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ator. The 12-volt vehicle battery will not be charged by the alternator while the 
vehicle is in motion. 
Switch off any electrical consumers that are not required. Inform a qualified workshop. Have the 
electrical system checked. 
The start/stop system cannot start the engine Start/stop system 
and vehicle battery (12-volt) 
The central warning lamp lights up yellow and the text message 12 V battery low. Charge by driving. 
is displayed. 
The charge level of the vehicle battery is insufficient. 
Recharge the 12-volt vehicle battery by driving the vehicle for an extended time. 
The start/stop system cannot start the engine Start/stop system 
and vehicle battery (12-volt) 
The central warning lamp lights up red and the text message Replace 12 V battery. Workshop. is 
displayed. 
The vehicle battery condition is not ok. 
Seek expert assistance and have the battery checked and replaced if necessary. 
The start/stop system cannot start the engine Start/stop system 
Wheels and tyres 
Tyre monitoring system 
 Introduction 
This chapter contains information on the followingsubjects: 
Tyre Pressure Loss Indicator
Troub
The tyre monitoring system warns the driver when the tyre pressures are too low. 
The tyre monitoring system monitors various parameters (for example, rolling circumference) of all 
wheels using ABS sensors (indirect measurement). 
 
WARNING 
The intelligent tyre monitoring system technology cannot overcome the laws of physics, and 
functions only within the limits of the system. Incorrect handling of the wheels and tyres can lead to 
a sudden loss of pressure in the tyres, tread separation and even tyre blow-out.  
     
        
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synchronise the Tyre Pressure Loss Indicator Tyre Pressure Loss Indicator 
 
flashes for 65 seconds and then remains lit continuously 
Do not drive on! 
 
-synchronise the Tyre Pressure Loss Indicator Tyre Pressure Loss Indicator 
 
 
WARNING 
Differing tyre pressures or tyre pressures that are too low can cause tyre damage, tyre failure, loss of 
vehicle control, accidents, serious injury and death. 
lights up, stop the vehicle as soon as possible and check all the tyres 
Useful information about wheels and tyres 
vehicle stability and increase the braking distance. 
 lead 
to a tyre bursting and the loss of control over the vehicle. 
recommended tyre pressure can be found on a sticker Tyre pressure 
em cannot function correctly unless all cold tyres have the correct tyre 
pressure. 
Tyre pressure 
Tyre pressure 
warm up the tyre to such an extent that the tread may separate and the tyre could burst. This could 
cause the driver to lose control of the vehicle. 
the tyre bursts, leading you to lose control of the vehicle. 
rely and the vehicle will not 
handle well. 
to the nearest qualified workshop and check and correct the tyre pressure Useful information 
about wheels and tyres 
  
     
        
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Manual gearbox: select a gear. 
 
Ask all vehicle occupants to leave the vehicle and stand at a safe distance away from moving traffic. 
 
Switch on the hazard warning lights and set up the warning triangle In an emergency. Observe any 
legal requirements. 
 
Chock the wheel diagonally opposite the wheel being worked on with a stone, collapsible chocks or 
another suitable object. 
 
When towing a trailer: unhitch the trailer from the vehicle and park it properly . 
 
Remove any items of luggage from the luggage compartment. 
 
Remove the spare wheel or temporary spare wheel and the vehicle toolkit from the luggage 
compartment. 
 
Remove the hubcaps Hubcaps. 
 
WARNING 
Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries. 
 
Wheel bolts  
     
        
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nsors, camera lenses: 
clean the area in front of the sensors or camera with a soft cloth and solvent-free cleaning agent. 
Observe the installation locations Vehicle overviews 
 
 
camera lens. 
Clean sensitive surfaces on the rain/light sensor and the camera window on the windscreen in the 
same way as windows and glass surfaces (depending on vehicle equipment). 
Remove snow with a hand brush. Do not use warm or hot water. Use the Volkswagen Genuine de-
icing agent (- 000 096 322 -) to remove ice. 
Decorative films, protective films: 
Remove soiling as for paint. Always use Volkswagen Genuine plastic cleaner (- 000 096 314 -) for 
matt decorative films. 
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Use 
only clean, soft microfibre cloths to apply it. Do not use hot wax, even in car washes. 
 
Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel: 
Clean only using a clean, soft cloth and a mild soap solution2) in a dust-free environment. 
Chrome parts can be protected using Volkswagen Genuine hard wax (- 000 096 317 -). 
Anodised surfaces: do not use chrome cleaning products. 
Headlights, tail light clusters: 
Use a soft sponge soaked with a mild soap solution2). Do not use any cleaning agents that contain 
alcohol or solvents. 
nium care product (- 
000 096 319 D -). 
Wheels: 
Remove dirt and gritting salt deposits with plenty of water. 
Alloy wheels: treat dirty aluminium wheels with Volkswagen Genuine wheel rim cleaner (- 
000 096 304 -). Volkswagen recommends treating the wheel rims with Volkswagen Genuine hard 
wax (- 000 096 317 -) every three months. 
-up pen. Go to a qualified 
workshop if necessary. 
- 000 096 304 -). 
Door lock cylinders:  
     
        
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s and cameras must not be covered by stickers, additional 
headlights, trim frames for number plates or similar. 
Repairs and structural modifications should therefore be carried out only by a qualified workshop. 
Volkswagen recommends using a Volkswagen dealership for this purpose. 
-ups in the area around the sensors may impair the function of the 
system in question. 
vehicle only with the original Volkswagen badge. 
Engine and transmission guard 
An engine and transmission guard can reduce the risk of damage to the vehicle's underbody and 
sump, for example when driving over kerbs, drive entrances or unsurfaced roads. 
Volkswagen recommends that you have this equipment retrofitted by your Volkswagen dealership. 
 
WARNING 
Incorrectly performed repairs and modifications can cause malfunctions and damage to the vehicle 
and impair the effectiveness of the driver assist systems. This can result in accidents and severe 
injuries. 
 
 
WARNING 
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and repairs can 
lead to damage to the vehicle and cause accidents and serious injuries. 
Volkswagen Genuine Parts
     
        
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iffer depending on 
the country in which the vehicle was sold. Please ask your Volkswagen dealership for further 
information. 
The selling Volkswagen dealership will issue a comprehensive LongLife mobility guarantee for every 
new vehicle which applies from the time of delivery until the first due inspection. If you purchase 
your new vehicle directly from Volkswagen AG, Volkswagen AG will issue the LongLife mobility 
guarantee from the time of delivery until the first due inspection. 
Your Volkswagen dealership will extend the LongLife mobility guarantee until the following 
inspection when the due inspection is carried out by the dealership. The service costs include the 
entire guarantee package. 
The comprehensive LongLife mobility guarantee includes the following services: 
If your vehicle can no longer be driven due to a technical defect1), corresponding assistance will be 
provided in the case of breakdown or accident. The LongLife mobility guarantee provides with you 
protection and mobility. 
The inspection is not only about car maintenance - it also ensures that your car remains roadworthy 
and in perfect working order. For this reason, servicing should be carried out regularly in accordance 
with the manufacturer's specifications. 
Your entitlement to the LongLife mobility guarantee is documented in the digital service schedule 
each time your car is serviced. A full service history shows that your car has been professionally 
maintained and cared for. 
1) A vehicle which can no longer be driven is a vehicle which cannot reach a workshop under its own 
power. 
Data storage and services 
Your vehicle is fitted with electronic control units. Some of these are required to make sure your 
vehicle remains safe while others provide support while driving (driver assist systems). Furthermore, 
your vehicle is equipped with convenience and Infotainment functions, which are also made possible 
using electronic control units. 
Electronic control units contain data memories which can store information regarding the vehicle 
status, component load levels, servicing requirements, technical events and faults on a temporary or 
permanent basis. This information generally documents the status of a component, a module, a 
system or the environment, e.g.: 
. filling levels, tyre pressure, battery status. 
deceleration, lateral acceleration, display of fastened seat belts. 
tem components, e.g. lights, brakes. 
 
stability control systems.