2020 AUDI A8 charging

High-voltage system


Indicator lights Meaning Solution



O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ EB Red process has been interrupted. | ues, have the control unit checked by an
@ © Red authorized Audi dealer or authorized Audi
. / Service Facility, and have the power sup-
o Flashing red ply/household connection checked by a
qualified electrician.
© Red The charging infrastructure is | Disconnect the charger from the power
© Q Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
© § Flashing red eas
9 Off
O Red The control unit has a techni- | Disconnect the charger from the power
@ CX Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ EB Red cause of the malfunction: If the malfunction continues, have the
@ 0 Red software error or the load re-_ | control unit checked by an authorized
. lay has been switched incor- _| Audi dealer or authorized Audi Service Fa-
9 Red rectly. The charging process cility, and have the power supply/house-
has been interrupted. hold connection checked by a qualified
electrician.
O Flashing red The control unit has a serious | Have the control unit replaced by an au-
O 0 off malfunction. The charging thorized Audi dealer or authorized Audi
O Bot process has been interrupted. | Service Facility.
@ @ Red
9 Off
© Off The indicator light in the Have the control unit replaced by an au-
@ C Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ B Red unit is faulty. The charging Service Facility.
@ 0 Red process has been interrupted.
e
© Red

148

4N0012721BD
High-voltage system

Technical Data

Output 9.6 kw

Current rating 40 A single phase

System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (EN 60664) II
Short-time current rating (EN <10 kA eff.
61439-1)

Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA

5-15
Integrated residual-current device |AC: 20 mA; DC: 56 mA
Vehicle charging connector Type 1
Protection class I

IP Code 55 (USA: Enclosure 3)

Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)

Control unit dimensions (height x

width x depth)
12.2 inx 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)

G) Tips
— The device runs a self test after power has
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
age of 120 V/240 V. If your socket has a dif-
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
— If your Audi e-tron compact charging sys-
tem has a fixed connection, meaning can be
connected directly to the power supply
without a power cable, contact a qualified
electrician or an authorized Audi dealer or
authorized Audi Service Facility.
Changing or attaching the cable
Applies to: vehicles with Audi charging system



8
° oO
a
Fig. 113 Control unit: removing and attaching the cable
Requirements:
> The charging process for the high-voltage bat-
tery must be ended > page 140.
> The vehicle charging connector must be re-
moved from the vehicle charging port.
> The power cable must be removed from the
socket.
Loosening the cable
» If necessary, loosen the screw @) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector @) out just until you feel re-
sistance.
149
>

High-voltage system

> Close the lever @) until it is resting on the con-
nector (2).
> Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector (2) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector (2) all the way into the
control unit.
> Close the lever ().
> Tighten the screw (3) using the screwdriver pro-
vided.

Z\ WARNING
— Note the warnings for charging > A\ in
Charging on page 140.
— Before switching a cable, always unplug the
power cable from the socket.
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 ft (7.5 m) in the USA. We recom-
mend using only cables approved by Audi.

G) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system.
150
Wall mount clip
Applies to: vehicles with plug-in hybrid drive and wall mount
clip

[RAZ-0638|

Fig. 114 Wall mount clip: securing the Audi charging sys-
tem
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
» Push the control unit in the direction of the ar-
row toward the rear > fig. 114 and let it lock in-
to place.
> Wrap the excess length of cable around the
charging connector mount @) when you are not
charging the high-voltage battery.
> Plug the power cable into the socket (2).
» After charging, you can hook the vehicle charg-
ing connector to the charging connector mount
©.
Locking and unlocking the Audi charging
system
> You can lock or unlock the Audi charging sys-
tem using the key provided by turning it to the
lock position @) or the unlock position @).
Removing the Audi charging system
> Remove the power cable connector from the
socket @).
> Unwind the cable from the charging connector
mount (a).
> To loosen the control unit from the bracket,
push the locking mechanism @) upward.

ZA\ WARNING
Observe the safety precautions in the assem-
bly instructions for the wall mount clip.

Driver assistance

Situation symbols
Depending on vehicle equipment, the following
symbols may be shown. The symbols indicate the
situation to which the efficiency assist is respond-
ing.
Some symbols only appear if Predictive messag-
es are switched on, and some symbols only ap-
pear if Predictive control is switched on and
adaptive cruise assist* is active.

Description
Slow down
(predictive messages only)
Speed limit
(example)
Exit ahead
Intersection ahead
Traffic circle ahead
(predictive control only) If the indica-
tor light turns on in green and red, it
is indicating that there is a difference
between the speed limit and the set
speed.


ZA\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 154.
—Incertain situations, the recuperation may
brake proactively. However, the recuperation
braking effect is limited. Always be ready to
brake to reduce the risk of an accident.

G) Tips
— The functions depend on the navigation da-
ta* being up-to-date and correct identifica-
tion by the traffic sign recognition*.
— The system only detects traffic signs that
specify a speed Limit.
— The display in the instrument cluster is
based on the units of measurement used for
speed in the country where the vehicle is be-
ing operated. As a result, a display of 50 in
168
the instrument cluster can mean either
km/h or mph, depending on the country.
— Except for the road network, which is re-
corded in the navigation system’s map infor-
mation, certain functions may not be availa-
ble.
— Certain settings are stored automatically in
the active personal profile.
Predictive messages
Applies to: vehicles with efficiency assist
The symbol BS appears in the instrument cluster
display if efficiency assist recommends removing
your foot from the accelerator pedal.
Additional symbols that indicate the situation to
which the efficiency assist is reacting are shown
in the Driver assistance display > page 168.
Requirements
— The cruise control system* or the adaptive
cruise assist* controls must not be active.
— The vehicle speed must be at least 20 mph
(30 km/h).
— The remaining distance until the situation is
reached must be large enough to allow the sys-
tem to react to the situation.
Switching messages on and off
Applies to: MMI: Select on the home screen: VE-
HICLE > Charging & Efficiency > Efficiency assist
> Predictive messages.

ZA WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 154.
— Pay attention to traffic and the area around
your vehicle when efficiency assist is switch-
ed on. The driver is always responsible for
assessing the traffic situation.
(i) Tips
— The traffic signs on the road always take pri-
ority over the display. The driver is always
responsible for adhering to the regulations
applicable in the country where the vehicle
is being operated.

Telephone

Disconnecting a mobile device
Applies to: vehicles with telephone
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 268.
Using the Audi phone
box
Applies to: vehicles with Audi phone box

RAH-9151


Fig. 153 Storage compartment under the center armrest:
Audi phone box with holder* and connections



Fig. 154 Storage compartment under the center armrest:
Audi phone box with connections
You can charge your mobile device battery wire-
lessly using the Audi phone box. You can make
calls through the exterior antenna” on the vehi-
cle. Using the external antenna” helps when
there is a low signal and also provides better re-
ception quality.

D_ Not available in all countries. These are additional car
phone functions only in conjunction with Audi connect In-
fotainment*.
2) The Qi standard makes it possible to charge your mobile
device wirelessly.
202
Depending on the vehicle equipment, an Audi
phone box may be installed with or without a
holder.
— Audi phone box with holder*: unfold the Audi
phone box holder @) © fig. 153. Position the
mobile device so that the back of it is on the
symbol @) © fig. 153 between the Audi phone
box and the holder.
— Position the mobile device in the Audi phone
box centered on the @ symbol @ with the dis-
play facing up.
Depending on the vehicle equipment, you may
then be able to use the following functions:
— Connect to the exterior vehicle antenna!)
— Charge a cell phone wirelessly: Requirement:
The ignition must be switched on. The charging
function must be switched on in the MMI. You
must have a Qi-capable2) mobile device.
You can also charge your cell phone using a USB
adapter: Connect your cell phone to the Audi mu-
sic interface using a USB adapter (@). You can
charge your mobile device using specific USB
adapters > page 253, fig. 174.
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
—A Qi-capable”) mobile device must be in the
Audi phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 200 and must be charg-
ing through the Audi music interface using a
USB adapter.

4N0012721BD
Telephone

Applies to: MMI: Select on the home screen: SET-
TINGS > General > Reminder signal and mobile
device wireless charging .
The following settings are available:
— Signal tone
— Spoken cue": this setting is switched on at the
factory.
— Off
— Mobile device charging notification*: when
this function is switched on, the charge status
of your mobile device is displayed. You will also
be reminded not to forget your mobile device
when leaving the vehicle. Messages will appear
in the MMI when using your Audi phone box in
the front*. Messages will appear on the Rear
Seat
Remote when using the Audi phone box in
the rear*.
— Front wireless charging: when this function is
switched on, you can charge your Qi-capable
mobile device wirelessly in the Audi phone box.
— Rear wireless charging”: when the function is
switched on, you can charge your Qi-capable
mobile device wirelessly in the rear* Audi phone
box.


If you have an implant, consult a medical
specialist if you have any questions. You can
also switch the function for wireless charg-
ing in the Audi phone box on and off sepa-
rately for the front* and rear*. You can con-
tinue to charge your mobile device using a
cable connection.


ZA WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.

C) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
() Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
203

Telephone

— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
: se) s ve
Ov - er ne
— Only one mobile device at a time can be | | Ye)
|
ees) i
Using the telephone
ONT are mat) yada mired elie
Applies to: vehicles with telephone
charged wirelessly in the Audi phone box.

— You can switch the front and rear Audi
phone box charging function on and off sep-
arately.
— Strong transmission quality* cannot be
guaranteed if more than one mobile device
is in the box.
Fig. 155 Upper display: selection menu
Requirement: A mobile device must be connected
to the MMI > page 200.
> Applies to: MMI: Select on the home screen:
—To reduce the risk of malfunctions, make PHONE
sure the mobile device is positioned correct-
ly in the Audi phone box. The following phone functions will be available:
— Make sure there are no objects between the @ Search
Audi phone box and the mobile device. @ Calllist 00.0.0... eee 204
— Placing the mobile device in a bag or protec- @® Favorites ......... 0... eee eee 205
tive sleeve inside the Audi phone box can in- @® Contacts ..............222255. 205
terfere with the connection to the external © Voicemail 206
antenna*.
Dial OP ou © snseene © w seeninss « o somnase 206
— Metallic objects in the Audi phone box block 1) 3 hn _ ised
the wireless charging of your mobile device @ Swit Ing Retweenitwemoplsise 210
MIGOS! «axons s i conve vw anaminn + x swavaws a &
and calls made using the exterior antenna’*.
—The maximum charging output is 5 W.
— The charging time and temperature will vary
depending on the mobile device being used.
— If you are not using the Audi phone box with
the holder*, you can close the holder @)
The selected telephone functions will also be
available in the instrument cluster > page 212
and the Rear Seat Remote* > page 212.
Covey em ae] Me
> fig. 153. Applies to: vehicles with telephone
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi Call list @-- eos
Smith, John “@ 2018-10-28 fo)
ee caeer 9:31AM
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac- Albert, Simon (3) PONE S to)
cessories. Audi has verified their reliability,
safety, and suitability.
204
Pe ee ae eT
PUTT ale aeay
ec aR en cd
PNT Me ea
Mobile 001712345678
Fig. 156 Upper display: Call list
ErEn
2018-10-28
2:01PM
PO ate}
EL CS)

Requirement: the call list must contain a phone
number.
> Applies to: MMI: Select on the home screen:
PHONE > Call list.

4N0012721BD
Telephone

— Follow the system instructions.
Activating private mode
— Press on a connected Bluetooth device.
— If you would like to deny MMI access to infor-
mation such as your call list and contacts, press
Private mode off. The private mode will be acti-
Storing a mobile device as a favorite
— Press on a connected Bluetooth device.
—To set a Bluetooth device as a favorite, press
Not a favorite.
vated.
Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 200, or
make sure you did not accidentally decline the PIN for establishing
a connection on your cell phone. If necessary, repeat the pairing
process > page 200.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your cell phone.
Check for prompts on your mobile device when connecting via
Bluetooth.

Applies to: vehicles with Rear Seat Remote: Check if private mode
is active > page 215.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

Wireless cell phone charging is
not working or is interrupted.
Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Check if your mobile device is positioned correctly in the Audi
phone box > page 202 and no other objects are between them.

The MESSAGES menu is not avail-
able.

Check if the Show messages option is on your mobile device and it
is enabled.

215