audi tablet by touch is blocked. You can
continue to receive content on the Audi tablet
and adjust the volume using the buttons on the
Audi tablet. The MMI is used for control.
Block RSE access to media sources
When this function is switched on, access to the
MMI media sources (such as the radio or DVD
drive) is blocked. Access to files from the internal
Audi tablet flash drive is unrestricted.
Troubleshooting
Applies to: vehicles with Audi tablet
You can perform a device test when the Audi tab-
let functionality is limited.
> Select on the home screen: SETTINGS > Device
test.
> Follow the instructions in the display.
Technical data
Applies to: vehicles with Audi tablet
Audi tablet
Display LCD (IPS), 10.1" screen, 1920 x 1200 pixels
Internal flash drive Approximately 25 GB
Camera 1080p
Wi-Fi Wi-Fi 802.11 a/b/g/n
Bluetooth Bluetooth 4.0
Earphone connection 3.5 mm jack port
Memory card reader Memory cards with a capacity of up to 128 GB: mi-
croSD, microSDHC, microSDXC
USB
Micro-USB connection (USB 2.0) >
35
4N0012721BD
High-voltage system
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (EN 60664) II
Short-time current rating (EN <10 kA eff.
61439-1)
Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA
5-15
Integrated residual-current device |AC: 20 mA; DC: 56 mA
Vehicle charging connector Type 1
Protection class I
IP Code 55 (USA: Enclosure 3)
Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)
Control unit dimensions (height x
width x depth)
12.2 inx 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)
G) Tips
— The device runs a self test after power has
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
age of 120 V/240 V. If your socket has a dif-
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
— If your Audi e-tron compact charging sys-
tem has a fixed connection, meaning can be
connected directly to the power supply
without a power cable, contact a qualified
electrician or an authorized Audi dealer or
authorized Audi Service Facility.
Changing or attaching the cable
Applies to: vehicles with Audi charging system
8
° oO
a
Fig. 113 Control unit: removing and attaching the cable
Requirements:
> The charging process for the high-voltage bat-
tery must be ended > page 140.
> The vehicle charging connector must be re-
moved from the vehicle charging port.
> The power cable must be removed from the
socket.
Loosening the cable
» If necessary, loosen the screw @) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector @) out just until you feel re-
sistance.
149
>
Checking and Filling
the rest of the fuel to finish dripping into the
fuel tank.
> Turn the fuel cap clockwise until it clicks into
place.
> Close the fuel filler door and then press on the
left side until it latches.
The correct fuel type for your vehicle can be
found ona label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 270.
For the tank capacity in your vehicle, refer to the
Technical Data > page 342.
To reduce the risk of fuel leaking out or vapors
escaping, make sure that the fuel tank is closed
correctly. Otherwise the Ey indicator light will
turn on.
If the central locking system malfunctions, there
is a fuel filler door emergency release
=> page 273.
Messages
Al Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Messages
Applies to: vehicles with plug-in hybrid drive
Ay Fuel filler door: malfunction! Unlock fuel
filler door manually. See owner's manual
There is a malfunction. You must manually un-
lock the fuel filler door > page 273.
Al Warning! Vehicle performance may be limit-
ed
The fuel tank is almost empty. You must antici-
pate a significant power loss. Refuel immediate-
ly.
Ay Fuel filler door open. Please press button
again to refuel
1) Depending on the engine and country
272
Fueling is possible for a little while after pressing
the fl} button. You must press the ff) button
again if the time limit is exceeded.
Z\ WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.
ZA\ WARNING
Transporting fuel containers inside the vehicle
is not recommended. Fuel could leak out of
the container and ignite, especially during an
accident. This can cause explosions, fires, and
injuries.
— If you must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
Data privacy
Data privacy
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
Some vehicle functions require the vehicle’s path
to be detected and evaluated. This is done by
cameras installed permanently on the vehicle
that detect objects in the vehicle's surroundings
(such as obstacles or guard rails). The live images
from the cameras are transmitted to the applica-
ble control module.
The camera images are transferred to the respon-
sible control module for processing and may be
stored, depending on vehicle equipment. The
control
module analyzes the current camera im-
age using image evaluation software. This image
evaluation software detects anonymized techni-
cal measurements, such as distances to objects.
The control module evaluates these technical
measurements and makes it possible for the as-
sist systems to control the vehicle, if necessary.
Data memories
Vehicle control modules
rt 1 oO g|
= +
a
Fig. 214 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
332
system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.
Z\ WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
engine data.
(rune rie M-leelcel-1g
Event Data Recorder
This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
4N0012721BD
Accessories and technical changes
Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.
carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.
ZA WARNING
Maintenance procedures, repairs, or technical
modifications that are performed incorrectly
increase the risk of an accident and can lead
to serious injuries.
ZA WARNING
The engine compartment of any motor vehicle
is a potentially dangerous area and can cause
serious personal injury.
— Always use extreme caution when doing any
work in the engine compartment. Always
follow commonly accepted safety practices
and use common sense. Never risk personal
injury.
— Never perform any work in the engine com-
partment unless you know exactly how to
@) Note
— Maintenance procedures, repairs or techni-
cal modifications that are performed incor-
rectly can cause damage to the vehicle, such
as corrosion.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle can
have a negative impact on fuel consumption
and vehicle emissions.
(@) For the sake of the environment
Undeployed airbag modules and pretension-
ers are classified as Perchlorate Material -
special handling may apply, See www.dtsc.ca.
gov/hazardouswaste/perchlorate. When the
vehicle or parts of the restraint system includ-
ing airbag modules and safety belts with pre-
tensioners are scrapped, all applicable laws
and regulations must be observed. Your au-
thorized Audi dealer is familiar with these re-
quirements and we recommend that you have
your dealer perform this service for you.
G) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures affect-
ing the body should be performed by an au-
thorized Audi dealer or authorized Audi
337
4N0012721BD
Technical data
Technical data
Identification data
Vehicle identification label
XXX X= HKNK WOK XX
(Hae wrccnce XX XNKKKNKK
Frm XXX XX
2
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3 }—— MOTORS / GET. 8
eco au cone XXX
XXX KW XXX
XXX WX
CQ -ASRAINER YyNX XXX NOK
M. - AUSST. / OPTIONS
EOA 7D5 4UB 6XM 5SG SRW
2EH JOZ 1LB 1AS_ 1BA
3FC SMU 7X1
FOA 9G3 0G7 OYH OJF
SG TLE 3KA 8EH U1A X9B QZ7
1XW 8Q3 9Q8 8Z4 D2D
716 CV7 7KO 4X3 2K2
34 4KC 3Y0 413 5D2
1SA 7GB QIA 4GQ
RAZ-0668
ee
Fig. 215 Vehicle identification label
The vehicle identification label © fig. 215 is locat-
ed in the luggage compartment behind the rear
bench seat cover.
The vehicle identification label information can
also be found in the Warranty & Maintenance
booklet.
Vehicle data
The sticker contains the following vehicle data:
@® Vehicle Identification Number (VIN)
@ Vehicle type, engine output, transmission
® Engine and transmission codes
@) Paint and interior codes
© Optional equipment numbers
Vehicle identification number (VIN)
The VIN is located in the following areas:
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Vehicle info.
— Applies to: Audi tablet: Select on the home
screen: VEHICLE > Settings.
— On the vehicle identification label
— At the front behind the windshield
— Under the carpet under the right front seat
Notes about technical data
The values may vary based on special equipment
as well as market-specific equipment and meas-
uring methods.
Please note that the specifications listed in the
vehicle documentation always take precedence.
G) Tips
Any technical data that is missing was not
available at the time of printing.
Length (in (mm)) | Width (in (mm)) | Width across the | Height at curb
mirrors (in (mm)) | weight (in (mm))
A8L 208.7 (5,302) 76.6 (1,945) 83.9 (2,130) 58.6 (1,488)
S8L 209.0 (5,309) 76.6 (1,945) 83.9 (2,130) 58.6 (1,489)
341