2019 VOLVO XC90 TWIN ENGINE Owners Manual

MAINTENANCE AND SERVICE
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* Option/accessory. 615

Messages - status messages
Status – checking engine oil level and
AdBlue level 4
TPMS - tire inflation pressure check
Appointments - appointment information
and vehicle information 3
.
Related information
Handling messages saved from the instru-
ment panel (p. 107)
Checking and filling engine oil (p. 624)
Tire pressure monitoring system* (p. 569)
Scheduling service and repairs (p. 615)
Sending vehicle information to the workshop
(p. 616)
Navigating in the center display's views
(p. 115) Scheduling service and repairs
5
This service offers a convenient way to schedule
service and workshop appoints directly from the
vehicle.
When it is time for service, and in certain cases if
the vehicle requires repairs, a message will be
displayed in the instrument panel and at the top
of the center display. The time for service is
determined by how much time has elapsed, the
number of hours the engine has run, or the dis-
tance driven since the last service.
To use the service
Create a Volvo ID and register it to the vehi-
cle.
To select a Volvo retailer you would like to
contact, go to www.volvocars.com and log in.
To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet 6
.
Book serviceBook a service request when desired or when a
message is displayed indicating that service or
repairs are needed. 1.
Open the Car Status app from App view in
the center display.
2. Tap Appointments.
3. Tap Request appointment.
4. Check that your Volvo ID is correct.
5. Make sure your preferred Workshop is cor-
rect.
6. In the Tap to write information to the
workshop field, you can provide details on what you would like performed during the
visit or other important information to your
workshop. 4
AdBlue Diesel models only.
3 Certain markets only.
5 Certain markets only.
6 There may be a charge for transmitting data over the Internet, depending\
on your service plan.

||MAINTENANCE AND SERVICE
* Option/accessory.
616 7.
Tap Send appointment request.
>

You will receive an appointment sugges-
tion by email within a couple of days 7
.
You will also receive the same message
via email and when you log in to
www.volvocars.com.
On some markets, the message in the
instrument panel indicating that the vehi-
cle requires service will go out once the
appointment request has been sent.
8. Tap Cancel request if you would like to
cancel your request.
The appointment request contains information
about your vehicle that helps the workshop plan
for your visit.
The retailer will send you a digital appointment
suggestion. Information about your retailer is also
available in the vehicle so that you can contact
your workshop at any time.
Accepting an appointment suggestionWhen the vehicle has received an appointment
suggestion, a message will be displayed at the
top of the center display.
1. Tap the message. 2. To accept the suggested appointment, tap
Accept. Otherwise, tap Send new
proposal or Decline.
For some markets, the system reminds you when
an appointment time is approaching and the navi-
gation system 8
can also guide you to the work-
shop at the appointed time.
Related information
Vehicle status (p. 614)
Sending vehicle information to the workshop
(p. 616)
Navigating in the center display's views
(p. 115)
Volvo ID (p. 26)
Internet-connected vehicle* (p. 541) Sending vehicle information to the
workshop
9
Vehicle-related information can be sent at any
time from the vehicle, e.g. if you schedule a visit
to a workshop and would like to assist your
workshop by providing additional basic informa-
tion. Sending vehicle information is not the same
as scheduling service. 1.
Open the Car Status app from App view in
the center display.
2. Tap Appointments.
3. Tap Send vehicle data.
>

A message confirming that vehicle-related
information has been sent will appear at
the top of the center display. You can
cancel data transmission by tapping the
checkbox in the activity indicator.
Information is sent via the vehicle's Inter-
net connection 10
. 7
Timespan may vary depending on market.
8 For vehicles with Sensus Navigation*.
9 Certain markets only.
10 There may be a charge for transmitting data over the Internet, depending\
on your service plan.

MAINTENANCE AND SERVICE
* Option/accessory.617
Vehicle information can be accessed by any
retailer if they are provided with your vehicle iden-
tification number (VIN
11
).
Vehicle information contentsThe most recently saved vehicle-related informa-
tion will be sent (the last time the vehicle was
turned on). This includes information regarding:
service requirements
time since last service was performed
function status
fluid levels
mileage (odometer reading)
Vehicle Identification Number (VIN 11
)
software version
diagnostic information.
Related information
Scheduling service and repairs (p. 615)
Vehicle status (p. 614)
Navigating in the center display's views
(p. 115)
Internet-connected vehicle* (p. 541) 11
Vehicle Identification Number.

MAINTENANCE AND SERVICE
* Option/accessory.
618 Hoisting the vehicle
When hoisting the vehicle, it is important to
ensure the jack/vehicle hoist is correctly
engaged in the designated attachment points
under the vehicle.
For vehicles with self-leveling*, pneumatic sus-
pension (if installed) must be turned off before
the vehicle is lifted. Turning off the function in the
center display.
WARNING If the vehicle is lifted on a garage jack, the
jack must be placed under one of the four lift-
ing points. Make sure that the vehicle is cor-
rectly positioned on the jack and that it can-
not slide off. Make sure the jack plate has a
rubber pad to help keep the vehicle stable
and prevent damage. Always use axle stands
or similar.
NOTE Volvo recommends only using the jack
intended for your specific vehicle model. If a
jack other than that recommended by Volvo is
used, follow the instructions included with the
equipment.
The vehicle's ordinary jack is only intended to
be used in temporary situations for short peri-
ods of time, such as when changing wheels in
the event of a flat tire. If the vehicle needs to
be lifted more frequently, or for a longer
period of time than for a wheel change, a
garage jack or hoist is recommended. Always
follow the instructions for use provided with
the equipment.

MAINTENANCE AND SERVICE
* Option/accessory.619The triangles in the plastic covering indicate where the jack attachment\
points/lifting points (red areas) are located.
Related information

Removing a wheel (p. 576)
Jack* (p. 575)
Leveling control settings* (p. 464)

MAINTENANCE AND SERVICE
620Opening and closing the hood
To open the hood, pull the lever in the passen-
ger compartment and then turn the handle under
the hood.
Opening the hood
Pull the lever near the pedals to release the
hood from its fully closed position. Turn the handle under the front edge of the
hood counterclockwise to release the catch
and lift the hood.
Warning - hood not closedWhen the hood is released, a warning
symbol and graphic will be displayed in
the instrument panel and an audible
signal will sound. If the vehicle begins
to roll, the audible signal will be repeated several
times.
NOTE If the warning symbol is illuminated or an
audible warning signal sounds even though
the hood is securely closed, consult a work-
shop - an authorized Volvo workshop is rec-
ommended.
Closing the hood1. Press down the hood until it begins to close
under its own weight.
2. When the hood reaches the catch at the handle in the front edge of the vehicle, press
down on the hood to close it completely.
WARNING Risk of injury! When closing, make sure that
the hood is completely unobstructed and that
no one can be injured.
WARNING
Make sure the hood locks securely after clos-
ing. It must audibly lock on both sides.
Hood not completely closed. The illustration is generic -
details may vary according to vehicle model.

MAINTENANCE AND SERVICE
* Option/accessory.621Hood completely closed. The illustration is generic -
details may vary according to vehicle model.
WARNING
Never drive with the hood open!
If there are any indications while driving that
the hood is not completely closed, stop imme-
diately and close it securely.
Related information

Engine compartment overview (p. 622)
Door and seat belt reminders (p. 51) Climate control system service
Service and repairs on the air conditioning sys-
tem should only be done by an authorized work-
shop.
Troubleshooting and repairsThe air conditioning system contains a fluores-
cent tracer substance. Ultraviolet light is used to
search for leaks in the system.
Volvo recommends contacting an authorized
Volvo workshop.
Vehicles with R134a refrigerant
WARNING
The air conditioning system contains the
refrigerant R134a under pressure. Service
and repairs to the system should only be done
by an authorized workshop.
Related information

Volvo's service program (p. 610) Replacing a windshield with head-
up display*
Vehicles with a head-up display have a special
type of windshield that meets the requirements
for displaying projected information.
Volvo recommends contacting an authorized
Volvo workshop for assistance replacing the
windshield. The correct type of replacement
windshield must be used in order for the head-up
display to function properly.
Related information

Head-up display* (p. 142)
Cleaning the head-up display* (p. 646)

MAINTENANCE AND SERVICE
622Engine compartment overview
This overview shows some service-related com-
ponents.
Some of the components included in the vehi-
cle's electric drive system are located in the
engine compartment. Exercise caution when
accessing the engine compartment and only
touch what is required for normal maintenance.
WARNING Orange wiring may only be handled by quali-
fied personnel.
WARNING
Several components in the vehicle work with
high voltage that can be hazardous in case of
an incorrect procedure.
Do not touch anything that is not clearly
described in this Owner's Manual.
Be careful when checking/filling fluids in
the engine compartment. The layout of the engine compartment may vary depend-
ing on model and engine variant.
Coolant expansion tank
Brake fluid reservoir (located on the driver's
side)
Washer fluid filler pipe
12 Fusebox
Air filter
Engine oil filler pipe
WARNING Bear in mind that the cooling fan (located at
the front of the engine compartment behind
the radiator) may start or continue running
automatically up to about 6 minutes after the
engine is turned off.
Always entrust engine washing to a workshop
– an authorized Volvo workshop is recom-
mended. If the engine is hot, there is a risk of
fire.
WARNING
The ignition system works with extremely high
and dangerous voltages. The vehicle electrical
system should always be in ignition mode 0
when work in being performed in the engine
compartment.
Do not touch any spark plugs or ignition coils
when the vehicle electrical system is in igni-
tion mode II or when the engine is warm.
Related information

Opening and closing the hood (p. 620)
Filling washer fluid (p. 662)
Refilling coolant (p. 625)
Fuses in the engine compartment (p. 634)
Checking and filling engine oil (p. 624)
Ignition modes (p. 437) 12
Fill the washer fluid at regular intervals, e.g. when refueling.