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Technical progress has made it possible to considerably reduce servicing requirements. An oil change 
service must only be carried out when required by the vehicle. The individual conditions in which the 
vehicle is used and the driver's personal driving style are taken into account. The service reminder is 
displayed 30 days before the service is due. The distance is rounded to the nearest 100 km and the 
remaining time is rounded to full days. 
Service alert 
If a service or inspection is due soon, a service alert will appear the next time the ignition is switched 
on. 
The number of kilometres or amount of time shown correspond to the maximum number of 
kilometres or maximum time that can still be driven before the next service. 
Service event 
In the event of a due service or a due inspection, a signal tone will be given when the ignition is 
switched on and the spanner symbol will be displayed for several seconds on the instrument 
cluster display. One of the following displays will also appear Fig. 19 
Inspection now! 
Oil service now! 
Oil service and inspection now! 
Checking service schedules 
You can access the current scheduled service information when the ignition is switched on, the 
engine is not running, and the vehicle is stationary: 
Accessing the service schedule in the Infotainment system. 
Press the button or function button. 
Press the Vehicle and function buttons Infotainment system controls and displays 
Select the Service menu option to display the service information. 
Vehicles with analogue instrument cluster. 
Press and hold the button in the instrument cluster Instrument clusteruntil the text Service 
appears in the display. 
Release the button. The current scheduled service will be shown in the display. 
Vehicles with digital instrument cluster. 
Information on the scheduled service can be accessed only via the Service menu Service menu 
Resetting the service interval display  
     
        
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Petrol 
Refuelling 
 Checking the engine oil level and refilling the engine oil 
Jump starting the vehicle 
If you notice misfiring, loss of power or uneven running when driving, reduce speed immediately and 
have the vehicle checked by a qualified workshop Troubleshooting
enter the exhaust system and escape into the atmosphere. The catalytic converter can also be 
damaged by overheating. 
 
The emissions may have a sulphur-like smell even when the exhaust purification system is working 
properly. 
Particulate filter 
First read and observe the introductoryinformation and safety warnings
Function 
Fuel standards 
Refuelling 
Engine oil sta
Jump starting the vehicle 
Periodic regeneration 
The soot in the particulate filter is burnt off at high temperatures on a periodic basis. 
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making 
only short journeys. 
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan 
may run on while the vehicle is moving or when the engine has been switched off. 
 
During the periodic regeneration process, the yellow indicator lamp does not light up. 
Troubleshooting 
First read and observe the introductoryinformation and safety warnings
Irregular engine running and faults 
  
     
        
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peratures, add a special anti-freeze agent so that the fluid cannot freeze  
The windscreen washer fluid reservoir has a capacity of about 3.0 litres, according to the vehicle 
equipment. 
 
WARNING 
Never mix coolant additive or other unsuitable additives into the washer fluid. These may leave an 
oily film on the screen, restricting the field of vision. 
 
-freeze agent should be added to the washer fluid if necessary. 
 
NOTICE 
cause the ingredients to flocculate and block the washer jets. 
rrect service fluids are filled through the 
correct openings. The use of incorrect service fluids could result in serious malfunctions and engine 
damage. 
Engine oil 
 Introduction 
This chapter contains information on the followingsubjects: 
Engine oil standards
Changing engine oil
Engine oil consumption
Checking the engine oil level and refilling the engine oil
Troubleshooting
The engine oils are not only tailored to the requirements of engines and exhaust gas treatment 
systems, but also to fuel quality. Due to the way in which a combustion engine works, engine oil 
always comes into contact with combustion residues and fuel, which has corresponding effects on 
the ageing process of the oil. The correct engine oil is important for the function and service life of 
the engine. A special multigrade high-lubricity oil has been filled at the factory and this can normally 
be used as an all-season oil.  
     
        
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area Fig. 186otorway journeys in summer, when towing a 
trailer Trailer towing 
Checking the engine oil level and refilling the engine oil 
 
Fig. 186 Engine oil level markings on the oil dipstick (variants). 
 
Fig. 187 In the engine compartment: engine oil filler cap (illustration). 
First read and observe the introductoryinformation and safety warnings
Key to Fig. 186 
Engine oil level too high observe the messages on the instrument cluster display or contact a 
qualified workshop, if necessary. 
Do not fill engine oil. 
Engine oil level OK. 
Engine oil level too low fill engine oil. 
Checklist 
Carry out the steps in the specified order   
     
        
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lfunctions and engine 
damage. 
 
The engine oil level must never be above area Fig. 186
the crankcase breather and escape into the atmosphere via the exhaust system. 
Troubleshooting 
First read and observe the introductoryinformation and safety warnings
and Engine oil pressure too low 
The central warning lamp lights up red and the text message Stop vehicle. Oil pressure. Observe 
vehicle wallet is displayed. 
Do not drive on! 
Switch off the engine and check the engine oil level. Checking the engine oil level Checking the 
 Do not drive on or allow the engine to run if the 
warning lamp is flashing although the engine oil level is correct. The engine could otherwise be 
damaged. Seek expert assistance. 
and Engine oil level too low 
The central warning lamp lights up red and the text message Refill engine oil. is displayed. 
Engine oil level is too low. Switch off the engine. 
Checking the engine oil level Checking the engine oil level and refilling the engine oil 
and Engine oil level low 
The central warning lamp lights up yellow and the text message Check oil level. is displayed. 
Engine oil level is low. Switch off the engine. 
Checking the engine oil level Checking the engine oil level and refilling the engine oil 
and Fault in engine oil system 
The central warning lamp lights up yellow and the text message Oil sensor: workshop. is displayed. 
Engine oil system is faulty. Go to a qualified workshop and have the engine oil sensor checked. 
and Engine oil level too high 
The central warning lamp lights up yellow and the text message Reduce oil level. is displayed. 
Engine oil level is too high. Switch off the engine. 
Check the engine oil level. Checking the engine oil level Checking the engine oil level and refilling 
the engine oil