Warm and cold
Air quality display
Applies to: vehicles with air quality display
You can display information about the air quality.
> Applies to: MMI: Select on the home screen:
VEHICLE > Climate control > Air quality.
> Applies to: Rear Seat Remote: Press AIR QUAL.
on the home screen.
Pollutant filter
A pollutant filter cleans the air in the vehicle inte-
rior when the blower is switched on.
A schematic display represents the effectiveness
of the filter. The display visualizes the amount of
pollutant particles in the vehicle interior in com-
parison to the surroundings.
@ Tips
For optimal air quality in the vehicle interior,
close all windows and doors and activate A/C
cooling mode, the AUTO function, and recircu-
lation mode.
Well
a/c] Air conditioner: increase in CO2 concentra-
tion. Ventilate vehicle. See owner's manual
Ventilate the vehicle. If this message continues
to display, stop driving as soon as you can safely
park your vehicle and contact an authorized Audi
dealer or authorized Audi Service Facility. If this
message appears, drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
Steering wheel heating
Switching on and off
Applies to: vehicles with steering wheel heating
> Press the @ button to switch steering wheel
heating on/off.
You can also operate the steering wheel heating
using the multifunction steering wheel
=> page 40.
108
G) Tips
The steering wheel heating setting will be au-
tomatically stored in the active personal pro-
file.
Applies to: vehicles with steering wheel heating
@& Steering wheel heating: on/Steering wheel
heating: off
This message appears if you have switched the
steering wheel heating on or off.
Steering wheel heating: malfunction! See own-
er's manual
If this message appears, there is a malfunction.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
Auxiliary climate control
Applies to: vehicles with auxiliary climate control
The auxiliary climate control system warms or
cools the vehicle interior. The vehicle will turn on
the auxiliary climate control system if needed,
depending on the last temperature that was set
with the climate control system controls. This
function can be used when the drive system is
switched off.
You can turn the auxiliary climate control system
on and off immediately in the MMI or set a timer.
Requirement: The charge level of the high-volt-
age battery must be sufficient.
@ Tips
— The temperature that the auxiliary climate
control adjusts to depends on the last tem-
perature that was set > page 104.
— Using the auxiliary climate control while
charging can also reduce the charge level of
the high-voltage battery.
— Starting or stopping the vehicle will not
switch off the auxiliary climate control auto-
matically.
4N0012721BD
Warm and cold
Applies to: vehicles with auxiliary climate control
Applies to: MMI: Select on the home screen: VE-
HICLE > Climate control. F
Immediate start
You can immediately switch the auxiliary climate
control on and off using the f button. When this
function is switched on, a colored bar lights up
over the button and the remaining time is dis-
played.
The auxiliary climate control will run for a maxi-
mum of 30 minutes after the immediate start.
Timer programming
You can set up to two timers for the departure
time. Each one of the timers can be activated.
> Select one timer.
> Set the date and select Next.
>» Set the time (departure time) and select OK.
> Activate the timer with CD.
By setting the departure time, you determine
when your vehicle should reach the desired tem-
perature. The departure time can be a maximum
of six days in the future. The auxiliary climate
control will continue to run approximately ten
minutes after the departure time is reached.
After switching off the ignition
Information about the active timer(s) will appear
on the upper display after switching off the igni-
tion. You can start the set climate control set-
tings immediately with the f button, or go to the
auxiliary climate control menu with the > button.
G) Tips
— Make sure the time and date match in the
system settings so that the timer can func-
tion correctly > page 266.
— The auxiliary climate control can also be
switched on and off immediately when a
timer is set.
— You can operate the climate control in the
vehicle interior when the high-voltage bat-
tery is charging using the charging timer
= page 141. The climate control output de-
pends on the power socket capacity.
— The auxiliary climate control can continue to
run after the departure time is reached.
Additional settings
> Applies to: MMI: Select on the home screen:
VEHICLE > Climate control > Auxiliary air con-
ditioning > ©.
Start air conditioning after unlocking*
If this function is activated, the climate control
will continue to run for five minutes after the ve-
hicle has been unlocked.
Comfort aux. A/C*
Applies to: vehicles with comfort auxiliary air conditioning
You can set if the steering wheel heating* and
seat heating or seat ventilation should also be
automatically activated with auxiliary climate
control. You can select the respective zones.
Window and mirror heating*
Applies to: vehicles with comfort auxiliary air conditioning
You can set if the rear window and mirrors should
also be heated during auxiliary climate control.
2— There is a malfunction in the auxiliary air
conditioning.
If this message appears, there is a system mal-
function. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
Fluids in the A/C system
Refrigerant in the A/C system
The sticker in the engine compartment provides
information about the type and amount of refrig-
erant used in the vehicle’s A/C system. The stick-
er is located in the front section of the engine
compartment or at the front or back of the hood. >
109
Driving
The parking lock was released using the emer-
gency release > page 116 or can no longer be en-
gaged. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
Move selector lever to automatic position
The transmission has switched out of tiptronic
mode. Switch back to automatic mode with the
selector lever > page 115.
Drive system
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine and other drive com-
ponents.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
Conventional and mild hybrid drive system
Applies to: vehicles with a conventional drive system or a mild
hybrid drive system
Vehicles with a conventional or mild hybrid drive
system are powered by a combustion engine. It
uses fuel to recover energy.
Vehicles with a mild hybrid drive system have ad-
ditional battery technology.
Plug-in hybrid drive
Applies to: vehicles with plug-in hybrid drive
With plug-in hybrid drive, you can select between
the electric and combustion engine drive systems
or combine them > page 119, > page 115.
Coasting
Similar to vehicles with a conventional drive sys-
tem, plug-in hybrid drive vehicles can also disen-
gage the combustion engine to save fuel. The ve-
hicle rolls without an engine braking effect in this
mode, which is like “coasting”. However, the elec-
118
tric portion of the drive system remains engaged
and recuperates if necessary. The coasting func-
tion can be automatically activated in the “D” or
“E” driving program. This occurs automatically
when you take your foot off the accelerator ped-
al.
Applies to: vehicles with plug-in hybrid drive
The vehicle is able to recover energy by using “re-
cuperation”. The electric drive system operates
like a generator and converts a large portion of
kinetic energy into electrical energy that is stored
in the high-voltage battery. The vehicle is braked
during recuperation, which is similar to the en-
gine braking effect on a vehicle with a combus-
tion engine. This will happen automatically when
you press the brake pedal while driving in “D”
gear, or when you remove your foot from the ac-
celerator pedal.
When you press the brake pedal, recuperation is
used to brake the vehicle. The brakes will only be
activated if necessary. When driving normally,
this makes it possible to brake using only recu-
peration just before coming to stop and to lose
little energy and range from braking.
Settings options
You can set if recuperation should be adjusted to
be proactive*, for example, to the road.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Efficiency
assist > Intelligent coasting.
Z\ WARNING
In certain situations, the recuperation may
brake proactively. However, the recuperation
braking effect is limited. Always be ready to
brake to reduce the risk of an accident.
G) Tips
If the ESC is limited or switched off, automat-
ic recuperation is not available and will not
brake.
4N0012721BD
Driving
Operating mode
Applies to: vehicles with plug-in hybrid drive
Switching operating modes
The <¥ button is located in the function bar on
the lower display.
> Press
Hybrid driving
If the
with the combustion engine or with the electric
motor if the conditions for it have been met
= page 119, Conditions for electric driving.
You can switch between hybrid modes:
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > e-tron
mode.
© AUTO - The electric motor and combustion
engine work efficiently together. This mode is
particularly effective for long trips.
“HOLD - The vehicle is driven predominantly
with the combustion engine to maintain the
high-voltage battery charge level for as long as
possible.
If Kis displayed, the navigation route guidance
is active and the vehicle is taking the route data
into account for selecting the drive mode. The ve-
hicle will calculate what sections of the route
should be driven on using electric power in order
to achieve the most efficient driving style that is
possible. Electric driving is preferred for sections
of the route predicted to have lower speeds, such
as in towns or traffic jams.
Electric driving
The
switched on. The vehicle can be driven by the
electric motor if the conditions for this have been
met > page 119, Conditions for electric driving.
Conditions for electric driving
— The high-voltage battery charge level and tem-
perature must be sufficient.
— Driving program “S” must not be selected.
— The driving speed is under approximately 86
mph (140 km/h).
— The accelerator pedal must not be pressed too
hard.
Indicator lights
Symbol | Meaning
EV mode is switched on and active.
You are driving only with electric
power.
EV mode is switched on, but is tem-
porarily in standby mode. Once the
conditions are met again, electric
driving will resume.
EV mode is not available, because
the conditions for electric driving
have not been met.
The combustion engine is running.
The HOLD hybrid mode is active.
The AUTO hybrid mode is active.
[The AUTO hybrid mode is active. |
Navigation data will be considered.
(i) Tips
— Depending on the driving style, the high-
voltage battery charge level may still go
down when in HOLD mode.
— When map data is outdated, no navigation
data will be considered.
— If you select a destination in the navigation
that is outside of the electric range, the ve-
hicle may exit EV mode.
Energy flow display
Applies to: vehicles with plug-in hybrid drive
Fig. 103 MMI: energy flow display
You can display the current energy distribution of
the vehicle.
119
>
High-voltage system
High-voltage system
General information
Introduction
Applies to: vehicles with plug-in hybrid drive
All work done on the high-voltage system must
only be performed by certified high-voltage tech-
nicians at authorized Audi dealers or authorized
Audi Service Facilities in accordance with Audi
guidelines.
The high-voltage system consists of the following
components, among others: High-voltage bat-
tery, power electronics, electric motor, high-volt-
age A/C compressor, high-voltage heater, charg-
ing system and charging connector, and the or-
ange high-voltage wiring.
The high-voltage battery is located in the lug-
gage compartment under the cargo floor and
does not require any maintenance from the driv-
er.
ZA WARNING
The voltage in the high-voltage system is high
enough to cause fatal injuries. Touching a
damaged high-voltage component can result
in a fatal electric shock. The components in
the high-voltage system are marked with a
warning label which warns against the high-
voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on the orange high-
voltage cables or on other high-voltage
components. Only authorized repair facili-
ties that are certified may perform work on
the high-voltage system.
— Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
— Never perform any work using cutting, shap-
ing or sharp-edged tools or heat sources
near the high-voltage system and high-volt-
age cables.
136
— Gases that escape from the high-voltage
battery can be poisonous or flammable.
— Damage to the high-voltage battery could
cause the high-voltage battery to leak im-
mediately or in the future, and poisonous or
flammable gases could escape. Do not in-
hale the gases!
— Do not expose yourself to any leaking fluids
and do not come into contact with them.
— The high-voltage battery electrolyte fluid is
caustic. If electrolyte fluid comes into con-
tact with the skin, flush the affected area for
at least 15 minutes with clean water. Then
wash the affected area with soap. Have the
affected area examined by a medical profes-
sional.
— In the event of a technical emergency, in-
form the responders that the vehicle is
equipped with a high-voltage battery.
@) Note
The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your vehi-
cle to an authorized repair facility and have it
inspected.
Vehicle transport
Applies to: vehicles with plug-in hybrid drive
This section contains information you should
know about transporting your vehicle.
A lithium-ion high-voltage battery system equip-
ped in your vehicle has passed test 38.3 in ac-
cordance with the UN Tests and Criteria hand-
book and is manufactured in accordance with a
quality management program. The vehicle may
be transported with the high-voltage battery in-
stalled as conventional class 9 hazardous materi-
als without additional official authorization for
air and sea shipment (current law IATA-DGR and
IMDG code 01.01.2019).
4N0012721BD
High-voltage system
Charging the high-voltage battery
Introduction
Applies to: vehicles with plug-in hybrid drive
The
following options are available to charge the
high-voltage battery:
Charging method Charging cable
Charge with household and industrial alternat-
ing current (AC) sockets
Audi e-tron compact charging system > page 144
Charge at public alternating current (AC) charg-
ing stations
Charging station cable
Audi recommends using alternating current (AC)
to charge the high-voltage battery at industrial
sockets, charging stations, or a wallbox. This will
allow you to achieve higher efficiency and a con-
siderably shorter charging time when compared
to charging with a household socket.
Only charge at household sockets with the
Audi e-tron compact charging system under spe-
cial circumstances when it is not possible to
charge at an industrial alternating current (AC)
socket or at a public alternating current (AC)
charging station.
High-voltage batteries age over time, which re-
duces the available range. High-voltage batteries
can also age because of how they are used: fre-
quently charging the high-voltage battery com-
pletely accelerates the aging of the battery and
reduces the available range.
Charging time
The duration of the charging process may vary
based on the following factors:
— Sockets being used (household or industrial
sockets)
— Country-specific system voltage, current
strength and number of available phases
— Household connection
—The value set for the charging power level on
the Audi charging system control unit
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
and the Audi charging system control unit.
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
Important safety precautions
Applies to: vehicles with plug-in hybrid drive
Z\ WARNING
Short circuiting, electric shock, explosions,
fire, and severe burns can result from charg-
ing the battery incorrectly (for example by
disregarding general safety precautions, using
unsuitable or damaged sockets and charging
cables, or charging with unsuitable electrical
equipment) and can lead to serious and fatal
injuries.
— Do not charge using sockets/electrical
equipment that is clearly damaged or instal-
led incorrectly.
— Never use charging equipment that is clearly
damaged and/or dirty. Check the charging
equipment for damage before every use.
— Never modify or repair any electrical compo-
nents, especially the high-voltage system.
— Never charge in areas at risk for explosions.
The components in the charging equipment
can trigger sparks, which can cause flamma-
ble or explosive fumes to ignite. To reduce
the risk of explosions, especially in garages,
make sure the Audi e-tron charging system
control unit is at least 19 inches (50 cm)
above the floor when charging.
— Never use the charging equipment with an
extension cord, a cable reel, a power strip,
137
High-voltage system
or an adapter, for example, a travel adapter
or timer.
—Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Only use the charging equipment provided
by the factory or the charging station cable.
ZA WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country, charging in
mode 2 may be forbidden in public areas
and public spaces. Contact an authorized
Audi dealer or authorized Audi Service Facili-
ty for more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-
not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
— If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.
138
() Note
— Severely draining the high-voltage battery
can damage it. Once a O mi (0 km) electric
range is displayed, charge the high-voltage
battery within two months. If the stationary
time is unknown with the electric range at 0
mi (0 km), charge the high-voltage battery
immediately. Even if the vehicle is not used,
the high-voltage battery charge level will
naturally reduce over time. To avoid a total
battery drain during long periods without
use (more than one year), charge the high-
voltage battery to the highest level possible
before discontinuing driving it.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
G) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China) >
4N0012721BD
High-voltage system
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
@ Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems ona secure surface
during the charging process > A.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
process is automatically paused until the
temperature has lowered back within the
normal range.
Cee Tact)
Applies to: vehicles with plug-in hybrid drive
Fig. 106 Left rear side of the vehicle: opening the high-
voltage charging port door
RAZ-0835
Fig. 107 Charging unit: charging port and buttons/LED
Connecting the charging cable
If you charge your vehicle at a charging station,
the following sequence of steps may vary. Follow
the manufacturer guidelines and operating in-
structions for the charging station.
Requirement: the “P” gear must be selected, the
parking brake must be set, and drive ready mode
must have ended.
— If necessary, remove the charging cable from
the vehicle > page 144, Transport.
— Remove the cap from the charging cable if nec-
essary.
— First connect the charging cable to the power
supply, or remove it from the charging station.
— Unwind the charging cable completely.
— Unlock the vehicle.
— To open the charging port door, press on the
right
side of the door > fig. 106.
— Remove the cap from the vehicle charging port
and place it on the holder on the charging port
door.
— Plug the charging connector into the vehicle
charging port.
Starting to charge automatically (immediate
charging)
If charging is not delayed with a timer, the charg-
ing process will begin immediately. If necessary,
the charging station may need to be activated.
Follow the manufacturer guidelines and operat-
ing instructions for the charging station.
While charging
The charging display on the charging unit @) will
flash green while charging. It will pulse |} in the
instrument cluster. You can find the meaning of >
139