2019 VOLKSWAGEN T-ROC 0A and 11

section
Troubleshooting Troubleshooting
Fuel standards
First read and observe the introductoryinformation and safety warnings
Petrol
EN 228
DIN 51626-1
Diesel
EN 590
EN 590
Where fuel complying with the specified standard is not available, your Volkswagen dealership or a
qualified workshop will have information on which available fuels are suitable for the vehicle.

NOTICE
Using fuel that does not comply with these standards may reduce performance and cause damage to
the engine and fuel system.

and engine failure.
Petrol
First read and observe the introductoryinformation and safety warnings
Fill vehicles with a petrol engine only with unleaded petrol or petrol with a maximum ethanol
content of 10 % (E10)
Fuel grades differ according to the octane number. The vehicle may be filled with petrol that has a
higher octane number than the engine requires. However, this does not provide any advantage in
terms of fuel consumption or engine output.
The fuel quality affects the running properties, performance and service life of the engine. Refuel
with fuel that already contains suitable service additives
Information on the fuel standards can be found in the chapter on fuel standards Fuel standards

NOTICE
Errors during refuelling or unsuitable fuel additives may cause damage to the vehicle.

requirements.
-approved service additives in the approved quantity.
emergency, you have to use petrol with an octane number lower than the recommended number,
drive at medium engine speeds and avoid high engine loading. Avoid high engine speeds and heavy
engine loads. Refuel with petrol with the correct octane number as soon as possible.
Diesel
First read and observe the introductoryinformation and safety warnings
Fill vehicles with a diesel engine only with diesel or diesel with a maximum RME fuel content of 7 %

If you use diesel with a high sulphur content, the service intervals are shorter. Information on
countries where the diesel has a high sulphur content is available from your Volkswagen dealership
or a qualified workshop.
The fuel quality affects the running properties, performance and service life of the engine. Refuel
with fuel that already contains suitable service additives
Information on the fuel standards can be found in the chapter on fuel standards Fuel standards
Winter-grade diesel fuel and filter preheater system
Winter-grade diesel fuel, which can be used at temperatures below -20

Incorrect refuelling can lead to fire, serious injuries and vehicle damage.
requirements.

-approved service additives in the approved quantity.

At cold temperatures, louder noises may occur in the diesel engine and the exhaust gas may be
tinged blue.
Refuelling

Fig. 158 Behind the tank flap: tank cap.
First read and observe the introductoryinformation and safety warnings
See the section on technical data for information on filling capacities Fuel tank capacity
Refuelling process
button in the driver door.

it in the opening provided in the tank flap.




WARNING
Overfilling the fuel tank may cause the fuel to splash out and overflow. This can cause fires,
explosions and serious injuries.

Introduction
This chapter contains information on the followingsubjects:
Emission control with AdBlue
Refilling AdBlue
Catalytic converter
Particulate filter
Troubleshooting
Emission control with AdBlue
Catalytic converter
Particulate filter
Information on warning and indicator lamps that light up can be found in the section
Troubleshooting Troubleshooting

WARNING
Engine emissions contain carbon monoxide which can cause people to lose consciousness. It can also
cause death.




WARNING
The components of the exhaust system become very hot. This can cause fires.
inflammable material underneath the vehicle, e.g. dry grass.
-corrosion coatings to the exhaust pipes, catalytic
converters, particulate filter or the heat shields.
Emission control with AdBlue

changes in temperature and damage and the AdBlue

Petrol
Refuelling
Checking the engine oil level and refilling the engine oil
Jump starting the vehicle
If you notice misfiring, loss of power or uneven running when driving, reduce speed immediately and
have the vehicle checked by a qualified workshop Troubleshooting
enter the exhaust system and escape into the atmosphere. The catalytic converter can also be
damaged by overheating.

The emissions may have a sulphur-like smell even when the exhaust purification system is working
properly.
Particulate filter
First read and observe the introductoryinformation and safety warnings
Function
Fuel standards
Refuelling
Engine oil sta
Jump starting the vehicle
Periodic regeneration
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making
only short journeys.
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan
may run on while the vehicle is moving or when the engine has been switched off.

During the periodic regeneration process, the yellow indicator lamp does not light up.
Troubleshooting
First read and observe the introductoryinformation and safety warnings
Irregular engine running and faults

The yellow catalytic converter lamp lights up or flashes.
Faults in the exhaust system caused by misfiring, which can damage the catalytic converter.
to the nearest qualified workshop immediately.


There may be engine faults and fuel consumption may be higher if the indicator lamps are lit up or
flashing.
If and when
Vehicle toolkit
Introduction
This chapter contains information on the followingsubjects:
Stowage
Vehicle toolkit contents
Observe any country-specific legislation when securing your vehicle in the event of a breakdown.
Vehicle toolkit in the vehicle
In vehicles that are factory-fitted with a spare wheel, emergency spare wheel or winter wheels,
additional vehicle tools may be located in the luggage compartment.

WARNING
In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle toolkit,
breakdown set and spare wheel or temporary spare wheel could be flung though the vehicle and
cause severe injuries.
always secured in the luggage compartment.

WARNING
Unsuitable or damaged tools in the vehicle toolkit can lead to accidents and injuries.

Stowage

Fig. 161 In the luggage compartment: opening the luggage compartment floor.
First read and observe the introductoryinformation and safety warnings
The vehicle toolkit may be located in various places in the vehicle, e.g. in the side stowage area of
the luggage compartment or under the luggage compartment floor Fig. 161
luggage net if necessary Transporting items
the side restraints (arrows).

NOTICE
Never drop the luggage compartment floor; guide it slowly back down. The trims or the luggage
compartment floor could otherwise be damaged.

After using the vehicle jack, crank it back to its original position so that it can be stowed safely.
Vehicle toolkit contents

Fig. 162 Contents of the vehicle toolkit.
First read and observe the introductoryinformation and safety warnings